Inter-Tel Contact Center Suite User Manual page 77

•
Graph By Device tile: Displays a single statistic for every device of a particular type
(e.g., agents, extensions, etc.), allowing you to visually compare a particular statistic,
such as total talk time, against a group of agents.
•
StationViewer tile: Displays buttons that indicate the current status of an extension or
agent, allowing you to easily identify who is busy, idle, etc.
Contact Center Suite User Guide
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