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Exploring Look and Feel Components
Each "look and feel" consists of one or more windows. Each look has a main window, and
any number of other windows, the availability of which depends on the look being used.
The main window is often the most different among each "look," as this window is often
central to the functionality of the "look." The other windows have a more common interface.
The basic elements of the main window are described below. Refer to the online help for
specific look information.
The following types of windows are available:
•
Main window (see below)
•
Active Call List (see
•
Dial List (see
•
Call History (see
•
User Button area (see
•
Feature sets (see
•
Quick Connect (see
Main Window
The main window is the central window for each "look and feel" and provides access to
other components of the look. The functionality of each individual look will vary in the main
window. This section describes some common elements of the windows.
The main window cannot be resized, but can be moved using the window titlebar like any
normal Windows application. The titlebar is at the top of each window.
For specific information about the main window of a particular look, refer to the
NOTE
online help.
Docking Windows
Many "looks" allow you to dock (join together) windows to the main window, or to other
windows in the "look."
To dock windows together: Drag the window using its titlebar to the side of the window
that it is to dock with. When the window gets close to the other window, the two will snap
together. You can dock windows to any corner of a window, as long as both windows
support docking.
To undock a window: Use the titlebar of the window to drag it away from the window it is
docked with. The window will not undock immediately, but after it has been moved a short
distance, it will undock, and then be positioned on the screen as normal.
You can move all the docked windows as one by dragging the titlebar of the main window
(or if two other windows are docked together, dragging the titlebar of the window that has
been docked to).
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Contact Center Suite User Guide
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