Xerox B310 Service Manual page 46

Diagnostics and Troubleshooting
Action
From the control panel,
navigate to Settings >
Print > Quality > Toner
Darkness.
b Set the paper type,
texture, and weight to
match the paper loaded.
From the control panel,
navigate to Settings >
Paper > Media
Configuration > Media
Types.
Does the problem remain?
Step 6
1 Remove the imaging unit.
2 Push either side of the transfer
roller, and then check if it
depresses and bounces back
into place.
3 If the transfer roller does not
depress and bounce back into
place, then reinstall the
transfer roller.
4 Firmly shake the toner
cartridge to redistribute the
toner, and then insert it.
5 Turn off the printer, wait for 10
seconds, and then turn on the
printer.
Does the problem remain?
Step 7
1 Make sure that the transfer
roller is properly installed.
2 Check the transfer roller for
contamination and damage.
Is the transfer roller free of
contamination and damage?
Step 8
Reinstall or replace the transfer
roller. See Transfer roller
Does the problem remain?
Step 9
Replace the imaging unit. See
Transfer roller removal.
Does the problem remain?
46 Xerox B310 Printer
®
Service Manual
Yes
Go to step 7.
Go to step 9.
Go to step 9.
removal.
Go to step 10.
No
The problem is solved.
Go to step 8.
The problem is solved.
The problem is solved.