User's Manual
21
Local Support and Troubleshooting
This chapter provides information regarding Local Support and Troubleshooting (LST). The
table below lists different types of error messages that appear in the Web interface.
Error
Authentication Error
No Internet Connection
No Internet Connection
No Internet Connection
Bad Internet Connection
Note:
The following error message appears when there is no internet connection:
Version 4.4.0
Table 21-1: LST Messages in Web Interface
Please check Internet connection User and Password
Please make sure the device is properly connected to an
xDSL line
Please make sure the external modem is powered up and the
Ethernet cable is connected
Please make sure the external modem is properly connected
to the wall xDSL or cables jack.
Please make sure the xDSL cable between the device and
the xDSL wall jack is properly connected
For customization of HTML pages and voice notifications (for LST), contact
AudioCodes.
Figure 21-1: No Internet Connection Error
21. Local Support and Troubleshooting
Message
383
MP26x/MP27x