Xerox B310 Service Manual page 103

O O p p t t i i o o n n a a l l T T r r a a y y P P i i c c k k D D r r i i v v e e F F a a i i l l u u r r e e S S e e r r v v i i c c e e C C h h e e c c k k
Action
Step 1
Check if the optional tray motor
(pick) runs.
Does the motor run?
Step 2
Reseat the motor cable, and then
reseat the cable on the optional
tray controller board.
Does the problem remain?
Step 3
1 Remove the optional tray.
2 Under the printer, check the
interconnect cable for damage.
Is the cable free of damage?
Step 4
Insert the optional tray.
Make sure that the interconnect
cable properly fits with the socket
on the optional tray.
Does the problem remain?
Step 5
1 Remove the tray insert from
the optional tray.
2 Check if the lift plate moves
properly.
3 Check the lift plate gears for
damage.
Is the tray insert functional and
free of damage?
Step 6
Replace the tray insert.
Does the problem remain?
Yes
Go to step 3.
Go to step 3.
Go to step 5.
Go to step 5.
Contact the next level of support.
Contact the next level of support.
Diagnostics and Troubleshooting
No
Go to step 2.
The problem is solved.
Go to step 4.
The problem is solved.
Go to step 6.
The problem is solved.
Xerox B310 Printer
®
Service Manual
103