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Chapter 16: Maintenance
Click the Maintenance tab and then click Configuration Backup/Restore. The BSC
1.
configuration backup and restore page appears as shown in Figure 16-3.
2.
Mark the Restore radio button.
Enter the pathname of the .BLUE database file in the Configuration to restore field.
3.
Click Restore to upload the database to the BSC to which you are connected.
4.
After the database has been restored from the backup file, a dialog appears
prompting you to restart the BSC.
5.
Click the click here link to perform the BSC restart.
The restored configuration will not take effect until you restart the BSC.
Show Tech
If you encounter trouble configuring your BlueSecure Controller, you may contact
Bluesocket customer support for assistance (See Appendix B for Customer Support contact
information). Your Bluesocket customer support representative may ask you to send him a
debug file that contains your BSC's configuration along with troubleshooting information.
To create a BSC debug file:
Click the Maintenance tab and then click Configuration Backup/Restore.
1.
The BSC configuration backup and restore page appears.
Mark the Show_Tech radio button, and then click Save.
2.
A dialog appears prompting you to open or save the file.
Select Save, and then specify a directory location on your computer to which to store
3.
the file.
The BSC database file is downloaded and saved with a .DEBUG file extension.
Caution:
file. The debug file is around 1MB in size and can easily be mailed to
Bluesocket Customer Support.
Resetting the BSC to its Default Settings
You can reset the BSC to its default configuration via the administrator console. Note that,
resetting the BSC to its default values also resets the default admin account to a password
of blue and deletes all other BSC administrator accounts.
16-4
Figure 16-3: BSC Configuration Backup and Restore Page (Restore)
Never directly edit the BSC debug file, as doing so will corrupt the
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