Chapter 3. Maintenance Analysis Procedures (Maps); Entry Map - IBM pSeries 630 6C4 Service Manual

Chapter 3. Maintenance Analysis Procedures (MAPs)

This chapter contains Maintenance Analysis Procedures (MAPs) for the pSeries 630 Model 6C4 and Model
6E4.

Entry MAP

When possible, run online diagnostics in service mode. Online diagnostics perform additional functions
compared to standalone diagnostics. This ensures that the error state of the system that was captured in
NVRAM is available for your use in fixing the problem. The AIX error log and SMIT are only available
when diagnostics are run from the hard drive. Always check Service Focal Point for any open service
events in Service Action Event log.
Note: Online AIX diagnostics from the hard drive are not available when the running operating system is
Linux.
If this system has a IBM Hardware Management Console for pSeries Installation and Operations
Guide(HMC) with Service Focal Point (SFP) and you have not previously been directed to MAP 1321, go
to "MAP 1321: Quick Entry MAP for Systems with Service Focal Point" on page 87. Otherwise, use the
following table to help determine your next step.
Notes:
1. If a network adapter is replaced, the network administrator must be notified so that the client IP
addresses used by the system can be changed. In addition, the operating system configuration of the
network controller may need to be changed in order to enable system startup. Also check to ensure
that any client or system that addresses this system is updated.
Note: The various codes that might display on the HMC are all listed as error codes by Service Focal
Point (SFP). To assist you in identifying the types of error data in this guide, use the following table.
SFP Name
Error Code
Error Code
Error Code
Error Code
Error Code
Number of Digits in Error
Code
Any
Any
5
6
8
Error code
Contains #
Contains - (hyphen)
Does not contain # or -
Does not contain # or -
Does not contain # or -
Service Guide Name
Menu Goal
SRN
SRN
Error Code
Error Code, SRC, or Ref
Code
61