Page 1 User Guide Franking machine IN-700...
Page 2 CONTACTING NEOPOST Contact Neopost for further assistance if you have problems in operating the machine: Tel: 0845 880 0000 CONTROL PANEL DESCRIPTION INSIDE...
Page 3: Control Panel
CONTROL PANEL (see manual section 2.3)
Page 4: Table Of Contents
| Page 1 | TOC | Nov-19-2015 01:43 | Table of Contents Read this First What you will find in this Manual ................3 Safety Requirements ..................6 Meet Your Mailing System System Layout ....................13 Accessories ......................16 Control Panel Features ..................17 Connections .....................20 Power Management ..................24 Processing Mail Choosing a Type of Stamp ................29...
Page 5 | Page 2 | TOC | Nov-19-2015 01:43 | Reports Reports Overview ..................143 Generating a Report ..................146 Counter Data ....................148 Postage Data ....................150 Funds Data ....................153 Account Data ....................155 System Data ....................160 Advanced Reporting Reports .................165 Online Services Online Services Overview ................171 Connecting to Online Services ...............172 Uploading Statistics ..................176 System Online Services .................177...
Page 6 | Page 3 | TOC | Nov-19-2015 01:43 | Managing Prepaid Imprints (PPI) ..............230 Maintaining your Mailing System 10.1 Maintaining the Ink Cartridge ...............235 10.2 Filling and Adjusting the Feeder Sealer ............243 10.3 Cleaning the Mail Path .................245 10.4 Touchscreen Calibration ................249 10.5 Maintenance Processes ................250 Troubleshooting...
Page 7 | Page 4 | TOC | Nov-19-2015 01:43 |...
Page 8: Read This First
| Page 1 | Read this First | Nov-19-2015 01:43 | Read this First This section contains important information about safety precautions and environmental recommendations to operate your equipment in the best possible conditions. What you will find in this Manual .........3 Safety Requirements .............6 How to Disconnect your Mailing System ............9...
Page 10: What You Will Find In This Manual
| Page 3 | | Nov-19-2015 01:43 | What you will find in this Manual Section 1: Read this First Make sure you have read and fully understood the safety requirements in this section. This section also includes a list of acronyms and symbols used in the manual.
Page 11 | Page 4 | Nov-19-2015 01:43 | Section 12: Specifications Detailed specifications of your Mailing System. Symbols This manual uses the symbols listed below. This symbol... Indicates... WARNING: indicates a human safety hazard. ATTENTION: brings to your attention a risk for equipment or mail that could result from an action you may perform.
Page 12 | Page 5 | Nov-19-2015 01:43 | Mixed-Size Feeder Personal Computer Personal Identification Number Postal Security Device (Meter) Weighing Platform...
Page 13: Safety Requirements
| Page 6 | Nov-19-2015 01:43 | Safety Requirements Power Connection Before connection, check whether the Mailing System is suitable for the local AC power voltage; refer to the type plates at the back of each system component. THIS SYSTEM MUST BE GROUNDED •...
Page 14 | Page 7 | Nov-19-2015 01:43 | Environmental compliance A program is implemented for the recycling of worn mailing machines and machines at the end of their lifetime. Contribute in a responsible way to the environmental protection by consulting your retailer internet site, or by contacting him. He will inform you of the collection and treatment processes of these machines.
Page 15 | Page 8 | Nov-19-2015 01:43 | General Safety • Before using your Mailing System, thoroughly read the operating instructions. • To reduce the risk of fire, electric shock and injury to persons, follow normal and basic safety precautions for office equipment when using your Mailing System. •...
Page 16 | Page 9 | Nov-19-2015 01:43 | LAN Connections Plugging the right jack in the right socket Your Mailing System uses a LAN (high speed internet connection) to connect to your customer Online Services and to a mail accounting software (MAS), located on a separate Network/PC LAN (8 wires) Follow the additional precautions below: •...
Page 18: Meet Your Mailing System
| Page 11 | Meet Your Mailing System | Nov-19-2015 01:43 | Meet Your Mailing Sys- Get to know your Mailing System in this section. System Layout ..............13 Accessories ................16 Control Panel Features ............17 Connections .................20 Power Management .............24 How to Turn the Mailing System to Sleep Mode ..........25 How to Turn the Mailing System to OFF Mode ..........26...
Page 20: System Layout
| Page 13 | | Nov-19-2015 01:43 | System Layout Mailing System overview Mailing System without dynamic scale Automatically feeds the system with envelopes of differ- Mixed-Size Feeder ent sizes. Auto Label Dispenser Contains labels to be printed. Prints envelopes (or labels) and controls the Mailing System Base System.
Page 21 | Page 14 | Nov-19-2015 01:43 | Mailing System with dynamic scale Automatically feeds the system with envelopes of differ- Mixed-Size Feeder ent sizes. Automatically measures the weight and dimensions of Dynamic Scale mail pieces to dynamically change postage after feeding. Auto Label Dispenser Contains labels to be printed.
Page 22 | Page 15 | Nov-19-2015 01:43 | Catch Tray Receives mail pieces after processing. User Guide Receptacle Stores this User Guide. Label Storage Use this slot to store labels horizontally. Inside the system base Ink Cartridge Prints the postal imprint on envelopes. Postal Security Postage meter.
Page 23: Accessories
| Page 16 | Nov-19-2015 01:43 | Accessories Report Printer (option) A USB printer can be directly connected to the mailing system for printing mailing-related reports. For more information about compatible printers that can connect to your mailing system, please contact technical support. Barcode Scanner (option) This scanner is used: •...
Page 24: Control Panel Features
| Page 17 | | Nov-19-2015 01:43 | Control Panel Features See control panel and screen layout on the flap of the manual cover. Display Areas The control panel has a touch screen so most zones are tactile. Tap a zone to open the related screen.
Page 25 | Page 18 | Nov-19-2015 01:43 | Keys and Shortcuts NAVIGATION KEYS Return Goes back to the previous screen. Home Screen Returns the system to the Home screen. Menu Accesses the menu settings. Validates a selection. SHORTCUT KEYS Funds Accesses funds management. Accesses preset stamp and account memories.
Page 26 | Page 19 | Nov-19-2015 01:43 | Stops printing and all mechanical activity (motors) in the Stop Mailing System. Keypad Use For different contexts, the table below indicates the successive characters you may obtain by pressing keys several times in a row. Alpha-numeric 2ABCabc 3DEFdef...
Page 27: Connections
| Page 20 | Nov-19-2015 01:43 | Connections Connectors Your Mailing System has an USB port that allows you to connect to a printer or an USB memory key. Base Connectors Power Connector To wall socket or feeder COM2/3 To Weighing Platform(s) COM1 To mixed-size feeder or dynamic scale LAN Port...
Page 28 | Page 21 | Nov-19-2015 01:43 | Dynamic Scale Connectors COM1 To the Mixed-Size Feeder COM2 To the Mailing System Base...
Page 29 | Page 22 | Nov-19-2015 01:43 | Connection Diagram Detail of connections Without a dynamic scale With a dynamic scale COM1 (base) Base (COM2 or COM3) to Weighing Platform Wall Socket Power Source COM2/3 (base) Base (COM1) to Dynamic Scale (COM2) COM1 (dynamic Feeder to dynamic scale scale)
Page 30 | Page 23 | Nov-19-2015 01:43 | Power connectors Power connectors are shown in section Connectors on page 20.
Page 31: Power Management
| Page 24 | Nov-19-2015 01:43 | Power Management The System can only use the LAN if the LAN cable is connected BEFORE the power chord is plugged in. Energy Star® Compliance Office equipment is generally powered on 24 hours a day, so power management features are important for saving energy and reducing air pollution.
Page 32: How To Turn The Mailing System To Sleep Mode
| Page 25 | Nov-19-2015 01:43 | Sleep Mode You can also turn the Mailing System to Sleep mode manually. To change the period of time after which the Mailing System switches to 'Sleep' mode, see How to Change System Time-Outs on page 191.
Page 33: How To Turn The Mailing System To Off Mode
| Page 26 | Nov-19-2015 01:43 | How to Turn the Mailing System to OFF Mode Turn your system to 'Sleep' Mode (see How to Turn the Mailing System to Sleep Mode on page 25). Be sure that the light located next to the key (at the top right corner of the control panel) is Amber meaning that the Mailing System is in 'Sleep' mode.
Page 34: Processing Mail
| Page 27 | Processing Mail | Nov-19-2015 01:43 | Processing Mail This section describes how you can run mail: choosing a type of stamp, selecting a rate and weighing method, activating sealing and so on, depending on the type of process you need to apply to your mail.
Page 35 | Page 28 | Processing MailNov-19-2015 01:43 | How to Move the Stamp (Print Offset) ............85 How to Use an Imprint Memory ..............86 How to Turn the Sealer On/Off ...............88 Advanced Operations ............89 How to Enable an Emergency Stop ...............89 How to Reset Batch Counters ................90 How to Fill the Automatic Label Dispenser ............91...
Page 36: Choosing A Type Of Stamp
| Page 29 | | Nov-19-2015 01:43 | Choosing a Type of Stamp Customizing Your Stamp To process mail, you must first choose a 'Type of stamp' that matches the type of process you want to apply to your mail: printing postage for different rates, printing 'Received' and the date on incoming mail, 'No printing' for seal only applications.
Page 37 | Page 30 | Nov-19-2015 01:43 | Applying postage to outgoing [Standard] • Rate mail • Weight (Printing [Standard] • Date format Mail on page 39) • ERA (optional) • Ad die (optional) • Print offset (optional) • Sealing on or off Enter the postage amount [Manual Amount •...
Page 38: Preparing And Starting Your Work Session
| Page 31 | | Nov-19-2015 01:43 | Preparing and Starting your Work Session Preparation steps These preperation steps allow to run your mail more efficiently. It involves: • Sorting mail by type and task, to make processing faster (Sorting Mail by Type and Task on page 31) •...
Page 39: How To Sort Mail
| Page 32 | Nov-19-2015 01:43 | How to Sort Mail Put the mail in different stacks according to the characteristics and in the order that follows: Mail Type. See table Type of Process and Type of Stamp on page 29 Outgoing mail with different postage types Standard postage Pre-paid mail...
Page 40: How To Log In And Start A Work Session
| Page 33 | Nov-19-2015 01:43 | How to Log in and Start a Work Session To log in as a user: Press to wake-up the system. The system may display one of the following screens: Home Screen [Standard] Login Screen Account Screen...
Page 41 | Page 34 | Nov-19-2015 01:43 | If the following screen is displayed: - Homescreen [Standard]: If this screen is displayed, no other step is required to navigate through the system. - Login Screen: If the Login Screen is displayed, enter your PIN code. - Account Screen: If the Account Screen is displayed, select your account as follows.
Page 42: How To Change The Current 'Type Of Stamp
| Page 35 | Nov-19-2015 01:43 | Selecting the Type of Stamp For each stack of mail you have sorted (see Sorting Mail by Type and Task on page 31), select the type of stamp you need to process your mail as follows: How to Change the Current 'Type of Stamp' Once you are logged in as user: Either:...
Page 43 | Page 36 | Nov-19-2015 01:43 | Frequently Asked Questions System check list: Question... Answer Do I have enough postage? Look at the funds counter at the bottom of the screen, Press and enter 1 to check your funds balance. To add funds, see How to Add Funds to the PSD (Meter)
Page 44: How To Use The Feeder
| Page 37 | Nov-19-2015 01:43 | Using the Feeder The procedure below describes how to place a stack of mail pieces in the Hopper. Depending on the weighing method you choose to run mail, you may have to insert the envelopes one by one or place a stack of envelopes in the hopper.
Page 45 | Page 38 | Nov-19-2015 01:43 | Adjust the side guide for large envelopes. To adjust the guide, push it gently to rest against the envelopes, without pressing. Envelopes flaps must be closed, not nested. Do not try to seal self-adhesive envelopes. Thickness Setting: The feeder have 2 thickness settings that you can use according to the envelopes you have to process.
Page 46: Printing [Standard] Mail
| Page 39 | | Nov-19-2015 01:43 | Printing [Standard] Mail In Processing [Standard] Mail Section This section describes the parameter settings and mail handling sequences for the mailing processes that use the Type of stamp [Standard], to apply postage using different rates. See also •...
Page 47 | Page 40 | Nov-19-2015 01:43 | Check or change the type of stamp, if you are not in [Standard] mode. Press to access the Customize stamp screen: The type of stamp is indicated on line 2 of the screen. To change the type of stamp, select Stamp type and then select [Standard] in the Type of stamp screen.
Page 48 | Page 41 | Nov-19-2015 01:43 | Additionally, you can configure stamp elements from the Customize stamp screen as follows: Check or change the Ad die selection: Select Ad die and then select an Ad die (or None) in the Ad die list screen. For more details, see How to Add (or Cancel) an Ad Die on the Stamp on page 83.
Page 49 | Page 42 | Nov-19-2015 01:43 | Select a rate and add services. Press to open the Rate selection screen. Type a rate number to select a rate or display new rate options Select Rate History to choose a recently selected rate. Select Rate wizard to choose rate options in lists.
Page 50: Page 3 | Toc | Nov-19-2015
| Page 43 | Nov-19-2015 01:43 | You can also apply the following optional setting(s): Move the stamp away from the envelope edge for thick envelopes: see How to Move the Stamp (Print Offset) on page 85. Close envelopes using the feeder sealer: see Using the Sealing Function on page You are now ready to print.
Page 51: How To Process [Standard] Mail
| Page 44 | Nov-19-2015 01:43 | Processing [Standard] Mail Mail processing mainly depends on the weighing method you have chosen. It is indicated by the icon in the Weighing Type zone of the screen. If you need to change the current account before applying postage (on account-enabled configurations), see How to Change of Account on page 67.
Page 52 | Page 45 | Nov-19-2015 01:43 | The Mailing System prints postage and the mail piece (or label) is sent to the catch tray. When using sealer, collect the mail piece stack in the catch tray and put stack aside to let envelopes dry. If you want to print several identical labels: Press and enter the number of labels.
Page 53 | Page 46 | Nov-19-2015 01:43 | The Mailing System applies postage and the mail piece (or label) is sent to the catch tray. When sealer is activated, collect the mail piece stack in the catch tray and put stack aside to let envelopes dry. Repeat the previous step for each piece of mail.
Page 54 | Page 47 | Nov-19-2015 01:43 | In optional mode Dynamic weighing ( From the [Standard] home screen: Place the mail pieces stack you want to process on the hopper. For more details, see Using the Feeder on page 37. Press to start processing the set of mail pieces.
Page 55 | Page 48 | Nov-19-2015 01:43 | In other modes (Manual Weight Entry , no weight ...): From the [Standard] home screen: Press . System motors start running. Insert the envelope into the mail path against the rear-guide wall, side to be printed facing upwards.
Page 56: How To Set Postage For [Manual Amount Entry] Mail
| Page 49 | Nov-19-2015 01:43 | Applying Postage for [Manual Amount Entry] Mail Sequence of Settings for [Manual Amount Entry] Mail The procedure below outlines steps to enter the postage amount manually. The sequence is identical to Applying Postage for [Standard] Mail on page 39, except for the following: •...
Page 57 | Page 50 | Nov-19-2015 01:43 | Check or change the type of imprint. Press and type 1 to access the Imprint screen: The type of imprint is indicated on line 2 of the screen. To change the type of stamp: - Select the Imprint Type line.
Page 58 | Page 51 | Nov-19-2015 01:43 | Change the elements of the imprint: To check or change the Slogan selection: - Select Slogan. - Select a Slogan (or None) in the Select slogan screen. For more details, see How to Add (or Cancel) an Ad Die on the Stamp on page 83.
Page 59: How To Process [Manual Amount Entry] Mail
| Page 52 | Nov-19-2015 01:43 | You are now ready to print. When you are in the manual amount entry mode, you can modify the amount by typing the amount with the keypad. You can reset the value by pressing [C]. Processing [Manual Amount Entry] Mail To run mail, follow the procedure below after you have completed the sequence in How to...
Page 60: Printing [Ppi] Mail
| Page 53 | | Nov-19-2015 01:43 | Printing [PPI] Mail Please contact your Customer Service when you use this feature. In Printing [PPI] Mail Section This section describes the parameter settings and mail handling sequences for the mail processes that use the [PPI] type of stamp (Available on special request only). See also •...
Page 61: How To Set Postage For [Ppi] Mail
| Page 54 | Nov-19-2015 01:43 | How to Set Postage for [PPI] Mail Required settings: Check that you are in the [PPI] type of stamp. If not, see section Selecting the Type of Stamp on page 35. The type of stamp is indicated at the top of the home screen: Press to access the stamp configuration menu.
Page 62 | Page 55 | Nov-19-2015 01:43 | Select the PPI to use. Selecting a Pre-Paid Imprint (PPI) on page 71. Select a weighing mode. Depending on the quantity and type of mail you have to process, you can choose an efficient weighing method that uses a weighing platform or the dynamic scale (if installed) to save time: see Choosing a Weighing Type...
Page 63: How To Process [Ppi] Mail
| Page 56 | Nov-19-2015 01:43 | Processing [PPI] Mail To run mail, follow the procedure below after you have completed the sequence in How to Set Postage for [PPI] Mail on page 54. How to Process [PPI] Mail In Standard weighing mode ( ).
Page 64 | Page 57 | Nov-19-2015 01:43 | Otherwise, if you want to print several identical labels: Press and enter the number of labels. Make sure the labels are available in the label dispenser (see Filling the Label Dispenser on page 91). Press to print the labels.
Page 65 | Page 58 | Nov-19-2015 01:43 | Repeat the previous step of each piece of mail. To quit the process at any time, press When you remove the last object from the WP, the Mailing System asks if you want to print it. You can answer Yes or No. This allows you to use a mail basket without having to declare a tare on the In Differential weighing auto-tape mode ( ).
Page 66 | Page 59 | Nov-19-2015 01:43 | In Dynamic weighing mode ( ). From the [Standard] home screen, to print postage on mail pieces: Place the mail pieces stack you want to process on the hopper. For more details, see Using the Feeder on page 37.
Page 67 | Page 60 | Nov-19-2015 01:43 | In other modes (Manual weight entry , No weight source). From the [PPI] home screen, to print postage on mail pieces: Press . System motors start running. Insert the envelope into the mail path against the rear-guide wall, side to be printed facing upwards.
Page 68: Printing Incoming Mail With [Received] Mode
| Page 61 | | Nov-19-2015 01:43 | Printing Incoming Mail with [Received] Mode In [Received] Mode Section This section describes how to use the [Received] type of stamp, to: • Print the date on incoming mail, and/or • Print 'Received' on incoming mail See also •...
Page 69 | Page 62 | Nov-19-2015 01:43 | Check or change the type of stamp. Press to access the Build stamp screen: To change the type of stamp, select Stamp type and then select [Received] in the Type of stamp screen. For more details, see How to Change the Current 'Type of Stamp' on page 35.
Page 70: How To Process [Received] Mail
| Page 63 | Nov-19-2015 01:43 | How to Process [Received] Mail On the [Received] home screen: Press . System motors start running. Insert the mail piece into the mail path against the rear-guide wall, side to be printed facing upwards. The Mailing System applies the imprint and the mail piece is sent to the catch tray.
Page 71: Running [No Printing] Mail
| Page 64 | Nov-19-2015 01:43 | Running [No Printing] Mail In Running [No Printing] Section This section describes how to use the [No Printing] type of stamp, for: • Sealing envelopes using the auto-feeder sealer (if installed). • Only conveying mail, for counting or testing purposes. See also •...
Page 72 | Page 65 | Nov-19-2015 01:43 | Check or change the type of stamp: Press to access the imprint screen: To change the type of stamp, select Stamp type and then select [No printing] in the Type of stamp screen. For more details, see How to Change the Current 'Type of Stamp' on page 35.
Page 73: How To Process Mail [No Printing] Mail
| Page 66 | Nov-19-2015 01:43 | Processing [No Printing] Mail How to Process Mail [No Printing] Mail Press . System motors start running. Insert the mail piece(s) into the mail path against the rear-guide wall, side to be printed facing upwards (see How to Use the Feeder on page 37).
Page 74: Settings Details
| Page 67 | | Nov-19-2015 01:43 | Settings Details Changing the Current Account To process a batch of mail pieces using another account (on account-enabled configurations), change the account as follows. How to Change of Account To change accounts: As a user: Tap the Account zone on the screen Press...
Page 75 | Page 68 | Nov-19-2015 01:43 | Using Barcode Scanner to Change of Account A barcode scanner can be used for “One Click” entry of accounts into your Mailing System.
Page 76: How To Select A Rate
| Page 69 | Nov-19-2015 01:43 | Selecting a Rate Selecting a rate allows the Mailing System to calculate the postage amount when the mail piece weight is available, either from a weighing device or, for big parcels, entered manually (see How to Set Postage for [Manual Amount Entry] Mail on page 49).
Page 77 | Page 70 | Nov-19-2015 01:43 | Either: Tap the Rate zone on the home screen Press Press and select the path: Rate selection The Rate Selection screen is displayed. On that screen, you can: Press one of the rate buttons 1 to 9 (or type the number) to select the rate or display rate options.
Page 78 | Page 71 | Nov-19-2015 01:43 | Using the Rate Wizard The Rate Wizard is an alternative method of selecting rates that will guide you through the rate selection process of all types of mail. Rate Wizard screens • Selecting a Mail Class All Rate Mail Classes loaded in the system are displayed in the list.
Page 79: How To Select A Ppi
| Page 72 | Nov-19-2015 01:43 | How to Select a PPI To select a PPI: As a user: Check that you are in the [PPI] type of stamp. If not, see section Selecting the Type of Stamp on page 35. Tap the PPI zone on the home screen Press on the keyboard and then select PPI number.
Page 80 | Page 73 | Nov-19-2015 01:43 | Choosing a Weighing Type Depending on the accessories and features on your Mailing System, several weighing methods are available. You can also enter the weight manually if you know it: see How to Enter the Weight Manually on page 77.
Page 81 | Page 74 | Nov-19-2015 01:43 | Details on the Weighing Modes All weighing options listed below may not be available in your Mailing System. Check with customer service to see how you can easily add weighing features to your Mailing System via online services.
Page 82 | Page 75 | Nov-19-2015 01:43 | Changing the Weighing Type At start-up, the default weighing type is active. See also • To change the default weighing mode as supervisor, see How to Change the Default Weighing Type on page 194. •...
Page 83: How To Change The Weighing Type
| Page 76 | Nov-19-2015 01:43 | How to Change the Weighing Type To change the weighing type from the home screen: Either: Tap zone Weighing type on the screen Press and select the path: Job settings Weighing type The Weighing mode screen is displayed. The options actually displayed in the screen depend on the weighing devices that are connected to your Mailing System and on features that are activated.
Page 84: Entering Weight Manually
| Page 77 | Nov-19-2015 01:43 | Entering Weight Manually To use Manual Weight Entry you must have a Weighing Platform is connected and the WP feature is activated. You can enter the weight manually if a mail piece exceeds the weighing capacity of all your weighing platform.
Page 85 | Page 78 | Nov-19-2015 01:43 | Select Manual weight entry. The Manual weight entry screen is displayed. You have to enter a weight that is upper than the capacity authorized for the WP. You can contact Customer Service to extend WP capacity.
Page 86 | Page 79 | Nov-19-2015 01:43 | Navigating in the Stamp Settings When you have selected the Type of stamp: • To access the configuration menu of the Type of stamp, press • To return to the Type of stamp home screen, press Advancing or Omitting the Date The Date Advance function allows you to change the date printed on mail pieces.
Page 87: How To Change The Date
| Page 80 | Nov-19-2015 01:43 | How to Change the Date To change the date that will be printed: Either: Tap the Date zone on the screen Press Press and select the path: Customize stamp The Customize stamp screen is displayed. Select Date.
Page 88 | Page 81 | Nov-19-2015 01:43 | Adding an ERA and Ad Die to the Stamp You can add an ERA and/or an ad die to the stamp, as illustrated below. Elements of a stamp imprint See also • The supervisor manages the lists of the available ERAs and ad dies. See Managing ERAs on page 226 and...
Page 89: How To Add (Or Cancel) An Era On The Stamp
| Page 82 | Nov-19-2015 01:43 | How to Add (or Cancel) an ERA on the Stamp To add an ERA to the stamp, or to cancel the ERA: Either: Tap the ERA zone on the home screen Press Press and select the path: Customize stamp Select ERA.
Page 90: How To Add (Or Cancel) An Ad Die On The Stamp
| Page 83 | Nov-19-2015 01:43 | How to Add (or Cancel) an Ad Die on the Stamp To add an ad die to the stamp or cancel the ad die: Either: Select the Ad die zone on the screen Press Press and select the path: Built stamp/imprint...
Page 91 | Page 84 | Nov-19-2015 01:43 | Moving the Stamp (Print Offset) You can move the stamp away from the edge of the envelope when printing on thick envelopes with rounded edges. Offset -Imprint printing offset...
Page 92: How To Move The Stamp (Print Offset)
| Page 85 | Nov-19-2015 01:43 | How to Move the Stamp (Print Offset) To add an offset to the stamp position: As a user: Tap the Offset zone on the screen Press and select the path: Job settings Print position The Print position setting screen is displayed.
Page 93: How To Use An Imprint Memory
| Page 86 | Nov-19-2015 01:43 | Using Imprint Memories Imprint Memories allow you to create a preset memory that can include the rate, ERA, ad die and date mode for the Type of stamp you would like to use. In account-activated configurations, Imprint Memories allow you assign postage costs to pre-selected accounts.
Page 94 | Page 87 | Nov-19-2015 01:43 | Using the Sealing Function Mixed-Size Feeder Sealer You can activate or deactivate the Sealing Function as needed. See How to Turn the Sealer On/Off on page 88. The Sealing On /Off icon in the Home Screen indicates the current state of the Sealing Function.
Page 95: How To Turn The Sealer On/Off
| Page 88 | Nov-19-2015 01:43 | How to Turn the Sealer On/Off To turn sealing on/off: On the Control Panel: Select the Sealing Zone on screen ( Press and select the path: Job settings Sealing Select the switch ( ) on the screen to set sealing on or off and then press [OK].
Page 96: Advanced Operations
| Page 89 | | Nov-19-2015 01:43 | Advanced Operations Emergency Stop If you want to stop the system in the event of an emergency: How to Enable an Emergency Stop To stop the run process immediately: Press...
Page 97: How To Reset Batch Counters
| Page 90 | Nov-19-2015 01:43 | Using Batch Counters Batch counters allow you to track and report pieces (items) and postage (value) since the last counter reset. To produce reports associated to counters, see Reports on page 141. How to Reset Batch Counters To reset a Counter: On the Homescreen display: Select the Reset counter Zone...
Page 98: How To Fill The Automatic Label Dispenser
| Page 91 | Nov-19-2015 01:43 | Filling the Label Dispenser How to Fill the Automatic Label Dispenser To fill the Label Dispenser: Stack the labels and insert them in the dispenser, face to print on the right-hand side and peel-off tab on the top. Push the block of labels down until you feel the label “click”...
Page 100: Money Operations
| Page 93 | Money Operations | Nov-19-2015 01:43 | Money Operations This section describes how you can load and manage money in your Mailing System to allow postage operations. Overview ................95 Managing Funds ..............96 How to Check the PSD (Meter) Funds ............96 How to Add Funds to the PSD (Meter) ............97 Unlocking the PSD (Postal Inspection) ......100 How to Unlock the PSD ................100...
Page 102: Overview
| Page 95 | | Nov-19-2015 01:43 | Overview The Postal Security Device (PSD) — Postage Meter The PSD, located in the base, handles the funds (or money) in your Mailing System. The PSD performs all necessary operations to comply with the postal standards. To do so, regular connections to the Postal Services are necessary.
Page 103: Managing Funds
| Page 96 | Nov-19-2015 01:43 | Managing Funds Checking Funds You can check the total postage used and the remaining funds in the PSD at any time. To check that the funds are available to complete your current task. Remaining funds are continuously displayed at the bottom of the home screen (see Control Panel Features...
Page 104: How To Add Funds To The Psd (Meter)
| Page 97 | Nov-19-2015 01:43 | Select the menu path: > Funds used / Funds available The screen displays your postage funds as shown below. (Ascending = funds used. Descending = funds available.) Adding Funds You can add funds to your Mailing System at any time by complete the steps listed below. The Mailing System then connects to the Postal Services and validates the operation.
Page 105 | Page 98 | Nov-19-2015 01:43 | If the system asks for a PIN code, enter the code using the keypad and press [OK]. The Funds Screen is displayed. By default, the system displays the value of the previous transaction. Enter the amount of postage to add using the keypad (use C to clear a digit, press C twice to clear the field).
Page 106 | Page 99 | Nov-19-2015 01:43 | You can open the Funds Used / Funds Available screen to check your account balance once the transaction is complete (see How to Check the PSD (Meter) Funds on page 96). See also •...
Page 107: Unlocking The Psd (Postal Inspection)
| Page 100 | Nov-19-2015 01:43 | Unlocking the PSD (Postal In- spection) Manual Call The postal service requires your postage meter (PSD) to periodically connect for postal security regulation. If you have not connected your system after a period your system will automatically be deactivated.
Page 108: How To Check The Date Of The Next Call
| Page 101 | Nov-19-2015 01:43 | Checking the Date of the Next Call You can check the date of the next automatic call, to ensure, for example, that the network will be available at this time. How to Check the Date of the Next Call To display the date of the next server call: Either: Press...
Page 110: Managing Accounts And Assigning Rights
| Page 103 | Managing Accounts and Assigning Rights | Nov-19-2015 01:43 | Managing Accounts and Assigning Rights This section describes how you can manage accounts as the supervisor to track postage funds usage and/or set access rights to a variety of functions on your Mailing System. Accounting and Assigning Rights Overview ....105 Selecting an 'Account Mode' ..........107 Guidelines to Setup an Account ........109...
Page 112: Accounting And Assigning Rights Overview
| Page 105 | | Nov-19-2015 01:43 | Accounting and Assigning Rights Overview Postage Tracking and Access Control Your Mailing System allows you to track postage by account/department and to add security to prevent unauthorized use of a variety of functions. •...
Page 113 | Page 106 | Nov-19-2015 01:43 | Accounts from the User's Perspective If the Accounts Function is activated, users of the Mailing System must select an account when starting their work session. Afterwards, users can change accounts to allocate postal expenditures as needed. To control the use of funds, each account can be allocated a budget that cannot be overrun.
Page 114: Selecting An 'Account Mode
| Page 107 | | Nov-19-2015 01:43 | Selecting an 'Account Mode' Introducing the 'Account Modes' The 'Account mode' allows you to set up both the Accounts and the Access Control functions (see Accounting and Assigning Rights Overview on page 105). The table below lists the functional access control for each account mode.
Page 115 | Page 108 | Nov-19-2015 01:43 | 'Accounts with Access Tracks postage by Ac- Type a PIN code to log in Control' count/Department Select the account to charge postage Controls access to system and to accounts 'Remote Account Manage- Postage tracking and access (same as modes with ac- ment' control managed from the PC...
Page 116: Guidelines To Setup An Account
| Page 109 | | Nov-19-2015 01:43 | Guidelines to Setup an Account See also • Selecting an 'Account Mode' on page 107. Setting up 'No Account' The 'No Account' mode provides users with unlimited access to the system. This is the default mode in your Mailing System. Implementing “No account”...
Page 117: How To Change A Shared Pin Code
| Page 110 | Nov-19-2015 01:43 | Setting up 'No Account with Access Control' If you want to prevent unauthorized use of the Mailing System and do not want to use accounts, use the “No Account with Access Control” mode. This provides a single PIN code for all authorized users.
Page 118 | Page 111 | Nov-19-2015 01:43 | Setting up 'Accounts' In 'Accounts' Mode, users must select an account before they can process their mail. The user can change accounts at any time during mail processing. If only one account is available, the Mailing System automatically selects it at start up.
Page 119 | Page 112 | Nov-19-2015 01:43 | Setting up 'Accounts with Access control' In the 'Accounts with PIN Codes' Mode, users must first enter a PIN code and then select an Account. They can change accounts once they have logged in. The supervisor can restrict accounts for each user.
Page 120 | Page 113 | Nov-19-2015 01:43 | 'Accounts with Access Control' Management Menu In Accounts with Access Control mode: The menu allows you to manage the Accounts (and the account structure) and the Operators. Creating Operators is the way to create individual user PIN codes: each Operator will have a unique PIN code.
Page 121 | Page 114 | Nov-19-2015 01:43 | Implementing 'Remote account management' To implement the 'Remote account Management' Feature: Connect the PC to the Mailing System and start the Account Management Application on the PC: see the diagram in Connectors on page 20 and the PC application user guide.
Page 122: Selecting An 'Account Mode
| Page 115 | | Nov-19-2015 01:43 | Selecting an 'Account Mode' See also • Guidelines to Setup an Account on page 109. How to Display and Change the 'Account Mode' To display and change the 'Account mode': As supervisor (see How to Log in as Supervisor on page 182): Press...
Page 123: Managing Accounts
| Page 116 | Nov-19-2015 01:43 | Managing Accounts Selecting an Account Mode You can manage accounts in the following account modes: • 'Accounts' • 'Accounts with Access Control' Before creating accounts, see Setting up Accounts on page 111 or Setting up Accounts with Access Control on page 112.
Page 124 | Page 117 | Nov-19-2015 01:43 | Creating an Account Structure As supervisor, you can create an account structure that includes: • Accounts • Groups and subgroups of accounts The groups and subgroups: • Simplify the management of the accounts •...
Page 125 | Page 118 | Nov-19-2015 01:43 | Account Information Number of accounts The number of accounts you can create is set to 10 by default and can be and can be increased to 500 if required. Every account includes the following information, which is displayed on the Add account screen: Account summary Account...
Page 126 | Page 119 | Nov-19-2015 01:43 | Naming limitation Account names and group names must be unique in the account structure. Additional information See also • About changing the maximum number of accounts, see Account level on page 177. • Printing the current account list: Account Report on page 155.
Page 127: How To Create A Group Or A Subgroup
| Page 120 | Nov-19-2015 01:43 | Folder Name of a Group or Name of the Parent Group: Root • For a Group: Root • For a Subgroup: a Group Name Group Management Follow the steps below to create, modify, activate/deactivate or delete Groups. See also •...
Page 128 | Page 121 | Nov-19-2015 01:43 | Select Add Acct/Group. Select Add Group. The Add group window appears. Enter the Group Name by using the keypad. Select the Group Status (active or inactive). The screen then displays the current status of the Group you have selected. To put the current Group into a Subgroup, select the Folder button, select a group in the list and press [OK].
Page 129: How To View/Edit A Group Or A Subgroup
| Page 122 | Nov-19-2015 01:43 | How to View/Edit a Group or a Subgroup To view or edit a Group or a Subgroup: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Account management Manage accounts Account list...
Page 130: How To Activate / Deactivate A Group
| Page 123 | Nov-19-2015 01:43 | Activating Groups Follow the steps outlined below to deactivate a Group so that the Accounts, included in the Group, are not visible to users. How to Activate / Deactivate a Group So aktivieren oder deaktivieren Sie eine Gruppe: Follow the procedure How to View/Edit a Group or a Subgroup on page 122 to edit the...
Page 131: How To Create An Account
| Page 124 | Nov-19-2015 01:43 | Account Management Follow the steps below to create, modify, activate/deactivate or delete accounts. You can also import a list of accounts. See Importing/Exporting Account Lists on page 129. See also • Account Information on page 118.
Page 132 | Page 125 | Nov-19-2015 01:43 | Select Add Acct/Group and then select Add account. The Add account screen is displayed. Enter the account Number and Name using the keypad and press [OK]. Select the Account Status (the button displays the current status: Active or Inactive). Press the screen to change fields.
Page 133: How To View / Edit Account Information
| Page 126 | Nov-19-2015 01:43 | How to View / Edit Account Information To view or edit an account: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Account management Manage accounts Account list The Account list screen is displayed.
Page 134 | Page 127 | Nov-19-2015 01:43 | Select the account (or type the account number) and press [OK]. If the account is not contained in the list, select the group or the subgroup that contains the account, press Edit / Del. or [OK] and then press View/Edit content until you can select the account by pressing [OK].
Page 135: How To Activate / Deactivate An Account
| Page 128 | Nov-19-2015 01:43 | How to Activate / Deactivate an Account To activate or deactivate an account: Perform procedure How to View / Edit Account Information on page 126. Change the account status (the button displays the current status: active or inactive) and press [OK].
Page 136: How To Export An Account List
| Page 129 | Nov-19-2015 01:43 | Importing/Exporting Account Lists You can import an account list to or export an account list from your mailing machine as a CSV file using OLS or a USB memory key. Imported accounts are created and added to the existing account list as unformatted accounts.
Page 137: How To Import Accounts
| Page 130 | Nov-19-2015 01:43 | Importing Account List To import accounts into your Mailing System, place the CSV file on a USB memory key. You can only import CSV files located in the root directory of the USB memory key. The CSV file should have the following characteristics: Name Format is ACS_yyyymmdd_hhmmss.CSV (example:...
Page 138: Managing Operators
| Page 131 | | Nov-19-2015 01:43 | Managing Operators In Account with Access control Mode and as supervisor, you can create up to 50 'operators' that each correspond to a PIN code (see Accounting and Assigning Rights Overview page 105). This section only applies to the Account with Access Control Mode (see Accounting and Assigning Rights Overview...
Page 139: How To Create An Operator
| Page 132 | Nov-19-2015 01:43 | Operator Management Follow the steps outlined below to create, modify, activate/deactivate or delete operators. See also • Operator Options on page 131. • To print the current list of operators, see Operator List Report on page 159.
Page 140 | Page 133 | Nov-19-2015 01:43 | Select Add operator. The Add operator screen is displayed. Enter the options you wish to provide for this operator. In the Account List screens, select the Accounts (or groups/subgroups) that the operator will be allowed to use. You can complete this step later: see How to Assign Accounts to an Operator on page 135.
Page 141: How To Modify An Existing Operator
| Page 134 | Nov-19-2015 01:43 | How to Modify an Existing Operator To modify an existing Operator: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Account management Manage operators The Manage Operator Wizard window opens. Select Operator List.
Page 142: How To Assign Accounts To An Operator
| Page 135 | Nov-19-2015 01:43 | How to Assign Accounts to an Operator To create/change the list of Accounts an Operator has access to: Follow the procedure How to Modify an Existing Operator on page 134 until the Edit modify screen, and select Account list.
Page 143: How To Activate / Deactivate An Operator
| Page 136 | Nov-19-2015 01:43 | How to Activate / Deactivate an Operator To activate or deactivate an Operator: Perform procedure How to Modify an Existing Operator on page 134. In the operator options, select the line Status to activate or deactivate the operator (the button displays the current status), and then press [OK].
Page 144: Advanced Reporting Functions
| Page 137 | | Nov-19-2015 01:43 | Advanced Reporting Functions Advanced Reporting option enhances account management and provides a variety of reports. Account Management Enhancements Adding Budgets to Accounts Each account can be upgraded with the following feature options: •...
Page 145: Page 2 | Toc | Nov-19-2015
| Page 138 | Nov-19-2015 01:43 | Additional information To take advantage of the Budget and Surcharge option, Accounts must be enabled in your Mailing System (see Selecting an 'Account Mode' on page 107). See also • Advanced Reporting: Options and Updates on page 215 to activate the Advanced reporting functions.
Page 146 | Page 139 | Nov-19-2015 01:43 | Budget Preferences Preference Range Description Amount 0 to 99999 Budget allocated to the account for the period. Warning limit (%) 0 to 100% Consumed percentage of the budget at which the system warns the user and the supervisor. Locking limit (%) 0 to 100% Percentage of the budget consumed at which the...
Page 147: How To Activate/Deactivate Budgets And Surcharges
| Page 140 | Nov-19-2015 01:43 | Setting-up the Budgets and Surcharges The following steps below will help you to activate and set-up the Budget and Surcharge function. If the Budget and Surcharge function has already been activated on the system, the accounts recover their prior settings when re-activating the function.
Page 148: Reports
| Page 141 | Reports | Nov-19-2015 01:43 | Reports This section explains how you can access and print reports for your Mailing System. Reports Overview ..............143 Generating a Report ............146 How to Generate a Report (as a User) ............146 How to Generate a Report (as Supervisor) ..........147 Counter Data ..............148 Postage Data ..............150...
Page 150: Reports Overview
| Page 143 | | Nov-19-2015 01:43 | Reports Overview As a user or supervisor, you can get a range of reports to regularly view, print or store information regarding your Mailing System usage, funds usage, account expenditures, etc. Your Mailing System can also upload basic data that can be viewed online. Enhanced online postal expense management reporting can be added as an option.
Page 151 | Page 144 | Nov-19-2015 01:43 | Monthly Usage Total items and total postage value per Monthly month for a selected period. Usage Report on page Operational Permit Number of pieces for each type of permit Operation- mail in a selected period. al Permit on page FUNDS DATA...
Page 152: Page 2 | Toc | Nov-19-2015
| Page 145 | Nov-19-2015 01:43 | Machine Configura- Supervisor settings (imprint default data, Machine tion date advance, postal services, connec- Configura- tions, Ink cartridge, weighing options, etc.) tion Re- port page 160 Base Events Events listed for diagnostics with customer Base er- service assistance only (supervisor only).
Page 153: Generating A Report
| Page 146 | Nov-19-2015 01:43 | Generating a Report To generate a report, select the desired report, and choose how you want to display or record the report: • On screen • On an external printer (if any) • On a label •...
Page 154: How To Generate A Report (As Supervisor)
| Page 147 | Nov-19-2015 01:43 | How to Generate a Report (as Supervisor) To generate a Report: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Reports Resume with the steps outlined in How to Generate a Report (as a User) on page 146.
Page 155: Counter Data
| Page 148 | Nov-19-2015 01:43 | Counter Data Batch Data Report This report displays the batch counter and the postage spent for outgoing mail (type of stamp [Standard]) since the last reset. Requirements To generate this report, you have to be logged in as a user. Output •...
Page 156 | Page 149 | Nov-19-2015 01:43 | Received Batch Data This report displays the batch counter for incoming mail ('Received on') since the last reset. Requirements To generate this report, you must be logged in as a user. You must be in [Received] stamp type to view incoming mail batch counter. Output •...
Page 157: Postage Data
| Page 150 | Nov-19-2015 01:43 | Postage Data Daily Usage Report This report displays, for each day of the selected period, usage data such as total items and total postage value. Requirements This report is available as a user or supervisor. You have to enter the Begin date and the End date of the report.
Page 158 | Page 151 | Nov-19-2015 01:43 | Monthly Usage Report This report displays, in a selected period and per month, the total items and total postage used. Requirements This report is available as user or supervisor. You have to specify the Begin date and an the End date of the report. Use the selection of month and year.
Page 159 | Page 152 | Nov-19-2015 01:43 | Operational Permit This report displays permit mail data for a selected period. Requirements • To generate this report, you have to be logged in as a user. • Permit mode must be selected. Output •...
Page 160: Funds Data
| Page 153 | | Nov-19-2015 01:43 | Funds Data Funds Summary Report This report displays the information on funds usage since the installation of the system. The content is limited to the history available in the PSD. Requirements This report is available as user or supervisor. Output •...
Page 161 | Page 154 | Nov-19-2015 01:43 | Adding Postage Report This report displays the last postage refill operations performed on the machine in a selected period. Requirements For this report, you have to be logged in as a supervisor. Output •...
Page 162: Account Data
| Page 155 | | Nov-19-2015 01:43 | Account Data Account Report This report displays the list of accounts in the system. Requirements To generate this report: • You have to be logged in as a supervisor. • The current 'Account mode' has to be Account or Account with access control.
Page 163: How To Generate The Account Report
| Page 156 | Nov-19-2015 01:43 | Output • Printer • USB memory key Content Data The report displays the account structure (tree view with groups/subgroups). For each group/subgroup: • Group/subgroup name • Status For each account: • Account number •...
Page 164 | Page 157 | Nov-19-2015 01:43 | Single Account Report This report displays postal expenditures for one account over a selected time period. You can select any account from the list. Requirements This report is available as a user or a supervisor. The current account mode has to be 'Accounts' or 'Accounts with access control'.
Page 165 | Page 158 | Nov-19-2015 01:43 | Multi Account Report This report displays postal expenditures for all the accounts over a selected time period, sorted by ascending account number. The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted' with a postage value.
Page 166: How To Generate The Operator List Report
| Page 159 | Nov-19-2015 01:43 | When Advanced reporting is enabled, budget and surcharge data is included in the report. Please contact your Customer Service to enable options. Operator List Report This report displays the operator list with PIN codes. Requirements •...
Page 167: System Data
| Page 160 | Nov-19-2015 01:43 | System Data Machine Configuration Report This report displays all supervisor settings. Requirements To generate this report, you have to be logged in as a supervisor. Output • USB printer (if installed) • USB memory key Content Fields Imprint default settings (Default ERA, Default Ad die, Default Rate)
Page 168 | Page 161 | Nov-19-2015 01:43 | Base errors This report displays the list of errors encountered on the mailing system and related to the base. Requirements • To generate this report, you have to be logged in as the supervisor. Outputs •...
Page 169 | Page 162 | Nov-19-2015 01:43 | Meter errors This report displays the list of errors encountered on the mailing system and related to the meter. Requirements • To generate this report, you have to be logged in as the supervisor. Outputs •...
Page 170: How To Generate A Ip Configuration Report
| Page 163 | Nov-19-2015 01:43 | Output The IP Configuration Report outputs are: • Label How to Generate a IP Configuration Report To generate a IP Configuration Report: Generating a Report on page 146.
Page 171: How To Generate A Proxy Configuration Report
| Page 164 | Nov-19-2015 01:43 | Proxy Configuration Report Requirements To generate this report, you must be logged in as a supervisor. Output The Proxy Configuration report output is: • Label How to Generate a Proxy Configuration Report To generate a Proxy Configuration Report: Generating a Report on page 146.
Page 172: Advanced Reporting Reports
| Page 165 | | Nov-19-2015 01:43 | Advanced Reporting Reports Publish Additional Reports When the Budget and Surcharge function is activated, Single account, Multi account and Account list reports include budget and/or surcharge data if applicable. The Advanced Reporting option includes the following reporting capabilities: •...
Page 173 | Page 166 | Nov-19-2015 01:43 | Operator Activity Report This report displays the activity (number of items, postage value) of all operators in the machine in a selected period. Requirements • To generate this report, you have to be logged in as a supervisor. •...
Page 174 | Page 167 | Nov-19-2015 01:43 | Content Fields Comments For each hour band: 'Before 7h00': aggregates items performed between mid- • Number of items night and 7h00. • Total postage value 'After 19h00': aggregates items performed between 19h00 and midnight.
Page 176: Online Services
| Page 169 | Online Services | Nov-19-2015 01:43 | Online Services Online Services for your Mailing System allow you to very easily achieve tasks such as updating postal rates, system software or optional features, and using services such as mail follow-up online.
Page 178: Online Services Overview
| Page 171 | | Nov-19-2015 01:43 | Online Services Overview The Online Services simplify the use and the update of your Mailing System. Online Services features and capabilities include: • Online reporting: the usage of your machine is available from your personal, secure web account, simplifying tracking and reporting of your postage expenses.
Page 179: Connecting To Online Services
| Page 172 | Nov-19-2015 01:43 | Connecting to Online Services Automatic calls To fully benefit from the convenience and power of Online Services, your Mailing System should permanently be connected to a network connection so that it can link to the Online Server automatically whenever required.
Page 180: How To Call Online Services Manually (As A User)
| Page 173 | Nov-19-2015 01:43 | How to Call Online Services Manually (as a User) To trigger a generic call: As a user: Press and select the path: Online services Generic call The Mailing System connects to the server and downloads the available elements (rates, ad dies, etc.).
Page 181: How To Test The Connection To Online Services
| Page 174 | Nov-19-2015 01:43 | Testing the Connection to Online Services You may test the connection to the Online Services server via the commands in the Online Services menu: • Ping server Establishes a connection and checks whether the server answers to a 'ping' command. This test: - Validates connection parameters (see Connection Settings...
Page 182 | Page 175 | Nov-19-2015 01:43 | To test the server: As a user: Press and select the path: Online Services Test server Or, as supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Online Services Test server The call process starts and displays its sequence of operations on the screen.
Page 183: Uploading Statistics
| Page 176 | Nov-19-2015 01:43 | Uploading Statistics This manual call uploads report data to the Online Services server, so that you can display reports that integrate the latest figures on your Online Services web page. Otherwise, automatic calls upload report data to the Online Services server at the end of each month.
Page 184: System Online Services
| Page 177 | | Nov-19-2015 01:43 | System Online Services Ink Management Service The Ink Management service sends an electronic message to the Online Services server when the mailing machine’s ink supply is running low. An e-mail message then informs you of that condition so that the ink cartridge can be replaced in time.
Page 186: Configuring Your Mailing System
| Page 179 | Configuring your Mailing System | Nov-19-2015 01:43 | Configuring your Mail- ing System This section describes the general settings you can apply to your Mailing System. Some of them can be managed directly by all users whereas most of them require access as supervisor.
Page 187 | Page 180 | Configuring your Mailing SystemNov-19-2015 01:43 | How to Rezero the Weighing Platform ............197 How to Tare the Weighing Platform (as Supervisor) ........197 How to activate / de-activate Checking On Zero Weight ......198 How to Set Dynamic Scale High Accuracy Mode ........198 How to Change the GEO Code ..............199 Postage Imprint Default Settings ........202 How to Change the Default Rate ..............202...
Page 188: Settings Overview
| Page 181 | | Nov-19-2015 01:43 | Settings Overview This section describes two types of settings that are available on your system: • User settings, that only last as long as the user who applies them is logged in. •...
Page 189: Logging In / Out As The Supervisor
| Page 182 | Nov-19-2015 01:43 | Logging in / out as the Super- visor Log in as supervisor You need to be logged in as supervisor to configure the Mailing System and perform functions such as managing accounts and access rights, generating certain reports, etc. When you are logged in as supervisor, only the supervisor menu is available.
Page 190: How To Exit The Supervisor Mode
| Page 183 | Nov-19-2015 01:43 | Exiting the Supervisor Mode Follow the step below to exit the supervisor mode. You must exit the supervisor Mode before you can begin to print postage. How to Exit the Supervisor Mode To exit the supervisor mode: As supervisor: Press The system will go into 'Sleep' mode and supervisor is logged out.
Page 191: Changing The Display Language
| Page 184 | Nov-19-2015 01:43 | Changing the Display Lan- guage You can choose a language among those available in the Mailing System for your mailing session (3 languages maximum). How to Change the Display Language To change the current display language: As a user: Press and select the path:...
Page 192: How To Change The Display Language By Default
| Page 185 | Nov-19-2015 01:43 | How to Change the Display Language by Default To change the user language by default: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Default User Settings Default User Pref- erences Language...
Page 193: Enabling/Disabling Sounds
| Page 186 | Nov-19-2015 01:43 | Enabling/Disabling Sounds You can enable or disable the system beeps separately: • Beeps on keys • Beeps on warnings and errors How to Enable / Disable the Beeps To enable or disable the beeps: As a user: Press and select the path:...
Page 194: Display Settings
| Page 187 | | Nov-19-2015 01:43 | Display Settings You can adjust the contrast of the display for bright or dark working environments. How to Adjust the Display Contrast To adjust the display contrast: As a user: Press and select the path: Preferences Contrast Type 1 or 2 to increase or decrease the contrast.
Page 195: How To Change The Display Contrast By Default
| Page 188 | Nov-19-2015 01:43 | How to Change the Display Contrast by Default To set the default contrast : As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Default user settings Default user prefer- ences Contrast...
Page 196: System Time-Outs And Settings
| Page 189 | | Nov-19-2015 01:43 | System Time-outs and Settings System settings include: • System motor time-outs • Sleep mode time-out System Time-outs The system time-outs are defined as follows: Start The period of time the system waits for an envelope after pressing Once this time-out is reached the system stops.
Page 197: How To Adjust The Time-Outs
| Page 190 | Nov-19-2015 01:43 | How to Adjust the Time-outs To adjust the time-outs: As a user: Press and select the path: Job settings Time-out settings The Time-out setting screen is displayed. Select each field and specify the length of each the time-out (Use [C] to clear digits). Press [OK] to exit.
Page 198: How To Change System Time-Outs
| Page 191 | Nov-19-2015 01:43 | How to Change System Time-Outs To change the system time-Outs: As Supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Default user settings System settings Time-out settings The Timeout setting screen is displayed.
Page 199: High Value, Low Funds Warnings And Pin Codes
| Page 192 | Nov-19-2015 01:43 | High Value, Low Funds Warn- ings and PIN Codes Warnings Your Mailing System can warn you that the postage amount that you have typed is higher than a preset value. This high-amount warning prevents you from accidentally printing high postage amounts.
Page 200: How To Set/Cancel A Funding Pin Code
| Page 193 | Nov-19-2015 01:43 | Funding PIN Code You can create a funding PIN code to control access to only those who are authorized to add postage (see Money Operations on page 93). How to Set/Cancel a Funding PIN Code To set a funding PIN code: As supervisor (see How to Log in as Supervisor...
Page 201: Weighing Settings
| Page 194 | Nov-19-2015 01:43 | Weighing Settings The weighing settings include: • Setting a default weighing type used for mailing • Activating / De-activating the WP Automatic Selection functionality • Zeroing the weighing platform • Checking on Zero Weight •...
Page 202: How To Activate The Automatic Weight Detection On The Wp
| Page 195 | Nov-19-2015 01:43 | Weighing Platform Automatic Selection This functionality shall be implemented for improving the user productivity and the ease of use of the mailing system. The user is able to change the weighing type to the WP standard weighing by putting a mail piece onto the WP.
Page 203: How To Zero The Weighing Platform
| Page 196 | Nov-19-2015 01:43 | Zeroing the Weighing Platform You can reset the Weighing Platform in the following ways: • Set to zero: resets the weight to zero • Tare: sets the weight to zero with an additional tray on the Weighing Platform •...
Page 204: How To Rezero The Weighing Platform
| Page 197 | Nov-19-2015 01:43 | How to Rezero the Weighing Platform To re-zero the Weighing Platform: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: System settings Weighing functions Reset WP Remove all items from the Weighing Platform.
Page 205: How To Activate / De-Activate Checking On Zero Weight
| Page 198 | Nov-19-2015 01:43 | How to activate / de-activate Checking On Zero Weight To activate/de-activate 'Checking on Zero Weight' function: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Default user settings Base settings Checking on zero weight...
Page 206: How To Change The Geo Code
| Page 199 | Nov-19-2015 01:43 | GEO Code The Weighing Platform calculates mail piece weights that have to be corrected according to the geographical location of the Mailing System, as weights can change with the altitude and latitude. The correcting geodesic code may be entered: •...
Page 207 | Page 200 | Nov-19-2015 01:43 | Geodesic map...
Page 208 | Page 201 | Nov-19-2015 01:43 | Geodesic codes...
Page 209: Postage Imprint Default Settings
| Page 202 | Nov-19-2015 01:43 | Postage Imprint Default Set- tings The settings of the postage imprint 'by default' include: • Stamp default settings: sets the default rate, ERA and ad die for mailing operations • Automatic Date Advance: enables early date change to continue printing postage with the new date after post office closing hours •...
Page 210: How To Change The Default Ppi
| Page 203 | Nov-19-2015 01:43 | Default Pre-Paid Imprint (PPI) The default PPI is automatically selected when the [PPI] type of stamp is activated. How to Change the Default PPI To change the default rate: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path:...
Page 211: How To Change The Default Era
| Page 204 | Nov-19-2015 01:43 | Changing the Default ERA How to Change the Default ERA To change the default ERA: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Default User Settings Default Imprint Parameters Select the default ERA and press [OK] to validate.
Page 212: How To Set The Automatic Date Advance Time
| Page 205 | Nov-19-2015 01:43 | Automatic Date Advance The Automatic Date Advance function automatically changes the date printed on mail pieces at a preset time to the next 'working day' date. Example: You can set the system to change dates at 17:00 hours and set Saturdays and Sundays to be non-working days.
Page 213: How To Set The Default Printing Offset
| Page 206 | Nov-19-2015 01:43 | Printing Offset The printing offset is the distance between the right edge of the envelope and the imprint. You can increase the distance by about 5 mm or 10 mm. How to Set the Default Printing Offset To change the default printing offset: As supervisor (see How to Log in as Supervisor...
Page 214: Imprint Memories
| Page 207 | | Nov-19-2015 01:43 | 8.10 Imprint Memories The Imprint Memories are presets for your stamp types. As a user, you can quickly recall a saved setting to simplify operation and save time (see Using Imprint Memories on page 86).
Page 215: How To Create An Imprint Memory
| Page 208 | Nov-19-2015 01:43 | Managing Imprint Memories How to Create an Imprint Memory To create an imprint memory: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Predefined imprint management The current list of imprint memories is displayed in the Imprint memories screen.
Page 216: How To Delete An Imprint Memory
| Page 209 | Nov-19-2015 01:43 | How to Delete an Imprint Memory To delete an imprint memory: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Predefined imprint management Select an imprint memory from the list of saved imprint memories. Press [OK] to validate.
Page 217: Default Sealing Mode
| Page 210 | Nov-19-2015 01:43 | 8.11 Default Sealing Mode As supervisor, you can set the default sealing Mode (ON or OFF). This setting is used only if the Mixed-Size Feeder is connected. How to Set the Default Sealing Mode To modify the Default Sealing Mode: As supervisor (see How to Log in as Supervisor...
Page 218: Connection Settings
| Page 211 | | Nov-19-2015 01:43 | 8.12 Connection Settings Connection to the Postal Services or Online Services To add funds or access Online Services, the Mailing System can use the following networks: • An Internet access through a high speed LAN (Local Area Network). First use the procedure below to select the connection, then configure the connection.
Page 219: How To Set Lan (High-Speed Internet) Parameters
| Page 212 | Nov-19-2015 01:43 | LAN Settings LAN settings can only be performed if the machine is connected to the LAN at power-up. How to Set LAN (High-speed Internet) Parameters To set the parameters of the LAN: As supervisor (see How to Log in as Supervisor on page 182): Press...
Page 220: Time And Date Management
| Page 213 | | Nov-19-2015 01:43 | 8.13 Time and Date Management Daylight Savings Time Transitions Your Mailing System normally auto-adjusts to Daylight Savings Time. However, if a manual adjustment is necessary, you can use either of the following procedures to correct the Mailing System time: •...
Page 222: Options And Updates
| Page 215 | Options and Updates | Nov-19-2015 01:43 | Options and Updates This section describes how you can upgrade your system by adding optional functions and elements of stamp such as latest postal rates, additional ERAs or slogans. Options and Updates Process .........217 How to Access the Options and Updates Menu ..........217 Using the Mailbox ..............218...
Page 224: Options And Updates Process
| Page 217 | | Nov-19-2015 01:43 | Options and Updates Process You can update your Mailing System by: • Adding new options, such as Differential Weighing, Advanced Reporting or increasing the maximum number of accounts • Update postal Rates and Prepaid Postal Imprints (PPI) •...
Page 225: Using The Mailbox
| Page 218 | Nov-19-2015 01:43 | Using the Mailbox The mailbox allows you to receive messages from the Mailing System or from customer service via the server. On the home screen, an icon indicates that the mailbox contains unread messages. Unread messages icon on home screen: The Mailbox list screen indicates unread messages and allows you to delete read messages.
Page 226: How To Read Messages (As Supervisor)
| Page 219 | Nov-19-2015 01:43 | How to Read Messages (as Supervisor) As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Mailbox The Mailbox screen is displayed. Select the message to read and press [OK]. Select Delete message to erase the message after you have read it.
Page 227: How To Delete Messages (As Supervisor)
| Page 220 | Nov-19-2015 01:43 | How to Delete Messages (as Supervisor) As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Mailbox The Mailbox screen is displayed. Select the message to be deleted and press [OK]. Select Delete message to erase the message.
Page 228: Managing Options
| Page 221 | | Nov-19-2015 01:43 | Managing Options Consulting the Option List The option list includes the options actually loaded into your Mailing System and indicates the options that are activated. You can also display details for each option. For more information about the options you can add to your Mailing System, please contact customer service.
Page 229: How To Load New Options
| Page 222 | Nov-19-2015 01:43 | Activating New Options You can activate new options by connecting the Mailing System to Online Services server. New available options are automatically downloaded into your Mailing System and activated. Contact customer service to have new options ready for downloading on the Online Services server.
Page 230: Managing Ad Die
| Page 223 | | Nov-19-2015 01:43 | Managing Ad Die The Ad dies are graphical slogans you can add on the left hand side of the stamp printed on mail pieces. Slogans include BM (Business Mail) licence plates. • To select a BM, select the corresponding slogan. As supervisor, you can: •...
Page 231: How To Display The List Of Ad Dies
| Page 224 | Nov-19-2015 01:43 | How to Display the List of Ad Dies To display the list of ad dies: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Option and Updates Update ad dies The list of ad dies is displayed in the Ad die management screen.
Page 232: How To Download New Ad Dies
| Page 225 | Nov-19-2015 01:43 | Downloading New Ad Dies The procedure below allows you to download new ad dies. How to Download New Ad Dies To download new ad dies: Display the list of ad dies (see How to Display the List of Ad Dies on page 224).
Page 233: Managing Eras
| Page 226 | Nov-19-2015 01:43 | Managing ERAs The ERAs are pictures you can include on the left hand side of the stamp printed on mail pieces. ERA management is identical to Ad die management (Managing Ad Die on page 223). As supervisor, you can: •...
Page 234: How To Modify (Or Delete) An Era
| Page 227 | Nov-19-2015 01:43 | Modifying ERAs The procedure below allows you to change the name of an ERA or to remove an ERA from the franking machine. How to Modify (or Delete) an ERA To modify (or delete) an ERA: Display the list of ERAs (see How to Display the List of ERAs on page 226).
Page 235: Managing Postal Rates
| Page 228 | Nov-19-2015 01:43 | Managing Postal Rates Your Mailing System uses rate tables to calculate postage amounts. As supervisor, you can: • Display the list of rate tables and see which table the system is currently using •...
Page 236: How To Download New Postal Rates
| Page 229 | Nov-19-2015 01:43 | Downloading New Postal Rates The procedure below allows you to download new rate tables. How to Download New Postal Rates To download new rates: Display the list of rate tables (see How to Check your Rate Updates on page 228 above).
Page 237: Managing Prepaid Imprints (Ppi)
| Page 230 | Nov-19-2015 01:43 | Managing Prepaid Imprints (PPI) As supervisor, you can: • Display the list of PPIs in the machine • Add new PPIs using an USB memory key • Delete PPIs • Set the default PPI (see How to Change the Default PPI on page 203) The List of PPIs...
Page 238: How To Add Or Delete Ppis
| Page 231 | Nov-19-2015 01:43 | Adding or Deleting PPIs You can add PPIs to the machine using an USB memory key as follows. How to Add or Delete PPIs To add a PPI: Display the list of PPIs (see How to Display the List of PPIs on page 230).
Page 240: Maintaining Your Mailing System
| Page 233 | Maintaining your Mailing System | Nov-19-2015 01:43 | Maintaining your Mail- ing System This section contains important information about the maintenance of your Mailing System in order to keep it in good condition. 10.1 Maintaining the Ink Cartridge .........235 How to Display Ink Level and Cartridge Data (as a User) ......236 How to Display Ink Level and Cartridge Data (as Supervisor) .....237 How to Align the Print Heads ...............238...
Page 242: Maintaining The Ink Cartridge
| Page 235 | | Nov-19-2015 01:43 | 10.1 Maintaining the Ink Cartridge About the Ink Cartridge The ink cartridge for printing is located in the Mailing System and contains ink that has been tested and approved by the postal service. The ink cartridge uses ink jet technology.
Page 243: How To Display Ink Level And Cartridge Data (As A User)
| Page 236 | Nov-19-2015 01:43 | Displaying Ink Level and Cartridge Data You can display the ink level and other cartridge data, such as: • Ink consumed in percent • Ink color • Cartridge status (present or not present) •...
Page 244: How To Display Ink Level And Cartridge Data (As Supervisor)
| Page 237 | Nov-19-2015 01:43 | How to Display Ink Level and Cartridge Data (as Supervisor) To display the Ink Level and the Cartridge Data: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Maintenance Cartridge Ink information...
Page 245: How To Align The Print Heads
| Page 238 | Nov-19-2015 01:43 | Setting the Headset Alignment Aligning the print heads is required if there is an between the top and the bottom of the imprints. Your Mailing System requires the heads to be aligned after each cartridge change.
Page 246: How To Clean The Print Heads Automatically (As A User)
| Page 239 | Nov-19-2015 01:43 | Check the printed pattern and press the letter that corresponds to the straightest and complete vertical line. Press [OK] to validate. Repeat the previous step until lines F are aligned. Cleaning the Print Heads If the printing on envelopes looks unclear or dirty in some way, clean the headset to restore the print quality.
Page 247: How To Clean The Print Heads Automatically (As Supervisor)
| Page 240 | Nov-19-2015 01:43 | How to Clean the Print Heads Automatically (as Supervisor) To clean the print heads automatically: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Maintenance Ink Cartridge Cleaning process...
Page 248: How To Change The Ink Cartridge
| Page 241 | Nov-19-2015 01:43 | Changing the Ink Cartridge The Power cord must be plugged in to move the cartridge into the 'replacement' position. How to Change the Ink Cartridge Open the cover: the ink cartridge moves to the replacement position. Keep fingers away from the ink cartridge while it is moving to the replacement position.
Page 249 | Page 242 | Nov-19-2015 01:43 | Lift out the old ink cartridge. Remove the protective strips from the new ink cartridge. Insert the new ink cartridge, and then push it forward until you hear the click. Close the cover. The alignment process of the printing heads starts automatically.
Page 250: Filling And Adjusting The Feeder Sealer
| Page 243 | | Nov-19-2015 01:43 | 10.2 Filling and Adjusting the Feed- er Sealer Filling the Sealer Bottle The Automatic Feeder uses water for sealing envelopes. If the system is out of water, the mailing process continues but the envelopes will not sealed properly.
Page 251: How To Adjust The Sealing Water Flow
| Page 244 | Nov-19-2015 01:43 | Adjusting the Sealing Water Flow Before you adjust the sealing water flow, make sure that the brushes and sponge are clean (see How to Clean the Brushes and Sponge Sealer on page 245). How to Adjust the Sealing Water Flow To adjust the sealing water flow: Set the water flow using the back lever.
Page 252: Cleaning The Mail Path
| Page 245 | | Nov-19-2015 01:43 | 10.3 Cleaning the Mail Path Cleaning the mail path includes: • Cleaning sealer brushes and sponge. • Cleaning feeder belts and rollers. • Cleaning the Mailing System sensors on the mail path. Cleaning Brushes and Sponge of the Sealer MAKE SURE YOUR SYSTEM IS DISCONNECTED FROM POWER SOURCE BEFORE CLEANING!
Page 253 | Page 246 | Nov-19-2015 01:43 | Raise the brush and lift the complete brush holder assembly. Lift the metal retainer to remove the sponge. Remember its direction. Clean the sponge and the brush. Re-install the sponge and retainer. Put the brush back and push the release lever back down until it snaps into place. Push down on the upper drive assembly until it locks back into position.
Page 254: How To Clean The Feeder Belts And Rollers
| Page 247 | Nov-19-2015 01:43 | Cleaning the Feeder Belts and Rollers Follow the steps below to clean the belts and rollers of the feeder and of the Dynamic Scale (if installed). How to Clean the Feeder Belts and Rollers To clean the feeder belts and rollers: Open equipment covers;...
Page 255: How To Clean The Mail Path Sensors
| Page 248 | Nov-19-2015 01:43 | How to Clean the Mail Path Sensors To clean the mail path sensors: Use a damp cloth or 70° alcohol on a cotton applicator. Allow the parts to dry and close all covers and assemblies.
Page 256: Touchscreen Calibration
| Page 249 | | Nov-19-2015 01:43 | 10.4 Touchscreen Calibration Depending on the pointing device you use on the touchscreen (finger, stylus or other pointing accessory), you may want to calibrate the sensitivity of the touchscreen to improve the screen responsiveness.
Page 257: Maintenance Processes
| Page 250 | Nov-19-2015 01:43 | 10.5 Maintenance Processes Performing the Update Registration Procedure to Change your Address This procedure is to be used if you have changed address. First contact your Customer Service to update your details, then you will be instructed to perform the update registration procedure by the USB key you will be sent.
Page 258: 11 Troubleshooting
| Page 251 | Troubleshooting | Nov-19-2015 01:43 | 11 Troubleshooting This section helps you solve problems you may encounter while using your Mailing System. 11.1 Paper Jamming ..............253 How to Clear Mail Jammed in the Base ............253 How to Clear Mail Jammed in the Mixed-Size Feeder .........254 How to Remove Mail Jammed in the Dynamic Scale ........256 11.2 Label Jamming ..............257...
Page 260: Paper Jamming
| Page 253 | | Nov-19-2015 01:43 | 11.1 Paper Jamming Base Jamming Envelopes are stopped in the transport mechanism of the Base. Possible causes Actions • Mail piece is too thick. Clear the Base as indicated below. • Mail size is incorrect. Correct the cause indicated in the left •...
Page 261: How To Clear Mail Jammed In The Mixed-Size Feeder
| Page 254 | Nov-19-2015 01:43 | Mixed-Size Feeder Jamming Some envelopes are blocked in the Mixed-Size Feeder. Possible causes Actions • Mail piece is too thick. Unblock the Mixed Size Feeder as indic- • Mail size is incorrect. ated below. •...
Page 262 | Page 255 | Nov-19-2015 01:43 | If necessary, lift up the brush release lever. Remove jammed envelopes. Position the brush and push the brush release lever until it snaps into place. Push down on the upper drive assembly until it locks back into position. Close the cover.
Page 263: How To Remove Mail Jammed In The Dynamic Scale
| Page 256 | Nov-19-2015 01:43 | Dynamic Scale Jamming Occasionally envelopes can become jammed in the Dynamic Scale. Possible causes Actions • Mail size is incorrect. Unblock the Dynamic Scale by following • Envelopes are not properly stacked the steps outlined below. on the Feed Platform.
Page 264: Label Jamming
| Page 257 | | Nov-19-2015 01:43 | 11.2 Label Jamming A Label is Jammed in the Base Possible causes Actions A label is blocked in the Automatic Label- Clear the label as indicated below. Dispenser or in the transport mechanism of the system base.
Page 265: Weighing Problems
| Page 258 | Nov-19-2015 01:43 | 11.3 Weighing Problems The Weighing Device does not Weigh Properly If the Base does not display a correct weight, complete the following actions to correct the problem. Display – – g indicates a weighing error. When this weighing error occurs on the home screen, the Standard Weighing mode is automatically selected if the Automatic Weight Detection is activated, see...
Page 266: Diagnostics And System Data
| Page 259 | | Nov-19-2015 01:43 | 11.4 Diagnostics and System Data Diagnostics allow you to find the root cause of a an issue or a breakdown that may occur during the life of your Mailing System. The system performs tests automatically to diagnose the problem and generate corresponding reports.
Page 267: How To Access Diagnostic Data
| Page 260 | Nov-19-2015 01:43 | How to Access Diagnostic Data To gain access to a diagnostic data: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Maintenance Diagnostics The system requires you press [OK] to start the diagnostic tests, then displays the list of the tests.
Page 268: How To Display Hardware Data
| Page 261 | Nov-19-2015 01:43 | How to Display Hardware Data To display hardware data: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Maintenance System info Hardware information The system hardware data appears on the screen. How to Display the Event Lists To display the event lists: As supervisor (see...
Page 269: How To Display The Machine Counters
| Page 262 | Nov-19-2015 01:43 | How to Display the Machine Counters To display the data of the machine counters: As supervisor (see How to Log in as Supervisor on page 182): Press and select the path: Maintenance System info Counters The system displays the data of the machine counters.
Page 270: 12 Specifications
| Page 263 | Specifications | Nov-19-2015 01:43 | 12 Specifications This sections contains the main specifications of your Mailing System. 12.1 Mail Specifications ............265 12.2 Recommended Operating Conditions ......268 12.3 General Mailing Systems Specifications .......269 12.4 Operating Specifications ..........270...
Page 272: Mail Specifications
| Page 265 | | Nov-19-2015 01:43 | 12.1 Mail Specifications Envelope Dimensions Your Mailing System can handle the envelope & flap sizes as illustrated below (note: the illustration is not on scale). • Dimensions in mm:...
Page 273 | Page 266 | Nov-19-2015 01:43 | Minimum Envelope Thickness Minimum envelope thickness is 0,2 mm. Label dimensions (pre-cut and self-adhesive) • Max. width: 40 mm • Min. length: 150 mm We advised you to store labels in a room with less than 50% relative humidity.
Page 274 | Page 267 | Nov-19-2015 01:43 | Max without sealing • One piece at a time • 16 mm • In a stack • 12 mm Max with sealing • 10 mm Additional information See also • How to Use the Feeder on page 37.
Page 275: Recommended Operating Conditions
| Page 268 | Nov-19-2015 01:43 | 12.2 Recommended Operating Con- ditions Weighing accuracy To obtain the best weighing results, use a solid and steady table: • Away from any doors • Away from any fan Dynamic Scale Environment The Dynamic Scale uses optical sensors: do not install it in an area exposed to excessive light or heat sources.
Page 276: General Mailing Systems Specifications
| Page 269 | | Nov-19-2015 01:43 | 12.3 General Mailing Systems Spe- cifications Dimensions (mm) (Width x Length x Height) • Base: 253 x 442 x 321 • Catch tray: 315 x 348 x 127 • Mixed Size Feeder: 260 x 350 x 615 •...
Page 277: Operating Specifications
| Page 270 | Nov-19-2015 01:43 | 12.4 Operating Specifications Dynamic Scale Range • Resolution in dynamic weighing mode: 1g. Dynamic Scale Speed • In weighing mode: 100 envelopes/minute • In no-weighing mode: 175 envelopes/minute. Accounts The number of accounts you can create is set to 10 by default and can be raised optionally to 200.
Page 278 | Index | Page 271 | Index 141, 143, 150, 171, 172, 174, 179, 182, 184, 186, 187, 189, 192, 193, 195, 196, access control 106, 107 202, 204, 205, 206, 207, 210, 213, 215, Access Control 105, 107 217, 221, 222, 223, 226, 231, 236, 240, account 17, 32, 34, 44, 67, 86, 105, 256, 265 106, 107, 109, 110, 111, 112, 114, 118,...
Page 279 | Index | Page 272 | Nov-19-2015 01:43 | Feeder 22, 31, 73, 74, 87, 243, 253, 254, 256, 259, 267, 269 Folder 118, 119 mail format 3 mail path 8, 245, 247 Mail Path 254 generate 95, 146, 148, 149, 151, 152, mailbox 218 155, 159, 160, 161, 162, 164, 165, 166, Mailbox 17, 218...
Page 280 | Index | Page 273 | Nov-19-2015 01:43 | postage rates 73 Subgroups 119 Postal Security Device 4, 15 supervisor 29, 32, 81, 86, 87, 97, 106, power 6, 8, 24, 172 117, 131, 137, 139, 143, 150, 151, 153, Power 20, 22, 23, 189, 241, 269 154, 155, 157, 158, 160, 181, 182, 183, POWER 245...
Page 281 | Index | Page 274 | Nov-19-2015 01:43 |...
Page 282 A0013344/B- 16/11/2015...

Neopost IN-700 User Manual

Table of Contents

2 Meet Your Mailing Sys- Tem

3 Processing Mail

Choosing a Type of Stamp

Preparing and Starting Your Work Session

Printing [Standard] Mail

Printing [PPI] Mail

Printing Incoming Mail with [Received] Mode

Running [No Printing] Mail

Settings Details

Advanced Operations

4 Money Operations

Overview

Managing Funds

Unlocking the PSD (Postal Inspection)

5 Managing Accounts and Assigning Rights

Accounting and Assigning Rights Overview

Selecting an 'Account Mode

Guidelines to Setup an Account

Selecting an 'Account Mode

Managing Accounts

Managing Operators

Advanced Reporting Functions

6 Reports

Reports Overview

Generating a Report

Counter Data

Postage Data

Funds Data

Account Data

System Data

Advanced Reporting Reports

7 Online Services

Online Services Overview

Connecting to Online Services

Uploading Statistics

System Online Services

8 Configuring Your Mail- Ing System

8 Configuring Your Mailing System

Settings Overview

Logging in / out as the Supervisor

Changing the Display Language

Enabling/Disabling Sounds

Display Settings

System Time-Outs and Settings

High Value, Low Funds Warnings and PIN Codes

Weighing Settings

Postage Imprint Default Settings

Imprint Memories

Default Sealing Mode

Connection Settings

Time and Date Management

9 Options and Updates

Options and Updates Process

Using the Mailbox

Managing Options

Managing Ad die

Managing Eras

Managing Postal Rates

Managing Prepaid Imprints (PPI)

10 Maintaining Your Mail- Ing System

10 Maintaining Your Mailing System

Maintaining the Ink Cartridge

Filling and Adjusting the Feeder Sealer

Cleaning the Mail Path

Touchscreen Calibration

Maintenance Processes

11 Troubleshooting

Paper Jamming

Label Jamming

Weighing Problems

Diagnostics and System Data

12 Specifications

Quick Links

Chapters

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Questions and answers

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