Xerox B310 Service Manual page 4

Table of Contents
Fixing Print Quality Issues ...................................................................................................... 39
Supplies Used to Resolve Print Quality Issues ................................................................... 39
Gray Background or Toner Fog Check ............................................................................... 39
Blank Page Check............................................................................................................. 41
Print Is Too Dark Check .................................................................................................... 43
Print Is Too Light Check.................................................................................................... 45
Paper Curl Check.............................................................................................................. 47
Folded or Wrinkled Paper Check ....................................................................................... 48
Solid Black Pages Check ................................................................................................... 50
Skewed Print Check .......................................................................................................... 52
Streaked Vertical Lines Appear On Prints During A Print Job Check ................................... 53
Horizontal Light Bands Check........................................................................................... 55
Vertical Light Bands Check ............................................................................................... 56
Vertical Dark Bands Check................................................................................................ 57
Vertical Dark Streaks With Print Missing Check ................................................................. 58
White Streaks and Voided Areas Check ............................................................................ 60
Clipped Pages or Images Check ....................................................................................... 61
Incorrect Margins On Prints Check.................................................................................... 63
Toner Rubs Off Check....................................................................................................... 63
Toner Specks Appear On Prints During A Print Job Check .................................................. 65
Repeating Defects Check ................................................................................................. 66
Paper Jams ............................................................................................................................ 69
200 Paper Jams ............................................................................................................... 69
202 Paper Jams ............................................................................................................... 77
232 Paper Jams ............................................................................................................... 83
242 Paper Jams ............................................................................................................... 85
User Attendance Messages .................................................................................................... 87
Non-Xerox Supply ............................................................................................................ 87
Metered Supply Installed in Printer Configured For Sold ................................................... 87
User Attendance Messages .............................................................................................. 89
Unsupported or Unresponsive Toner Cartridge Service Check............................................ 91
Unsupported or Unresponsive Imaging Unit Service Check............................................... 92
Mismatched Supplies Error Service Check ......................................................................... 93
Supplies Low Service Check .............................................................................................. 94
Printer Hardware Errors .......................................................................................................... 95
111 Errors ........................................................................................................................ 95
121 Errors ........................................................................................................................ 96
126 Errors ........................................................................................................................ 99
140 Errors ...................................................................................................................... 101
162 Errors ...................................................................................................................... 102
6yy Errors ...................................................................................................................... 104
Procedure Before Starting The 9yy Service Checks.......................................................... 106
900 Errors ...................................................................................................................... 107
912 Errors ...................................................................................................................... 110
938-992 Errors ............................................................................................................... 114
Other Symptoms.................................................................................................................. 117
Base Printer Symptoms .................................................................................................. 117
4 Xerox B310 Printer
®
Service Manual