Xerox B310 Service Manual page 56

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Diagnostics and Troubleshooting
Action
Step 5
Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the printer is using a third-party
cartridge, then refer the users to
their cartridge supplier.
Is the printer using a genuine and
supported Xerox toner cartridge?
Step 6
Insert a genuine and supported
Xerox toner cartridge.
Does the problem remain?
V V e e r r t t i i c c a a l l L L i i g g h h t t B B a a n n d d s s C C h h e e c c k k
Note:
Before performing this print quality check, print the Print Quality Test Pages. From the
control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages, and then
perform the initial print quality check. See
Action
Step 1
Check if the banding is along the
edge of the paper.
Is the banding along the edge of
the paper?
Step 2
Replace the fuser. See
Fuser
removal.
Does the problem remain?
Step 3
Check if the printer is using a
genuine and supported Xerox
toner cartridge.
56
Xerox
B310 Printer
®
Service Manual
Yes
Contact the next level of support.
Contact the next level of support.
Performing the initial troubleshooting check
Yes
Go to step 2.
Go to step 3.
Go to step 5.
No
Go to step 6.
The problem is solved.
No
Go to step 3.
The problem is solved.
Go to step 4.
.

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