Xerox B310 Service Manual page 84

Diagnostics and Troubleshooting
S S e e n n s s o o r r ( ( I I n n p p u u t t ) ) : : P P a a p p e e r r ( ( D D u u p p l l e e x x J J o o b b ) ) F F a a i i l l e e d d T T o o A A r r r r i i v v e e J J a a m m S S e e r r v v i i c c e e
C C h h e e c c k k
Action
Step 1
Remove all paper from the bin,
and then resend the print job.
Does the problem remain?
Step 2
Check the fuser access area for
jammed paper and obstructions.
Is the fuser access area free of
jammed paper and obstructions?
Step 3
Remove the jammed paper and
obstructions.
Does the problem remain?
Step 4
Check the duplex path area for
jammed paper and obstructions.
Is the duplex path area free of
jammed paper and obstructions?
Step 5
Remove the jammed paper and
obstructions.
Does the problem remain?
Step 6
Check the duplex guide for proper
installation.
Is the duplex guide properly
installed?
Step 7
Reseat the duplex guide, and then
make sure that it is properly
closed.
Does the problem remain?
Step 8
Check the duplex guide for
damage.
84 Xerox B310 Printer
®
Service Manual
Yes
Go to step 2.
Go to step 4.
Go to step 4.
Go to step 6.
Go to step 6.
Go to step 8.
Go to step 8.
Go to step 10.
No
The problem is solved.
Go to step 3.
The problem is solved.
Go to step 5.
The problem is solved.
Go to step 7.
The problem is solved.
Go to step 9.