Xerox B310 Service Manual page 72

Diagnostics and Troubleshooting
Action
Does the problem remain?
Step 3
1 Make sure that the tray is not
overfilled.
2 Make sure that the paper
guides are not set too tight
against the paper.
Does the problem remain?
Step 4
Check the tray for crumpled,
damaged, or deformed paper.
Are there crumpled, damaged, or
deformed paper in the tray?
Step 5
Replace the crumpled, damaged,
or deformed paper.
Does the problem remain?
Step 6
1 Enter theDiagnostics menu,
and then navigate to:
Printer diagnostics &
adjustments > Sensor tests
2 Find the sensor (input).
3 Make sure that the sensor
actuator freely moves and is
not stuck.
Does the sensor status change
while toggling the sensor?
Step 7
1 Remove the right cover. See
Right cover removal.
2 Make sure that the JMTR1
sensor cable is properly
connected to the controller
board.
Does the problem remain?
Step 8
Perform a print test.
Does the problem remain?
72 Xerox B310 Printer
®
Service Manual
Yes
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 8.
Go to step 8.
Contact the next level of support.
No
The problem is solved.
Go to step 6.
The problem is solved.
Go to step 7.
The problem is solved.
The problem is solved.