Xerox B310 Service Manual page 85

Action
Is the duplex guide free of
damage?
Step 9
Replace the duplex guide. See
Duplex guide removal.
Does the problem remain?
Step 10
1 Enter the Diagnostics menu,
and then navigate to:
Printer diagnostics &
adjustments > Sensor tests
2 Find the sensor (input).
3 Make sure that the sensor
actuator freely moves and is
not stuck.
Does the sensor status change
while toggling the sensor?
Step 11
1 Remove the right cover. See
Right cover removal.
2 Make sure that the JMTR1
sensor cable is properly
connected to the controller
board.
Does the problem remain?
Step 12
Perform a print test.
Does the problem remain?
2 2 4 4 2 2 P P a a p p e e r r J J a a m m s s
2 2 4 4 2 2 P P a a p p e e r r J J a a m m M M e e s s s s a a g g e e s s
Error code
242.26
242.80
Yes
Go to step 10.
Go to step 12.
Go to step 12.
Contact the next level of support.
Description
Paper fed from tray 2 was picked
but it never reached the sensor
(input).
Paper jam caused by the motor
(tray 2) not turning on.
Diagnostics and Troubleshooting
No
The problem is solved.
Go to step 11.
The problem is solved.
The problem is solved.
Action
See Optional tray pick drive failure
service check .
Xerox B310 Printer
®
Service Manual
85