Xerox B310 Service Manual page 96

Diagnostics and Troubleshooting
P P r r i i n n t t h h e e a a d d S S e e r r v v i i c c e e C C h h e e c c k k
Action
Step 1
Perform a POR.
Does the problem remain?
Step 2
1 Make sure that the JVD01 and
JMIR1 cables are properly
connected on the controller
board.
2 Check the cables for damage.
Are the cables properly connected
and free of damage?
Step 3
Replace the printhead. See
Printhead removal.
Does the problem remain?
Step 4
Perform a POR.
Does the problem remain?
Step 5
Replace the controller board. See
Controller board removal.
Does the problem remain?
1 1 2 2 1 1 E E r r r r o o r r s s
1 1 2 2 1 1 E E r r r r o o r r M M e e s s s s a a g g e e s s
Error code
121.00
121.02
121.04
96 Xerox B310 Printer
®
Service Manual
Yes
Go to step 2.
Go to step 4.
Go to step 4.
Go to step 5.
Contact the next level of support.
Description
Fuser did not reach the required
temperature.
Fuser went over the required
temperature during EWC/line
voltage detection.
During an attempt to heat up, the
fuser relay was open and the
micro-controller was not reporting
an error.
No
The problem is solved.
Go to step 3.
The problem is solved.
The problem is solved.
The problem is solved.
Action
See Fuser service check.