Inter-Tel Contact Center Suite User Manual page 54

Table of Contents

Advertisement

When using the RealViewer Wizard, you can navigate by using the following buttons:
Next: Advances you to the next screen.
Back: Returns you to the previous screen.
Cancel: Stops the Wizard and returns you to the main screen.
NOTE
Help: Displays the online Help information for that screen.
The following screens are displayed during setup:
Welcome Page: This page begins a sequence of Startup Wizard pages that is used
to collect some configuration defaults for the software. Click Next to continue.
Search for Contact Center Server: Choose one server option from the following
choices and then click Next:
o Keep existing settings: This option is visible and is the default choice if RealViewer
finds existing settings in the registry for a server to which to connect. Select this
option if you want the existing settings to be left unchanged.
o Search network for a CTI Server: Select this option to search the network for
available CTI servers.
o Connect to this CTI Server: Select this option to use the server that you specify in
the text box below this option.
RealViewer Style: This page, shown below, allows you to choose the style of
RealViewer screen that you would like to create.
46
If the Wizard was started due to missing settings, clicking Cancel will
close RealViewer completely.
Contact Center Suite User Guide

Advertisement

Table of Contents
loading

Related Products for Inter-Tel Contact Center Suite

Table of Contents