Problem Diagnosis; 3Com-User-Access-Level - 3Com 5500-SI Configuration Manual

436 C 21: 802.1
HAPTER

Problem Diagnosis

3Com-User-Access-Level

C
X ONFIGURATION
Fault Three: After being authenticated and authorized, the user cannot send
charging bill to the RADIUS server.
Troubleshooting:
The accounting port number may be set improperly. Please set a proper number.
■
The accounting service and authentication/authorization service are provided on
■
different servers, but NAS requires the services to be provided on one server (by
specifying the same IP address). So make sure the settings of the servers are
consistent with the actual conditions.
The Switch 5500 provides debugging of RADIUS. Terminal debugging can be enabled
with the command:
<5500-xx>terminal debugging
Once enabled, different debug traces can be enabled to the terminal. For example, to
turn on RADIUS debugging, enter the command:
■ <5500-xx> debugging radius packet
This determines the Access level a user will have with Switch login. This can be
administrator, manager , monitor or visitor.
You may need to add the return list attributes to a dictionary file using the following
information:
VENDOR 3Com
ATTRIBUTE 3Com-User-Access-Level
VALUE 3Com-User-Access-Level
VALUE 3Com-User-Access-Level
VALUE 3Com-User-Access-Level
VALUE 3Com-User-Access-Level
43
1 Integer
Visit 0
Monitor 1
Manager 2
Administrator 3
3Com