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Chapter 12
If you have been successfully operating the application software
and library in the past, but are now experiencing problems
reading and writing data, check the following:
If you report a problem to Exabyte Technical Support, you may
be asked to create a diagnostic listing. To create a diagnostic listing,
you can use the library's serial port and a console interface
program, or you can use the Ethernet port and an FTP utility.
For more information on how to create a diagnostic listing, see
Chapter
To report a problem to Exabyte Technical Support,
back cover
218
Write-protect switch. If you are writing data, make sure the
cartridge is write enabled (make sure the orange rectangle is
not visible).
Cartridge brand. Make sure you are using a supported data
cartridge for your tape drive model. See
information.
Cartridge age. If the cartridge has been in use for a long time
or if it has been used frequently, try using a new cartridge.
Cleaning. Clean the tape drive as described on
sure you are using the recommended cleaning cartridge for
your tape drive.
11.
for contact information.
page 97
for more
page
112. Make
see the inside
Exabyte 230D
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