Zywall Access And Login - ZyXEL Communications ZYWALL P1 User Manual

Chapter 25 Troubleshooting

25.2 ZyWALL Access and Login

I forgot the IP address for the ZyWALL.
1 The default IP address is 192.168.167.1.
2 If you changed the IP address and have forgotten it, you might get the IP address of the
ZyWALL by looking up the IP address of the default gateway for your computer. To do
this in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig.
The IP address of the Default Gateway might be the IP address of the ZyWALL (it
depends on the network), so enter this IP address in your Internet browser.
3 If this does not work, you have to reset the device to its factory defaults. See
25.6 on page
I forgot the password.
1 The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See
25.6 on page
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
• The default LAN IP address is 192.168.167.1.
• If you changed the IP address, use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for
2 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
3 Make sure your Internet browser does not block pop-up windows and has JavaScripts
and Java enabled. See
4 Make sure your computer is in the same subnet as the ZyWALL. (If you know that there
are routers between your computer and the ZyWALL, skip this step.)
5 Reset the device to its factory defaults, and try to access the ZyWALL with the default
IP address. See
6 If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
404
409.
409.
"I forgot the IP address for the ZyWALL." on page 404
Section 1.3 on page
Appendix C on page
Section 25.6 on page 409.
40.
435.
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