Fmg Access And Login - ZyXEL Communications FMG Series User Manual

13.2 FMG Access and Login

I forgot the IP address for the FMG.
The default LAN IP address is 192.168.1.1.
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If you changed the IP address and have forgotten it, you might get the IP address of the FMG by looking
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up the IP address of the default gateway for your computer. To do this in most Windows computers, click
Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway might be the IP
address of the FMG (it depends on the network), so enter this IP address in your Internet browser.
If this does not work, you have to reset the device to its factory defaults. See
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I forgot the login password.
See the device label for the default login name and associated password.
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If those do not work, you have to reset the device to its factory defaults. See
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I cannot see or access the Login screen in the web configurator.
Make sure you are using the correct IP address.
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• The default IP address is 192.168.1.1.
• If you changed the IP address
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
forgot the IP address for the FMG.
Check the hardware connections, and make sure the LEDs are behaving as expected. See
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1.4.1.1 on page
Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java
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enabled.
Reset the device to its factory defaults, and try to access the FMG with the default IP address. See
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Section 1.4.2.2 on page
If the problem continues, contact the network administrator or vendor, or try one of the advanced
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suggestions.
I can see the Login screen, but I cannot log in to the FMG.
Chapter 13 Troubleshooting
(Section 4.2 on page
11.
13.
FMG Series User's Guide
24), use the new IP address.
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Section 1.4.2.2 on page 13.
Section 1.4.2.2 on page 13.
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Section