Transfer A Call - Polycom VVX 500 Quick Reference Manual

From your Masergy phone
Press MSG (Top Right)
•
Enter your passcode and press #.
•
From any phone
Dial your extension or DID# and wait for the voice mail to pick up.
•
Enter your passcode and press #.
•
or
Dial the voice mail portal telephone number.
•
Enter your extension.
•
Enter your passcode plus #.
•
From someone else's Masergy phone
Dial the voice portal telephone number, press *.
•
Dial your extension, then your passcode and then #.
•
Note: To clear the message waiting indicator
Press *99.
•
Press Dial.
•

Transfer a Call

With the new Polycom firmware 5.5 for the
VVX Series telephones, call transferring can now be set up with either Blind or Consultative transfer capabilities.
The default setting is a Consultative transfer type.
Each user can change their default Transfer setting:
From Home screen select Settings
1.
Select 1 Basic
2.
Select 1 Preferences
3.
Scroll down to Default Transfer Type and select it. (varies on each VVX Series set)
4.
You will see two choices
5.
a. 1 Consultative (Initially set as default)
b. 2 Blind
Note: Please choose what you would like your default setting to be.
Polycom VVX 500
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