Xerox B310 Service Manual page 57

Action
If the printer is using a third-party
cartridge, then refer the users to
their cartridge supplier.
Is the printer using a genuine and
supported Xerox toner cartridge?
Step 4
Insert a genuine and supported
Xerox toner cartridge.
Does the problem remain?
Step 5
1 Remove the imaging unit.
2 Clean the printhead laser glass
window with a soft cloth.
Does the problem remain?
V V e e r r t t i i c c a a l l D D a a r r k k B B a a n n d d s s C C h h e e c c k k
Note: Before performing this print quality check, print the Print Quality Test Pages. From the
control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages, and then
perform the initial print quality check. See
Action
Step 1
Check if the banding is along the
edge of the paper.
Is the banding along the edge of
the paper?
Step 2
Replace the fuser. See Fuser
removal.
Does the problem remain?
Step 3
1 Remove any packing material
left on the imaging unit.
Yes
Go to step 5.
Contact the next level of support.
Performing the initial troubleshooting check
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Diagnostics and Troubleshooting
No
The problem is solved.
The problem is solved.
No
Go to step 3.
The problem is solved.
The problem is solved.
Xerox B310 Printer
®
Service Manual
.
57