Table of Contents
Advertisement
Troubleshooting
When Scanning is Not Performed as Expected
Condition
The scanned image is dirty.
Image is distorted or out of position.
The scanned image is upside down.
No image results from scanning.
The printer that you have specified for print-
ing the scanned data does not print after you
perform a Print Scan operation.
11. Appendix
Possible Cause and Required Action
• Exposure glass, the ADF exposure glass,
white sheet or original roller of the scanner
is dirty.
• Clean the exposure glass, the ADF expo-
sure glass, white sheet, or original roller of
the scanner.
• The original has been moved while scan-
ning. Do not move the original while scan-
ning.
• The original has not been pressed flat
against the exposure glass. Make sure that
the original is pressed flat against the expo-
sure glass.
• The original has been placed upside down.
Place the original in the correct orientation.
See p.112 "Original Orientation".
• The original has been placed with the front
and back reversed. When the original is
placed directly on the exposure glass, the
side to be scanned must face down. When
the original is fed via the ADF, the side to
be scanned must face up.
• If an error message is shown on the display
of this machine, see p.166 "When an Error
Message Appears" to eliminate the error.
• If no error message is displayed on this ma-
chine, it means an error has occurred on the
printer, or the printer may not be config-
ured properly. Confirm that the printer op-
erates normally, and is properly
configured. See the manual that comes
with the printer.
165
Advertisement
Table of Contents
