Xerox B310 Service Manual page 44

Diagnostics and Troubleshooting
Action
You may need a pair of pliers
to remove pieces of plastic
inside the imaging unit.
2 Make sure that there are no
obstructions between the
charge roller and
photoconductor drum.
Does the problem remain?
Step 4
1 Turn off the printer, wait for 10
seconds, and then turn on the
printer.
2 Set the toner darkness to a
lighter setting.
From the control panel,
navigate to Settings > Print >
Quality > Toner Darkness.
Does the problem remain?
Step 5
Replace the imaging unit.
Does the problem remain?
Step 6
1 Remove the right cover. See
Right cover removal.
2 Make sure that the HVPS1
cable on the controller board
and HVPS is properly
connected.
Does the problem?
Step 7
Replace the HVPS. See HVPS
removal.
Does the problem remain?
44 Xerox B310 Printer
®
Service Manual
Yes
Go to step 5.
Go to step 6.
Go to step 7.
Contact the next level of support.
No
The problem is solved.
The problem is solved.
The problem is solved.
The problem is solved.