ADTRAN IQ 710 System Manual page 13

Post-Sale Support
Your reseller should serve as the first point of contact for support. If additional support is needed, the
ADTRAN Support web site provides a variety of support services such as a searchable knowledge base,
updated firmware releases, latest product documentation, service request ticket generation and trouble-
shooting tools. All of this, and more, is available at:
http://support.adtran.com
When needed, further post-sales assistance is available by calling our Technical Support Center. Please
have your unit serial number available when you call.
Technical Support
Installation and Maintenance Support
The ADTRAN Custom Extended Services (ACES) program offers multiple types and levels of installation
and maintenance services which allow you to choose the kind of assistance you need. This support is
available at:
http://www.adtran.com/aces
For questions, call the ACES Help Desk.
ACES Help Desk
Training
The Enterprise Network (EN) Technical Training Department offers training on our most popular
products. These courses include overviews on product features and functions while covering applications
of ADTRAN's product lines. ADTRAN provides a variety of training options, including customized
training and courses taught at our facilities or at your site. For more information about training, please
contact your Territory Manager or the Enterprise Training Coordinator.
Training Phone
Training Fax
Training Email
© 2002 ADTRAN, Inc.
(888) 4ADTRAN
(888) 874-ACES (2237)
(800) 615-1176, ext. 7500
(256) 963-6700
training@adtran.com
IQ 710 System Manual