Xerox B310 Service Manual page 82

Diagnostics and Troubleshooting
Action
Step 7
Replace the redrive. See
removal.
Does the problem remain?
Step 8
Perform a print test.
Does the problem remain?
S S e e n n s s o o r r ( ( F F u u s s e e r r E E x x i i t t ) ) : : S S t t a a t t i i c c J J a a m m S S e e r r v v i i c c e e C C h h e e c c k k
Action
Step 1
Remove paper fragments and
partially fed paper.
Does the problem remain?
Step 2
1 Enter the Diagnostics menu,
and then navigate to:
Printer diagnostics &
adjustments > Sensor tests
2 Find the sensor (fuser exit).
3 Make sure that the sensor
actuator freely moves and is
not stuck.
Does the sensor status change
while toggling the sensor?
Step 3
1 Remove the right cover. See
Right cover removal.
2 Make sure that the JEXIT1
sensor cable is properly
connected to the controller
board.
Does the problem remain?
Step 4
Perform a print test.
Does the problem remain?
82 Xerox B310 Printer
®
Service Manual
Yes
Go to step 8.
Redrive
Contact the next level of support.
Yes
Go to step 2.
Go to step 4.
Go to step 4.
Contact the next level of support.
No
The problem is solved.
The problem is solved.
No
The problem is solved.
Go to step 3.
The problem is solved.
The problem is solved.