Xerox B310 Service Manual page 66

Diagnostics and Troubleshooting
Action
Check if toner specks appear only
on the edges or back side of the
paper.
Do toner specks appear only on
the edges or back side of the
paper?
Step 6
Replace the transfer roller. See
Transfer roller removal.
Does the problem remain?
Step 7
Check the printer for stray toner
contamination.
Is the printer contaminated with
stray toner?
Step 8
Using an approved toner vacuum,
completely remove the stray toner
from the printer, toner cartridge,
and imaging unit.
Does the problem remain?
R R e e p p e e a a t t i i n n g g D D e e f f e e c c t t s s C C h h e e c c k k
Note: Before performing this print quality check, print the Print Quality Test Pages. From the
control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages, and then
perform the initial print quality check. See
66 Xerox B310 Printer
®
Service Manual
Yes
Go to step 7.
Go to step 8.
Contact the next level of support.
Performing the initial troubleshooting check
No
The problem is solved.
Contact the next level of support.
The problem is solved.
.