Xerox B310 Service Manual page 73

S S e e n n s s o o r r ( ( I I n n p p u u t t ) ) : : P P a a p p e e r r F F a a i i l l e e d d T T o o A A r r r r i i v v e e J J a a m m S S e e r r v v i i c c e e C C h h e e c c k k
Note: This service check is not applicable to tray 2.
Action
Step 1
1 Remove the tray insert.
2 Make sure that the paper is
properly loaded in the tray.
3 From the printer control panel
or Printing Preferences or Print
dialog, verify the paper size
settings.
The tray has no size sensing
mechanism. Manually set the
paper size through the printer
control panel or Printing
Preferences or Print dialog.
Does the paper size match the
settings that you want?
Step 2
Change the paper size or adjust
the size setting in the tray.
Does the problem remain?
Step 3
1 Make sure that the tray is not
overfilled.
2 Make sure that the paper
guides are not set too tight
against the paper.
Does the problem remain?
Step 4
Check the tray for crumpled,
damaged, or deformed paper.
Are there crumpled, damaged, or
deformed paper in the tray?
Step 5
Replace the crumpled, damaged,
or deformed paper.
Does the problem remain?
Step 6
1 Enter theDiagnostics menu,
and then navigate to:
Yes
Go to step 3.
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 8.
Diagnostics and Troubleshooting
No
Go to step 2.
The problem is solved.
The problem is solved.
Go to step 6.
The problem is solved.
Go to step 7.
Xerox B310 Printer
®
Service Manual
73