Neopost IS-430 User Manual
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Neopost IS-430 User Manual

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IS-430
FRANKING MACHINE
USER'S GUIDE
ORIG0222-1
4140881S/B
25/06/2008

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Summary of Contents for Neopost IS-430

  • Page 1 IS-430 FRANKING MACHINE USER'S GUIDE ORIG0222-1 4140881S/B 25/06/2008...
  • Page 2 CONTACTING NEOPOST Contact Neopost for further assistance if you have problems in operating the machine: Tel: 0845 880 0000 CONTROL PANEL DESCRIPTION INSIDE ORIG0222-2 4140881S/B 25/06/2008...
  • Page 3 CONTROL PANEL (see manual section 2.3) ORIG0222-3 4140881S/B 25/06/2008...
  • Page 4 ORIG0222-4 4140881S/B 25/06/2008...

  • Page 5: Table Of Contents

    DELTA2_UK.book Page 1 Vendredi, 27. juin 2008 11:47 11 Table of Contents 1 Read this First What you will Find in this Manual ........3 Safety Requirements............5 Environmental Conditions ...........9 2 Meet your Mailing System System Layout ..............13 Connections ..............15 Control Panel Layout............17 Power Management ............19 Mail Specifications ............20 3 Processing Mail...
  • Page 6 DELTA2_UK.book Page 2 Vendredi, 27. juin 2008 11:47 11 7 Online Services Online Services Overview..........103 Connecting to Online Services........104 Uploading Statistics ............108 System Online Services..........109 Updating System Software ..........110 8 Configuring your Mailing System Settings Overview ............115 Logging in / out as the Supervisor ........

  • Page 7: Read This First

    DELTA2_UK.book Page 1 Vendredi, 27. juin 2008 11:47 11 Read this First 1 Read this First This section contains important information about safety precautions and envi- ronmental recommendations to operate your equipment in the best possible conditions. What you will Find in this Manual ......3 Safety Requirements..........5 How to Disconnect your Mailing System........8 Environmental Conditions ........9...
  • Page 8 DELTA2_UK.book Page 2 Vendredi, 27. juin 2008 11:47 11...

  • Page 9: What You Will Find In This Manual

    DELTA2_UK.book Page 3 Vendredi, 27. juin 2008 11:47 11 What you will Find in this Manual What you will Find in this Manual Section 1: Read this First Make sure your have read and fully understood the Safety requirements in this section. This section also includes a list of acronyms and symbols used in the manual.
  • Page 10 DELTA2_UK.book Page 4 Vendredi, 27. juin 2008 11:47 11 Section 12: Specifications Detailed capabilities of your mailing system. Symbols This manual uses the symbols listed below. This symbol... Indicates... WARNING: indicates a human safety hazard. ATTENTION: brings to your attention a risk for equipment or mail that could result from an action you may perform.

  • Page 11: Safety Requirements

    DELTA2_UK.book Page 5 Vendredi, 27. juin 2008 11:47 11 Safety Requirements Safety Requirements Power Connection Before connection, check whether the mailing system is suitable for the local AC power voltage; refer to the type plates at the back of the pieces of equipment. THIS EQUIPMENT MUST BE EARTHED •...
  • Page 12 DELTA2_UK.book Page 6 Vendredi, 27. juin 2008 11:47 11 General Safety Before using your mailing system, thoroughly read the operating instructions. • To reduce the risk of fire, electric shock and injury to persons, follow normal and • basic safety precautions for office equipment when using your mailing system. To avoid equipment damage, only use approved supplies (inks, labels, •...
  • Page 13 DELTA2_UK.book Page 7 Vendredi, 27. juin 2008 11:47 11 Telephone and LAN Connections Your mailing system uses a telephone line to connect to the postal services and to your customer online services. You may also use a LAN to connect the mailing system to a mail accounting software on a separate PC.

  • Page 14: How To Disconnect Your Mailing System

    DELTA2_UK.book Page 8 Vendredi, 27. juin 2008 11:47 11 Disconnecting your Mailing System How to Disconnect your Mailing System How to Dis- The power supply cord is the equipment disconnecting device. connect your First switch the mailing system to Sleep mode (see How to Turn the Mailing System to 'Sleep' Mode p.19) if there is no Mailing System emergency.

  • Page 15: Environmental Conditions

    DELTA2_UK.book Page 9 Vendredi, 27. juin 2008 11:47 11 Environmental Conditions Environmental Conditions Temperature and Relative Humidity Your mailing system should only be operated in the following conditions: 50°F - 104°F Temperature range 80% max. without condensation Relative humidity Weighing accuracy To obtain the best weighing results, use a solid and steady table: •...
  • Page 16 DELTA2_UK.book Page 10 Vendredi, 27. juin 2008 11:47 11...

  • Page 17: Meet Your Mailing System

    DELTA2_UK.book Page 11 Vendredi, 27. juin 2008 11:47 11 Meet your Mailing System 2 Meet your Mailing System Get to know your mailing system in this section. System Layout............. 13 Connections ............15 Control Panel Layout .......... 17 Power Management........... 19 How to Turn the Mailing System to 'Sleep' Mode ......19 Mail Specifications..........
  • Page 18 DELTA2_UK.book Page 12 Vendredi, 27. juin 2008 11:47 11...

  • Page 19: System Layout

    DELTA2_UK.book Page 13 Vendredi, 27. juin 2008 11:47 11 System Layout System Layout Figure 1 : Mailing system with Auto-feeder Figure 2 : Base internal details...
  • Page 20 DELTA2_UK.book Page 14 Vendredi, 27. juin 2008 11:47 11 Table 1 : Mailing system layout Contains labels to be printed. Auto label dispenser Prints envelopes (or labels) and controls the mailing Base system. Receives mail pieces after processing. Catch tray Allows you to control the mailing system.

  • Page 21: Connections

    DELTA2_UK.book Page 15 Vendredi, 27. juin 2008 11:47 11 Connections Connections Rear Connectors Figure 3 : Base rear connectors To mixed feeder or dynamic scale COM1 COM2/3 To weighing platform (future use) COM4 To accounting software on a PC To modem, printer or USB memory device...
  • Page 22 DELTA2_UK.book Page 16 Vendredi, 27. juin 2008 11:47 11 Connection Diagrams (without sealer) (with sealer) Feeder to Base Base to Weighing Platform Telephone cable...

  • Page 23: Control Panel Layout

    DELTA2_UK.book Page 17 Vendredi, 27. juin 2008 11:47 11 Control Panel Layout Control Panel Layout See control panel layout on flap of the cover of the manual. Table 2 : Screen layout Displays account currently selected. Account Displays the date that will be printed. Date Indicates that an ERA will be printed when present.
  • Page 24 DELTA2_UK.book Page 18 Vendredi, 27. juin 2008 11:47 11 Table 3 : Keys and shortcuts NAVIGATION KEYS Goes back to the previous screen. Return Displays the current type of imprint (type of task). Home screen Accesses the settings menu. Menu Validates an action or selection.

  • Page 25: Power Management

    DELTA2_UK.book Page 19 Vendredi, 27. juin 2008 11:47 11 Power Management Power Management Energy Star® Compliance Office equipment is generally powered on 24 hours a day, so power management features are important for saving energy and are an easy way to reduce air pollution. ®...

  • Page 26: Mail Specifications

    DELTA2_UK.book Page 20 Vendredi, 27. juin 2008 11:47 11 Mail Specifications Mail Specifications Base Characteristics Envelope Dimensions Your mailing system can handle envelope and flap sizes as illustrated below. Figure 4 : Mailing specifications Note: illustration is not on scale. Flap angle: 19°...
  • Page 27 DELTA2_UK.book Page 21 Vendredi, 27. juin 2008 11:47 11 Feeder See also How to Use the Feeder p.32. • Envelope Stack 2.83g Min weight 953g Max weight 101.6mm Max height The feeder cannot handle nested envelopes. Envelope Thickness With optional sealer: 12.7 mm 9.52 mm Max with sealer OFF...
  • Page 28 DELTA2_UK.book Page 22 Vendredi, 27. juin 2008 11:47 11...

  • Page 29: Processing Mail

    DELTA2_UK.book Page 23 Vendredi, 27. juin 2008 11:47 11 Processing Mail 3 Processing Mail This section describes how you can run mail: choosing a type of imprint, selecting a rate and weighing method, activating sealing and so on, depending on the type of process you need to apply to your mail.
  • Page 30 DELTA2_UK.book Page 24 Vendredi, 27. juin 2008 11:47 11 How to Fill the Auto Label-Dispenser...........65...

  • Page 31: Choosing A Type Of Imprint

    DELTA2_UK.book Page 25 Vendredi, 27. juin 2008 11:47 11 Choosing a Type of Imprint Choosing a Type of Imprint Introducing the 'Type of imprint' To process mail, you must first choose a 'Type of imprint' that corresponds to the type of process you want to apply to your mail: printing postage for different rates, use prepaid imprints, printing 'Received' and the date, etc.
  • Page 32 DELTA2_UK.book Page 26 Vendredi, 27. juin 2008 11:47 11 Types of Process and Types of Imprint The table below indicates the type of imprint to choose, depending on the type of process you want to apply to each set of mail. The column on the right indicates, for each type of imprint, the parameters you can set before running mail.

  • Page 33: Preparing And Starting Your Work Session

    DELTA2_UK.book Page 27 Vendredi, 27. juin 2008 11:47 11 Preparing and Starting your Work Session Preparing and Starting your Work Session In this section This section recommends a list of preparation steps to help you running your mail ef- ficiently. Mail preparation involves: •...

  • Page 34: How To Sort Mail

    DELTA2_UK.book Page 28 Vendredi, 27. juin 2008 11:47 11 Sorting Mail by Type and by Task To save time, sort your mail in groups that have similar characteristics. This will prevent you having to change the imprint parameters too often and allow you to fully benefit from the automatic features of your mailing system, particularly diffe- rential weighing or dynamic scale options that allow you to process mail much quicker.

  • Page 35: How To Log In And Start A Work Session

    DELTA2_UK.book Page 29 Vendredi, 27. juin 2008 11:47 11 Turning Machine On and Starting a Work Session Turning the machine on starts a work session on the mailing system. At start-up, depending on supervisor settings: The access to the machine may be free •...

  • Page 36: How To Change The Current 'Type Of Imprint

    DELTA2_UK.book Page 30 Vendredi, 27. juin 2008 11:47 11 Selecting the Type of Imprint For each stack of mail you have sorted (see p.28), select the type of imprint you need to process your mail as follows. How to Change the Current 'Type of Imprint' How to Change Once you are logged in as user: the Current 'Type...
  • Page 37 DELTA2_UK.book Page 31 Vendredi, 27. juin 2008 11:47 11 Checking Machine State The list below raises questions to answer from time to time to ensure your work will not be interrupted during a run to change the ink cartridge, add credits into the machine, etc.

  • Page 38: How To Use The Feeder

    DELTA2_UK.book Page 32 Vendredi, 27. juin 2008 11:47 11 Using the Feeder The procedure below describes how to place a stack of mail pieces at the mail path entrance. Depending on the weighing method you will choose to run mail, you may have to insert the envelopes one by one or to put a stack of envelopes on the hopper.
  • Page 39 DELTA2_UK.book Page 33 Vendredi, 27. juin 2008 11:47 11 Change lever position: 1 for thin envelopes 2 for thick envelopes. Close feeder cover.

  • Page 40: Running [Normal] Mail

    DELTA2_UK.book Page 34 Vendredi, 27. juin 2008 11:47 11 Running [Normal] Mail Running [Normal] Mail In this Section This section describes the parameter settings and mail handling sequences for the mail processes that use the [Normal] type of imprint, to apply postage using different rates.
  • Page 41 DELTA2_UK.book Page 35 Vendredi, 27. juin 2008 11:47 11 To select an option in the screen: Highlight the option using the arrow keys to validate your selection. Then always press To change the type of imprint, select the Type line, press [OK] and then select [Normal] in the Type of imprint screen, and press [OK].
  • Page 42 DELTA2_UK.book Page 36 Vendredi, 27. juin 2008 11:47 11 Type a rate number to select a rate or display new options Press 8 to select the Rate wizard and choose rate options in lists. For more details, see Selecting a Rate p.51. You may also enter the postage amount manually: on the home screen, type directly the first figure of the amount using the key- pad.

  • Page 43: How To Apply Normal Postage (Running Mail)

    DELTA2_UK.book Page 37 Vendredi, 27. juin 2008 11:47 11 Running Mail To run mail, follow the procedure below after you have completed the steps in Se- quence of Settings p.34. The way you will handle mail mainly depends on the weighing method you have chosen.
  • Page 44 DELTA2_UK.book Page 38 Vendredi, 27. juin 2008 11:47 11 In Differential weighing mode ( From the [Normal] home screen, to print postage on mail pieces: Place the pile of mail you want to process on the weighing platform, and then follow the instructions on the screen or the steps below.
  • Page 45 DELTA2_UK.book Page 39 Vendredi, 27. juin 2008 11:47 11 If you inadvertently remove more than one item from the WP, replace removed items on WP before weight stabilization to avoid printing label (about 1.5 seconds). Repeat previous step of each piece of mail. To quit the process at any time, press When you remove the last object from the WP, the mailing sys- tem asks if you want to print it.
  • Page 46 DELTA2_UK.book Page 40 Vendredi, 27. juin 2008 11:47 11 In other modes (Manual weight entry , No weight source) From the [Normal] home screen, to print postage on mail pieces: Press . System motors start running. Insert the mail piece into the mail path against the rear-guide wall, side to printed...

  • Page 47: Running [Ppi] Mail

    DELTA2_UK.book Page 41 Vendredi, 27. juin 2008 11:47 11 Running [PPI] Mail Running [PPI] Mail In this Section This section describes the parameter settings and mail handling sequences for the mail processes that use the [PPI] type of imprint. See also To choose the type of imprint to use for each type of mail, see Choosing a Type of •...

  • Page 48: How To Process Ppi Postage (Running Mail)

    DELTA2_UK.book Page 42 Vendredi, 27. juin 2008 11:47 11 Select a weighing type (if you did not enter any amount) Depending on the quantity and type of mail you have to process, you can choose an efficient weighing method that uses the weighing platform to save time: see Choosing a Weighing Type p.55.
  • Page 49 DELTA2_UK.book Page 43 Vendredi, 27. juin 2008 11:47 11 Withdraw the envelope from the WP and insert it into the mail path against the rear-guide wall, side printed facing upwards. If mail piece is bigger than mail path maximum thickness (see Mail Specifications p.20), press to print a label.
  • Page 50 DELTA2_UK.book Page 44 Vendredi, 27. juin 2008 11:47 11 If mail piece is bigger than mail path maximum thickness (see Mail Specifications p.20), press to print a label. The label is printed at once. The mailing system applies postage and the mail piece (or label) is sent to the catch tray.
  • Page 51 DELTA2_UK.book Page 45 Vendredi, 27. juin 2008 11:47 11 In other modes (Manual weight entry , No weight source) From the [Normal] home screen, to print postage on mail pieces: Press . System motors start running. Insert the mail piece into the mail path against the rear-guide wall, side to printed...

  • Page 52: Running [Received] Mail

    DELTA2_UK.book Page 46 Vendredi, 27. juin 2008 11:47 11 Running [Received] Mail Running [Received] Mail In this Section This section describes the parameter settings and mail handling sequences for mail processes that use the [Received] type of imprint, to: Print the date on received mail, and/or •...

  • Page 53: How To Process Received Mail (Running Mail)

    DELTA2_UK.book Page 47 Vendredi, 27. juin 2008 11:47 11 Activate or deactivate printing the date Activate or deactivate printing ' Received'. Select the option to change and press [OK]. The screen in- dicates the current status of the options. Press to return to the home screen.

  • Page 54: Running [Pass Through] Mail

    DELTA2_UK.book Page 48 Vendredi, 27. juin 2008 11:47 11 Running [Pass through] Mail Running [Pass through] Mail This section describes the parameter settings and mail handling sequence for mail processes that use the [Pass through] type of imprint, to: Seal envelopes, using the auto-feeder (if installed) •...
  • Page 55 DELTA2_UK.book Page 49 Vendredi, 27. juin 2008 11:47 11 You can also apply this optional setting: Close envelopes using the feeder sealer: see Using the Sealing Function p.63. You are now ready to process mail.

  • Page 56: How To Process Mail Without Printing (Running Mail)

    DELTA2_UK.book Page 50 Vendredi, 27. juin 2008 11:47 11 Running Mail To run mail, follow the procedure below after you have completed the steps in Se- quence of Settings p.48). How to Process Mail without Printing (Running Mail) How to Process Press .

  • Page 57: Settings Details

    DELTA2_UK.book Page 51 Vendredi, 27. juin 2008 11:47 11 Settings Details Settings Details Changing Accounts To process a set of mail pieces using another account, change the account as follows. How to Change Accounts How to Change To change accounts: Accounts As user: Press...

  • Page 58: How To Select A Rate

    DELTA2_UK.book Page 52 Vendredi, 27. juin 2008 11:47 11 How to Select a Rate How to Select a To select a rate: Rate Either: Press Press and type or select the path: > Rate selection The Rate selection screen is displayed. On that screen, you can: Type a rate number 1 to 7 to select a rate or display rate options...

  • Page 59: How To Enter Postage Manually

    DELTA2_UK.book Page 53 Vendredi, 27. juin 2008 11:47 11 Entering Postage Manually To enter the postage amount manually, follow the procedure below. How to Enter Postage Manually How to Enter On the home screen: Postage Ma- Type directly the first figure of the amount using the keypad. The Manual amount entry screen appears.

  • Page 60: How To Select A Ppi

    DELTA2_UK.book Page 54 Vendredi, 27. juin 2008 11:47 11 Selecting a Prepaid Imprint (PPI) You can select the PPI to use in a list. When selecting the PPI type of imprint, a default PPI is automati- cally selected. See also How to Change the Default PPI p.131.
  • Page 61 DELTA2_UK.book Page 55 Vendredi, 27. juin 2008 11:47 11 Choosing a Weighing Type Depending on the accessories and features your mailing system is equipped with, several weighing methods are available. You can also enter the weight manually if you know it: see How to Enter Weight Ma- nually p.58.
  • Page 62 DELTA2_UK.book Page 56 Vendredi, 27. juin 2008 11:47 11 Details on the Weighing Types All weighing options listed below may not be available in your mailing system. Check with your customer service how you can easily add weighing features to your mailing system, via online services.

  • Page 63: How To Change The Weighing Type

    DELTA2_UK.book Page 57 Vendredi, 27. juin 2008 11:47 11 Changing the Weighing Type At start up, the default weighing type is active. See also To change the default weighing type as supervisor, see How to Change the Default • Weighing Type p.125. To change the weighing type according to the type of process you want to run (see Choosing a Weighing Type p.55), follow the procedure below.

  • Page 64: How To Enter Weight Manually

    DELTA2_UK.book Page 58 Vendredi, 27. juin 2008 11:47 11 Entering Weight Manually You may have to enter the weight manually, if a mail piece overruns the weighing ca- pabilities of all your weighing devices. In that case, you will typically also choose to print the postage on a label to stick onto the mail piece.

  • Page 65: How To Change The Date On The Imprint

    DELTA2_UK.book Page 59 Vendredi, 27. juin 2008 11:47 11 Configuring the Imprint Depending on the current type of imprint, you can modify the elements printed on mail pieces as follows: Changing printed date • Adding a pre-recorded slogan at the left of the imprint •...

  • Page 66: How To Add (Or Cancel) An Era On The Imprint

    DELTA2_UK.book Page 60 Vendredi, 27. juin 2008 11:47 11 Adding an ERA and Slogan to the Imprint You can add an ERA and/or a slogan to the imprint, as illustrated below. Figure 1 : Elements of an imprint See also The supervisor manages the lists of the available ERAs and slogan.

  • Page 67: How To Add (Or Cancel) A Slogan On The Imprint

    DELTA2_UK.book Page 61 Vendredi, 27. juin 2008 11:47 11 How to Add (or Cancel) a Slogan on the Imprint How to Add (or To add a slogan to the imprint or cancel the slogan: Cancel) a Slogan Either: on the Imprint Press Press and type...

  • Page 68: How To Use A Job Memory

    DELTA2_UK.book Page 62 Vendredi, 27. juin 2008 11:47 11 Using Job Memories The Job memories allow you to set the rate, slogan and date mode in one shot, using memorized imprint configurations. In account-activated configurations, Job memories include accounts, allowing you to associate rates to accounts.
  • Page 69 DELTA2_UK.book Page 63 Vendredi, 27. juin 2008 11:47 11 Using the Sealing Function Auto Feeder Sealer If equipped with a sealer, your Auto Feeder can seal envelopes while printing postage. Move the cursor at the front of the feeder right or left to change the moistener state: Moistener ON Moistener OFF Do not insert envelopes already sealed in the feeder when sealing...

  • Page 70: Complementary Operations

    DELTA2_UK.book Page 64 Vendredi, 27. juin 2008 11:47 11 Complementary Operations Complementary Operations Stopping Runs If you want to stop motors of the machine in emergency: How to Stop the Run Process How to Stop the To stop the run process immediately: Run Process Press Using Batch Counters...
  • Page 71 DELTA2_UK.book Page 65 Vendredi, 27. juin 2008 11:47 11 Filling the Label Dispenser How to Fill the Auto Label-Dispenser How to Fill the To fill the Auto Label-Dispenser: Auto Label-Dis- Stack the labels and insert them in the dispenser, face to print on the right-hand side and peel-off tab on the left.
  • Page 72 DELTA2_UK.book Page 66 Vendredi, 27. juin 2008 11:47 11...

  • Page 73: Money Operations

    DELTA2_UK.book Page 67 Vendredi, 27. juin 2008 11:47 11 Money Operations 4 Money Operations This section describes how you can load and manage money in your mailing system to allow postage operations. Overview ............69 Managing Credits ..........70 How to Check the Meter Credits ..........70 How to Add Credits to the Meter..........71 Unlocking the Meter (Audit)........72 How to Unlock the Meter (Audit) ..........72...
  • Page 74 DELTA2_UK.book Page 68 Vendredi, 27. juin 2008 11:47 11...

  • Page 75: Overview

    DELTA2_UK.book Page 69 Vendredi, 27. juin 2008 11:47 11 Overview Overview The Postal Security Device (Meter) The meter, located in the base, handles the credits (or money) in your mailing system. The meter performs all necessary operations to comply with the postal standards. To do so, regular connections to the Postal Services are necessary.

  • Page 76: Managing Credits

    DELTA2_UK.book Page 70 Vendredi, 27. juin 2008 11:47 11 Managing Credits Managing Credits Checking Credits You can check the total money used for postage and the remaining credits in the meter at any time, and particularly before mailing sessions, to check that the credits are sufficient to complete your current task.

  • Page 77: How To Add Credits To The Meter

    DELTA2_UK.book Page 71 Vendredi, 27. juin 2008 11:47 11 Adding Credits You can add credits to the mailing system by indicating an amount to add. The mailing system then connects to the Postal Services and validates the operation. See also As supervisor, you can set the mailing system to ask for a PIN code for crediting: •...

  • Page 78: Unlocking The Meter (Audit)

    DELTA2_UK.book Page 72 Vendredi, 27. juin 2008 11:47 11 Unlocking the Meter (Audit) Unlocking the Meter (Audit) After a long period of inactivity, the postage functions may be automatically deac- tivated to protect your credits. In this case, you have to perform a connection to the Postal Services to unlock the meter.

  • Page 79: Managing Accounts And Access Rights

    DELTA2_UK.book Page 73 Vendredi, 27. juin 2008 11:47 11 Managing Accounts and Access Rights 5 Managing Accounts and Access Rights This section describes how you can manage accounts as supervisor to track the postage credits usage and/or set access rights to the mailing system. Accounting and Access Rights Overview....75 Choosing an ' Account Mode' ......76 Guidelines to Implementing an 'Account Mode' 77...
  • Page 80 DELTA2_UK.book Page 74 Vendredi, 27. juin 2008 11:47 11...

  • Page 81: Accounting And Access Rights Overview

    DELTA2_UK.book Page 75 Vendredi, 27. juin 2008 11:47 11 Accounting and Access Rights Overview Accounting and Access Rights Overview Postage Tracking and Access Control Your mailing system includes functions that allow you to implement the following se- curity and accounting requirements: Track the usage that is made of postage: the Accounts function •...

  • Page 82: Choosing An ' Account Mode

    DELTA2_UK.book Page 76 Vendredi, 27. juin 2008 11:47 11 Choosing an ' Account Mode' Choosing an ' Account Mode' Introducing the 'Account Modes' In your mailing system, a single 'Account mode' allows you to set up both the Ac- counts and the Access control functions (see Accounting and Access Rights Overview p.75).

  • Page 83: Guidelines To Implementing An 'Account Mode

    DELTA2_UK.book Page 77 Vendredi, 27. juin 2008 11:47 11 Guidelines to Implementing an 'Account Mode' Guidelines to Implementing an 'Account Mode' See also Choosing an ' Account Mode' p.76. • Implementing the ' No account' Mode The 'No account' mode provides users with free access to the machine (self-service type).

  • Page 84: How To Change The Shared Pin Code

    DELTA2_UK.book Page 78 Vendredi, 27. juin 2008 11:47 11 Implementing the ' No account with access control' Mode In 'No account with access control' mode, users have to type a shared PIN code to gain access to the machine. Process for Implementation To implement the 'No account with access control' mode: 1 Follow the procedure How to Display and Change the 'Account Mode' p.80 and select the 'No account with access control' mode.
  • Page 85 DELTA2_UK.book Page 79 Vendredi, 27. juin 2008 11:47 11 Implementing the ' Accounts' mode In 'Accounts' mode, users have to select an account when starting a work session. They can change accounts at any time, depending on the mail they have to process. If only one account is available, the mailing system automatically selects it at start up.

  • Page 86: Selecting An 'Account Mode

    DELTA2_UK.book Page 80 Vendredi, 27. juin 2008 11:47 11 Selecting an 'Account Mode' Selecting an 'Account Mode' See also Guidelines to Implementing an 'Account Mode' p.77. • How to Display and Change the 'Account Mode' How to Display To display and change the 'Account mode': and Change the As supervisor (see How to Log in as Supervisor p.116): 'Account Mode'...

  • Page 87: Managing The Accounts

    DELTA2_UK.book Page 81 Vendredi, 27. juin 2008 11:47 11 Managing the Accounts Managing the Accounts You can only manage accounts in the mode Accounts. Before creating accounts, see Implementing the ' Accounts' mode p.79. Account Parameters The number of accounts you can create is set to 25 by default and can be raised op- tionally to 100.

  • Page 88: How To Create An Account

    DELTA2_UK.book Page 82 Vendredi, 27. juin 2008 11:47 11 Account Management Follow the steps below to create, modify, activate/deactivate or delete accounts. See also Account Parameters p.81. • Creating Accounts How to Create an Account How to Create To create an Account: an Account As supervisor (see How to Log in as Supervisor p.116): 5.2.1...

  • Page 89: How To View / Edit Account Parameters

    DELTA2_UK.book Page 83 Vendredi, 27. juin 2008 11:47 11 Editing Accounts Use the procedures below to modify an account name or status. The account number cannot be modified. How to View / Edit Account Parameters How to View / To view or edit the parameters of an account: Edit Account Pa- As supervisor (see How to Log in as Supervisor p.116): rameters...

  • Page 90: How To Delete An Account

    DELTA2_UK.book Page 84 Vendredi, 27. juin 2008 11:47 11 Deleting Accounts You may need to delete an account. How to Delete an Account How to Delete To delete an Account: an Account Perform procedure How to View / Edit Account Parameters p.83.

  • Page 91: How To Issue The Account List Report

    DELTA2_UK.book Page 85 Vendredi, 27. juin 2008 11:47 11 Account List Report This report displays the list of accounts in the machine. To issue this report You have to be logged as supervisor • The current 'Account mode' has to be Account or Account with access control. •...
  • Page 92 DELTA2_UK.book Page 86 Vendredi, 27. juin 2008 11:47 11...

  • Page 93: Reports

    DELTA2_UK.book Page 87 Vendredi, 27. juin 2008 11:47 11 Reports 6 Reports This section explains how you can view and print out mailing system usage, credits usage, account usage, and so on. Report Overview ..........89 Issuing a Report ..........91 How to Issue a Report as User ............91 How to Issue a Report as Supervisor ........91...
  • Page 94 DELTA2_UK.book Page 88 Vendredi, 27. juin 2008 11:47 11...

  • Page 95: Report Overview

    DELTA2_UK.book Page 89 Vendredi, 27. juin 2008 11:47 11 Report Overview Report Overview As user or supervisor, you can get a range of reports to regularly view, print or store information on the mailing system usage, credits usage, account consumption, etc. Reports generally require a beginning date and an end date.
  • Page 96 DELTA2_UK.book Page 90 Vendredi, 27. juin 2008 11:47 11 List of Reports Table 1 : Reports Report name Short description Page COUNTER DATA Batch data Batch counter and corresponding postage for p.92 outgoing mail since the last reset. Received batch data Batch counter for incoming mail ('Received p.93 on') since the last reset.

  • Page 97: Issuing A Report

    DELTA2_UK.book Page 91 Vendredi, 27. juin 2008 11:47 11 Issuing a Report Issuing a Report For issuing a report, select the desired report, enter the corresponding parameters and choose how you want to display or record the report: On screen •...

  • Page 98: Counter Data

    DELTA2_UK.book Page 92 Vendredi, 27. juin 2008 11:47 11 Counter Data Counter Data Batch Data Report This report displays the batch counter and corresponding postage for outgoing mail (type of imprint [Normal]) since the last reset. Requirements To issue this report, you have to be logged as user. Outputs Screen.
  • Page 99 DELTA2_UK.book Page 93 Vendredi, 27. juin 2008 11:47 11 Received Batch Data This report displays the batch counter for incoming mail ('Received on') since the last reset. Requirements To issue this report, you have to be logged as user. This batch counter is specific to the [Received] type of imprint. Outputs Screen.

  • Page 100: System Data

    DELTA2_UK.book Page 94 Vendredi, 27. juin 2008 11:47 11 System Data System Data Daily Usage Report This report displays, for each day of the selected period, consumption data (total items and total postage value). Requirements This report is available as user or supervisor. You have to specify the period for the report (Begin date and End date).
  • Page 101 DELTA2_UK.book Page 95 Vendredi, 27. juin 2008 11:47 11 Monthly Usage Report This report displays, in a selected period and per month, the total items and total postage value. Requirements This report is available for as user and as supervisor. You have to specify the period for the report (Begin date and an End date).
  • Page 102 DELTA2_UK.book Page 96 Vendredi, 27. juin 2008 11:47 11 Machine Configuration Report This report displays all supervisor settings. Requirements To issue this report, you have to be logged as supervisor. Outputs Screen. USB printer. USB memory device. Table 6 : Machine Configuration Report Fields Comments Imprint default settings (Default ERA, Default slogan,...

  • Page 103: Credit/Recredit Data

    DELTA2_UK.book Page 97 Vendredi, 27. juin 2008 11:47 11 Credit/recredit Data Credit/recredit Data Credits Summary Report This report displays the information on the credits usage in the machine since the ins- tallation of the machine. The content is limited to the history available in the meter. Requirements This report is available as user or supervisor.
  • Page 104 DELTA2_UK.book Page 98 Vendredi, 27. juin 2008 11:47 11 Recredit Operations Report This report displays the last recredit operations performed on the machine in a se- lected period. Requirements For this report, you have to be logged as supervisor. Outputs Screen.

  • Page 105: Account Data

    DELTA2_UK.book Page 99 Vendredi, 27. juin 2008 11:47 11 Account Data Account Data See also Current accounts in the machine: see Account List Report p.85. • Single Account Report This report displays the consumption of an account, selected in the account list, for a selected period.
  • Page 106 DELTA2_UK.book Page 100 Vendredi, 27. juin 2008 11:47 11 Multi Account Report This report displays the consumption for all the accounts in a selected period, sorted by increasing account number. The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted' with a postage value.

  • Page 107: Online Services

    DELTA2_UK.book Page 101 Vendredi, 27. juin 2008 11:47 11 Online Services 7 Online Services Online Services for your mailing system allow you to very easily achieve tasks such as updating postal rates, system software or optional features, and using services such as mail follow-up online. Online Services Overview .........
  • Page 108 DELTA2_UK.book Page 102 Vendredi, 27. juin 2008 11:47 11...

  • Page 109: Online Services Overview

    DELTA2_UK.book Page 103 Vendredi, 27. juin 2008 11:47 11 Online Services Overview Online Services Overview The Online Services simplify the use and the update of your mailing system. Online Services features and capabilities include: Online reporting: the usage of your machine is available from your personal, •...

  • Page 110: Connecting To Online Services

    DELTA2_UK.book Page 104 Vendredi, 27. juin 2008 11:47 11 Connecting to Online Services Connecting to Online Services Automatic calls Automatic calls To fully benefit from the convenience and power of Online Services, your mailing system should permanently be connected to a live analog telephone line so that it can link to the Online Server automatically whenever required.

  • Page 111: How To Call Online Services Manually

    DELTA2_UK.book Page 105 Vendredi, 27. juin 2008 11:47 11 Manual Calls Manual calls allow you to connect to the Online Server in order to retrieve new infor- mation (rate tables, slogan or messages) or to set new ordered options (scale ca- pacity, number of departments...).

  • Page 112: How To Test The Connection To Online Services

    DELTA2_UK.book Page 106 Vendredi, 27. juin 2008 11:47 11 Testing the Connection to Online Services You may test the connection to the Online Services server via the commands in the Online Services menu: • > Ping server Establishes a connection and checks whether the server answers to a 'ping' command.

  • Page 113: How To Test The Connection To Online Services

    DELTA2_UK.book Page 107 Vendredi, 27. juin 2008 11:47 11 How to Test the Connection to Online Services How to Test the To test the connection to Online Services: Connection to Ping server Online Services As supervisor (see How to Log in as Supervisor p.116): 10.1 Press and type...

  • Page 114: Uploading Statistics

    DELTA2_UK.book Page 108 Vendredi, 27. juin 2008 11:47 11 Uploading Statistics Uploading Statistics This manual call uploads report data to the Online Services server, so that you can display reports that integrate the latest figures on your Online Services web page. Otherwise, automatic calls upload report data to the Online Services server at the end of each month.

  • Page 115: System Online Services

    DELTA2_UK.book Page 109 Vendredi, 27. juin 2008 11:47 11 System Online Services System Online Services Ink Management Service The Ink Management service sends an electronic message to the Online Services server when the mailing machine’s ink supply is running low. An e-mail message then informs you of that condition so that the ink cartridge can be replaced in time.

  • Page 116: Updating System Software

    DELTA2_UK.book Page 110 Vendredi, 27. juin 2008 11:47 11 Updating System Software Updating System Software Occasionally it will be requested that you download new software for your mailing system. The software package may include feature enhancements or corrections. Also, if you purchase an additional service, you may be required to download the software to support this new service.
  • Page 117 DELTA2_UK.book Page 111 Vendredi, 27. juin 2008 11:47 11 After downloading: The mailing system indicates it has to be re-started. Disconnect and reconnect the mailing system (see How to Disconnect your Mailing System p.8). After restarting, the mailing system calls the server to confirm installation.
  • Page 118 DELTA2_UK.book Page 112 Vendredi, 27. juin 2008 11:47 11...

  • Page 119: Configuring Your Mailing System

    DELTA2_UK.book Page 113 Vendredi, 27. juin 2008 11:47 11 Configuring your Mailing System 8 Configuring your Mailing System This section describes the general settings you can apply to your mailing system. Some of them can be managed directly by all users where as most of them require as supervisor access.
  • Page 120 DELTA2_UK.book Page 114 Vendredi, 27. juin 2008 11:47 11 How to Change the Default ERA ........131 How to Change the Default Slogan ........132 How to Set the Automatic Date Advance Time ....133 How to Set the Default Printing Offset ........134 8.10 Job memories ...........

  • Page 121: Settings Overview

    DELTA2_UK.book Page 115 Vendredi, 27. juin 2008 11:47 11 Settings Overview Settings Overview This section describes two types of settings: User interface settings, that only last as long as the user who applies them is • logged in Supervisor settings, that set default or permanent characteristics of the user in- •...

  • Page 122: Logging In / Out As The Supervisor

    DELTA2_UK.book Page 116 Vendredi, 27. juin 2008 11:47 11 Logging in / out as the Supervisor Logging in / out as the Supervisor You need to be logged in as supervisor to configure the mailing system and perform functions such as managing accounts and access rights, issuing certain reports, etc. When you are logged in as the supervisor, only the supervisor menu is available.

  • Page 123: How To Quit The Supervisor Mode

    DELTA2_UK.book Page 117 Vendredi, 27. juin 2008 11:47 11 Quitting Supervisor Mode Follow the procedure below to quit the supervisor mode. This is necessary to return to a regular user session. How to Quit the Supervisor Mode How to Quit the To quit the supervisor mode: Supervisor Mode As supervisor:...

  • Page 124: Changing The Display Language

    DELTA2_UK.book Page 118 Vendredi, 27. juin 2008 11:47 11 Changing the Display Language Changing the Display Language You can choose a language among those available in the mailing system for your mailing session (3 languages maximum). How to Change the Display Language How to Change To change the current display language: the Display...

  • Page 125: Enabling/Disabling Sounds

    DELTA2_UK.book Page 119 Vendredi, 27. juin 2008 11:47 11 Enabling/Disabling Sounds Enabling/Disabling Sounds You can enable or disable the system beeps separately: Beeps on keys • Beeps on warnings and errors. • How to Enable / Disable the Beeps How to Enable / To enable or disable the beeps: Disable the As user:...

  • Page 126: Adjusting Display Contrast

    DELTA2_UK.book Page 120 Vendredi, 27. juin 2008 11:47 11 Adjusting Display Contrast Adjusting Display Contrast You can adjust the contrast of the display for bright or dark working environments. How to Adjust the Display Contrast How to Adjust To adjust the display contrast: the Display As user: Contrast...

  • Page 127: System Time-Outs And Settings

    DELTA2_UK.book Page 121 Vendredi, 27. juin 2008 11:47 11 System Time-outs and Settings System Time-outs and Settings System settings include: • System motor time-outs • Sleep mode time-out • Smart Start: function that automatically starts the system motors when you wi- thdraw the mail piece from the weighing platform (see Choosing a Weighing Type p.55).

  • Page 128: How To Change System Time-Outs

    DELTA2_UK.book Page 122 Vendredi, 27. juin 2008 11:47 11 Setting Default Time-outs How to Change System Time-outs How to Change To change the system time-outs: System Time- As Supervisor (see How to Log in as Supervisor p.116) outs Press and type or select the path: >...

  • Page 129: Crediting Warnings And Pin Code

    DELTA2_UK.book Page 123 Vendredi, 27. juin 2008 11:47 11 Crediting Warnings and PIN Code Crediting Warnings and PIN Code Warnings The mailing system can warn you that the postage amount that you have typed is higher than a preset value. This high-amount warning prevents you from accidentally printing high postage amounts.

  • Page 130: How To Set / Cancel A Crediting Pin Code

    DELTA2_UK.book Page 124 Vendredi, 27. juin 2008 11:47 11 Crediting PIN Code You can set a crediting PIN code to control the access of the users to the crediting function (see Money Operations p.67). How to Set / Cancel a Crediting PIN Code How to Set / To set a crediting PIN code: Cancel a Cre-...

  • Page 131: Weighing Settings

    DELTA2_UK.book Page 125 Vendredi, 27. juin 2008 11:47 11 Weighing Settings Weighing Settings The weighing settings include: Setting a default weighing type used for mailing • Zeroing a weighing device • • Setting the GEO code that corresponds to the geographical location of the mailing system.

  • Page 132: How To Set To Zero The Weighing Platform

    DELTA2_UK.book Page 126 Vendredi, 27. juin 2008 11:47 11 Zeroing the Weighing Platform You can reset the weighing platform in the following ways: Set to zero: resets the weight to zero • Tare: sets the weight to zero with an additional tray on the weighing platform •...

  • Page 133: How To Tare The Weighing Platform

    DELTA2_UK.book Page 127 Vendredi, 27. juin 2008 11:47 11 How to Tare the Weighing Platform How to Tare the To tare Weighing Platform: Weighing As supervisor (see How to Log in as Supervisor p.116): Platform 6.1.1 Press and type or select the path: >...
  • Page 134 DELTA2_UK.book Page 128 Vendredi, 27. juin 2008 11:47 11 Figure 1 : Latitudes...
  • Page 135 DELTA2_UK.book Page 129 Vendredi, 27. juin 2008 11:47 11 Figure 2 : GEO codes from latitude and altitude...

  • Page 136: Imprint Default Settings

    DELTA2_UK.book Page 130 Vendredi, 27. juin 2008 11:47 11 Imprint Default Settings Imprint Default Settings The settings of the imprint 'by default' include: Imprint default elements: sets the default rate, ERA and slogan • Automatic Date Advance: enables early date change to continue applying •...

  • Page 137: How To Change The Default Ppi

    DELTA2_UK.book Page 131 Vendredi, 27. juin 2008 11:47 11 Default Pre-paid Imprint The default PPI is automatically selected when the PPI type of imprint is activated. See also To manage the PPIs, see Managing Prepaid Imprints (PPI) p.151. • To change the current PPI, see How to Select a PPI p.54. •...

  • Page 138: How To Change The Default Slogan

    DELTA2_UK.book Page 132 Vendredi, 27. juin 2008 11:47 11 Changing the Default Slogan See also • Managing Slogans p.146 How to Change the Default Slogan How to Change To change the default slogan: the Default As supervisor (see How to Log in as Supervisor p.116): Slogan 3.3.2 Press...

  • Page 139: How To Set The Automatic Date Advance Time

    DELTA2_UK.book Page 133 Vendredi, 27. juin 2008 11:47 11 Automatic Date Advance The Auto Date Advance function automatically proposes to change the date printed on mail pieces at a preset time to the next 'working day' date. Example: You can set the system to change dates at 17:00 hours and set Saturdays and Sundays to be non-working days.

  • Page 140: How To Set The Default Printing Offset

    DELTA2_UK.book Page 134 Vendredi, 27. juin 2008 11:47 11 Printing Offset The printing offset is the distance between the right edge of the envelope and the imprint. How to Set the Default Printing Offset How to Set the To change the default printing offset: Default Printing As supervisor (see How to Log in as Supervisor p.116): Offset...

  • Page 141: Job Memories

    DELTA2_UK.book Page 135 Vendredi, 27. juin 2008 11:47 11 Job memories 8.10 Job memories The Job memories allow to memorize imprint parameters. As user, you can use a Job memory to restore all the parameters saved in this Job • memory.

  • Page 142: How To Create A Job Memory

    DELTA2_UK.book Page 136 Vendredi, 27. juin 2008 11:47 11 Managing Job memories How to Create a Job memory How to Create a To create a Job memory: Job memory As supervisor (see How to Log in as Supervisor p.116): Press and type or select the path: >...

  • Page 143: How To Delete A Job Memory

    DELTA2_UK.book Page 137 Vendredi, 27. juin 2008 11:47 11 How to Delete a Job memory How to Delete a To delete a Job memory: Job memory As supervisor (see How to Log in as Supervisor p.116): Press and type or select the path: >...

  • Page 144: Connection Settings

    DELTA2_UK.book Page 138 Vendredi, 27. juin 2008 11:47 11 Connection Settings 8.11 Connection Settings Connection to the Postal Services To add credits, the mailing system connects to the Postal Services by using a modem and a telephone line. Use the procedure below to configure the connection. To connect the modem to the base, see Meet your Mailing System p.11.

  • Page 145: How To Set The Telephone Line Parameters

    DELTA2_UK.book Page 139 Vendredi, 27. juin 2008 11:47 11 Telephone Line and Modem These settings include the modem parameters and the telephone number that the mailing system calls to credit the meter (see Money Operations p.67). Make sure the telephone line is selected: see How to Set the Pos- tal Services Connection p.138.
  • Page 146 DELTA2_UK.book Page 140 Vendredi, 27. juin 2008 11:47 11...

  • Page 147: Options And Updates

    DELTA2_UK.book Page 141 Vendredi, 27. juin 2008 11:47 11 Options and Updates 9 Options and Updates This section describes how you can upgrade your system by adding optional functions and elements of imprint such as latest postal rates, additional ERAs or slogan.
  • Page 148 DELTA2_UK.book Page 142 Vendredi, 27. juin 2008 11:47 11...

  • Page 149: Options And Updates Process

    DELTA2_UK.book Page 143 Vendredi, 27. juin 2008 11:47 11 Options and Updates Process Options and Updates Process You can update your mailing system by: Adding functional options such as differential weighing or advanced reporting • Updating the postal rates • •...

  • Page 150: Managing Options

    DELTA2_UK.book Page 144 Vendredi, 27. juin 2008 11:47 11 Managing Options Managing Options Consulting the Option List The option list includes the options actually loaded in your mailing system and in- dicates the options that are activated. You can display details for each option. For more information about the optional functions you can add to your mailing system, please contact your customer service.

  • Page 151: How To Load New Options

    DELTA2_UK.book Page 145 Vendredi, 27. juin 2008 11:47 11 Activating New Options Process for Activating Options You can activate options by connecting the mailing system to your Online Services server. New available options are automatically loaded into your mailing system and activated.

  • Page 152: Managing Slogans

    DELTA2_UK.book Page 146 Vendredi, 27. juin 2008 11:47 11 Managing Slogans Managing Slogans The slogan are pictures you can add on the left hand side of the imprint printed on mail pieces. slogan include CMA (Clean Mail Advance) license plates. To select a CMA, select the corresponding slogan.

  • Page 153: How To Modify Or Delete A Slogan

    DELTA2_UK.book Page 147 Vendredi, 27. juin 2008 11:47 11 Modifying the List of Slogans The procedure below allows you to change the name of a slogan or to remove a slogan from the list. How to Modify or Delete a Slogan How to Modify To modify or delete a slogan: or Delete a...

  • Page 154: Managing Eras

    DELTA2_UK.book Page 148 Vendredi, 27. juin 2008 11:47 11 Managing ERAs Managing ERAs The ERAs are pictures you can include on the left hand side of the imprint printed on mail pieces. ERA management is identical to slogan management (p.146). As supervisor, you can: Load ERAs.

  • Page 155: How To Modify (Or Delete) An Era

    DELTA2_UK.book Page 149 Vendredi, 27. juin 2008 11:47 11 Modifying ERAs The procedure below allows you to change the name of an ERA or to remove an ERA from the franking machine. How to Modify (or Delete) an ERA How to Modify To modify (or delete) an ERA: (or Delete) an Display the list of ERAs (see How to Display the List of ERAs...

  • Page 156: Managing Rates

    DELTA2_UK.book Page 150 Vendredi, 27. juin 2008 11:47 11 Managing Rates Managing Rates Your mailing system uses rate tables to calculate postage amounts. As supervisor, you can: Display the list of rate tables and see which table the system is currently using •...

  • Page 157: Managing Prepaid Imprints (Ppi)

    DELTA2_UK.book Page 151 Vendredi, 27. juin 2008 11:47 11 Managing Prepaid Imprints (PPI) Managing Prepaid Imprints (PPI) As supervisor, you can: Display the list of PPIs in the machine • Add new PPIs using an USB memory device • • Delete PPIs Set the default PPI (see How to Change the Default PPI p.131).
  • Page 158 DELTA2_UK.book Page 152 Vendredi, 27. juin 2008 11:47 11 Select a PPI to load into the machine an press [OK]. The PPI list is updated with the new PPI. To delete a PPI: Select the PPI to delete and press [OK]. Confirm deletion.

  • Page 159: Using The Mailbox

    DELTA2_UK.book Page 153 Vendredi, 27. juin 2008 11:47 11 Using the Mailbox Using the Mailbox The mailbox allows you to receive messages from the mailing system or from your customer service via the server. On the home screen, an icon indicates that the mailbox contains unread messages: Unread messages icon on home screen: The Mailbox list screen indicates unread messages and allows you to delete read messages.
  • Page 160 DELTA2_UK.book Page 154 Vendredi, 27. juin 2008 11:47 11...

  • Page 161: Maintaining Your Mailing System

    DELTA2_UK.book Page 155 Vendredi, 27. juin 2008 11:47 11 Maintaining your Mailing System 10 Maintaining your Mailing System This section contains important information about the maintenance of your mailing system to keep it in good condition. 10.1 Maintaining the Ink Cartridge ......157 How to Display Ink Level and Cartridge Data ......158 How to Display Ink Level and Cartridge Data .....158...
  • Page 162 DELTA2_UK.book Page 156 Vendredi, 27. juin 2008 11:47 11...

  • Page 163: Maintaining The Ink Cartridge

    DELTA2_UK.book Page 157 Vendredi, 27. juin 2008 11:47 11 Maintaining the Ink Cartridge 10.1 Maintaining the Ink Cartridge About the Ink Cartridge The ink cartridge used for printing is located in the mailing system base and contains an ink that is compulsory for postal transactions. The ink cartridge uses ink jet technology.

  • Page 164: How To Display Ink Level And Cartridge Data

    DELTA2_UK.book Page 158 Vendredi, 27. juin 2008 11:47 11 Displaying Ink Level and Cartridge Data You can display the ink level and other cartridge data, such as: Ink consumed in percent • Ink color • Cartridge status (present or not present) •...

  • Page 165: How To Align The Printing Heads

    DELTA2_UK.book Page 159 Vendredi, 27. juin 2008 11:47 11 Setting the Headset Alignment Align the printing heads if there is an offset between the top and the bottom of the im- prints. The mailing system requires you to align the heads after each car- tridge change.

  • Page 166: How To Clean The Printing Heads Automatically

    DELTA2_UK.book Page 160 Vendredi, 27. juin 2008 11:47 11 Cleaning the Printing Heads If the printing on envelopes or labels looks unclear or dirty in some way, clean the headset to restore the head condition. If the headset has to be cleaned too often, change the automatic cleaning interval as indicated.

  • Page 167: How To Change The Ink Cartridge

    DELTA2_UK.book Page 161 Vendredi, 27. juin 2008 11:47 11 Changing the Ink Cartridge Power supply is necessary to move the cartridge to the 'replace- ment' position. How to Change the Ink Cartridge How to Change Open the cover: the ink cartridge moves to the the Ink Cartridge replacement position.
  • Page 168 DELTA2_UK.book Page 162 Vendredi, 27. juin 2008 11:47 11 Insert the new ink car- tridge, and then push it until the click. Close the cover. The alignment process of the printing heads starts automatically.

  • Page 169: Filling And Adjusting The Feeder Sealer

    DELTA2_UK.book Page 163 Vendredi, 27. juin 2008 11:47 11 Filling and Adjusting the Feeder Sealer 10.2 Filling and Adjusting the Feeder Sealer Filling the Sealer Bottle The automatic feeder uses water for sealing envelopes. If the system is out of water, the mailing process continues but the envelopes are not sealed properly.

  • Page 170: Cleaning The Mail Path

    DELTA2_UK.book Page 164 Vendredi, 27. juin 2008 11:47 11 Cleaning the Mail Path 10.3 Cleaning the Mail Path Cleaning the mail path includes: Cleaning sealer/moistener brushes and sponge (if installed) • Cleaning the feeder belts and rollers • • Cleaning the mailing system sensors on the mail path. Cleaning Brushes and Sponge of the Sealer MAKE SURE YOUR SYSTEM IS DISCONNECTED FROM POWER BEFORE CLEANING!
  • Page 171 DELTA2_UK.book Page 165 Vendredi, 27. juin 2008 11:47 11 Take metal sponge retainer keep its direction. Remove the sponge. Clean sponge brush. Put the sponge back and reinstall the retainer in the same direction. Put the brush back and push the release lever back down until it snaps into place.

  • Page 172: How To Clean The Accessory Belts And Rollers

    DELTA2_UK.book Page 166 Vendredi, 27. juin 2008 11:47 11 Cleaning Accessory Belts and Rollers Follow the steps below to clean the belts and rollers of the feeder. How to Clean the Accessory Belts and Rollers How to Clean To clean the accessory belts and rollers: the Accessory (without sealer) Belts and Rollers...

  • Page 173: Running The Installation Wizard

    DELTA2_UK.book Page 167 Vendredi, 27. juin 2008 11:47 11 Running the Installation Wizard 10.4 Running the Installation Wizard You may wish to run the installation wizard after a system update. How to Run the Installation Wizard How to Run the To run the installation wizard: Installation As supervisor (see How to Log in as Supervisor p.116):...
  • Page 174 DELTA2_UK.book Page 168 Vendredi, 27. juin 2008 11:47 11...

  • Page 175: Troubleshooting

    DELTA2_UK.book Page 169 Vendredi, 27. juin 2008 11:47 11 Troubleshooting 11 Troubleshooting This section helps you solve problems you may encounter while using your mailing system. 11.1 Paper Jamming ..........171 How to Unblock Mail Jammed in the Base ........171 How to Unblock Mail Jammed in the Auto Feeder.....173 11.2 LabelJamming ..........
  • Page 176 DELTA2_UK.book Page 170 Vendredi, 27. juin 2008 11:47 11...

  • Page 177: Paper Jamming

    DELTA2_UK.book Page 171 Vendredi, 27. juin 2008 11:47 11 Paper Jamming 11.1 Paper Jamming Base Jamming Some envelopes are blocked in the transport mechanism of the Base. Possible causes Actions • Mailpiece is too thick. 1 Unblock the Base as indicated below.
  • Page 178 DELTA2_UK.book Page 172 Vendredi, 27. juin 2008 11:47 11 Auto Feeder Jamming Some envelopes are blocked in the Auto Feeder. Possible causes Actions Mailpiece is too thick. 1 Unblock the Automatic Feeder as • indicated below. Mail size is incorrect. •...

  • Page 179: How To Unblock Mail Jammed In The Auto Feeder

    DELTA2_UK.book Page 173 Vendredi, 27. juin 2008 11:47 11 How to Unblock Mail Jammed in the Auto Feeder How to Unblock To unblock mail jammed in the Auto Feeder: Mail Jammed in Open the cover. the Auto Feeder If you have an Auto Feeder with sealer, pull up the upper blue handle to lift up the drive as-...
  • Page 180 DELTA2_UK.book Page 174 Vendredi, 27. juin 2008 11:47 11 On model with sealer, push down the upper drive assembly to lock it. Close the cover.

  • Page 181: Labeljamming

    DELTA2_UK.book Page 175 Vendredi, 27. juin 2008 11:47 11 LabelJamming 11.2 LabelJamming A Label is Blocked in the Base Possible causes Actions A label is blocked in the Auto Label Dis- Unblock the label as indicated in How to penser or in the transport mechanism of Unblock Label Jammed in the Base the Base.

  • Page 182: Weighing Problems

    DELTA2_UK.book Page 176 Vendredi, 27. juin 2008 11:47 11 Weighing Problems 11.3 Weighing Problems The Weighing Device does not Weigh Properly The Base does not seem to display a correct weigh. You have to check the weighing device as follows. Possible causes Actions The weighing device is not...

  • Page 183: Diagnostics And System Data

    DELTA2_UK.book Page 177 Vendredi, 27. juin 2008 11:47 11 Diagnostics and System Data 11.4 Diagnostics and System Data The diagnostics allow you to find the main cause of a trouble or a breakdown of the machine. The machine executes self tests to diagnose the system and generates the corres- ponding reports.

  • Page 184: How To Access The Diagnostics

    DELTA2_UK.book Page 178 Vendredi, 27. juin 2008 11:47 11 How to Access the Diagnostics How to Access To gain access to a diagnostic: the Diagnostics As supervisor (see How to Log in as Supervisor p.116): Press and type or select the path: >...

  • Page 185: How To Display The Error Lists

    DELTA2_UK.book Page 179 Vendredi, 27. juin 2008 11:47 11 How to Display the Error Lists How to Display To display the error lists: the Error Lists As supervisor (see How to Log in as Supervisor p.116): 7.1.3 Press and type or select the path: >...
  • Page 186 DELTA2_UK.book Page 180 Vendredi, 27. juin 2008 11:47 11...

  • Page 187: Specifications

    DELTA2_UK.book Page 181 Vendredi, 27. juin 2008 11:47 11 Specifications 12 Specifications This sections contains the main specifications of your mailing system. 12.1 General Specifications ........183 12.2 Operating Specifications ........184...
  • Page 188 DELTA2_UK.book Page 182 Vendredi, 27. juin 2008 11:47 11...

  • Page 189: General Specifications

    DELTA2_UK.book Page 183 Vendredi, 27. juin 2008 11:47 11 General Specifications 12.1 General Specifications Dimensions (mm) (Width x Length x Height) Base: 283 x 378 x 300 • Auto Feeder: 240 x 33 x 433 • • Auto Feeder with sealer: 260 x 350 x 545 Weights Base: 10 Kg •...

  • Page 190: Operating Specifications

    DELTA2_UK.book Page 184 Vendredi, 27. juin 2008 11:47 11 Operating Specifications 12.2 Operating Specifications Envelope dimensions and weights Max. length: 330 mm • Max. width: 254 mm • Flap max. height: 76 mm • Min. thickness: 0.2 mm Max. thickness (Mixed size feeder): 12.7 mm Max.

  • Page 191: Index

    DELTA2_UK.book Page 185 Vendredi, 27. juin 2008 11:47 11 Index Envelope Dimensions 20 ALD 31 Access Control 75 Account 17, 82 GEO Code 127 Account Parameters 81 Account level 109 Accounts 79, 81 Hopper 14 Auto label dispenser 14 Automatic Date Advance 133 Automatic calls 104 Ink Level 158 Ink Management 109...
  • Page 192 DELTA2_UK.book Page 186 Vendredi, 27. juin 2008 11:47 11 Session 29 Online Services 103 Side guide 14 Option List 144 Sleep 19 Options 145 Slogan 17 Sorting Mail 28 Specifications 183 PIN Code 78, 123 Supervisor 116 Postage amount 53 Synchronize' Call 105 Power 5 Print offset 17...
  • Page 193 DELTA2_UK.book Page 187 Vendredi, 27. juin 2008 11:47 11...

Table of Contents