Xerox B310 Service Manual page 48

Diagnostics and Troubleshooting
Action
Check if the printer is using a
genuine and supported Xerox
fuser.
Is the printer using a genuine and
supported Xerox fuser?
Step 4
Insert a genuine and supported
Xerox fuser.
Does the problem remain?
Step 5
Make sure that the paper guide
setting matches the size of the
paper loaded.
Does the problem remain?
Step 6
Set the paper type, texture, and
weight to match the paper loaded.
From the control panel, navigate
to Settings > Paper > Media
Configuration > Media Types.
Does the problem remain?
Step 7
1 Make sure that the paper
loaded is from a fresh package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
use it.
2 Make sure that the printer
supports the paper loaded.
Does the problem remain?
F F o o l l d d e e d d o o r r W W r r i i n n k k l l e e d d P P a a p p e e r r C C h h e e c c k k
48 Xerox B310 Printer
®
Service Manual
Yes
Go to step 5.
Go to step 6.
Go to step 7.
Contact the next level of support.
No
The problem is solved.
The problem is solved.
The problem is solved.
The problem is solved.