Xerox B310 Service Manual page 50

Diagnostics and Troubleshooting
Action
Step 4
1 Remove the fuser. See
removal.
2 Make sure that the fuser entry
guide is free of waste toner
and dust.
Clean the fuser entry guide with a
toner vacuum and cloth. Do not
use compressed air.
Does the problem remain?
Step 5
Replace the fuser.
Does the problem remain?
S S o o l l i i d d B B l l a a c c k k P P a a g g e e s s C C h h e e c c k k
Note: Before performing this print quality check, print the Print Quality Test Pages. From the
control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages, and then
perform the initial print quality check. See
Action
Step 1
Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the printer is using a third-party
cartridge, then refer the users to
their cartridge supplier.
Is the printer using a genuine and
supported Xerox toner cartridge?
Step 2
Insert a genuine and supported
Xerox toner cartridge.
Does the problem remain?
50 Xerox B310 Printer
®
Service Manual
Yes
Go to step 5.
Fuser
Contact the next level of support.
Yes
Go to step 3.
Go to step 3.
No
The problem is solved.
The problem is solved.
Performing the initial troubleshooting check
No
Go to step 2.
The problem is solved.
.