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Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the FMG. • More Information Go to support.zyxel.com to find other information on the FMG FMG Series User’s Guide...
Icons Used in Figures Figures in this user guide may use the following generic icons. The FMG icon is not an exact representation of your device. Generic Router Laptop Computer Switch Smart TV Server Desktop Wireless Device Firewall FMG Series User’s Guide...
2.2.1 Title Bar ........................... 16 2.2.2 Dashboard ..........................16 2.2.3 Navigation Panel ........................17 Part II: Technical Reference................19 Chapter 3 Status ..............................20 3.1 Overview ............................20 3.2 The Device Status Screen ......................20 3.3 Fiber Status ............................21 FMG Series User’s Guide...
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8.2 The Backup Restore Screen ......................39 Chapter 9 Password.............................41 9.1 Password Overview ........................41 9.2 The Password Screen ........................41 Chapter 10 Firmware Upgrade ..........................42 10.1 Firmware Upgrade Overview ...................... 42 10.2 The Firmware Screen ........................42 FMG Series User’s Guide...
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13.2 FMG Access and Login ........................ 49 13.3 Internet Access ..........................50 13.4 Cable Television Service ......................50 Part III: Appendices ..................51 Appendix A Customer Support ....................... 52 Appendix B Legal Information ......................58 Index ..............................62 FMG Series User’s Guide...
FMG. See the Quick Start Guide for how to do the hardware installation. In addition, you can connect computers, IPTVs, gaming consoles, and other Ethernet devices to the Ethernet ports for fiber-speed Internet access. Figure 1 Fiber Connection FMG Series User’s Guide...
This section describes the front, side, and rear panels for each model. Refer to the FMG’s Quick Start Guides to see the product drawings and how to make the hardware connections. 1.4.1 Front Panel The LED indicators are located on the front panel. Figure 2 FMG3010-R20A Front Panel FMG Series User’s Guide...
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The FMG has a successful 10/100/1000 Mbps Ethernet connection with a device on the Local Area Network (LAN). Blinking The FMG is sending or receiving data to/from the LAN at 10/100/1000 Mbps. The FMG does not have an Ethernet connection with the LAN. FMG Series User’s Guide...
The FMG does not have an Ethernet connection with the LAN. 1.4.2 Side Panels The connection ports and buttons are located on the side panels. Connection Ports Figure 4 FMG3010-R20A Side Panel Figure 5 FMG3005-R20A Side Panel FMG Series User’s Guide...
POWER LED begins to blink and then release it. When the POWER LED begins to blink, the defaults have been restored and the device restarts. 1.4.3 Rear Panels The fiber connector is located on the rear panel. See the Quick Start Guide for how to do the hardware installation. FMG Series User’s Guide...
The FMG can be: • Placed on a desktop. • Wall-mounted on a wall. The following table summarizes the installation scenarios of the FMG by model. Table 6 FMG Series Installation Comparison Table FMG MODELS FMG3005-R20A FMG3010-R20A Rubber feet for desktop...
Login. If you have changed the password, enter your password and click Login. Note: If the management session is left idle for 300 seconds, you have to log in with your password again. Figure 8 Password Screen FMG Series User’s Guide...
• C - Main Window 2.2.1 Title Bar Click Logout to log out of the Web Configurator. 2.2.2 Dashboard Use the menu items in the navigation panel on the right to open screens to configure the FMG’s features. FMG Series User’s Guide...
Use this screen to configure LAN IP address and subnet mask of the FMG. Interface Settings Advance Queue setting Use this screen to configure QoS queues. Configuration Use this screen to define a classifier. classification Configuration Diagnostics FMG Series User’s Guide...
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Use this screen to view the status of all network traffic going through the Statistics LAN ports of the FMG. Fiber Fiber Statistics Use this screen to view the status of all network traffic going through the fiber connection on the FMG. FMG Series User’s Guide...
You can use the Status screens to look at the current status of the FMG and the fiber connection. 3.2 The Device Status Screen Use this screen to view the status of the FMG. Click Status > Device to open this screen. Figure 11 Device Status Screen FMG Series User’s Guide...
Refresh Click this to update the information in this screen. 3.3 Fiber Status Use this screen to view the status of the FMG. Click Status > Fiber to open this screen. Figure 12 Fiber Status Screen FMG Series User’s Guide...
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This displays the voltage in Volts. The normal range is 3.13-3.47 Volts. Tx Power This displays the optical transmitting power in dBm. Rx Power This displays the optical receiving power in dBm. The normal range is -28 to -8 dBm. Refresh Click Refresh to reload the page. FMG Series User’s Guide...
IP address to communicate across the network. These networking devices are also known as hosts. Subnet Mask Subnet masks determine the maximum number of possible hosts on a network. You can also use subnet masks to divide one network into multiple sub-networks. FMG Series User’s Guide...
(factory default). Your FMG automatically computes the subnet mask based on the IP address you enter, so do not change this field unless you are instructed to do so. Apply Changes Click Apply Changes to save your changes. FMG Series User’s Guide...
CoS (class of service) is a way of managing traffic in a network by grouping similar types of traffic together and treating each type as a class. You can use CoS to give different priorities to different packet types. FMG Series User’s Guide...
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The FMG supports three incoming traffic metering algorithms: Token Bucket Filter (TBF), Single Rate Two Color Maker (srTCM), and Two Rate Two Color Marker (trTCM). You can specify actions which are performed on the colored packets. See Section 5.5 on page 31 for more information on each metering algorithm. FMG Series User’s Guide...
LABEL DESCRIPTION Click this to enable or disable QoS. Port Select the interface to which this queue is applied. Queue This shows the index number of this queue. Weight This shows the weight of this queue. FMG Series User’s Guide...
DSCP end Enter a DSCP (DiffServ Code Point) number between 0 and 63 in this field. Mark VLAN ID Mark Enter a VLAN ID number with which the FMG replaces the VLAN ID of the frames. FMG Series User’s Guide...
Enter a descriptive name of up to 15 printable English keyboard characters, not including spaces. RuleOrder Enter a number for where you want to put this classifier to move the classifier to the number you selected after clicking Apply Changes. Specify Traffic Classification Rules FMG Series User’s Guide...
Typically used for controlled load, latency-sensitive traffic such as SNA (Systems Network Architecture) transactions. Level 3 Typically used for “excellent effort” or better than best effort and would include important business traffic that can tolerate some delay. Level 2 This is for “spare bandwidth”. FMG Series User’s Guide...
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Automatic Priority Queue Assignment If you enable QoS on the FMG, the FMG can automatically base on the IEEE 802.1p priority level, IP precedence and/or packet length to assign priority to traffic which does not match a class. FMG Series User’s Guide...
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• After a packet is transmitted, a number of tokens corresponding to the packet size is removed from the bucket. • If there are no tokens in the bucket, the FMG stops transmitting until enough tokens are generated. FMG Series User’s Guide...
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Peak Information Rate (PIR). The CIR specifies the average rate at which packets are admitted to the network. The PIR is greater than or equal to the CIR. CIR and PIR values are based on the guaranteed and maximum bandwidth respectively as negotiated between a service provider and client. FMG Series User’s Guide...
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• If the PBS bucket has enough tokens, the FMG checks the CBS bucket. The packet is marked green and can be transmitted if the number of tokens in the CBS bucket is equal to or greater than the size of the packet (in bytes). Otherwise, the packet is marked yellow. FMG Series User’s Guide...
Diagnostic > Ping LABEL DESCRIPTION Host Address Type the IP address of a computer that you want to perform ping in order to test a connection. Ping Click this to ping the IPv4 address that you entered. FMG Series User’s Guide...
Type the IP address of a computer that you want to perform traceroute in order to test a connection. Trace Route Click this to display the route path and transmission delays between the FMG to the IPv4 address that you entered. FMG Series User’s Guide...
System Reboot allows you to reboot the FMG remotely without turning the power off. You may need to do this if the FMG hangs, for example. Click Maintenance > Reboot. Click Reboot to have the FMG reboot. This does not affect the FMG's configuration. Figure 19 Maintenance > Reboot FMG Series User’s Guide...
The backup configuration file will be useful in case you need to return to your previous settings. Click Backup... to save the FMG’s current configuration to your computer. FMG Series User’s Guide...
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Figure 23 Reset In Process Message You can also press the RESET button on the rear panel to reset your FMG to the factory default mode. Refer to Section 1.4.2.2 on page 13 for more information on the RESET button. FMG Series User’s Guide...
(*) for each character you type. After you change the password, use the new password to access the FMG. Confirmed Type the new password again for confirmation. Password Apply Changes Click Apply Changes to save your changes. Reset Click Reset to return to clear the fields in this screen. FMG Series User’s Guide...
Click this to find the .bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them. Upgrade Click this to begin the upload process. This process may take up to two minutes. Reset Click this to clear the selected file. FMG Series User’s Guide...
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Upgrade screen. Figure 27 Error Message Note that the FMG automatically restarts during the upload, causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Network Temporarily Disconnected FMG Series User’s Guide...
(192.168.0.1) or as a URL (www.zyxel.com). Enter the port number of the SNTP server. The numeric value can be between 1 and 65535. Apply Click Apply to save the changes. Refresh Click Refresh to reload the page. FMG Series User’s Guide...
This indicates the number of transmitted packets on this interface. Tx err This indicates the number of frames with errors transmitted on this interface. Tx drop This indicates the number of outgoing packets dropped on this interface. FMG Series User’s Guide...
This indicates the number of unicast packets transmitted. Sent Unicast Packets This indicates the number of unicast packets received. Received Multicast This indicates the number of multicast packets transmitted. Packets Sent Multicast This indicates the number of multicast packets received. Packets Received FMG Series User’s Guide...
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This field shows the number of 802.3x pause packets received. Received IEEE802.3x flow control is used in full duplex mode to send a pause signal to the sending port, causing it to temporarily stop sending signals when the receiving port memory buffers fill. FMG Series User’s Guide...
Make sure you understand the normal behavior of the LED. See Section 1.4.1.1 on page Check the hardware connections. Inspect your cables for damage. Contact the vendor to replace any damaged cables. Turn the FMG off and on. If the problem continues, contact the vendor. FMG Series User’s Guide...
Reset the device to its factory defaults, and try to access the FMG with the default IP address. See Section 1.4.2.2 on page If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. I can see the Login screen, but I cannot log in to the FMG. FMG Series User’s Guide...
Make sure the dust cap is removed from the FMG and fiber box. If the problem continues, contact your ISP. 13.4 Cable Television Service My cable television service doesn’t work. Disconnect the coaxial cable from the FMG, and connect it again. Contact your service provider. FMG Series User’s Guide...
• Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • https://www.zyxel.com/cn/zh/ India • Zyxel Technology India Pvt Ltd • https://www.zyxel.com/in/en/ Kazakhstan •...
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Appendix A Customer Support • https://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • https://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • https://www.zyxel.com/cz/cs/ Denmark • Zyxel Communications A/S • https://www.zyxel.com/dk/da/ Estonia • Zyxel Estonia • https://www.zyxel.com/ee/et/ Finland • Zyxel Communications • https://www.zyxel.com/fi/fi/ France •...
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• Zyxel Communications Poland • https://www.zyxel.com/pl/pl/ Romania • Zyxel Romania • https://www.zyxel.com/ro/ro Russia • Zyxel Russia • https://www.zyxel.com/ru/ru/ Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • https://www.zyxel.com/sk/sk/ Spain • Zyxel Communications ES Ltd • https://www.zyxel.com/es/es/ Sweden • Zyxel Communications • https://www.zyxel.com/se/sv/ Switzerland •...
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Appendix A Customer Support Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr/ • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en/ Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com South America Argentina • Zyxel Communications Corporation • https://www.zyxel.com/co/es/ Brazil • Zyxel Communications Brasil Ltda. • https://www.zyxel.com/br/pt/ Colombia •...
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Appendix A Customer Support Middle East • Zyxel Communications Corporation • https://www.zyxel.com/me/en/ North America • Zyxel Communications, Inc. - North America Headquarters • https://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • https://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • https://www.zyxel.com/za/en/...
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved.
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Attention: Ne pas utiliser ce produit près de l'eau, par exemple un sous-sol humide ou près d'une piscine. • Attention: Évitez d'utiliser ce produit (autre qu'un type sans fil) pendant un orage. Il peut y avoir un risque de choc électrique de la foudre. FMG Series User’s Guide...
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Register your product online at www.zyxel.com to receive e-mail notices of firmware upgrades and related information. Trademarks ZyNOS (Zyxel Network Operating System) and ZON (Zyxel One Network) are registered trademarks of Zyxel Communications, Inc. Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.
CoS technologies managing the device customer support good habits Differentiated Services, see DiffServ network map DiffServ marking rule disclaimer DS field DS, dee differentiated services passwords DSCP Per-Hop Behavior, see PHB FMG Series User’s Guide...
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13, 40 restart restoring configuration router features Single Rate Three Color Marker, see srTCM srTCM status firmware version status indicators subnet mask system firmware version passwords reset trademarks trTCM Two Rate Three Color Marker, see trTCM FMG Series User’s Guide...