Unable To Send The Scanned Document Over The Network (Ftp/Smb) - Fuji Xerox DocuCentre 9000 User Manual

15 Problem Solving

Unable to Send the Scanned Document over the Network (FTP/SMB)

Describes solutions when scanned documents cannot be sent over the network.
15
494
A Transmission Report -
Undelivered is output.
No
Unable to forward over the
network
Cause Unable to transmit due to an error.
Action Check the [Transmission Results] in the Transmission
Report - Undelivered. If the error code is listed, refer to
"Error Code" (P.498).
Cause Is the server entered correctly?
Action Check the inputted server.
Cause Is the save location entered correctly?
Action Check the save location.
Cause When using SMB, is the Shared Name entered correctly?
Action Check the Shared Name.
Cause When using SMB (UNC Format), is the save location
entered correctly?
Action Check the save location.
Cause Is the login name entered correctly?
Action Check the login name.
Cause Is the password entered correctly?
Action Check the password.
Cause The time setting on the machine does not agree with that of
Windows, when SMB transmission to Windows Server
2003.
Action Synchronize the time settings of the machine and Windows.
Cause On Windows Server 2003 or Windows XP, users who do
not set a password cannot use SMB transmission.
Action Follow the steps below to change the settings of network
access.
1. Start Windows, and select [Control Panel] >
[Administrative Tools] > [Local Security Policy].
2. Select [Security Settings] > [Local Policies] > [Security
Options].
3. Change [Account: Restrict empty password from local
account to console login only] to [Disabled].
Cause On Windows 2000, Windows Server 2003 or Windows XP,
SMB transmission using the SMB direct host feature is not
available.
Action The SMB direct host feature (SMB transmission that does
not require NetBIOS) is not supported. Change [NetBIOS
over TCP/IP] to [Enabled].