Using Reporter Real-Time Tiles - Inter-Tel Contact Center Suite User Manual

Using Reporter Real-Time Tiles

The basic building block of Reporter Real-Time is the tile. Tiles can contain three basic
types of information: statistics, lists, or graphs. Reporter Real-Time provides the following
types of tiles, each of which can display information in different ways:
•
Deskboard tile: Used to display a single call summary statistic.
•
Multi Stat tile: Similar to Deskboard tile, but displays several call summary statistics
in a list format.
Contact Center Suite User Guide
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