Xerox B310 Service Manual page 91

Error code
88.1x
88.2x
88.3x
88.4x
U U n n s s u u p p p p o o r r t t e e d d o o r r U U n n r r e e s s p p o o n n s s i i v v e e T T o o n n e e r r C C a a r r t t r r i i d d g g e e
S S e e r r v v i i c c e e C C h h e e c c k k
Action
Step 1
Check whether the toner cartridge
installed is genuine.
Is the cartridge a genuine and
supported Xerox unit?
Step 2
Install a genuine and supported
Xerox toner cartridge.
Does the problem remain?
Step 3
1 Check the toner cartridge
contacts for contamination.
2 Check the toner cartridge for
leaks and damage.
Are the toner cartridge and its
contacts free of contamination
and damage?
Step 4
Clean or replace the toner
cartridge.
Does the problem remain?
Step 5
Check the toner cartridge smart
chip contacts for contamination.
Are the contacts free of
contamination?
Description
The remaining life of the toner
cartridge is low.
The remaining life of the toner
cartridge is very low.
The toner cartridge life has ended.
The toner cartridge life has ended.
The printer forces a hard stop on
the toner cartridge.
Yes
Go to step 3.
Go to step 3.
Go to step 5.
Go to step 5.
Go to step 7.
Diagnostics and Troubleshooting
Action
No
Go to step 2.
The problem is solved.
Go to step 4.
The problem is solved.
Go to step 6.
Xerox B310 Printer
®
Service Manual
91