Call Pickup; Directed Call Pickup; Call Return; Call Transfer - Blind - Polycom IP 500 User Manual

Call Pickup

This feature enables a user to pickup a call that is coming in on another user's line. The other user's line must be in
the same 'pickup group' with the user activating the feature. Pickup groups are pre-configured by the System
Administrator.
Using the Feature
1.
GO OFF HOOK
2. Press *06.

Directed Call Pickup

This feature enables a user to pickup a call that is coming in on another user's line without being specifically
assigned to a common group. The other user's line must also have the Directed Call Pickup feature assigned to it.
Using the Feature
1. GO OFF HOOK
2. Press *12

Call Return

Allows a user to call back the last number that called their line, regardless of whether or not the phone was
answered.
Using the Feature
1. GO OFF HOOK
2. Press *69.
Call Transfer – Blind
Allow incoming calls to be transferred to another line without consultation with the receiving party.
Using the Feature
1. During the call, Press the
2. Press the
3. Enter the transfer
4. Press the
5.
HANG
Extended Functionality
A user may use the
Call Transfer – Consult
Allow incoming calls to be transferred to another line with consultation with the receiving party.
Using the Feature
1. During the call, press the
2. Enter the transfer
VoicePipe Communications
Get user manuals: See SafeManuals.com
plus the extension that you wish to pickup.
TRNSFER
BLIND soft key.
NUMBER with the KEYPAD.
soft key.
SEND
UP.
TRANSFER Feature Key instead of the soft key.
TRNSFER
NUMBER with the KEYPAD.
IP 500/501 User Guide
soft key. This will place the caller on hold and provide dial tone.
soft key. This will place the caller on hold and provide dial tone.
Polycom IP 500/501 User Guide
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