Troubleshooting; Unable To Print - Minolta PI4700E User Manual

Unable to Print

11

Troubleshooting

11.1 Unable to Print
This section explains about the troubleshooting procedures for possible
malfunctions. Perform the troubleshooting procedures given below in that
order when the machine is unable to print even if you execute a print com-
mand from your computer.
Symptom
A message appears
on the computer
screen, saying some-
thing to the effect that
"no printer is connect-
ed", "no paper is
loaded." or "LPT1
write error".
Printing does not
start despite the com-
pletion of printing set-
up on the computer.
Pi4700e
Possible Cause
An error is present in the ma-
chine.
The printer cable or network ca-
ble is disconnected.
An error is present in the ma-
chine.
The printer cable or network ca-
ble is disconnected.
The printer driver selected for
printing is not for the Pi4700e.
A print job yet to be processed is
loaded in the machine, causing
the printer to wait.
(for Linux)
File to be printed is not a PS file.
Action
Check the control panel of the
machine: If an error is displayed,
identify the error and take the
necessary action by referring to
the "Error List" on page 11-6.
Check that the printer cable or
network cable is connected
properly to the computer and
controller.
Check the control panel of the
machine: If an error is displayed,
identify the error and take the
necessary action by referring to
the "Error List" on page 11-6.
Check that the printer cable or
network cable is connected
properly to the computer and
controller.
Check the printer name.
Refer to the Job List on the ma-
chine control panel to check for
print order.
Delete job and check to see if it
is PS file.
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