Konica Minolta bizhub C200 Setup Instructions
Bizhub vcare/cs remote care email setup
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Also See for bizhub C200:
- Service manual (863 pages) ,
- User manual (268 pages) ,
- Operation manual (200 pages)
Related Manuals for Konica Minolta bizhub C200
Summary of Contents for Konica Minolta bizhub C200
- Page 1 C200 bizhub vCare/CS Remote Care Email Setup Instructions Ver. 1.5 Date: 1/9/14...
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Page 2: Table Of Contents
Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s worldwide CS Remote Care System (CSRC). Overview: The settings entered into the CS Remote Care section of the bizhub C200 are intended to do the following: 1. Set the MFP with the current date, time and time zone. When the MFP communicates with the vCare/CSRC host, the MFP will report the date and time for its specific location. -
Page 3: Administrative Requirements Prior To Mfp Email Setup
4. POP3 Port: Typically 110, unless otherwise indicated. 5. POP3 Email Address for the bizhub C200: This is the unique Email address for the MFP. 6. POP3 User Name: This is always the text to the left of the “@” of the Email address. -
Page 4: Initial Check Of Email Connectivity
C. Initial Check of Email Connectivity This procedure is to confirm that the customer’s network will permit POP3 and SMTP communication on their respective ports using the TELNET command. This test should be performed at customer’s workstation convenient to the MFP. If the responses to the TELNET commands are unsuccessful, this means the customer’s network will not allow access to the Email server providing service to the MFP. - Page 5 4. Press [Time Zone] and set the correct Time Zone for the MFP, using the UP/DOWN arrows. Then press OK. Eastern Time Zone: -05:00 b. Central Time Zone: -06:00 c. Mountain Time Zone: -07:00 d. Pacific Time Zone: -08:00 5. Press [Daylight Saving Time] 6.
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Page 6: Accessing The Cs Remote Care Screen
13. Press OK after verifying the proper Daylight Saving Time are entered on the bizhub C200 (Refer to following screenshot). 14. Press OK four times to exit to the basic copier screen. E. Accessing the CS Remote Care Screen 1. Select Utility\Counter -> press the [Check Details] button then enter Stop -> 00 -> Stop ->... -
Page 7: Ram Clear Setting
F. RAM Clear Setting 1. Select [Detail Settings] 2. Select [RAM Clear]. 3. Select Yes, then END. 4. Turn off SW 2 (Operation Panel) and SW1 (Main Switch) for 10 seconds 5. Turn on the MFP’s power; wait until the MPP comes to a Full ready. 6. -
Page 8: Setting The Cs Remote Care Center Id And Device Id
H. Setting CS Remote Care Center ID and Device ID 1. From the CSRC [Detail Setting] screen, select the [Basic Settings] key. 2. Select [Center ID] and input the Center ID (five digits). Consult the vCare Administrator for the [Center ID]. Note: Numbers must be entered through the MFP panel keyboard. Important: This 5-character Center ID setting must match the correct Center ID. -
Page 9: Setting The Cs Remote Care Email Settings
I. Setting the CS Remote Care Email Settings Note: It is not necessary to enter an ID Code to access the [Server Settings] screen. 1. In the [CS Remote Care] settings, select [Server Settings] 2. The [Server Settings] screen will then appear. 3. - Page 10 9. Select [RX Settings] and enter the complete [E-mail Address] for the device. Important Note: The [Email Address] entered for the device in the CS Remote Care settings, cannotbethesame Email address used for the device for scan to Email 10. For [Auto Receive] Check, set the value to 1 minute initially. This should be changed to 60 minutes upon confirmation of a successful initialization by the vCare/CSRC Server OR if the initialization will be performed at a later time (unattended).
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Page 11: Email Communication Test
15. Select [Authentication Settings], only if Authentication is required by the mail server. a. <SMTP Authentication.> - most Email servers support this authentication method. This setting should only be enabled, if the Email server requires it. SMTP Auth. [User ID] – Some Email servers may require a full Email address (Example: Serial # user@domainname.com). -
Page 12: Confirmation Of Successful Setup Email
K. Confirmation of Successful of Setup Email Once all of the CSRC [Detail Settings] and [Server Settings] have been entered, the technician should contact the vCare/CSRC administrator to let him or her know that the MFP is ready to receive the “Setup Email” (Initial Communication) message. The vCare/CSRC application will let the administrator know that the “Initial Communication”... -
Page 13: Appendix - Print Communication Log
Appendix – Print Communication Log 1. If the device does not receive a successful ‘’setup Email’’, or the TX/RX Test fails, go into TECH REP MODE > [CS Remote Care] > [Server Setting], and perform a [TX/RX ] Communication test. 2.
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Questions and answers
After completing a gradiation adjustment using a test pattern , i'm now getting horizontal black lines on a c200 printer . Need some advice on how to resolve this problem
To resolve horizontal black lines on a Konica Minolta C200 printer after completing a gradation adjustment, perform a RAM Clear. Follow these steps:
1. Enter TECH REP MODE:
- Select Utility\Counter
- Press [Check Details]
- Enter Stop → 00 → Stop → 01
- Press [End]
2. Select [Detail Settings].
3. Select [RAM Clear].
4. Choose "Yes," then press "END."
5. Turn off SW2 (Operation Panel) and SW1 (Main Power).
This procedure may help clear issues like horizontal black lines after adjustments.
This answer is automatically generated