Internet Access - ZyXEL Communications ZYWALL P1 User Manual

Chapter 25 Troubleshooting
Make sure you are uploading the correct configuration file or firmware for your specific
model.
I cannot use SNMP to access or manage the ZyWALL.
See the troubleshooting suggestions for
configurator." on page
Also see Section 18.1.1 on page 292
I cannot use CNM Access to access or manage the ZyWALL.
See the troubleshooting suggestions for
configurator." on page
Also see Section 18.1.1 on page 292
Problems logging in to use a VPN tunnel.
Make sure you have entered the user name and password correctly. The fields are case-
sensitive, so make sure [Caps Lock] is not on.

25.3 Internet Access

I cannot access the Internet.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2 Make sure you entered your ISP account information correctly in the wizard. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
3 Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
4 If the problem continues, contact your ISP.
406
"I cannot see or access the Login screen in the web
404. Ignore the suggestions about your browser.
for conditions that block remote management sessions.
"I cannot see or access the Login screen in the web
404. Ignore the suggestions about your browser.
for conditions that block remote management sessions.
Section 1.3 on page 40.
ZyWALL P1 User's Guide