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•
Caption: Allows you to edit the caption displayed above the tile. If you do not
change the caption but change the statistic, you will be asked if the caption
should be changed when you click OK.
•
Filter: Use the drop-down list to select a filter to apply to the tile. This filter is
automatically applied when you click OK. If needed, you can click Add to
display the Add Filter dialog box, which will allow you to create a new filter. If
you create a new filter, it is automatically selected as your preferred filter for
this tile. See
NOTE
3. Select the Appearance tab.
50
pages 37
and
52
for details on filters.
The Filter options are disabled if running Call Summary.
Contact Center Suite User Guide
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