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Unable to Print
Symptom
Folding cannot be
specified.
Folding is not effect-
ed.
Unable to print image
properly.
Unable to specify the
exit port.
Unable to properly
feed prints out to the
specified port.
Paper is not fed from
the specified paper
source.
Watermark is not
printed.
Unable to print exact-
ly as set.
Error dialog box is
output instead of Set-
ting dialog box.
Distribution cannot
be specified.
Pi4700e
Possible Cause
(for Windows)
The optional Folding Finisher is
necessary for you to specify
Folding. "Folding Finisher" must
be selected on "Device Options
Setting" tab.
(for Macintosh)
The optional Folding Finisher is
necessary for you to specify
Folding. "Folding Finisher" must
be selected on "Installable Op-
tions."
Folding may be disabled when
Staple or Punch is specified.
Folding cannot be effected if the
type of paper is Thick Paper or
OHP.
Machine memory space avail-
able is not sufficient.
No exit port can be specified if
the paper size is A6 or B6, or
OHP Interleaving is specified.
Prints with paper size of B6 or
smaller cannot be fed out if pa-
per exit port is Mailbin.
Paper may not be fed from the
specified paper source if that pa-
per source is loaded with paper
of a different size and direction.
Watermark may not be printed in
graphics applications.
The paper size, paper direction,
and other settings made on the
application takes precedence
over those made in the driver.
Unusable combination of device
and settings with Easy Set being
stored could have been
achieved by changing of device
installed.
To specify Distribution, a "Hard
Disk Drive in Copier" that is op-
tional on the machine is neces-
sary. "Hard Disk Drive in Copier"
must be specified in "Device Op-
tions Setting."
Action
Select "Folding Finisher" on "De-
vice Options Setting" tab.
Select "Folding Finisher" on "In-
stallable Options."
Check the settings made. (See
"Function combination matrix"
(p. 12-1, p. 12-4, p. 12-7).)
Check the type of paper.
Add machine memory to expand
its space, or simplify the image
to reduce the amount of data
handled.
Check the setting of the paper
size and OHP Interleaving.
Check the paper type and paper
size.
Load the paper source with pa-
per of the appropriate size and in
the appropriate direction.
No watermark can be printed in
this case.
Make the correct settings on the
application.
Open file specified in the error
dialog box, delete applicable set-
tings.
Select "Hard Disk Drive in Copi-
er" on "Device Options Setting."
11
11-5
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Table of Contents
Troubleshooting
