Page 1 ERserver pSeries 630 Model 6C4 and Model 6E4 Service Guide SA38-0604-03...
Page 3 ERserver pSeries 630 Model 6C4 and Model 6E4 Service Guide SA38-0604-03...
Page 4 A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas 78758-3493. To send comments electronically, use this commercial internet address: aix6kpub@austin.ibm.com. Any information that you supply may be used without incurring any obligation to you.
Page 5: Table Of Contents
Contents Safety Notices ....... . . xi Rack Safety Instructions ......xi Rack Safety Instructions .
Page 6 Specifications ........46 External AC Power Cables ......47 Service Inspection Guide.
Page 7 Step 154B-5 ....... . . 155 Step 154B-6 ....... . . 155 Step 154B-7 .
Page 8 Booting Standalone Diagnostics from the NIM Server on a System with or without an HMC Attached ....... . . 361 Chapter 7.
Page 9 Chapter 8. Using System Management Services ....407 Select Language ....... . 408 Change Password Options .
Page 10 PCI Adapters ....... . . 444 PCI Hot-Plug Manager Access ......444 Non-Hot-Pluggable PCI Adapter Removal .
Page 11 Model 6E4 Cover Set and Brackets ......520 System Internal Cables ......523 Power Cable .
Page 12 Configure the Service Agent ......594 Appendix F. Modem Configurations ......597 Sample Modem Configuration Files .
Page 13: Safety Notices
Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: v xii v 105 v 106 v 421 v 501 A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.
Page 14: Electrical Safety
Rack Safety Instructions v Do not install this unit in a rack where the internal rack ambient temperatures will exceed 35 degrees C. v Do not install this unit in a rack where the airflow is compromised. Any side, front or back of the unit used for air flow through the unit must not be in direct contact with the rack.
Page 15: Laser Compliance
Laser Compliance All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class 1 laser products. Outside the U.S., they are certified to be in compliance with the IEC 825 (first edition 1984) as a class 1 laser product.
Page 16 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 17: Data Integrity And Verification
Data Integrity and Verification IBM computer systems contain mechanisms designed to reduce the possibility of undetected data corruption or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures, power fluctuations or outages, or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure.
Page 18 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 19: About This Book
Accessing Information Documentation for the IBM Eserver pSeries is available online. Visit the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. v To access the pSeries publications, click Hardware documentation.
Page 20: Related Publications
This manual is intended to supplement the service information found in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems. v The IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590, contains information on how to set up a hardware management console and how to use it to manage a system.
Page 21: Chapter 1. Reference Information
Chapter 1. Reference Information This chapter provides an overview of the system, including a logical description and a physical overview. The following additional details pertaining to the system are also provided: v Memory overview and placement v General description of the operator panel v Cabling rules v System location rules and descriptions v Power flow...
Page 22: System Features
System Features Bus Architecture Depending on your system configuration, four or six PCI-X slotted riser cards are available. The slots are 64-bit capable at 133 MHz, 3.3 volts. If your system has four PCI-X slots, use slots 3 and 4 with PCI adapters that require high performance.
Page 23: Processor Cards
Processor Cards The Model 6C4 and Model 6E4 have two processor types and three processor speeds from which to choose. The GP processor has a processing speed of 1.0 GHz, while the GQ processors have a processing speed of either 1.2 GHz or 1.45 GHz. Use only processor cards of the same type and speed when adding, replacing, or upgrading processor cards in your system.
Page 24: I/O Expansion Drawer
Hot-Pluggable Disk Drives Four hot-pluggable disk-drive bays: v 18.2 GB to 587.2 GB of disk storage v The following disk-drive sizes and speeds are available: – 18.2 GB Ultra3 10K RPM 1 inch – 36.4 GB Ultra3 10K RPM 1 inch –...
Page 25: Operator Panel
Operator Panel v 32-character LED diagnostics display v LEDs for power on, attention, SCSI activity, and LAN activity v Buttons for power on, system reset, and service processor reset switch: System Reset Button Dumps AIX (if dump is enabled) and reboots Service Processor Reset Switch Resets the service processor (into standby mode).
Page 26: Hardware Management Console (Hmc)
Current usage for the serial port connectors are as follows: Serial Port Number Location Examples of Applicable Usage Serial Port 1 (S1 Operator Panel Service Agent, PDA system management applications (for example, Front) handheld devices, laptop systems), Service Processor menus, ASCII terminal for the operating system console, and modems Serial Port 1 (S1 Rear of the System...
Page 27: Powering The System On And Off
Powering the System on and Off For procedures to power off and power on the system for various system configurations and operating systems, see “Stopping and Starting Your System” on page 424. Console Note: This section applies to a system that does not have an HMC attached. The firmware starts a console-selection sequence at system boot time if any of the following is true: v A console has not yet been selected.
Page 28: Post Keys
The POST screen displays the following words: Memory Memory test Keyboard Initialize the keyboard and mouse. The time period for pressing a key to access the System Management Services, or to initiate a service mode boot is now open. See “POST Keys”...
Page 29: System Unit Locations
System Unit Locations Model 6C4 Front View 1 Operator Panel 4 Media Bay 2 Front Serial Port 5 Hot-Plug Disk Drives 3 CD-ROM Drive (optional) Model 6C4 Rear View 1 PCI-X Slot Access 11a RIO-2 0 Connector 2 Redundant Power Cable Receptacle 11b RIO-2 1 Connector 3 Primary Power Cable Receptacle 12 Serial Connector 2...
Page 30 Model 6E4 Front View 1 Operator Panel 4 Media bay 2 Front Serial Connector 5 Hot-Plug Disk Drives 3 CD-ROM Drive Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 31: Rear View
Rear View 1 PCI-X Slot Access 10 Ethernet Connector 2 2 Redundant Power Cable Receptacle 11 RIO Connector Cover 3 Primary Power Cable Receptacle 12 Serial Connector 2 4 System Power Control Network Connector 13 Serial Connector 3 SPCN2 5 System Power Control Network Connector 14 Serial Connector 1 SPCN1 6 Parallel Connector...
Page 32: Power Supply Locations
Power Supply Locations Model 6C4 1 Power Supply #1 (Primary) 3 AC Good LED (Green) 2 Power Supply #2 (Redundant) 4 DC Good LED (Green) 5 Fault LED (Amber) Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 33 Model 6E4 1 Power Supply #2 (Redundant) (Front 5 AC Good LED (Green) View) 2 Power Supply #1 (Primary) (Front 6 Redundant Power Supply (Rear View) View) 3 Fault LED (Amber) 7 Primary Power Supply (Rear View) 4 DC Good LED (Green) Note: The preceding illustration does not show the LEDs located on the top of the power supplies.
Page 34: Fan Locations
Fan Locations The following illustration identifies the system cooling fans. The fans have an amber LED located on top of the housing. A lit amber LED indicates that the fan is not operating correctly. The power supplies have two groups of three LEDs located on the front and top. The amber LED on the power supply indicates a problem with the power supply.
Page 35: Cec Backplane Locations
CEC Backplane Locations The following illustration of the CEC backplane identifies the primary connectors used in your system. 1 CEC Backplane 17 Serial Port #3 Connector 2 Power Supply #1 (Primary) Connectors 18 Mouse 3 Power Supply #2 (Redundant) Connectors 19 Keyboard 4 SPCN1 Connector 20 Rack Indicator Connector...
Page 36: Pci Riser Card Locations
PCI Riser Card Locations The PCI card has two integrated SCSI controllers. One SCSI controller (PCI, 64-bit) is an SYM53C1010 that operates at 66MHz and has dual LVD (low voltage differential) ports. The other is a 53C875, SE-SCSI controller and is only available on the six-slotted PCI riser card. The internal port from SCSI controller SYM53C1010 connects to the DASD board through a 68-pin SCSI cable.
Page 37 The following illustrations show the connector and slot locations on the four-slotted PCI riser card and six-slotted PCI riser card, respectively. Four-Slotted PCI Riser Card 1 PCI Slot 1 7 4-Slotted PCI Riser Card 8 ″Push″ Labels 2 PCI Slot 2 3 PCI Slot 3 9 Internal Disk Drive SCSI Connector (for internal disk drive use only)
Page 38: Memory Dimm Location
Memory DIMM Location The memory DIMMs used in the pSeries 630 Model 6C4 and Model 6E4 are located on the processor card. Your system contains either one or two processor cards, each card with 8 memory DIMM slots. Associated with each memory DIMM slot is an LED, which is located on the edge of the processor card. A lit LED indicates a problem with a specific memory DIMM.
Page 39: Reading The Operator Panel And System Leds
Reading the Operator Panel and System LEDs The following illustration shows the component location on the operator panel. 1 Power-On Button 6 Operator Panel Display 2 Power LED 7 (FS1) Front Serial Connector (RJ-48 Connector) 3 Attention LED 8 Service Processor Reset Switch (Pinhole) 4 SCSI Port Activity 9 System Reset Button...
Page 40: Scsi Ids And Bay Locations
SCSI IDs and Bay Locations Note: To show the disk drive and disk drive bay locations, the pSeries 630 Model 6C4 and Model 6E4 are shown with their bezels removed. Index Bay Location Drive Name SCSI ID Operator Panel IDE CD-ROM (Default) IDE (Non-SCSI) or IDE DVD-ROM (Optional) SCSI ID 1...
Page 41: System Logic Flow
System Logic Flow When viewing the following system logic flow illustrations, select the diagram that is closest to your system configuration. Systems Configured with a GP Processor and Four-Slotted PCI Riser Card Chapter 1. Reference Information...
Page 42: Systems Configured With A Gq Processor And Six-Slotted Pci Riser Card
Systems Configured with a GQ Processor and Six-Slotted PCI Riser Card Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 43: Location Codes
Location Codes This system unit uses physical location codes in conjunction with AIX location codes to provide mapping of the failing field replaceable units. The location codes are produced by the system unit’s firmware and AIX. Note: When the system is running under the Linux operating system, no ″Linux location codes″ exist, but physical location codes might display in the Linux error logs.
Page 44: Aix Location Codes
For PCI adapters where x is equal to or greater than 1. The x and y are characters in the range of 0-9, A-H, J-N, P-Z (O, I, and lowercase are omitted) and are equal to the parent bus’s ’ibm, aix-location’ open firmware property.
Page 45 For an integrated adapter, EF-GH is the same as the definition for a pluggable adapter. For example, the location code for a diskette drive is 01-D1-00-00. A second diskette drive is 01-D1-00-01. SCSI Devices/Drives For SCSI devices, the location code is defined as follows: AB-CD-EF-G,H | | | | | | | | | Logical Unit address of the SCSI Device...
Page 46: Multiple Fru Callout Instructions
v Pluggable PCI adapters: Note: The number of PCI-X slots available is dependent on the number of slots your PCI riser card has available. Your system can be configured with either a four or six slotted PCI riser card. 20-58 to 20-5F Any PCI card in slot 1 20-60 to 20-67 Any PCI card in slot 2...
Page 47 If the system is logically partitioned, the HMC must be attached. For instructions on activating and deactivating a FRU identify LED, see the Service Focal Point chapter of the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590.
Page 48: Mapping Aix And Physical Location Codes
Mapping AIX and Physical Location Codes Note: When the system is running under the Linux operating system, AIX location codes are not available. Use the following illustration to aid you in the mapping of a location code to its connector on the system backplane.
Page 49: Four-Slotted Pci Riser Card Location Codes
Use the following illustration to aid you in the mapping of a location code to its DIMM slot on the processor cards. Four-Slotted PCI Riser Card Location Codes Use the following illustration to aid you in the mapping of a location code to its slot on the PCI riser card. Chapter 1.
Page 50: Six-Slotted Pci Riser Card Location Codes
Six-Slotted PCI Riser Card Location Codes Disk Drive Backplane Location Codes Use the following illustration to aid you in the mapping of a location code to its slot on the disk drive backplane. Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 51: Aix And Physical Location Code Table
AIX and Physical Location Code Table Note: When the system is running under the Linux operating system, AIX location codes are not available. This section covers the AIX and Physical Location Code tables for the pSeries 630 Model 6C4 and Model 6E4, as well as the 7311 Model D20 I/O Drawer.
Page 52 Component Name Physical Location Code AIX Location Code Memory U0.1-P1-C2-M7 DIMM 7 Memory U0.1-P1-C2-M8 DIMM 8 Integrated Devices Debug Connector Labeled Debug Connector (Manufacturing Use Only) Parallel Port U0.1-P1/R1 01-R1 ISA Bus U0.1-P1 1G-18 HMC2 Connector U0.1-P1/S5 HMC1 Connector U0.1-P1/S4 SPCN2 Connector U0.1-P1/Q5 SPCN1 Connector...
Page 53 Component Name Physical Location Code AIX Location Code PCI Slot 4 Card U0.1-P2-I4 1Z-08 PCI Slot 5 (six-slotted PCI riser card U0.1-P2/I5 only) PCI Slot 5 Card (six-slotted PCI riser U0.1-P2-I5 1D-08 card only) PCI Slot 6 (six-slotted PCI riser card U0.1-P2/I6 only) PCI Slot 6 Card (six-slotted PCI riser...
Page 54 Component Name Physical Location Code AIX Location Code Notes: 1. The physical location code for the PCI slots, when empty, uses the P1/Ix notation, where the ’/’ identifies an integrated device (in this case the empty slot). A PCI device plugged into the slot uses the P1-Ix notation, where the ’-’...
Page 55 2. On the AIX command line, type lsslot -c pci |pg This list relates the AIX logical name of all resources to location code. Look for the AIX logical name that you recorded in the first step and read the location code of the resource. You can then determine the physical location of the resource by flashing the FRU identify LED (see “FRU Identify LEDs”...
Page 56 FRU Name Physical Location Code AIX Location Code Cooling blower 1 U0.dd-F1 Cooling blower 2 U0.dd-F2 Cooling blower 3 U0.dd-F3 Cooling blower 4 U0.dd-F4 SPCN Connectors Reserved U0.dd-P1/Q3 Reserved U0.dd-P1/Q4 SPCN3 connector U0.dd-P1/Q5 SPCN4 connector U0.dd-P1/Q6 Rack Indicator Rack beacon (4-pin) U0.dd-P1/Q7 Operator Panel Operator panel...
Page 57 FRU Name Physical Location Code AIX Location Code I/O drawer backplane U0.dd-P1 I/O subsystem drawer U0.dd RIO Bus Adapter RIO bus adapter U0.dd-P1.1 RIO port 1 upper connector U0.dd-P1.1/Q1 RIO port 1 cable U0.dd-P1.1/Q1# RIO port 0 lower connector U0.dd-P1.1/Q2 RIO port 0 cable U0.dd-P1.1/Q2# PCI Bus Controller...
Page 58 FRU Name Physical Location Code AIX Location Code SPCN4 connector U0.dd-P1/Q6 Rack Indicator Rack beacon (4-pin) U0.dd-P1/Q7 Operator Panel Operator panel U0.dd-L1 Temperature Sensor Temperature sensor (on operator U0.dd-L1 panel) Disk Drive Backplanes Disk drive backplane 1 U0.dd-P3 Disk drive backplane 2 U0.dd-P4 Disk Drive Locations Disk drive bay location are numbered from left to right with the left most bay being #1.
Page 59: System Cables
System Cables The following diagrams show the system cable connections. The following diagram illustrates the routing of the internal power cables. Internal Power Cable Routing Diagram Operator Panel IDE CD-ROM SCSI Media Device CEC Backplane to Operator Panel Signal/Power Cable 2-drop Power Cable from CEC Backplane to IDE CD-ROM and other SCSI Media Devices CEC Backplane to Disk Drive Backplane Power Cable Disk Drive Backplane...
Page 60 Internal Signal Cable Routing Diagram The following diagram illustrates the routing of the signal cables. Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 61: Subsystem Positioning And Cabling
Operator Panel SCSI Media Device (50-pin) SCSI Media Device (68-pin) SCSI Media Device (68-pin) CEC Backplane to Operator Panel Signal Cable SCSI Media (68-pin) to 50-pin Converter Cable SCSI Media Device Signal Cable to Integrated Single-Ended SCSI Connector on the PCI Riser Card CEC Backplane Connector to Diskette Drive Signal Cable CEC Backplane to IDE CD-ROM Signal Cable Diskette Drive...
Page 62 Cabling SPCN Cables to One or Two I/O Subsystems The following illustration shows the SPCN cabling for either one or two I/O drawer configurations. One I/O Drawer Attached to Model 6C4: 1 Model 6C4 3 Cable from Model 6C4 Connector SPCN 2 to 7311 Model D20 Connector SPCN 4 (J16) 2 7311 Model D20 4 Cable from Model 6C4 Connector SPCN 1 to 7311 Model D20...
Page 63 Two I/O Drawers Attached to Model 6C4: 1 Model 6C4 4 Cable from Model 6C4 Connector SPCN 1 to 7311 Model D20 Connector SPCN 3 (J15) 2 7311 Model D20 I/O 5 Cable from Model 6C4 Connector SPCN 2 to 7311 Model D20 Drawer Connector SPCN 4 (J16) 3 7311 Model D20 I/O...
Page 64: Rio-2 Cabling
RIO-2 Cabling I/O drawers are connected to the system through remote I/O (RIO-2) cable loops. The cable loops are connected to ports located on the rear of the system. The RIO-2 cables are connected in loops so that the system has two paths to each I/O drawer. Up to two I/O drawers can be connected to a system using one RIO-2 loop.
Page 65 Two I/O Drawers Attached to Model 6C4: 1 Model 6C4 4 Cable from Model 6C4 Connector RIO-2 0 to 7311 Model D20 Connector RIO-2 0 2 7311 Model D20 I/O 5 Cable from Model 6C4 Connector RIO-2 1 to 7311 Model D20 Drawer Connector RIO-2 1 3 7311 Model D20 I/O...
Page 66: Specifications
Specifications This section contains system specifications for both Model 6C4 and Model 6E4. Note: Refer to the 7014 Series Model T00 and T42 Rack Installation and Service Guide, order number SA38-0577, for information on cabling power from the rack to the I/O subsystem. Dimensions Rack (Model 6C4) Tower (Model 6E4)
Page 67: External Ac Power Cables
Dimensions Rack (Model 6C4) Tower (Model 6E4) Install/Air Flow Maintenance of proper service clearance should allow proper airflow. Service When installing a rack unit, refer to “System Service Clearances” on page 563 for the rack correct clearances. 1. Inrush currents occur only at initial application of power, no inrush occurs during normal power off-on cycle. 2.
Page 68: Service Inspection Guide
Service Inspection Guide Perform a service inspection on the system when: v The system is inspected for a maintenance agreement. v Service is requested and service has not recently been performed. v An alterations and attachments review is performed. v Changes have been made to the equipment that may affect the safe operation of the equipment. v External devices with their own power cables have those cables attached.
Page 69: Chapter 2. Diagnostic Overview
Chapter 2. Diagnostic Overview The system uses an integrated set of software diagnostic procedures to help isolate failing components and system maintenance. This book, along with the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems, is the basis of the diagnostic procedures for the system. In particular, Chapter 4, “Checkpoints”, on page 159, Chapter 5, “Error Code to FRU Index”, on page 209, Chapter 6, “Using the Online and Standalone Diagnostics”, on page 353, and Chapter 10, “Parts Information”, on page 515, in this book are important for the trained service representative to understand and use when isolating a...
Page 70: System Leds
The Minimum Configuration MAP is used to locate defective components not found by normal diagnostics or error-isolation methods. This MAP provides a systematic method of isolation to the failing item. System LEDs LEDs provides a means to identify components in your system. See Chapter 12, “Fault and Attention LEDs”, on page 543 for more information about these LEDs.
Page 71: Fru Isolation
0xxx 2xxx 0xxx and 2xxx codes are AIX progress codes and configuration codes. Location codes may also be shown on the operator panel display during this time. AIX progress codes will not appear when Linux is the operating system. Error Codes If a fault is detected, an 8-digit error code is displayed in the operator panel display.
Page 72: Service Agent For The Pseries 630 Model 6C4 And Model 6E4
If the system is logically partitioned, the HMC must be attached. For instructions on activating and deactivating a FRU identify LED, see the Service Focal Point chapter of the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590.
Page 73: Getting Started
Verify that the HMC host names are defined. For more information about using fully qualified and short host names, see the IBM Hardware Management Console Operations Guide for pSeries, order number SA38-0590. v If you need to add or change a partition name, see the IBM Hardware Management Console Operations Guide for pSeries. Testing Error Reporting To ensure that Service Focal Point is configured correctly, generate a test error by doing the following: 1.
Page 74: Setting Up Surveillance
Enabling this notification causes errors to be passed to the Service Agent application for notification. Note: You must further configure Service Agent to handle notifications sent by Service Focal Point. For more information about Service Agent, refer to the IBM Hardware Management Console Operations Guide for pSeries, order number SA38-0590...
Page 75: Working With Serviceable Events
3. In the Contents area, select Service Focal Point Settings. 4. The Service Focal Point Settings window opens. Select the Surveillance Notification tab at the top of the window. 5. Select one or more managed systems from the list, and click Enable or Disable. Surveillance notification is then either enabled or disabled for the selected managed systems.
Page 76: Saving And Managing Extended Error Data
v Descriptive error text Viewing Serviceable Event Error Details: To view serviceable event error details, do the following: 1. Perform the steps in “Viewing Serviceable Event Details” on page 55. 2. Select an error in the lower table, and click Error Details. Viewing Service Processor Error Details: To view service processor error details, do the following: 1.
Page 77: Activating And Deactivating Fru Leds
Updating Field Replaceable Unit (FRU) Information This task allows you to update the FRU information you changed or modified as a result of this serviceable event. From this panel, you can also activate and deactivate LEDs and search for other serviceable events that contain the same FRU entries.
Page 78: Accessing System Log Error Information
IBM Hardware Management Console for pSeries Installation and Operations Guide. Note: For information on these Service Focal Point settings, see ″Setting Up Surveillance and Enabling Surveillance Notifications″ in the IBM Hardware Management Console for pSeries Installation and Operations Guide.
Page 79: Accessing Errors When A System Is Running Aix And The Console Is Not An Hmc
v If you have not performed any of the steps in “MAP 1321: Quick Entry MAP for Systems with Service Focal Point” on page 87, go to step “Step 1321-1” on page 87 and perform the procedures in the MAP. Accessing Errors when a System is Running AIX and the Console is Not an HMC If the system attention LED comes on and the system is running AIX and the console is not an HMC, do...
Page 80: Resetting The System Attention Led
Resetting the System Attention LED Choose one of the following procedures to reset your attention LED. Resetting the LED when a System is Attached To an HMC To reset the system attention LED on HMC-attached systems, do the following: 1. On the HMC graphical interface, click Service Applications. 2.
Page 81: Chapter 3. Maintenance Analysis Procedures (Maps)
Note: Online AIX diagnostics from the hard drive are not available when the running operating system is Linux. If this system has a IBM Hardware Management Console for pSeries Installation and Operations Guide(HMC) with Service Focal Point (SFP) and you have not previously been directed to MAP 1321, go to “MAP 1321: Quick Entry MAP for Systems with Service Focal Point”...
Page 82 Symptom Starting Point Go to the Fast Path MAP in the RS/6000 Eserver You have a problem that does not prevent the system from booting and the media subsystem operator panel is pSeries Diagnostic Information for Multiple Bus Systems. functional. Go to MAP 0020 in the RS/6000 Eserver pSeries You do not have a symptom.
Page 83: Quick Entry Map
Quick Entry MAP The following is a Quick Entry MAP table of contents. Problem Description Page No. Service actions The rack indicator LED does not operate as expected. The system attention LED on the operator panel is on. OK does not appear in the operator panel display before pressing the power-on button. Other symptoms appear in the operator panel display or LEDs before the power-on button is pressed.
Page 84 Symptom Action Service Actions You have an open service event in the service action Go to “Service Focal Point” on page 52. event log. You have parts to exchange or a corrective action to 1. Go to Chapter 9, “Removal and Replacement perform.
Page 85 3. Go to the ″Entry MAP″ in the IBM Hardware Management Console for pSeries Maintenance Guide, order number SA38-0603. 4. If you cannot fix the problem using the HMC tests in the IBM Hardware Management Console for pSeries Maintenance Guide, there might be a problem with the CEC backplane; replace the CEC backplane.
Page 86 There is a Display Problem (Distortion, Blurring, Etc.) Symptom: All display problems. Action: 1. If you are using the HMC, go to the IBM Hardware Management Console for pSeries Maintenance Guide, order number SA38-0603. 2. If you are using a graphics display: a.
Page 87 Action: 1. If the password is being entered from the hardware management console (HMC), go to the IBM Hardware Management Console for pSeries Maintenance Guide. 2. If the password is being entered from a keyboard attached to the system, then the keyboard or its controller may be faulty.
Page 88 Symptom Action Symptom: The System Management Services menu is displayed. Action: If you are loading diagnostics from the CD-ROM, you may not have pressed the correct key when you were trying to indicate a service mode IPL of the diagnostic programs. If this is the case, start again at the beginning of this step.
Page 89: Map 1020: Problem Determination
MAP 1020: Problem Determination Purpose of This MAP Use this MAP to get an error code if you were not provided one by the customer or you are unable to load diagnostics. If you are able to load the diagnostics, go to MAP 0020 in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 90 Another feature that could disrupt a service action by powering the system on is an AIX function called Timed Power-On (not available when Linux is the operating system). For more information about timed power-on, see “System Power-On Methods” on page 391. Be prepared to record code numbers and use those numbers in the course of analyzing a problem.
Page 91 Symptom Action The system stopped and a code is displayed on the Go to the “Quick Entry MAP” on page 63. operator panel. The rack identify LED does not operate properly. Go to the “Entry MAP” on page 61. The system stops with a prompt to enter a password. Enter the password.
Page 92 Symptom Action Symptom: The System Management Services menu is displayed. Action: If you are loading diagnostics from the CD-ROM, you may not have pressed the correct key when you were trying to indicate a service mode IPL of the diagnostic programs. If this is the case, start again at the beginning of this step.
Page 93: Map 1240: Memory Problem Resolution
MAP 1240: Memory Problem Resolution Note: The firmware or error code that sent you here could be one of the following: v Service Processor Checkpoints 910B, 910C, 910E or 95xx v Firmware Checkpoints E134 or E701 v System Power Control Network Error Code 1011840C v Firmware Error Codes 25Cyy001, 25Cyy002, 25B00001 or 25B00004 v Service Processor Error Codes 406x001x, 406x010x, 406x013x, 406x0CA6 or 450x30xx v Common Firmware Error Codes B1xx466x...
Page 94 Memory DIMMs, however, must be installed in matched (size and speed) quads. Refer to “Memory DIMMs” on page 492 for labeling of the processor card and instructions on memory DIMM removal and installation. Do not, however, replace the covers as directed while troubleshooting this problem. Memory DIMM quads can only be installed in one of the following two memory DIMM slot combinations: v 1, 3, 6 and 8 v 2, 4, 5 and 7...
Page 95 Step 1240-3 1. Turn off the power. Remove the power cord. 2. Remove processor card 1. 3. Reinstall processor card 2 in slot 1. 4. Reattach the power cord. Wait for OK to display in the operator panel. 5. Turn on the power. Attempt to boot to the SMS menus. (The system may stop with an 8-digit error code before it reaches the SMS menus.) 6.
Page 96 Step 1240-5 One of the FRUs remaining in the system unit is defective. 1. Turn off the power. Remove the power cord. 2. Exchange the following FRUs one at a time in the order listed: v CEC backplane v Processor cards 3.
Page 97 Step 1240-7 1. Turn off the power. Remove the power cord. 2. Remove one quad of DIMMs. Record the positions of the DIMMs as they are removed. When instructed to reinstall the DIMMs, install them back into the same slots from which they were removed. 3.
Page 98 Step 1240-10 1. Turn off the power. Remove the power cord. 2. Move the quad of DIMMs that is on the processor card to the other quad’s location. 3. Reattach the power cord. Wait for OK to display in the operator panel. 4.
Page 99 Step 1240-12 Have all the DIMMs in the quad located on the processor card been replaced? Go to “Step 1240-11” on page 78 to test the next DIMM of the quad on the processor card. Replace the processor card. This ends the procedure. Enable memory repeat gard if necessary. Restore the system to its original configuration.
Page 100: Map 1230: Linux Platform Error Problem Resolution
MAP 1230: Linux Platform Error Problem Resolution Purpose of This MAP Use this MAP to resolve problems reported by SRNs A00-000 to A1F-FFF from a partition running Linux. Step 1230-1 1. The last character of the SRN is bit-encoded as follows: Replace all FRUs listed Hot-swap is supported Software or Firmware could be the cause...
Page 101 Step 1230-4 Were any FRUs or location code reported with the SRN? Go to “Step 1230-5”. Go to “Step 1230-9”. Step 1230-5 Run the diagnostics in problem determination mode on sysplanar0. Were there any FRUs reported with the SRN? Go to “Step 1230-6”. Go to “Step 1230-9”.
Page 102 3. Refer to the last character in the SRN. A 1, 3, 5, or 7 indicates that all FRUs listed on the Problem Report Screen need to be replaced. For SRNs ending with any other character, exchange one FRU at a time, in the order listed. Note: Use the appropriate procedure in “Procedure List”...
Page 103 Step 1230-13 1. After performing a shutdown of the operating system, turn off power to the system. 2. Remove the new FRU and install the original FRU. 3. Exchange the next FRU in list. 4. Turn on power to the system. 5.
Page 104 Step 1230-15 Is the problem the same as the original problem? The symptom has changed. Check for loose cards, cables, and obvious problems. If you do not find a problem, go to “MAP 1020: Problem Determination” on page 69 and get a new SRN. Go to “Step 1230-16”.
Page 105: Map 1235: System Array Self-Repair Problem Resolution For Linux
MAP 1235: System Array Self-Repair Problem Resolution for Linux Purpose of This MAP Use this MAP to resolve problems reported by SRNS A11-560 to A11-580. Note: The following steps may require that the system be rebooted to invoke Array bit steering, so you may wish to schedule deferred maintenance with the system administrator to arrange a convenient time to reboot their system.
Page 106: Map 1320: Service Focal Point
MAP 1320: Service Focal Point These procedures define the steps to take when servicing a machine that is equipped with Service Focal Point (SFP). You might also be directed to these procedures if the system is running Linux as its only operating system.
Page 107: Map 1321: Quick Entry Map For Systems With Service Focal Point
MAP 1321: Quick Entry MAP for Systems with Service Focal Point Notes: 1. If you are working on a system that is managed by an HMC, the term service action event is synonymous with serviceable event in this MAP. 2. If you are working on a system that is managed by an HMC, some steps in this MAP may ask you to open the details of the service action event and obtain error codes and FRU location codes.
Page 108 Step 1321-7 Are there any serviceable events with FRU location codes reported in “Step 1321-5” on page 87? Go to “Step 1321-14” on page 89. Go to “Step 1321-8”. Step 1321-8 From the list of open service action events with FRUs reported, examine the details of each service action event and record the error code.
Page 109 Step 1321-14 At the HMC console, open Service Focal Point (SFP) and examine the service action event log for any closed service action events. For SFP operating instructions, refer to “Service Focal Point” on page 52. Step 1321-15 Are there any service action events that are closed? Go to the table in “Entry MAP”...
Page 110 Step 1321-22 Look for and record any additional error information or software messages on the operator panel or the console (serial TTY, Vterm, or HMC). Choose a running Linux partition (preferably the partition with the problem). Step 1321-23 Is Linux usable in any partition with Linux installed? Go to “Step 1321-30”...
Page 111 3. Record that, for this Linux partition, you performed substep 3 of “Step 1321-24” on page 90 for later steps. Use the following command to list diagela messages recorded in the Linux system log: cat /var/log/platform |grep diagela |more Linux run-time diagela error messages are logged in the platform file under /var/log. The following is an example of the Linux system error log diagela messages.
Page 112 4. Also use the following command to list RTAS messages recorded in the Linux system log: cat /var/log/platform |grep RTAS |more Linux RTAS error messages are logged in the platform file under /var/log. The following is an example of the Linux system error log RTAS messages. Aug 27 12:16:33 larry kernel: RTAS: 15 -------- RTAS event begin -------- Aug 27 12:16:33 larry kernel: RTAS 0: 04440040 000003f8 96008508 19155800 Aug 27 12:16:33 larry kernel: RTAS 1: 20030827 00000001 20000000 00000000...
Page 113 Aug 27 12:16:33 larry kernel: RTAS 46: 00000000 00000000 00000000 00000000 Aug 27 12:16:33 larry kernel: RTAS 47: 00000000 00000000 00000000 00000000 Aug 27 12:16:33 larry kernel: RTAS 48: 00000000 00000000 00000000 00000000 Aug 27 12:16:33 larry kernel: RTAS 49: 00000000 00000000 00000000 00000000 Aug 27 12:16:33 larry kernel: RTAS 50: 00000000 00000000 00000000 00000000 Aug 27 12:16:33 larry kernel: RTAS 51: 00000000 00000000 00000000 00000000 Aug 27 12:16:33 larry kernel: RTAS 52: 00000000 00000000 00000000 00000000...
Page 114 Step 1321-26 If you performed substep 3 of “Step 1321-24” on page 90 for the current Linux partition, go to “Step 1321-27”, and when asked in “Step 1321-27”, do not record any RTAS messages from “Step 1321-26” for the current Linux partition. Examine the Linux boot (IPL) log by logging in to the system as the root user and entering the following command: cat /var/log/boot.msg |grep RTAS |more...
Page 115 Step 1321-28 If you performed substep 3 of “Step 1321-24” on page 901321-24 for the current Linux partition, go to “Step 1321-29”, and when asked in “Step 1321-29”, do not record any additional extended data from “Step 1321-26” on page 94 for the current Linux partition. Examine the extended data in both logs.
Page 116 Step 1321-31 If no additional error information is available and the problem has not been corrected, shut down the system. If an HMC is not attached, you need a laptop computer (and cable, part number 62H4857) capable of connecting to serial port 1 on the processor subsystem. Note: The Linux login prompt cannot be seen on a laptop computer connected to serial port 1.
Page 117 Step 1321-36 To determine if any device(s) or adapter(s) are missing, compare the list of found resources and partition assignments to the customer’s known configuration. Record the location of any missing devices. Also record any differences in the descriptions or the locations of devices. You may also compare this list of found resources to a prior version of the device tree as follows: Note: Every time that the partition is booted, the update-device-tree command is run and the device tree is stored in the /var/lib/lsvpd/ directory in a file with the file name device-tree-YYYY-MM-DD-...
Page 118 Step 1321-38 Does the system appear to stop or hang before reaching the login prompt or did you record any problems with resources in “Step 1321-36” on page 97? Note: If the system console or VTERM window is always blank, choose NO. If you are sure the console or VTERM is operational and connected correctly, answer the question for this step.
Page 119 Step 1321-42 Was the problem corrected in Step 1321-41? Go to “Step 1321-34” on page 96. Return the system to its original configuration. This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems. Step 1321-43 Were any other symptoms recorded in step 1321-1? Call support.
Page 120: Map 1322: End Of Call Map For Systems With Service Focal Point
MAP 1322: End of Call MAP for Systems with Service Focal Point Note: If you are working on a system that not managed by an HMC go to ″MAP 0410: Repair Checkout″ in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems Step 1322-1 For future reference, record the SRC or symptom and the location code of the FRU you replaced.
Page 121 Step 1322-9 Is the FRU list identical (same FRUs, same number of FRUs, and same order of FRUs) to the FRU list of the error code recorded in “Step 1322-1” on page 100? Go to “Step 1322-10”. Go to “Step 1322-11”. Step 1322-10 The FRU list is different.
Page 122 Step 1322-16 Remove all entries in the list of all partition(s) you recorded in “Step 1322-11” on page 101. If you are referred to the list of partition(s) obtained in “Step 1322-11” on page 101 in future steps, the list is empty. Go to “Step 1322-17”.
Page 123 Step 1322-27 Is the error class recorded in “Step 1322-6” on page 100 AIX? Go to “Step 1322-33”. Go to “Step 1322-28”. Step 1322-28 Perform the following steps for each entry in the list of all partition(s) you recorded in “Step 1322-11” on page 101, except the partition you were using to debug the original problem.
Page 124 Step 1322-34 While processing all service action events, were you directed to “Step 1322-14” on page 101? If the system attention LED is still on, use the HMC to turn off the LED as described in “Resetting the LED when a System is Attached To an HMC” on page 60. This completes the repair. Return the system to the customer.
Page 125: Map 1520: Power
MAP 1520: Power Notes: 1. This is not a start-of-call MAP. Use this Power MAP only if you have been directed here from another MAP, an SRN in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems, or an error code.
Page 126: Fru Identify Leds
If the system is logically partitioned, the HMC must be attached. For instructions on activating and deactivating a FRU identify LED, see the Service Focal Point chapter of the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590.
Page 127: Map 1521: Base System Drawer With Power Failure And No Error Codes
MAP 1521: Base System Drawer With Power Failure and No Error Codes Step 1521-1 For Model 6C4, do the following: 1. Place the drawer into the service position as described in “Placing the Model 6C4 into the Service Position” on page 429. 2.
Page 128 Step 1521-2 Is the green power light on the power distribution panel on? Go to “Step 1521-3”. Go to “Step 1521-5” on page 109. Step 1521-3 Do the following: 1. Unplug the main power cable from the wall outlet. 2. If you are servicing a drawer unit that is mounted in a rack, unplug the main power cable from the power distribution panel.
Page 129 Step 1521-5 Turn off the power and do the following: For Model 6C4: 1. Unplug the the system unit power cables from the power distribution panel. 2. Unplug the power cables from the system unit. 3. Check that the power cables have continuity. 4.
Page 130 Step 1521-7 1. Unplug the power cables from the system unit. 2. Exchange the operator panel assembly. 3. Plug the power cables into the system unit and wait for the OK prompt located on the operator panel display. 4. Turn on the power. Does the power LED on the operator panel come on and stay on? Reinstall the original operator panel assembly.
Page 131 Do the following as you exchange each of the above FRUs in the order listed: 1. Turn off the power. 2. Unplug the power cable from the system unit. 3. Exchange one of the FRUs in the list. 4. Connect the power cable to the system unit. 5.
Page 132 Step 1521-11 Does the system contain two power supplies? Go to “Step 1521-12”. Go to “Step 1521-14” on page 113. Step 1521-12 Shut down the system and remove all power cables from the rear of the system unit. Exchange the following FRUs in the order listed: 1.
Page 133 Step 1521-14 Because the Model 6C4 and Model 6E4 accommodate redundant power supplies, it is not necessary to power off the system when replacing a power supply. The power supplies are symmetrical, so replacement starts with the unit closest to the system wall of the system drawer (power supply 1).
Page 134: Map 1522: Cannot Power On The I/O Drawer, Power Present Led Does Not Come On
MAP 1522: Cannot Power On the I/O Drawer, Power Present LED Does Not Come On Step 1522-1 Attempt to power on the I/O drawer (see “Starting the System without an HMC Attached” on page 425) Does the I/O drawer power on? Go to “Step 1522-2”.
Page 135 Step 1522-7 Replace the items in the following list one at a time. Turn the power off before removing the item, and turn the power back on after replacing the item to determine if the drawer will power on. 1. Replace the power supply with the green DC good LED off. 2.
Page 136 Step 1522-11 Note: Read the danger and caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the dc power cable from each power supply of the I/O drawer. 2. Use a multimeter to measure the dc voltage at the drawer end of each dc power cable. Is the dc voltage from −40 V dc to −60 V dc? There is no power to the drawer.
Page 137 Step 1522-15 Note: Read the danger and caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the ac power cable(s) from the power distribution unit that supplies power to the I/O drawer.
Page 138 Step 1522-18 Is the ac power cable from the rack power distribution unit to the customer’s ac power outlet connected and seated correctly at both ends? Connect the ac power cable correctly at both ends. This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 139 Step 1522-22 Replace the items in the following list one at a time. Turn off the power before removing the item, and turn the power back on after replacing the item to determine if the drawer will power on. 1. Replace the power supply with the amber fault LED on solid. 2.
Page 140 Step 1522-26 Reinsert the following components in the I/O drawer, one card at a time, disconnecting the ac power cable (dc power cable in a dc-powered system) to each power supply before reinsertion and reconnecting the ac power cable (dc power cable for a dc-powered system) to each power supply after reinsertion: 1.
Page 141: Map 1523: The Spcn Error Codes Table Directed You Here And The Error Code Is 1011 1B0X
MAP 1523: The SPCN Error Codes Table Directed You Here and the Error Code is 1011 1B0x A base system power supply is reporting a load fault. Note: Read the danger and caution notices under “Safety Notices” on page xi before continuing with this procedure.
Page 142 Step 1523-3 1. Turn off the power. 2. Reinstall base system power supply 2 that was removed in “Step 1523-2” on page 121. 3. Reconnect the ac power cable (dc power cable in a dc-powered system) to the base system power supply 2.
Page 143 Step 1523-6 1. Turn off the power. 2. Reinstall base system fan 3 that was removed in “Step 1523-5” on page 122. 3. Remove base system fan 4. Disregard a base system fan error code if it occurs during this step. 4.
Page 144: Map 1540: Problem Isolation Procedures
If the system is logically partitioned, the HMC must be attached. For instructions on activating and deactivating a FRU identify LED, see the Service Focal Point chapter of the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590.
Page 145 This system is configured with an arrangement of LEDs that help identify various components of the system. These include but are not limited to: Problem Isolation Procedures Symptom/Reference Code/Checkpoint Action You were sent here by the RS/6000 Eserver pSeries Go to “MAP 1542: I/O Problem Isolation” on page 127. Diagnostic Information for Multiple Bus Systems book.
Page 146: Map 1541: Jtag Problem Isolation
MAP 1541: JTAG Problem Isolation Step 1541-1 Record the error code and location code(s) that sent you to this MAP. Step 1541-2 Turn off the power. Step 1541-3 Replace the following, if present, one at a time and in the order listed: v First location code item recorded, if any, “Step 1541-1”.
Page 147: Map 1542: I/O Problem Isolation
MAP 1542: I/O Problem Isolation This MAP is used to locate defective FRUs not found by normal diagnostics. For this procedure, diagnostics are run on a minimally configured system. If a failure is detected on the minimally configured system, the remaining FRUs are exchanged one at a time until the failing FRU is identified. If a failure is not detected, FRUs are added back until the failure occurs.
Page 148 Step 1542-1 1. Ensure that the diagnostics and the operating system are shut down. 2. Turn off the power. 3. Select slow boot mode (select Disable Fast Boot) on the System Power Control menu from the service processor main menu. 4.
Page 149 Step 1542-4 The system stopped with the Please define system console prompt appearing on the system console. Standalone diagnostics can be booted. Perform the following: 1. Follow the instructions on the screen to select the system console. 2. When the DIAGNOSTIC OPERATING INSTRUCTIONS screen is displayed, press Enter. 3.
Page 150 4. Examine the connection at the I/O port connector 1 (U0.dd-P1.1/Q1) of the I/O subsytem recorded in substep 3 on page 129. If the RIO cable attached to the I/O port connector 1 of the I/O subsytem connects to the I/O port connector 0 of another I/O subsystem, record that the I/O subsystem identified in substep 3 on page 129 is ″looped one″...
Page 151 Step 1542-7 The Eserver pSeries 630 Model 6C4 and Model 6E4 server may have up to two I/O subsystems attached to its RIO ports. The following steps reduce the system I/O to only the I/O of the base system. 1. Turn off the system power. 2.
Page 152 Step 1542-11 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 1, 2, 3, 4, 5, 6, and 7 (location codes Ux.y-P1-I1 through I7) from the I/O drawer. 3. Label and record the location of any cables attached to the adapters. 4.
Page 153 Step 1542-13 If the Please define the System Console screen does display and all attached devices and adapters are listed, the problem is with one of the adapter cards or devices that was removed or disconnected from the I/O subystem. 1.
Page 154 Step 1542-15 1. Turn off the power. 2. Disconnect the I/O subsystem power cables. 3. Replace the following parts, one at a time, in the sequence listed: a. RIO adapter (if present) of any ″looped one″ I/O subsystem attached to the base system. b.
Page 155 Step 1542-17 1. Turn off the power. 2. At the base system, reconnect the cable connection at RIO-2 port 0 (U0.1-P1/Q2) recorded in “Step 1542-7” on page 131. 3. At the base system, reconnect the cable connection at RIO-2 port 1 (U0.1-P1/Q3) recorded in “Step 1542-7”...
Page 156 Step 1542-21 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 1, 2, 3, and 4 (location codes U0.1-P1-I1 through I4) in the base system that are not attached to the boot device. 3.
Page 157 Step 1542-23 Replace the adapter you just installed with a new adapter, and retry the boot to standalone diagnostics from CD. 1. If the Please define the System Console screen is displayed, follow directions to select the system console. 2. Use the Display Configuration and Resource List to list all attached devices and adapters (refer to the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems, order number SA38-0509, if necessary).
Page 158 Step 1542-25 1. Turn off the power. 2. Disconnect the I/O subsystem power cables. 3. Replace the following parts, one at a time, in the sequence listed: a. Attached external device cable. b. Attached external device(s), one at a time, if more than one. c.
Page 159: Map 1548: Processor Subsystem Problem Isolation
MAP 1548: Processor Subsystem Problem Isolation Notes: 1. Be sure to unplug the power cords before removing or installing processor cards, the PCI riser card, or the CEC backplane to avoid damage to it. 2. This MAP assumes that a CD-ROM drive is installed and connected to the integrated EIDE adapter, and a diagnostic CD-ROM disc is available.
Page 160 Purpose of this MAP This MAP is used to locate defective FRUs not found by normal diagnostics. For this procedure, diagnostics are run on a minimally configured system. If a failure is detected on the minimally configured system, the remaining FRUs are exchanged one at a time until the failing FRU is identified. If a failure is not detected, FRUs are added back until the failure occurs.
Page 161 10. Remove processor card #2 (if installed). If processor card #2 is removed, ensure processor card #1 is installed and contains at least one quad of memory DIMMs. The processor card that is left in the system must contain at least one quad of memory DIMMs. For example, a system configuration having two processor cards;...
Page 162 Does the system stop with code E1F2, E1F3, STBY, 20EE000B or 4BA00840 displayed in the operator panel? A memory DIMM in the quad you just replaced in the system is defective. Turn off the power, remove the power cords, and exchange the memory DIMMs in that quad, one at a time with new or previously removed memory DIMMs.
Page 163 Step 1548-7 No failure was detected with this configuration. 1. Turn off the power and remove the power cords. 2. Reinstall processor card #2. 3. Plug in the power cords and wait for the OK prompt to display on the operator panel display. 4.
Page 164 Exchange the FRUs that have not been exchanged, in the following order: 1. If you are using the hardware management console (HMC) go to the ″Entry MAP″ in the IBM Hardware Management Console for pSeries Maintenance Guide, order number SA38-0603. If you cannot fix the problem using the HMC tests, there may be a problem with the CEC backplane.
Page 165 Step 1548-10 The system is working correctly with this configuration. One of the SCSI devices that you disconnected may be defective. 1. Make sure the diagnostic CD-ROM is inserted into the CD-ROM drive. 2. Turn off the power and remove the power cords. 3.
Page 166 Is the Please define the System Console screen displayed? One of the FRUs remaining in the system unit is defective. Exchange the FRUs that have not been exchanged, in the following order: 1. SCSI cable 2. Disk drive backplane Repeat this step until the defective FRU is identified or all the FRUs have been exchanged. If the symptom did not change and all the FRUs have been exchanged, call service support for assistance.
Page 167 Step 1548-13 The system is working correctly with this configuration. The diskette drive may be defective. 1. Make sure the diagnostic CD-ROM is inserted into the CD-ROM drive. 2. Turn off the power and remove the power cords. 3. Plug the diskette drive cable into the diskette drive connector on the CEC backplane. 4.
Page 168 Is the Please define the System Console screen displayed? The last device or cable that you attached is defective. To test each FRU, exchange the FRUs in the following order: 1. Device and cable (last one attached) 2. CEC backplane (see notes on page 61). If the symptom did not change and all the FRUs have been exchanged, call service support for assistance.
Page 169 Step 1548-16 The last FRU installed or one of its attached devices is probably defective. 1. Make sure the diagnostic CD-ROM is inserted into the CD-ROM drive. 2. Turn off the power and remove the power cords. 3. Starting with the last installed adapter, disconnect one attached device and cable. 4.
Page 170 Step 1548-18 Look at the FRU part numbers associated with the SRN. Have you exchanged all the FRUs that correspond to the failing function codes (FFCs)? Exchange the FRU with the highest failure percentage that has not been changed. Repeat this step until all the FRUs associated with the SRN have been exchanged or diagnostics run with no trouble found.
Page 171 Step 1548-22 The adapter or device is probably defective. If the supplemental media is for an adapter, replace the FRUs in the following order: 1. Adapter 2. CEC backplane (see notes on page 61) If the supplemental media is for a device, replace the FRUs in the following order: 1.
Page 172 Does the system stop with the same error code displayed on the operator panel that directed you to this MAP step? Go to ″MAP 0410: Repair Checkout″ in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems. Reinstall the original FRU. If the symptom did not change and all the FRUs have been exchanged, return to “Step 1548-2”...
Page 173: Map 1549: Attention Problem Isolation
MAP 1549: Attention Problem Isolation Step 1549-1 Record the error code and the location code(s) that sent you to this MAP. Step 1549-2 Turn off the power. Step 1549-3 Examine the following table and locate the error code that sent you to this MAP to determine your next step.
Page 174 Step 1549-6 Did the system stop with the same error code as recorded in “Step 1549-1” on page 153? The card just replaced was defective. This ends the procedure. Return the system to its original configuration. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 175: Map 154B: Insufficient Hardware Resources Problem Isolation
MAP 154B: Insufficient Hardware Resources Problem Isolation Step 154B-1 Record the error code, location code(s) and word 13 that sent you to this MAP. Step 154B-2 Turn off the power. Step 154B-3 Make sure the power is off on the base system drawer. Step 154B-4 Attention: Before replacing any parts, examine the base system drawer for violation of any of the...
Page 176: Step 154B-7
Step 154B-7 Have all the cards listed in “Step 154B-4” on page 155 been replaced? Go to “Step 154B-2” on page 155. Go to “Step 154B-8”. Step 154B-8 Turn off the power. Step 154B-9 Ensure that the power is off on the base system drawer. Step 154B-10 Attention: Before replacing the processor backplane, call for support.
Page 177: Map 154C: Spcn Cable Problem Isolation
MAP 154C: SPCN Cable Problem Isolation Step 154C-1 Record the error code, location code(s), and word 13 that sent you to this MAP. Step 154C-2 Turn off the power. Step 154C-3 Locate the word 13 value that you recorded in Step 154C-1 in the following table and perform the indicated action.
Page 178 Word 13 Value Action A786 xxxx 1. Trace the SPCN cable attached to U0.1-P1/Q5 of the base system drawer back to an attached I/O drawer connector U0.dd-P1/Q6. 2. Trace the SPCN cable attached to connector U0.dd-P1/Q5 of this I/O drawer back to an attached I/O drawer connector U0.dd-P1/Q6.
Page 179: Chapter 4. Checkpoints
Chapter 4. Checkpoints Checkpoints display on the media subsystem operator panel and the virtual terminal while the system is powering on and going through the initial program load (IPL). This chapter explains the IPL flow of the system and provides a table that lists checkpoints that you might see in the operator panel and in a virtual terminal window on the HMC.
Page 180: Ipl Flow Without An Hmc Attached To The System
IPL Flow without an HMC Attached to the System The IPL process starts when ac power is connected to the system. The IPL process has the following phases: v Phase 1: Service Processor Initialization Phase 1 starts when ac power is connected to the system and ends when OK is displayed in the media subsystem operator panel.
Page 181: Service Processor Checkpoints
Before taking actions listed with a checkpoint, check for additional symptoms in the service processor error log. See the “System Information Menu” on page 376 for information on how to access the service processor error log. Notes: 1. Go to “MAP 1548: Processor Subsystem Problem Isolation” on page 139 for any of the following checkpoint hang conditions: v A four-digit code in the range of 8xxx-E4FF, E5Ex, or E700-EFFF that is not listed in the checkpoint tables.
Page 182 Checkpoint Description Action/ Possible Failing FRU 8009 Set NVRAM configuration in TITAN See note 1 on page 167. 800F Start base code See note 1 on page 167. 8010 Start supervisor in base code See note 1 on page 167. 8012 Initialize hardware interrupts See note 1 on page 167.
Page 183 Checkpoint Description Action/ Possible Failing FRU 9037 SLLA initialization (VPD) See note 1 on page 167. 9038 NVRAM initialization See note 1 on page 167. 9039 Serial port initialization See note 1 on page 167. 903A Serial I/O initialization See note 1 on page 167. 903B SPCN initialization See note 1 on page 167.
Page 184 Checkpoint Description Action/ Possible Failing FRU 910F Test and initialize main storage (system See note 1 on page 167. memory) 9110 Free IPL LIDs See note 1 on page 167. 9111 Load run-time LIDS See note 1 on page 167. 9112 Load dump LIDs See note 1 on page 167.
Page 185 Checkpoint Description Action/ Possible Failing FRU 94B0 Wire test faulty driver status refcode See note 2 on page 167. 94B1 Wire test shorted net status refcode See note 2 on page 167. 94B2 Wire test elastic interface test See note 2 on page 167. 94BB Wire test starting See note 2 on page 167.
Page 186 Checkpoint Description Action/ Possible Failing FRU 99FF Service processor writing firmware update See note 2 on page 167. module Attention: This checkpoint may stay in the operator panel for some period of time during a firmware update or hypervisor dump with no indication of activity. Do not assume that the service processor is hung unless this checkpoint has been in the operator panel for at least 15 minutes.
Page 187 Checkpoint Description Action/ Possible Failing FRU B0FA Delayed power-off acknowledged See note 1. B0FF Power-off requested program executing See note 1. Notes: 1. If the system fails to progress after this checkpoint is put in the display, do the following: a.
Page 188: Firmware Checkpoints
Firmware Checkpoints Firmware uses checkpoints (progress codes) in the range of Exxx to EFFF. These checkpoints occur during system startup and can be useful in diagnosing certain problems. Service processor checkpoints are listed in “Service Processor Checkpoints” on page 161. If you have a checkpoint with no location code associated with it, see “Determining Location Code”...
Page 189 Checkpoint Description Action/ Possible Failing FRU E140 Operating system load See “Boot Problems/Concerns” on page 204. E145 Early debug code activated; firmware is Press the g key on the serial interface. halted E149 Create boot mgr node Go to “MAP 1540: Problem Isolation Procedures”...
Page 190 Checkpoint Description Action/ Possible Failing FRU E174 Description: Establishing host connection Action/Possible Failing FRU: If the system is not connected to an active network, or if the target server is inaccessible (which can result from incorrect IP parameters being specified), the system still attempts to boot and because time-out durations are necessarily long to accommodate retries, the system may appear to hang.
Page 191 Checkpoint Description Action/ Possible Failing FRU E1A4 User requested boot to SMS menus via Go to “MAP 1540: Problem Isolation HMC or CSP command Procedures” on page 124. E1A5 User requested boot to open firmware Go to “MAP 1540: Problem Isolation prompt via HMC or CSP command Procedures”...
Page 192 3. Check the serial connection between the HMC and the managed system. 4. Reboot the HMC. 5. There may be a hardware problem with the HMC. Refer to the IBM Hardware Management Console for pSeries Maintenance Guide. 6. There may be a hardware problem with the service processor in the managed system.
Page 193 Checkpoint Description Action/ Possible Failing FRU E1DC Description: Dynamic console selection. Action/Possibly Failing FRU 1. If a console is attached, but nothing is displayed on it, go to ″All display problems″ in the Entry MAP. 2. If selection screens can be seen on the terminals and the appropriate key on the input device is pressed within 60 seconds but there is no response to the keystroke: a.
Page 194 Checkpoint Description Action/ Possible Failing FRU E1F9 Building boot device list for fibre-channel 1. If a location code is available, follow the adapters. (The location of the SAN adapter Repair actions listed for error code being scanned is also displayed.) 21A0 00XX.
Page 195 Checkpoint Description Action/ Possible Failing FRU E500 Begin I/O drawer configuration 1. Check for system firmware updates. 2. Go to “MAP 1540: Problem Isolation Procedures” on page 124. E501 Initialize I/O data structures 1. Check for system firmware updates. 2. Go to “MAP 1540: Problem Isolation Procedures”...
Page 196 Checkpoint Description Action/ Possible Failing FRU E50D Copy all of the I/O data 1. Check for system firmware updates. 2. Go to “MAP 1540: Problem Isolation Procedures” on page 124. E50E Copy all of the RIO hub information 1. Check for system firmware updates. 2.
Page 197 Checkpoint Description Action/ Possible Failing FRU E526 Reassign the I/O subsystems to the closest 1. Replace the RIO-2 cable specified by RIO hub the location code. 2. Replace the RIO riser card that the failing drawer is attached to. 3. Replace the RIO riser, U0.dd-P1.1, in the I/O subsystem that the RIO cable in step 1 is attached to.
Page 198 Checkpoint Description Action/ Possible Failing FRU E529 Enable the control port and driver of the 1. Check the RIO cable specified by the current RIO hub location code. If the location code specifies an I/O subsystem or its RIO interface, check the RIO cables going into and out of the I/O subsystem.
Page 199 Checkpoint Description Action/ Possible Failing FRU E52B The RIO cable connected to the RIO port 1. Check the RIO cable specified by the has been detected location code. If the location code specifies an I/O subsystem or its RIO interface, check the RIO cables going into and out of the I/O subsystem.
Page 200 Checkpoint Description Action/ Possible Failing FRU E532 RIO cable detected; enable the RIO hub 1. Replace the RIO-2 cable specified by port the location code. 2. Replace the RIO riser card that the failing drawer is attached to. 3. Replace the RIO riser card (location: U0.dd-P1.1) in the I/O subsystem that the RIO cable in step 1 is attached to.
Page 201 Checkpoint Description Action/ Possible Failing FRU E535 Valid node ID detected at other end of the 1. Replace the RIO-2 cable specified by RIO cable the location code. 2. Replace the RIO riser card that the failing drawer is attached to. 3.
Page 202 Checkpoint Description Action/ Possible Failing FRU E53A Set up the RIO port speed of the exit port 1. Replace the RIO-2 cable specified by of the I/O subsystem connected to the RIO the location code. hub port 2. Replace the RIO riser card that the failing drawer is attached to.
Page 203 Checkpoint Description Action/ Possible Failing FRU E541 Initialize the routing table 1. Replace the RIO cable specified by the location code. 2. Replace the RIO riser card that the failing drawer is attached to. 3. Replace the RIO riser card (location: U0.dd-P1.1) in the I/O subsystem that the RIO cable in step 1 is attached to.
Page 204 Checkpoint Description Action/ Possible Failing FRU E547 Set up the RIO interface chip routing table 1. Replace the I/O subsystem planar specified by the location code. 2. Replace the RIO riser card (location: U0.dd-P1.1) in the I/O subsystem that the RIO cable in step 1 is attached to. 3.
Page 205 Checkpoint Description Action/ Possible Failing FRU E54A Configure the I/O drawer 1. Check the RIO cable specified by the location code. If the location code specifies an I/O subsystem or its RIO interface, check the RIO cables going into and out of the I/O subsystem. 2.
Page 206 Checkpoint Description Action/ Possible Failing FRU E550 Begin to initialize RIO interface chip Replace the device specified by the location code. If the device specified by the location code is the RIO riser card in an I/O subsystem (location: U0.dd-P1.1), and replacing it does not resolve the problem, replace the I/O backplane (location: U0.dd-P1) in the same I/O subsystem.
Page 207 Checkpoint Description Action/ Possible Failing FRU E556 Set up and initialize RIO interface chips Replace the device specified by the under current RIO interface chip location code. If the device specified by the location code is the RIO riser card in an I/O subsystem (location: U0.dd-P1.1), and replacing it does not resolve the problem, replace the I/O backplane (location: U0.dd-P1) in the...
Page 208 Checkpoint Description Action/ Possible Failing FRU E563 Set up RIO interface chip registers If the location code associated with this checkpoint is either U0.1-P1 or U0.1-P2, do the following: 1. Replace the PCI riser card in the CEC drawer, location: U0.1-P2. 2.
Page 209 Checkpoint Description Action/ Possible Failing FRU E566 Enable device arbitration on the RIO If the location code associated with this interface chip checkpoint is either U0.1-P1 or U0.1-P2, do the following: 1. Replace the PCI riser card in the CEC drawer, location: U0.1-P2.
Page 210 Checkpoint Description Action/ Possible Failing FRU E569 Set up RIO interface chip registers If the location code associated with this checkpoint is either U0.1-P1 or U0.1-P2, do the following: 1. Replace the PCI riser card in the CEC drawer, location: U0.1-P2. 2.
Page 211 Checkpoint Description Action/ Possible Failing FRU E56C Set up the RIO interface chip PCI bus If the location code associated with this checkpoint is either U0.1-P1 or U0.1-P2, do the following: 1. Replace the PCI riser card in the CEC drawer, location: U0.1-P2.
Page 212 Checkpoint Description Action/ Possible Failing FRU E570 Initialize the PCI-ISA bridge chip Replace the device specified by the location code. If the device specified by the location code is the RIO riser card in an I/O subsystem (location: U0.dd-P1.1), and replacing it does not resolve the problem, replace the I/O backplane (location: U0.dd-P1) in the same I/O subsystem.
Page 213 Checkpoint Description Action/ Possible Failing FRU E581 Read the PCI bus configuration header. 1. This error code may indicate that the RIO cables are not properly connected to the I/O subsystems. Check the RIO cabling; refer to “System Unit Locations” on page 9 and “Subsystem Positioning and Cabling”...
Page 214 Checkpoint Description Action/ Possible Failing FRU E585 Valid function of current EADS detected 1. Check for system firmware updates. 2. Replace the I/O subsystem’s RIO riser card (location: U0.dd-P1.1) specified by the location code. 3. If the location code associated with this checkpoint specifies a PCI adapter card, replace the adapter card.
Page 215 Checkpoint Description Action/ Possible Failing FRU E589 Set up EADS function registers 1. Check for system firmware updates. 2. If the location code associated with this checkpoint specifies a PCI adapter card, replace the adapter card. 3. Replace the I/O subsystem backplane specified by the location code.
Page 216 Checkpoint Description Action/ Possible Failing FRU E58D Set up EADS function registers 1. Check for system firmware updates. 2. Replace the I/O subsystem’s RIO riser card (location: U0.dd-P1.1) specified by the location code. 3. If the location code associated with this checkpoint specifies a PCI adapter card, replace the adapter card.
Page 217 Checkpoint Description Action/ Possible Failing FRU E591 Set up EADS function registers 1. Check for system firmware updates. 2. Replace the I/O subsystem’s RIO riser card (location: U0.dd-P1.1) specified by the location code. 3. If the location code associated with this checkpoint specifies a PCI adapter card, replace the adapter card.
Page 218 Checkpoint Description Action/ Possible Failing FRU E595 Detected valid adapter in slot 1. Check for system firmware updates. 2. Replace the I/O subsystem’s RIO riser card (location: U0.dd-P1.1) specified by the location code. 3. If the location code associated with this checkpoint specifies a PCI adapter card, replace the adapter card.
Page 219 Checkpoint Description Action/ Possible Failing FRU E5E0 Initialize system processor array 1. Check for system firmware updates. 2. Replace the I/O subsystem’s RIO riser card (location: U0.dd-P1.1) specified by the location code. 3. Replace the I/O subsystem backplane specified by the location code. 4.
Page 220 Checkpoint Description Action/ Possible Failing FRU E600 SSA PCI adapter open firmware has run Replace the adapter. successfully. E601 SSA PCI adapter BIST has started but Replace the adapter. failed to complete after 4 seconds. E602 SSA PCI open firmware has started. Replace the adapter.
Page 221 Checkpoint Description Action/ Possible Failing FRU E70C Create I/O backplane VPD (I2C problem) Go to “MAP 1540: Problem Isolation Procedures” on page 124. E70D Create VPD 1. Check for system firmware updates. 2. Call service support. E70F Collect CEC VPD Go to “MAP 1540: Problem Isolation Procedures”...
Page 222 Checkpoint Description Action/ Possible Failing FRU E853 Start cable ID request process 1. Check the SPCN and RIO cabling to the I/O subystems. 2. Remove, then reapply power to the system. 3. Go to “MAP 1542: I/O Problem Isolation” on page 127. 4.
Page 223 Checkpoint Description Action/ Possible Failing FRU E900 The system firmware is in the recoverable Go to “MAP 1540: Problem Isolation non-maskable interrupt code Procedures” on page 124. E901 The system firmware is in the Go to “MAP 1540: Problem Isolation unrecoverable non-maskable interrupt code Procedures”...
Page 224: Boot Problems/Concerns
Boot Problems/Concerns Depending on the boot device, a checkpoint may be displayed on the operator panel for an extended period of time while the boot image is retrieved from the device. This is particularly true for tape and network boot attempts. If booting from CD-ROM or tape, watch for activity on the drive’s LED indicator. A blinking LED indicates that the loading of either the boot image or additional information required by the operating system being booted is still in progress.
Page 225 2. If the intended boot device is not correctly identified in the boot sequence, add it to the boot sequence using the SMS menus. If the device can be added to the boot sequence, reboot the system, then go to MAP 0410: Repair Checkout in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 226 b. If the intended boot device is not correctly listed in the boot sequence, add it to the boot sequence using the SMS menus. If the device can be added to the boot sequence, reboot the partition. If the intended boot device cannot be added to the boot list, ask the customer or system administrator to verify that the device you are trying to boot from is assigned to the correct partition.
Page 227 If the device still is not present, continue with the actions shown in the following list. a. Check the SCSI cables b. Remove all hot-swap disk drives except the intended boot device if its a hot-swap drive. If the boot device is present in the boot list when the system is booted to the SMS menus, add the hot-swap disk drives back in, one at a time, until the failing device is isolated.
Page 228 Step 5 The CD-ROM drive, IDE cable, graphics adapter (if installed), or the system board is most likely defective. A TTY terminal attached to the serial port also can be used to determine if the graphics adapter is causing the problem. This is done by removing the graphics adapter, attaching a TTY to the serial port, and retrying standalone diagnostics.
Page 229: Chapter 5. Error Code To Fru Index
Chapter 5. Error Code to FRU Index Attention: Start your activity in this chapter by going to “Checkpoint and Error Code Index” on page 213. In this section, you may be asked to perform additional isolation procedures before looking up the actions for a 4-character checkpoint or 8-character error code.
Page 230: Confirming Initial Error Code
e. Select option 6. Verify that the state changes to currently disabled. Disabling fast system boot automatically enables slow boot. f. Select Option 98 to exit the system power control menu. g. Use the HMC to power up the system to the SMS menus in a full system partition. 3.
Page 231: Four-Character Checkpoints
before the 406x 0EAy error. (Ignore checkpoints that do not have the form Exxx.) Use this checkpoint when returning to the “Checkpoint and Error Code Index” on page 213. Return to the step in the “Checkpoint and Error Code Index” on page 213 table immediately after the step that sent you to this ″Confirming Initial Error Code″...
Page 232: Fru Identify Leds
If the system is logically partitioned, the HMC must be attached. For instructions on activating and deactivating a FRU identify LED, see the Service Focal Point chapter of the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590.
Page 233: Checkpoint And Error Code Index
Checkpoint and Error Code Index The following table is an index to the checkpoints or error codes that you may receive to help diagnose a failure. Locate the code you received, and follow the instructions to determine your next step. Checkpoint or Error What You Should Do Code...
Page 234 Checkpoint or Error Code - 4xxx xxxx Service Processor Error Codes What You Should Do 1. Is the system powered up? Go to step 2 below. Go to step 4 below. 2. Find the error code in the service processor error log and check the value of word 13. Go to 3 below. 3.
Page 235 Checkpoint or Error What You Should Do Code 8xxx Service Processor Checkpoints 9xxx Go to “Service Processor Checkpoints” on page 161 for more information on these Axxx checkpoints. Bxxx A1FD 000x The system has entered recovery mode. Go to “Recovery Mode” on page 398. B006 xxxx Common Firmware Error Codes B1xx xxxx...
Page 236: Operator Panel Error Codes
Operator Panel Error Codes Attention: If you replace FRUs or perform an action and the problem is still not corrected, go to “MAP 1548: Processor Subsystem Problem Isolation” on page 139 unless otherwise indicated in the tables. If you replace FRUs and the problem is corrected, go to ″MAP 0410: Repair Checkout″ in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 237: Spcn Error Codes
SPCN Error Codes Attention: If a power supply or fan is hot-swapped, wait five minutes, then recheck the operating system error log. If the system has to be shut down to replace a power supply or fan, reboot the system, wait five minutes after the operating system login prompt appears, then recheck the operating system error log.
Page 238 Table 2. SPCN Error Codes for the CEC (system unit) (continued) Error Code Description Action/ Possible Failing FRU 1011 1522 Power supply 2 non-power fault 1. System power supply 2 Location: U0.1-V2 2. CEC backplane Location: U0.1-P1 1011 1523 Power supply 2 domain fault 1.
Page 239 Table 2. SPCN Error Codes for the CEC (system unit) (continued) Error Code Description Action/ Possible Failing FRU 1011 2600 Pgood fault CEC backplane Location: U0.1-P1 1011 2603 Pgood fault CEC backplane Location: U0.1-P1 1011 2612 Optical converter fault CEC backplane Location: U0.1-P1 1011 3100 I2C controller fault CEC backplane...
Page 240 Table 2. SPCN Error Codes for the CEC (system unit) (continued) Error Code Description Action/ Possible Failing FRU 1011 7630 Slow system PCI fan 3 failure 1. PCI fan 3 Location: U0.1-F3 2. CEC backplane Location: U0.1-P1 1011 7631 System PCI fan 3 missing 1.
Page 241 Table 2. SPCN Error Codes for the CEC (system unit) (continued) Error Code Description Action/ Possible Failing FRU 1011 8409 No valid processor card VPD found 1. Verify that the processor card(s) is of the right type for your system and is properly installed. 2.
Page 242 Table 2. SPCN Error Codes for the CEC (system unit) (continued) Error Code Description Action/ Possible Failing FRU 1011 9280 SPCN interface failure 1. Check the SPCN cables going to the CEC drawer. 2. Check for system firmware updates. Apply the update if it is available.
Page 243 Table 3. SPCN Error Codes for I/O Subsystems Error Code Description Action/ Possible Failing FRU 1nn1 00AC AC loss or brownout detected Informational message. 1nn1 00EF Remote emergency power off occurred Informational message. 1nn1 1510 Power supply 1 source failure Check the input voltage to the power supply.
Page 244 Table 3. SPCN Error Codes for I/O Subsystems (continued) Error Code Description Action/ Possible Failing FRU 1nn1 1B03 +3.3 V load fault 1. Replace power supply 1, U0.dd-V1. 2. If power supply 2 is present, use power supply 1 that was removed to replace power supply 2.
Page 245 Table 3. SPCN Error Codes for I/O Subsystems (continued) Error Code Description Action/ Possible Failing FRU 1nn1 840D I/O type mismatch 1. Check the RIO and the SPCN cabling. 2. Set the I/O type using the service processor menus. 3. I/O subsystem backplane, U0.dd-P1. 1nn1 840E I/O type mismatch 1.
Page 246: Firmware Error Codes
Firmware Error Codes Attention: If you replace FRUs or perform an action and the problem is still not corrected, go to “MAP 1548: Processor Subsystem Problem Isolation” on page 139 unless otherwise indicated in the tables. If you replace FRUs and the problem is corrected, go to ″MAP 0410: Repair Checkout″ in the RS/6000 Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 247 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20D0 0998 Operating system terminated with error string Call service support. 20D0 0999 Operating system terminated with error string Call service support. 20D0 0A01 Error initializing RTAS NVRAM 1.
Page 248 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20D0 0A0B Error initializing interface/OFDT access 1. Check for system firmware updates. Apply update if available. 2. Contact your next level of support for assistance. 20D0 0A0C Error initializing interface/sensor access 1.
Page 249 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20D0 0A16 Error initializing interface/handling access 1. Check for system firmware updates. Apply update if available. 2. Contact your next level of support for assistance. 20D0 0A17 Error initializing interface/utility access 1.
Page 250 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20D1 0004 Failed to locate service processor device tree 1. Check for system firmware updates. Apply node update if available. 2. Contact your next level of support for assistance.
Page 251 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20D1 000E Function to get time-of-day failed. 1. Check for system firmware updates. Apply update if available. 2. Contact your next level of support for assistance. 20D1 000F Hypervisor call to reset PHB or to check for 1.
Page 252 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20E0 0009 Invalid password entered - system locked The password has been entered incorrectly 3 times. Turn off, then turn on the system unit, then enter the password correctly. 20EE 0003 IP parameter requires 3 dots ″.″...
Page 253 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20EE 000C Description: Pointer to the operating system not found in non-volatile storage. Action: Values normally found in non-volatile storage that point to the location of an operating system were not found.
Page 254 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20EE 0020 The environment variable ″boot-device″ If this error occurs during the installation of AIX via a ″NIM push″, the set_bootlist attribute may exceeds the allowed character limit. not have been set correctly on the NIM master.
Page 255 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20FC 0021 Failed to retrieve power, packaging, and/or 1. Check the RIO cabling. cooling VPD via SPCN for the corresponding 2. Check for system firmware updates. subsystem. 3.
Page 256 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20FF0024 Invalid VPD (84/90 tag length is more than 2KB 1. Replace the part specified by the location - vendor-defined tag) code. 2. If no location code is shown with the error code, call service support.
Page 257 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20FF00C0 Invalid VPD (missing base address of the Replace the part specified by the location RIO-PCI bridge) code. 2. If no location code is shown with the error code, call service support.
Page 258 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 21A0 0001 Description: SCSI DASD - test unit ready failed - hardware error Action: Note: 1. Before replacing any system components: a. Ensure that the controller and each device on the SCSI bus is assigned a unique SCSI b.
Page 259 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 21ED 0002 SCSI changer - test unit ready failed - sense Before replacing any system components, refer data available to the notes in error code 21A0 0001. 1.
Page 260 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 21F2 0001 SCSI read/write optical - test unit ready failed - Before replacing any system components, refer hardware error to the notes in error code 21A0 0001. 1.
Page 261 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25A8 0xxx Description: NVRAM problems Action: Errors reported against NVRAM can be caused by low battery voltage and (more rarely) power outages that occur during normal system usage. With the exception of the 25A80000 error, these errors are warnings that the NVRAM data content had to be re-established and do not require any FRU replacement unless the error is persistent.
Page 262 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25A8 0999 NVRAMRC script evaluation error - stack This is a firmware debug environment error. unbalanced on completion There is no user action or FRU replacement for this error.
Page 263 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2602 0002 Description: Invalid PCI adapter device ID Action: Attention: Before moving the adapter to another slot, verify with the customer or system administrator that the slot that the adapter is being moved to is available to the partition in which the adapter presently resides.
Page 264 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2602 0010 Description: PCI probe error, bridge in freeze state Action: If the location code identifies a slot, do the following: 1. Check for system firmware updates. Apply if available. 2.
Page 265 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU The System is Running Linux Power off the system. See “Non-Hot-Pluggable PCI Adapter Removal” on page 446 and “Adding or Replacing a Non-Hot-Pluggable PCI Adapter” on page 448 for instructions on reseating the card. If reseating the adapter fixes the problem, go to ″MAP 410, Repair Checkout″...
Page 266 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2602 0012 Description: PCI device run-time error, bridge in freeze state Action: If the location code identifies a slot: 1. Check the cabling to the adapter, in particular, the adapters that have serial ports. Serial ports may require null modems or special cabling configurations to avoid connecting driver outputs together.
Page 267 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 27A0 0001 Error obtaining external RIO cable IDs 1. Check the SPCN and RIO cabling going to the I/O subsystem specified by the location code. 2. Check for system firmware updates. 3.
Page 268 Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 29B0 0004 Mouse not present/detected 1. Mouse 2. Replace CEC backplane Location: U0.1-P1 2B20 0011 Processor is manually disabled Use the service processor menus to re-enable the processor and reboot the system 2B20 0012 This is an informational code that is generated There is no action required.
Page 269: Service Processor Error Codes
Table 4. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2B20 8888 Operating system termination request received Informational message. 2B2x 00EE Description: An exception error has been reported on a global processor Action: The type of interrupt that caused the exception is specified by the x as follows: Unknown interrupt System reset interrupt (SRI) Machine check interrupt (MCI)
Page 270 Table 5. Service Processor Error Codes. Error Code Description Action/ Possible Failing FRU 4064 0001 Scan interface basic assurance tests detected a CEC backplane CEC backplane fault Location: U0.1-P1 4064 0002 CEC backplane fault CEC backplane Location: U0.1-P1 4064 0003 Scan interface basic assurance tests detected Processor card processor fault Location: U0.1-P1-C1...
Page 271 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4064 00B1 Bus controller failure 1. Check for system firmware updates 2. PCI riser card Location: U0.1-P2 3. CEC backplane, U0.1-P1 4064 00B3 Processor/VPD problem detected 1.
Page 272 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4064 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 273 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4064 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 4064 0C11 Processor 1 configuration error: VPD mismatch 1.
Page 274 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4064 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 4064 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 275 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4065 0010 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M8 4065 0011 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M6 4065 0012 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M1 4065 0013 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M3...
Page 276 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4065 00B7 Insufficient hardware resources were detected to Go to “MAP 1540: Problem Isolation Procedures” continue IPL of the system after processor on page 124. subsystem testing and initialization was completed 4065 00D1 Informational message Informational message...
Page 277 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4065 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 278 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4065 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 4065 0C11 Proc 1 configuration error: VPD mismatch for 1.
Page 279 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4065 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 4065 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 280 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4066 0010 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M8 4066 0011 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M6 4066 0012 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M1 4066 0013 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M3...
Page 281 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4066 00B7 Insufficient hardware resources were detected to Go to “MAP 1540: Problem Isolation Procedures” continue IPL of the system after processor on page 124. subsystem testing and initialization was completed 4066 00D1 Informational message Informational message...
Page 282 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4066 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 283 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4066 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 4066 0C11 Processor 1 configuration error: VPD mismatch 1.
Page 284 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4066 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 4066 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 285 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 0010 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M8 4067 0011 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M6 4067 0012 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M1 4067 0013 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M3...
Page 286 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 00B7 Insufficient hardware resources were detected to Go to “MAP 1540: Problem Isolation Procedures” continue IPL of the system after processor on page 124. subsystem testing and initialization was completed 4067 00D1 Informational message Informational message...
Page 287 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 288 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 4067 0C11 Processor 1 configuration error: VPD mismatch 1.
Page 289 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 4067 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 290 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 0010 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M8 4068 0011 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M6 4068 0012 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M1 4068 0013 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M3...
Page 291 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 00B7 Insufficient hardware resources were detected to Go to “MAP 1540: Problem Isolation Procedures” continue IPL of the system after processor on page 124. subsystem testing and initialization was completed 4068 00D1 Informational message Informational message...
Page 292 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 293 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 4068 0C11 Processor 1 configuration error: VPD mismatch 1.
Page 294 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 4068 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 295 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4069 0010 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M8 4069 0011 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M6 4069 0012 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M1 4069 0013 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M3...
Page 296 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4069 00B7 Insufficient hardware resources were detected to Go to “MAP 1540: Problem Isolation Procedures” continue IPL of the system after processor on page 124. subsystem testing and initialization was completed 4069 00D1 Informational message Informational message...
Page 297 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4069 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 298 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4069 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 4069 0C11 Processor 1 configuration error: VPD mismatch 1.
Page 299 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4069 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 4069 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 300 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406A 0010 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M8 406A 0011 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M6 406A 0012 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M1 406A 0013 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M3...
Page 301 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406A 00B7 Insufficient hardware resources were detected to Go to “MAP 1540: Problem Isolation Procedures” continue IPL of the system after processor on page 124. subsystem testing and initialization was completed 406A 00D1 Informational message Informational message...
Page 302 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406A 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 303 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406A 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 406A 0C11 Processor 1 configuration error: VPD mismatch 1.
Page 304 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406A 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 406A 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 305 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406B 0010 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M8 406B 0011 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M6 406B 0012 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M1 406B 0013 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M3...
Page 306 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406B 00B7 Insufficient hardware resources were detected to Go to “MAP 1540: Problem Isolation Procedures” continue IPL of the system after processor on page 124. subsystem testing and initialization was completed 406B 00D1 Informational message Informational message...
Page 307 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406B 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 308 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406B 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 406B 0C11 Processor 1 configuration error: VPD mismatch 1.
Page 309 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406B 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 406B 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 310 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406C 0010 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M8 406C 0011 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M6 406C 0012 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M1 406C 0013 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M3...
Page 311 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406C 00B7 Insufficient hardware resources were detected to Go to “MAP 1540: Problem Isolation Procedures” continue IPL of the system after processor on page 124. subsystem testing and initialization was completed 406C 00D1 Informational message Informational message...
Page 312 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406C 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 313 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406C 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 406C 0C11 Processor 1 configuration error: VPD mismatch 1.
Page 314 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406C 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 406C 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 315 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406D 0010 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M8 406D 0011 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M6 406D 0012 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M1 406D 0013 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M3...
Page 316 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406D 00B7 Insufficient hardware resources were detected to Go to “MAP 1540: Problem Isolation Procedures” continue IPL of the system after processor on page 124. subsystem testing and initialization was completed 406D 00D1 Informational message Informational message...
Page 317 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406D 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 318 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406D 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 406D 0C11 Processor 1 configuration error: VPD mismatch 1.
Page 319 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406D 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 406D 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 320 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406E 0010 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M8 406E 0011 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M6 406E 0012 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M1 406E 0013 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M3...
Page 321 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406E 00B7 Insufficient hardware resources were detected to Go to “MAP 1540: Problem Isolation Procedures” continue IPL of the system after processor on page 124. subsystem testing and initialization was completed 406E 00D1 Informational message Informational message...
Page 322 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406E 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 323 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406E 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 406E 0C11 Processor 1 configuration error: VPD mismatch 1.
Page 324 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406E 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 406E 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 325 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406F 0010 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M8 406F 0011 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M6 406F 0012 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M1 406F 0013 Memory DIMM fault Memory DIMM Location: U0.1-P1-C1-M3...
Page 326 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406F 00B7 Insufficient hardware resources were detected to Go to “MAP 1540: Problem Isolation Procedures” continue IPL of the system after processor on page 124. subsystem testing and initialization was completed 406F 00D1 Informational message Informational message...
Page 327 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406F 0A04 Reboot message (run-time array gard failure) for Array bit steering, which is a function in the processor 2. firmware, may be able to correct this problem without replacing hardware.
Page 328 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406F 0C10 Processor 0 configuration error: VPD mismatch 1. Check for system firmware updates. for processor card 0. (Service processor code 2. Call service support. problem.) 406F 0C11 Processor 1 configuration error: VPD mismatch 1.
Page 329 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406F 0EB6 Attention line 5 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124. 406F 0EB7 Attention line 6 stuck fault Go to “MAP 1540: Problem Isolation Procedures” on page 124.
Page 330 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4503 26F7 Description: 2-way processor card fault Action: This error code indicates that the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, located under the system information menu in the service processor menus.
Page 331 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4503 26FB Description: 2-way processor card fault Action: This error code indicates that the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, located under the system information menu in the service processor menus.
Page 332 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4503 26FF Description: 1-way processor card fault Action: This error code indicates that the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, located under the system information menu in the service processor menus.
Page 333 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4503 301C Description: 256 MB DIMM fault Action: This error code indicates that the memory repeat gard function has deconfigured a quad of memory. Do the following: 1.
Page 334 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4503 302E Description: 2 GB DIMM fault Action: This error code indicates that the memory repeat gard function has deconfigured a quad of memory. Do the following: 1.
Page 335 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4505 301C 256 MB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73. 4505 301D 512 MB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73.
Page 336 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4506 301A 128 MB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73. 4506 301B 1 GB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73.
Page 337 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4507 26FE 2-way processor card fault Replace the processor card specified by the location code. 4507 26FF 1-way processor card fault Replace the processor card specified by the location code.
Page 338 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4508 26FB 2-way processor card fault Replace the processor card specified by the location code. 4508 26FD 1-way processor card fault Replace the processor card specified by the location code.
Page 339 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4509 26F8 1-way processor card fault Replace the processor card specified by the location code. 4509 26FA 2-way processor card fault Replace the processor card specified by the location code.
Page 340 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450A 26F6 1-way processor card fault Replace the processor card specified by the location code. 450A 26F7 2-way processor card fault Replace the processor card specified by the location code.
Page 341 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450A 309F 1 GB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73. 450A 30AA 2 GB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73.
Page 342 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450B 309D 512 MB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73. 450B 309E 1 GB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73.
Page 343 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450C 309B 256 MB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73. 450C 309C 256 MB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73.
Page 344 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450D 303D 2 GB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73. 450D 309A 128 MB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73.
Page 345 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450E 303B 1 GB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73. 450E 303C 1 GB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73.
Page 346 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450F 302E 2 GB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73. 450F 302F 256 MB DIMM fault Go to “MAP 1240: Memory Problem Resolution” on page 73.
Page 347 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4609 28C4 CEC backplane fault Replace the CEC backplane, Location: U0.1-P1 460A 287A CEC backplane Replace the CEC backplane, Location: U0.1-P1 460A 28C4 CEC backplane fault Replace the CEC backplane, Location: U0.1-P1 460B 287A CEC backplane...
Page 348 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B23 26F7 Description: 2-way processor card fault Action: This error code indicates that the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, located under the system information menu in the service processor menus.
Page 349 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B23 26FB Description: 2-way processor card fault Action: This error code indicates that the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, located under the system information menu in the service processor menus.
Page 350 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B23 26FF Description: 1-way processor card fault Action: This error code indicates that the processor repeat gard function has deconfigured a processor. Do the following: 1. Go to the processor configuration/deconfiguration menu, located under the system information menu in the service processor menus.
Page 351 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B26 26F7 2-way processor card fault Replace the processor card specified by the location code. 4B26 26F8 1-way processor card fault Replace the processor card specified by the location code.
Page 352 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B28 26FD 1-way processor card fault Replace the processor card specified by the location code. 4B28 26FE 2-way processor card fault Replace the processor card specified by the location code.
Page 353 Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2B 26FB 2-way processor card fault 1. Replace the processor card at location U0.1-P1-C2. 2. If the problem is not resolved, remove the processor card at U0.1-P1-C1 and replace it with the processor card that was removed in the previous step.
Page 354: Memory Dimm Present Detect Bits (Pd-Bits)
Table 5. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2E 26F6 1-way processor card fault Replace the processor card specified by the location code. 4B2E 26F7 2-way processor card fault Replace the processor card specified by the location code.
Page 355: Error Log Utility Procedure
PD value Size 256 MB 1024 MB 2048 MB Note: Memory DIMMs must be installed in quads. Error Log Utility Procedure When the System Management Services menu appears, check the error log for any errors. Use the location code obtained from the SMS error log utility to identify the component the error is reported against.
Page 356 Error Code Description Action/ Possible Failing FRU B006 1403 Missing service processor resource 1. Update system firmware 2. CEC backplane Location: U0.1-P1 B006 1404 Service processor firmware fault 1. Update system firmware 2. CEC backplane Location: U0.1-P1 B006 1405 Service processor firmware fault 1.
Page 357 Error Code Description Action/ Possible Failing FRU B10F 1380 Service processor program failure 1. Update system firmware 2. CEC backplane Location: U0.1-P1 B10F 1381 Service processor flash error 1. Update system firmware 2. CEC backplane Location: U0.1-P1 B10F 1384 Service processor failure CEC backplane Location: U0.1-P1 B10F 1387 Service processor failure...
Page 358 Error Code Description Action/ Possible Failing FRU B1xx 4603 Service processor firmware corrupted 1. Reload system firmware 2. CEC backplane Location: U0.1-P1 B1xx 4606 Firmware failure 1. Check for system firmware updates 2. Operator panel Location: U0.1-L1 3. CEC backplane Location: U0.1-P1 B1xx 4608 Service processor early termination 1.
Page 359 Error Code Description Action/ Possible Failing FRU B1xx 4633 Description: System power control network failure Action: This error code may be informational, or it may indicate a failure in the SPCN firmware update. Before changing any parts, examine word 13 in the service processor error log entry, or bytes 68 and 69 in the AIX error log entry.
Page 360 Error Code Description Action/ Possible Failing FRU B1xx 4643 I2C card/flex cable detection error 1. If the error code is B135 4643, it indicates a PCI riser card detection error. Do the following: a. Verify that the PCI riser card (location: U0.1-P2) is properly seated in the system backplane.
Page 361 Error Code Description Action/ Possible Failing FRU B1xx 4670 Processor drawer cooling 1. Check ambient temperature 2. Check air supply to fans 3. Check fans for proper installation and operation 4. Check for any unsupported cards (that may be too hot) 5.
Page 362 Error Code Description Action/ Possible Failing FRU B1xx 4690 Description: Operating system surveillance time out (AIX to service processor interface failure). Action: 1. This error code indicates that the operating system terminated early (which usually implies an operating system crash). This error code may appear in the service processor error log by itself. However, in the AIX error log, another error points to the cause of the operating system crash.
Page 363 Error Code Description Action/ Possible Failing FRU B1xx 4694 System processor firmware failure 1. Check for system firmware updates. 2. CEC backplane Location: U0.1-P1 B1xx 4695 System power control network to service 1. Check for system firmware updates. processor interface failure 2.
Page 364: Error Code B1Xx 4699
Error Code Description Action/ Possible Failing FRU B1FD 0013 A firmware update has failed because the Reset the service processor (by activating the update image is invalid. The update was stopped pinhole reset switch or by disconnecting, then before any changes were made to the currently reconnecting power).
Page 365 Perform the following actions based on the values of bytes 68 and 69 listed below from the AIX error log entry, or on the first two bytes of word 13 from the service processor error log entry: 2200: Informational message. Actions: This is an informational message.
Page 366 Actions: This is an informational message. No action is required by the customer or service representative. 2526: Informational message. Actions: This is an informational message. No action is required by the customer or service representative. 35EF: The scan dump code was not able to successfully complete the request to close the connection to the load source.
Page 367 Actions: 1. Reset the system using the pin-hole reset button on the operator panel. Retry the operation that caused this error code. 2. Check for a later level of firmware than the one that you were trying to install. Apply if available.
Page 368: Error Code B1Xx 8Ff0
If there are no other error codes or indications of a problem, the A806 (loss of surveillance heartbeat) was a temporary condition and has been resolved; the B1xx4699 code is then an informational message only. If the problem persists: 1. Run diagnostics on the serial port on the HMC. 2.
Page 369: Hmc/Partition Surveillance Error Codes
HMC and the partitions, insure that the short hostnames are set up correctly according to the instructions in ″Using Network Adapters to Communicate With Partitions″ in the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590. Correct any problems...
Page 370: Scan Log Dump Progress Codes
HMC and the partitions, insure that the short hostnames are set up correctly according to the instructions in ″Using Network Adapters to Communicate With Partitions″ in the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590. Correct any problems...
Page 371: Problem Determination Generated Error Codes
Problem Determination Generated Error Codes Table 6. Problem Determination Generated Error Codes Error Code Description Action/ Possible Failing FRU M0BT 0000 The system hung during speaker POST. This Go to “MAP 1540: Problem Isolation Procedures” error code is generated by the customer on page 124.
Page 372 Table 6. Problem Determination Generated Error Codes (continued) Error Code Description Action/ Possible Failing FRU M0SC SI01 Unable to load diagnostics. This error code is Go to “Boot Problems/Concerns” on page 204. generated by the customer performing “Problem Determination” in the Eserver pSeries 630 Model 6C4 and Model 6E4 User’s Guide.
Page 373: Chapter 6. Using The Online And Standalone Diagnostics
Chapter 6. Using the Online and Standalone Diagnostics The AIX diagnostics consist of online diagnostics and standalone diagnostics. Attention: To run online diagnostics on a partition, the AIX operating system must be installed on that partition. If the AIX operating system is not installed, use the standalone diagnostic procedures. Online diagnostics, when they are installed, reside with AIX in the file system.
Page 374: Identifying The Terminal Type To The Diagnostics
Identifying the Terminal Type to the Diagnostics When you run diagnostics, you must identify which type of terminal you are using. If the terminal type is not known when the FUNCTION SELECTION menu is displayed, the diagnostics do not allow you to continue until a terminal is selected from the DEFINE TERMINAL option menu.
Page 375 v On a full system partition, if the diagnostics are loaded from disk or a server, you must shut down the AIX operating system before turning off the system unit to prevent possible damage to disk data. Do this in either of the following ways: –...
Page 376: Concurrent Mode
Concurrent Mode Running the online diagnostics in concurrent mode is started by entering diag at an AIX prompt. Use concurrent mode to run online diagnostics on some of the system resources while the system is running normal activity. Because the system is running in normal operation, the following resources cannot be tested in concurrent mode: v SCSI adapters connected to paging devices v Disk drive used for paging...
Page 377: Standalone Diagnostics Operations
The diag command is then used to invoke the diagnostic controller so you can run the diagnostics. After the diagnostic controller is loaded, follow the normal diagnostic instructions. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation. The AIX Documentation CD contains the base set of publications for the operating system, including system-management and end-user documentation.
Page 378: Considerations For Running Standalone Diagnostics From Cd-Rom
The CD-ROM is attached to an integrated adapter in the base system. All integrated devices must be moved together from partition to partition. Considerations for Running Standalone Diagnostics from CD-ROM Consider the following when you run standalone diagnostics: v The diagnostic CD must remain in the CD-ROM drive for the entire time that diagnostics are running. v The diagnostic CD cannot be ejected from the CD-ROM drive after the diagnostics have loaded.
Page 379 v If you are running standalone diagnostics in an LPAR partition, reboot the partition that will be running the standalone diagnostics. Note: If AIX is running, type the shutdown command. If Linux is running, type the shutdown now -h command. Immediately insert the Standalone Diagnostic CD into the CD-ROM drive, located on the media subsystem.
Page 380: Running Standalone Diagnostics From A Network Installation Management (Nim) Server
Registering a client on the NIM server v Enabling a client to run diagnostics from the NIM server Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation. The AIX Documentation CD contains the base set of publications for the operating system, including system-management and end-user documentation.
Page 381: Attached
In a partitioned system, make the CD-ROM drive available to the partition used to run standalone diagnostics (refer to the IBM Hardware Management Console for pSeries Maintenance Guide, order number SA38-0590for more information). Verify with the system administrator and system users using that partition that all applications on that partition must be stopped, and that the partition will be rebooted.
Page 382 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 383: Chapter 7. Using The Service Processor
Chapter 7. Using the Service Processor Notes: 1. On some of the system management services (or service processor) screens, you will see the term LPAR. LPAR is equivalent to the term logical partitioned system or partitioned system. 2. The information in this chapter regarding the configuring of serial ports (and modems attached to those serial ports), applies only to the serial ports (S1 and S2) on the CEC backplane (location U0.1-P1).
Page 384: Accessing The Service Processor Menus Remotely
Accessing the Service Processor Menus Remotely If your system has a modem connected to serial port 1 or serial port 2 and is configured for call-in (see “Modem Configuration Menu” on page 387), the service processor menus can be accessed remotely as follows: 1.
Page 385: Privileged User Menus
v Read Progress Indicators from Last System Boot Displays a number of the boot progress indicators, which may include service processor checkpoints, IPL checkpoints, or AIX configuration codes, from the previous system boot. This information can be useful in diagnosing system faults. Note: If you are running one or more logical partitions, enter the partition ID (0-15) to display progress indicators for that partition since the last system boot.
Page 386 Note: The information under the Service Processor Firmware heading in the following Main Menu illustration is example information only. Service Processor Firmware VERSION: RH011007 Copyright 2001 IBM Corporation SYSTEM NAME MAIN MENU 1. Service Processor Setup Menu 2. System Power Control Menu 3.
Page 387: Service Processor Setup Menu
Service Processor Setup Menu The following Service Processor Setup Menu is accessed from the Main Menu: SERVICE PROCESSOR SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Enabled 4. Start Talk Mode 5.
Page 388 Privileged General Resulting Menu Access Access Password Password None None Service processor MAIN MENU displays. None Users with the password see the service processor MAIN MENU. Users without password cannot log in. Users see menus associated with the entered password. If you forget the password, you must remove the battery for at least 30 seconds to disable the password.
Page 389 – Surveillance Can be set to Enabled or Disabled. – Surveillance Time Interval Can be set to any number from 2 through 255. – Surveillance Delay Can be set to any number from 0 through 255. Refer to “Service Processor System Monitoring - Surveillance” on page 399 for more information about surveillance.
Page 390: Contents
Use the system reset string option to enter the system reset string, which resets the machine when it is detected on the main console on Serial Port 1. After serial port snooping is correctly configured, at any point after the system is booted to the operating system, whenever the reset string is typed on the main console, the system uses the service processor reboot policy to restart.
Page 391 Option 2 displays the following screen: Scan Log Dump Setup Menu 1. Scan Log Dump Policy: Currently As Needed 2. Scan Log Dump Content: Currently As Requested 3. Immediate Dump 98. Return to Previous Menu 0> 2 Select from the following options: (As Requested=1, Optimum=2, Complete=3, Minimum=4) Enter New Option: 0>...
Page 392: System Power Control Menu
System Power Control Menu This menu is used to set power control options. Other menus that control boot options are available from this menu. SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring Indicate Power-On Menu 3.
Page 393 v Reboot/Restart Policy Setup Menu The following menu controls the Reboot/Restart Policy: Reboot/Restart Policy Setup Menu 1. Number of reboot attempts: Currently 1 2. Use OS-Defined restart policy? Currently No 3. Enable supplemental restart policy? Currently Yes 4. Call-Out before restart: Currently Disabled 98.
Page 394 v Power-On System Allows immediate power-on of the system. v Power-Off System This option is not available on this system. v Enable/Disable Fast System Boot Allows the user to select the IPL type, mode, and speed of the system boot. Attention: Selecting the fast IPL results in several diagnostic tests being skipped and a shorter memory test being run.
Page 395 If this CEC I/O group is assigned to a logical partition that’s not running Linux, or not assigned to any partition, setting the Linux compatibility mode is not required. Note: In the list of devices under Group_128 on the HMC, port two on the integrated SCSI controller (U0.1-P2/Z2) is not shown, but is included in Group_128.
Page 396: System Information Menu
System Information Menu This menu provides access to system configuration information, error logs, system resources, and processor configuration. SYSTEM INFORMATION MENU 1. Read VPD Image from Last System Boot 2. Read Progress Indicators from Last System Boot 3. Read Service Processor Error Logs 4.
Page 397 v Read System POST Errors This option should only be used by service personnel to obtain additional debug information. v Read NVRAM Displays Non Volatile Random Access Memory (NVRAM) content. v Read Service Processor Configuration Displays current service processor configuration. v Processor Configuration/Deconfiguration Menu Enable/Disable CPU Repeat Gard CPU repeat gard will automatically deconfigure a CPU during a system boot if a processor has...
Page 398 The error status of each processor is indicated by AB, where B indicates the number of errors and A indicates the type of error according to the following: 1. Bring-up failure 2. Run-time non-recoverable failure 3. Run-time recoverable failure 4. Group integrity failure 5.
Page 399 These menus allow the user to change the system memory configuration. If it is necessary to take one of the memory DIMMs offline, this menu allows you to deconfigure a DIMM, and then reconfigure the DIMM at a later time. When this option is selected, a menu displays.
Page 400 To change the memory configuration, select the number of the memory DIMM. The memory DIMM state will change from configured to deconfigured or from deconfigured to configured. In the previous example menu, each line shows two DIMMs and indicates whether they are configured. To enable or disable Memory Repeat Gard, use menu option 77 of the Memory Configuration/Deconfiguration Menu.
Page 401 This option is used by service personnel to dump the SPCN trace data from the system unit or an I/O subsystem to gather additional debug information. To dump the SPCN trace data for the processor subsystem (CEC drawer), enter 0 when prompted for the SPCN drawer number and enter d0 when prompted for the unit address.
Page 402 LED Indicator 1. Set/Reset Identify LED state 2. Clear System Attention Indicator 98. Return to Previous Menu Enter LED index 0 > If Option 1 is selected, a list of location codes of the I/O subsystems and the system unit drawer is shown.
Page 403 If one of the devices is selected using the index number, the present state of its LED is displayed, and you are given the option to toggle it as shown in the following example screen. The final state of the LED is then displayed whether or not its state was changed.
Page 404 Selecting option 1 displays the following performance modes: Select from the following options: 1. Large Commercial System optimization 2. Standard Operation 3. Turbo Database Mode 0> Notes: 1. Some processor card changes cause the default performance mode to change. This new setting is not reflected in the menu until after the system is rebooted with the new configuration.
Page 405: Language Selection Menu
If this option is chosen, the menu similar to the following is displayed: Remote I/O (RIO) Link Speed Set Up Menu Hardware Capability (internal and external): 1000 Mbps 1. Maximum RIO speed setting (internal and external): Currently Uninitialized 98. Return to previous menu. 0>1 If option 1 is selected, the RIO interface speed can be set as shown below: Enter new value for this option: (1 = 1000 MBPS, 2 = 500 Mbps)
Page 406: Call-In/Call-Out Setup Menu
Call-In/Call-Out Setup Menu Note: The information in this section regarding the configuring of serial ports, and modems attached to those serial ports, applies only to the serial ports (S1 and S2) on the CEC backplane (location U0.1-P1). These serial ports are normally used for call-in and call-out. Call-out is disabled in partitioned systems.
Page 407: Modem Configuration Menu
Modem Configuration Menu Note: This option applies only to a modem attached to serial port 1 (S1) or serial port 2 (S2) on the CEC backplane. The first two lines of the Modem Configuration Menu contain status of the current selections. Selections are made in the sections labeled Modem Ports and Modem Configuration File Name.
Page 408: Serial Port Speed Setup Menu
Call-in and ring indicate power-on cannot be enabled at the same time. If ring-indicate power-on is already enabled and you try to enable call-in, a message prompts you for confirmation. Refer to the message displayed on the screen. Serial Port Speed Setup Menu This menu allows you to set serial port speed to enhance terminal performance or to accommodate modem capabilities.
Page 409: Call-Out Policy Setup Menu
v Service Center Telephone Number is the number of the service center computer. The service center usually includes a computer that takes calls from servers with call-out capability. This computer is referred to as the catcher. The catcher expects messages in a specific format to which the service processor conforms.
Page 410: Customer Account Setup Menu
v Call-Out policy can be set to first or all. If call-out policy is set to first, the service processor stops at the first successful call-out to one of the following numbers in the order listed: 1. Service Center 2. Customer Administrative Center 3.
Page 411: Service Processor Parameters In Service Mode (Full System Partition)
Service Processor Parameters in Service Mode (Full System Partition) When the system is in service mode, the following service-processor parameters are suspended: v Unattended Start Mode v Reboot/Restart Policy v Call-Out v Surveillance When service mode is exited, the service processor functions are reactivated. System Power-On Methods This section discusses the following system power-on methods: v Power-on Switch...
Page 412: Service Processor Reboot/Restart Recovery
Service Processor Reboot/Restart Recovery Reboot describes bringing the system hardware back up; for example, from a system reset or power-on. The boot process ends when control passes to the operating system process. Restart describes activating the operating system after the system hardware is reinitialized. Restart must follow a successful reboot.
Page 413: Firmware Updates
Downloading the firmware update image and update instructions from the Web is preferred. Always check the pSeries and RS/6000 Support Web site for the latest firmware images and update instructions. The Web address is http://techsupport.services.ibm.com/server/mdownload2 If you cannot download from the Web, do the following: v If the system is running, but access to the Web is not available, see “System Firmware Update in AIX...
Page 414: General Information On System Firmware Updates
Download the detailed instructions, as well as the latest flash images, from the following Web address: http://techsupport.services.ibm.com/server/mdownload2. Before doing a system firmware update, check the Web site for the latest code and images. Do not attempt a firmware update if you are unsure of the image you have, or of the procedure required for the update.
Page 415: Determining The Level Of Firmware On The System
Note: This information may be superseded by the information that is available on the Web site. Always check the Web site for the latest images and instructions for checking the firmware level. The Web address is http://techsupport.services.ibm.com/server/mdownload2 The firmware level can be denoted in either of the following forms: v RRyymmdd, where RR = the pSeries 630’s firmware designation, yy = year, mm = month, and dd = day...
Page 416: System Firmware Update In Aix Using A Locally Available Image
System Firmware Update in AIX Using a Locally Available Image To update the system firmware using a locally available image, perform the following steps: 1. Log in as root user. 2. If the /tmp/fwupdate directory does not exist, create it by issuing the following command: mkdir /tmp/fwupdate 3.
Page 417: Updating System Firmware From The Service Processor Menus
Updating System Firmware From the Service Processor Menus This procedure requires a diskette drive to be installed in the system. This procedure also requires a set of firmware update diskettes in backup format. The service processor menus are available while the system is powered off. As a privileged user, from the service processor main menu, select Service Processor Setup, then select Reprogram Flash EPROM Menu.
Page 418: Updating System Firmware From A Nim Server
Updating System Firmware from a NIM Server Refer to “Running Standalone Diagnostics from a Network Installation Management (NIM) Server” on page 360. Recovery Mode If the service processor detects that its programming has been corrupted when it is powering on to standby mode, it will enter recovery mode.
Page 419: Run-Time Cpu Deconfiguration (Cpu Repeat Gard)
If a processor or memory DIMM is deconfigured, the processor or memory DIMM remains offline for subsequent reboots until it is replaced or memory repeat gard is disabled. The repeat gard function also provides the user with the option of manually deconfiguring a processor or memory DIMM, or re-enabling a previously deconfigured processor or memory DIMM.
Page 420: Call-Out (Call-Home)
For operating system surveillance to work correctly, you must set these parameters: v Surveillance enable/disable v Surveillance interval The maximum time the service processor should wait for a heartbeat from the operating system before timeout. v Surveillance delay The length of time to wait from the time the operating system is started to when the first heartbeat is expected.
Page 421: Console Mirroring
3. To call out before restart, set Call-out before restart to ENABLED from the Reboot/Restart Policy Setup menu. Note: Some modems, such as IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem.
Page 422: Service Processor Error Logs
Service Processor Error Logs The service processor error logs, an example of which follows, contain error conditions detected by the service processor. Error Log 1. 11/30/99 19:41:56 Service Processor Firmware Failure B1004999 Enter error number for more details. Press Return to continue, or ’x’ to return to menu. Press "C"...
Page 423: Lcd Progress Indicator Log
LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types of entries that can appear in the log, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). LCD Progress Indicator Log B0FF 0539..17...
Page 424: Service Processor Operational Phases
Service Processor Operational Phases This section provides a high-level flow of the phases of the service processor. SP Power Applied Pre-Standby Phase Standby Phase SP Menus Available Bring-Up Phase SMS Menus Available Run-time Phase Operating System Login Prompt Available Pre-Standby Phase This phase is entered when the system is connected to a power source.
Page 425: Bring-Up Phase
The standby phase components are as follows: v Modem Configuration The service processor configures the modem (if installed) so that incoming calls can be received, or outgoing calls can be placed. v Dial In Monitor incoming phone line to answer calls, prompt for a password, verify the password, and remotely display the standby menu.
Page 426: Runtime Phase
Runtime Phase This phase includes the tasks that the service processor performs during steady-state execution of the operating system. v Environmental Monitoring The service processor monitors voltages, temperatures, and fan speeds (on some servers). v Responding to System Processor Commands The service processor responds to any command issued by the system processor.
Page 427: Chapter 8. Using System Management Services
Chapter 8. Using System Management Services Use the system management services menus to view information about your system or partition, and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. Notes: 1. On some of the system management services (or service processor) screens, you will see the term LPAR.
Page 428: Select Language
On all menus except the Main Menu, there are several navigation keys: Return to the main menu. Return to the previous menu. Exit the system management services and start the operating system. If X is entered, you are asked to confirm your choice to exit the SMS menus and start the operating system.
Page 429: Change Password Options
Change Password Options The Change Password Options menu enables you to select from password utilities. Note: This option is not available in partitioned systems. Password Utilities 1 Set Privileged-Access Password 2 Remove Privileged-Access Password -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services --------------------------------------------------------------------------------------------------...
Page 430: Setup Remote Ipl (Initial Program Load)
NIC Adapters Device Slot Hardware Address 10/100 Mbps Ethernet PCI Adapt Integ: U0.1-P1/E1 00096baeac10 IBM 10/100/1000 Base-TX PCI U0.1-P2-I1/E1 0009cbce0fde -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services...
Page 431 To change IP parameters, type the number of the parameters for which you want to change the value. Entering IP parameters on this screen will automatically update the parameters on the ping test screen. Attention: If the client system and the server are on the same subnet, set the gateway IP address to [0.0.0.0].
Page 432 Selecting the Spanning Tree Enabled menu allows you to enable or disable the spanning tree flag. If this flag is enabled (because the network the system is being attached to supports spanning trees), the firmware will impose a waiting period of 60 seconds before the adapter is allowed to communicate with the network.
Page 433: Change Scsi Settings
Change SCSI Settings This option allows you to view and change the addresses of the SCSI controllers attached to your system. SCSI Utilities 1. Hardware Spin Up Delay 2. Change SCSI Id -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services --------------------------------------------------------------------------------------------------...
Page 434: Select Boot Options
Select Boot Options Use this menu to view and set various options regarding the installation devices and boot devices. 1. Select Install or Boot a Device 2. Select Boot Devices 3. Multiboot Startup -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services --------------------------------------------------------------------------------------------------...
Page 435 If Hard Drive is selected, the following menu displays: Select Hard Drive Type 1. SCSI 2. SSA 3. SAN 4. None 5. List All Devices -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services -------------------------------------------------------------------------------------------------- Type the number of the menu item and press Enter or Select a Navigation key: _...
Page 436: Select Boot Devices
Select Boot Devices Attention: In a partitioned system, only those devices from which an operating system can be booted that are assigned to the partition that is being booted display on the select boot devices menu. In a full system partition, devices from which an operating system can be booted display on the Select Boot Devices menu.
Page 437 Select Media Type 1. SCSI 2. SSA 3. SAN 4. IDE 5. ISA 7. None 8. List All Devices -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services -------------------------------------------------------------------------------------------------- Type the number of the menu item and press Enter or Select a Navigation key: _ When the media type is selected, all adapters of that type are displayed on the Select Media Adapter...
Page 438: Display Current Settings
Select Task SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A8,0) 1. Information 2. Set Boot Sequence: Configure as 1st Boot Device -------------------------------------------------------------------------------------------------- Navigation keys: M = return to main menu ESC key = return to previous screen X = eXit System Management Services -------------------------------------------------------------------------------------------------- Type the number of the menu item and press Enter or Select a Navigation key: _ Selecting Information displays a menu similar to the following for a hard disk.
Page 439: Restore Default Settings
Restore Default Settings This option restores the boot list to the default boot list. The default boot list will vary depending on the devices that are installed in the system. The default boot list is as follows: 1. Primary diskette drive (if installed) 2.
Page 440 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 441: Chapter 9. Removal And Replacement Procedures
Chapter 9. Removal and Replacement Procedures Notes: 1. Servicing of the Model 6E4 can be performed with the system in either the vertical or horizontal position. Servicing of the Model 6C4 is performed with the system in the rack and placed into the service position.
Page 442: Color Coded Indicators
Color Coded Indicators Some components in this system are color coded to indicate a location where an installation or removal task is performed. When you are installing or removing components in this system, note that the handles and latches are indicated using either blue or orange color. The colors indicate the following: v Orange designates a location for a component that can be installed or removed without powering off the system.
Page 443: Handling Static-Sensitive Devices
Procedure Procedure Name and Page Location System Board (Refer to CEC Backplane) Rack Hardware “Attaching the Mounting Hardware to the Rack Enclosure” on page 567 VPD Update “System Vital Product Data (VPD) Update Procedure” on page 486 Handling Static-Sensitive Devices Attention: Electronic boards, diskette drives, and disk drives are sensitive to static electricity discharge.
Page 444: Stopping And Starting Your System
Stopping and Starting Your System The stopping and starting of your system is system configuration dependent. Read through the following titled sections and follow the instructions in the section that is appropriate for your system configuration. Stopping the System without an HMC Attached Attention: When shutting down your system to install options, shut down all applications first and then shut down the operating system.
Page 445: Stopping The System With An Hmc Attached And Linux Installed
Stopping the System with an HMC Attached and Linux Installed The HMC user interface provides a power-off function to turn off the power to the system. If the system is logically partitioned, Linux in each partition may be stopped individually to make repairs. If the system power must be turned off, all of the logical partitions must be stopped.
Page 446: Starting The System With An Hmc Attached
c. The power LED stays on solid and progress indicators, also referred to as checkpoints, are visible on the operator panel display. 1 Power-On Button 6 Operator Panel Display 2 Power LED 7 (FS1) Front Serial Connector (RJ-48 Connector) 3 Attention LED 8 Service Processor Reset Switch (Pinhole) 4 SCSI Port Activity 9 System Reset Button...
Page 447: Model 6C4 Drawer-Release Latch And Brackets
Model 6C4 Drawer-Release Latch and Brackets The following procedure covers the removal and replacement of the system’s drawer-release latch. Drawer-Release Latch Removal To remove one of the Model 6C4 drawer-release latches, do the following: 1. Open the front rack door and place the system into the service position as described in “Placing the Model 6C4 into the Service Position”...
Page 448: Drawer-Release Latch Replacement
Drawer-Release Latch Replacement To replace one of the Model 6C4 drawer-release latches, do the following: 1. If you have not already done so, open the front rack door and place the system into the service position as described in “Placing the Model 6C4 into the Service Position” on page 429. 2.
Page 449: Drawer-Release Latch Bracket Replacement
Drawer-Release Latch Bracket Replacement To replace the Model 6C4 drawer-release latch brackets, do the following: 1. If you have not already done so, open the front rack door and place the system into the service position as described in “Placing the Model 6C4 into the Service Position”. 2.
Page 450: Returning The Model 6C4 To The Operating Position
1 Model 6C4 4 Stabilizing Bar 2 19-Inch Rack 5 Front Rack Door 3 Extension Rail Safety Release Tab 6 System Drawer-Release Latch After completing the service actions, return the system to the operating position. Returning the Model 6C4 to the Operating Position To return the Model 6C4 to the operating position, do the following: 1.
Page 451: Covers
Covers Before performing the following procedures, read the “Safety Notices” on page xi. Service Access Cover Removal (Model 6C4) To remove the service access cover, do the following: 1. Ensure that the rack has been correctly stabilized before opening the front and rear rack doors. 2.
Page 452: Top Cap Removal (Model 6E4)
Top Cap Removal (Model 6E4) To remove the top cap, do the following: 1. Remove the bezel door as described in “Bezel Door Removal” on page 441. 2. Remove the front bezel as described in “Front Bezel Removal (Model 6E4)” on page 443. 3.
Page 453: Top Cover Removal (Model 6E4)
Top Cover Removal (Model 6E4) To remove the top cover, do the following: 1. Remove the bezel door as described in “Bezel Door Removal” on page 441. 2. Remove the front bezel as described in “Front Bezel Removal (Model 6E4)” on page 443. 3.
Page 454: Top Cover Replacement (Model 6E4)
Top Cover Replacement (Model 6E4) To replace the top cover, do the following: 1. Ensure that the rear top cover bracket is in place. If the rear top cover bracket has not been installed, install it now with two retaining screws. 2.
Page 455: Outer Side Cover Removal (Model 6E4)
Outer Side Cover Removal (Model 6E4) To remove the outer side cover, do the following: 1. Loosen the thumbscrew on the rear of the cover. See the following illustration for the thumbscrew location. 2. Slide the cover toward the rear of the system to release the four locking tab slots located on the top flange of the outer side cover.
Page 456: Service Access Cover Removal (Model 6E4)
Service Access Cover Removal (Model 6E4) To remove the service access cover, do the following: 1. Remove the Model 6E4’s outer side cover as described in “Outer Side Cover Removal (Model 6E4)” on page 435. 2. Loosen the three captive thumbscrews located on the rear of the cover. See the following illustration for thumbscrew locations.
Page 457: Service Access Cover Replacement (Model 6E4)
Service Access Cover Replacement (Model 6E4) To replace the service access cover, do the following: 1. Align the service access cover with the side of the system, about 25 mm (1 inch) from the front of the system. The flanges on the top and bottom of the cover wrap around the system chassis. 2.
Page 458: Back Cover Replacement (Model 6E4)
Back Cover Replacement (Model 6E4) To replace the back cover, do the following: 1. Ensure all cables have been connected and are correctly seated. 2. Align the back cover side edges with the side edges of the system chassis back. 3.
Page 459: Right Side Cover (System Base) Removal (Model 6E4)
Right Side Cover (System Base) Removal (Model 6E4) To remove the right side cover (system base), do the following: 1. Remove the bezel door as described in “Bezel Door Removal” on page 441. 2. Remove the front bezel as described in “Front Bezel Removal (Model 6E4)” on page 443. 3.
Page 460: Right Side Cover (System Base) Replacement (Model 6E4)
Right Side Cover (System Base) Replacement (Model 6E4) To replace the right side cover (system base), do the following: 1. Ensure that the system base plate is secured to the system chassis. If the system base plate has not been secured to the system chassis, lay the system chassis onto its side and secure the system base plate with four retaining screws.
Page 461: Bezel Door (Model 6E4)
Bezel Door (Model 6E4) The following procedure covers removal and replacement of the bezel door. Bezel Door Removal Refer to the following illustration while you perform the steps in this procedure. To remove the bezel door, do the following: 1. Open the bezel door by grasping the bezel door handle. Pull the bezel door out and away from the system.
Page 462: Bezels
Bezels Before performing the following procedures, read the “Safety Notices” on page xi. Front Bezel Removal (Model 6C4) To remove the bezel, do the following: 1. Open the front rack door and place the system into the service position as described in “Placing the Model 6C4 into the Service Position”...
Page 463: Front Bezel Removal (Model 6E4)
Front Bezel Removal (Model 6E4) Refer to the following illustrations while you perform the steps in this procedure. To remove the front bezel, do the following: 1. Remove the bezel door as described in “Bezel Door (Model 6E4)” on page 441. 2.
Page 464: Pci Adapters
For additional information about taking an adapter offline or removing it from the system configuration, see the AIX System Management Guide: Operating System and Devices. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation.
Page 465 To access the hot-plug menus, do the following: 1. Log in as root user. 2. At the command line, type smitty. 3. Select Devices. 4. Select PCI Hot Plug Manager and press Enter. 5. The PCI Hot-Plug Manager menu displays. Return to the procedure that directed you here. The following section describes the menu options.
Page 466: Non-Hot-Pluggable Pci Adapter Removal
Configure a Defined Device Allows a new PCI adapter to be configured into the system if software support is already available for the adapter. The selected PCI slot will go into the On state. Install/Configure Devices Added After IPL The system attempts to configure any new devices and tries to find and install any required software from a user-selected source.
Page 467 1 Service Access Cover 3 System Unit 1a Outer Access Cover 4 PCI Cooling Fan Bracket 2 PCI Adapters 9. Rotate the adapter retainer clip counterclockwise, as shown in the following illustration. 10. The tab resting on the adapter retention bracket should spring to a vertical position, coming to rest next to the adapter retention latch.
Page 468: Adding Or Replacing A Non-Hot-Pluggable Pci Adapter
1 Model 6C4 or Model 6E4 5 PCI adapter faceplate (dotted lines) 2 Adapter Retainer Assembly 6 Adapter Retainer Assembly (in the unlocked position) 3 Adapter Retainer Assembly (retainer seat 7 PCI Adapter down and the retainer clip in the locked position) 4 Adapter Retainer Assembly (retainer seat down and the retainer clip in the unlocked...
Page 469 9. Place the adapter, component-side up, on a flat, static-protective surface. 10. Set any jumpers or switches as instructed by the adapter’s manufacturer. 11. Carefully grasp the adapter by its top edge, and align the adapter with the expansion slot and its connector on the PCI riser card.
Page 470: Hot-Pluggable Pci Adapter Removal
For additional information about taking an adapter offline or removing it from the system configuration, see the AIX System Management Guide: Operating System and Devices. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation.
Page 471 16. If the List PCI Hot-Plug Slots menu indicates that the slot is empty, do the following: a. Press F3 to cancel. b. Select Add PCI Hot-Plug Adapter, and press Enter. The display screen indicates that the PCI slot is empty. c.
Page 472 1 System Unit 5 PCI adapter face plate (dotted lines) 2 Adapter Retainer Assembly 6 Adapter Retainer Assembly (in the unlocked position) 3 Adapter Retainer Assembly (retainer seat 7 PCI Adapter down and the retainer clip in the locked position) 4 Adapter Retainer Assembly (retainer seat down and the retainer clip in the unlocked position)
Page 473: Replacing A Hot-Pluggable Pci Adapter
For additional information about taking an adapter offline or removing it from the system configuration, see the AIX System Management Guide: Operating System and Devices. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation.
Page 474 10. From the menu, select the adapter you are removing. 11. Use the tab key to answer YES to Keep Definition and YES to set Unconfigure Child Devices. Press Enter. 12. The ARE YOU SURE screen displays. Press Enter to verify the information. Successful unconfiguration is indicated by the OK message displayed next to the Command field at the top of the screen.
Page 475 21. Turn the locking latch, and lift the plastic stop for the adapter. 1 System Unit 5 PCI adapter faceplate (dotted lines) 2 Adapter Retainer Assembly 6 Adapter Retainer Assembly (in the unlocked position) 3 Adapter Retainer Assembly (retainer seat 7 PCI Adapter down and the retainer clip in the locked position)
Page 476 If you have added, removed, or replaced any adapters, run the diag -a command. If the system responds with a menu or prompt, follow the instructions to complete the device configuration. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation.
Page 477: Installing A Hot-Pluggable Pci Adapter
34. Replace the service access cover as described in “Service Access Cover Replacement (Model 6C4)” on page 431 or “Service Access Cover Replacement (Model 6E4)” on page 437. 35. On a Model 6C4, put the system drawer back into the operating position as described in “Returning the Model 6C4 to the Operating Position”...
Page 478 13. Rotate the locking retainer clip, lift the plastic stop, and remove the expansion slot cover. 1 System Unit 5 PCI adapter faceplate (dotted lines) 2 Adapter Retainer Assembly 6 Adapter Retainer Assembly (in the unlocked position) 3 Adapter Retainer Assembly (retainer seat 7 PCI Adapter down and the retainer clip in the locked position)
Page 479 16. Lower the tab onto the PCI adapter faceplate. Rotate the adapter retainer clip clockwise until it covers the tab at approximately a 45-degree angle. See the following illustration. 1 System Unit 2 Adapter Retainer Assembly (in the unlocked position) 3 Adapter Retainer Assembly (retainer seat down and the retainer clip in the unlocked position) 4 Adapter Retainer Assembly (retainer seat down and the retainer clip in the...
Page 480: Fans
Fans Before performing the following procedures, read “Safety Notices” on page xi. Removing a Processor Fan in a Non-Hot-Swap Environment Note: A processor fan in a non-hot-swap environment means that your system is configured at the factory with one processor fan installed. To place your system into an environment that enables the hot-swapping of the processor fans, you must purchase a second processor fan and insert it into the unused docking connector.
Page 481: Replacing A Processor Fan In A Non-Hot-Swap Environment
1 Model 6E4 5 Finger Holes 2 Outer Side Cover 6 Processor Fan Bottom Connector 3 Service Access Cover 7 Processor Cooling Fans Access Cover 4 Processor Fan Amber LED 8 Processor Card Cooling Fan (Fan #1) Replacing a Processor Fan in a Non-Hot-Swap Environment To replace a processor fan in a non-hot-swap environment, do the following: 1.
Page 482: Hot-Swap Fan Assembly Removal
Hot-Swap Fan Assembly Removal This section contains procedures for removing processor cooling fans and PCI adapter cooling fans. Select the removal procedure according to the hot-swap fan assembly that you are servicing. Note: On systems with Linux installed, you might be required to shut down and run AIX diagnostics to verify the hot-swap fan repair.
Page 483: Model 6C4 Fan Assembly
Model 6C4 Fan Assembly 1 Model 6C4 7 Processor Fan Bottom Connector 2 Service Access Cover 8 Processor Cooling Fans Access Cover 3 Processor Fan Amber LED 9 Adapter Cooling Fan Retaining Bracket 4 Finger Holes 10 PCI Adapter Cooling Fan Assembly (Fan 5 Processor Card Cooling Fan (Fan #1) 11 PCI Adapter Cooling Fan Assembly (Fan 6 Processor Card Cooling Fan (Fan #2)
Page 484: Model 6E4 Fan Assembly
Use the crontab -l command to read the crontab file to determine if an entry exists. Use the crontab -e command to edit the file. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation. The AIX Documentation CD contains the base set of publications for the operating system, including system-management and end-user documentation.
Page 485 Hot-Swap Processor Fan Replacement When installing a hot-swap processor cooling fan, do the following: 1. Lift the processor fan access cover. 2. Place your thumb and index finger into the two holes located on the top of the replacement fan. 3.
Page 486: Media Drives (Diskette, Cd-Rom, Tape, Or Disk Drive)
Media Drives (Diskette, CD-ROM, Tape, or Disk Drive) Note: The two media bays can be used to house an IDE CD-ROM, IDE DVDROM, SCSI DVDRAM, tape drive, or diskette drive. See the illustration on 467 and 468 for the location of the two media bays. However, if your system has an IDE CD-ROM, it should be placed in media bay 1.
Page 487: Model 6C4 Media Drive
Model 6C4 Media Drive 1 Service Access Cover 6 Disk Drive (4 Pack) 2 Model 6C4 7 Optional Media Device (for example: Tape Drive, DVD, CD-ROM, Diskette Drive) 3 Media Carrier Tray 8 IDE CD-ROM 4 Diskette Drive (Optional) 9 Media Carrier Trays 5 Diskette Drive Cage (Optional) 10 Front Bezel Chapter 9.
Page 488: Model 6E4 Media Drive
Model 6E4 Media Drive 1 Model 6E4 7 IDE CD-ROM 2 Disk Drive (4 Pack) 8 Diskette Drive Carrier (Optional) 3 Media Carrier Trays 9 Diskette Drive Cage (Optional) 4 Front Bezel 10 Diskette Drive (Optional) 5 Bezel Door 11 Outer Side Cover 6 Optional Media Device (for example: Tape 12 Service Access Cover Drive, DVD, CD-ROM, Diskette Drive)
Page 489: Media Replacement
Media Replacement To replace a media drive, do the following: 1. Before handling any card, board, or memory DIMM, be sure to use your electrostatic discharge strap to minimize static-electric discharge. Refer to “Handling Static-Sensitive Devices” on page 423. 2. Set any jumpers or switches on the device according to the documentation provided with the drive. 3.
Page 490: Hot-Plug Disk Drives
2. Before a disk can be removed from a volume group, all data must be backed up and the data removed from the disk to be replaced. Use AIX Logical Volume Manager to perform this task. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation.
Page 491: Configuring (Replacing)
13. To finish the drive configuration, see the AIX System Management Guide: Operating System and Devices. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation. The AIX Documentation CD contains the base set of publications for the operating system, including system-management and end-user documentation.
Page 492 8. Select System Storage Management (Physical and Logical Storage). 9. Select Removable Disk Management. 10. Select Remove a Disk. 11. Select the desired disk from the list on the screen and press Enter. 12. Remove the disk drive by placing the handle on the disk drive into the open position (perpendicular to the drive) and pulling the hot-plug disk drive away from the bay.
Page 493: Hot-Plug Disk Drive Replacement
Hot-Plug Disk Drive Replacement Attention: Before you perform these procedures, ensure that the customer has taken appropriate actions to back up the data for the drive you are removing, and that the drive has been removed from the configuration. Physically removing a hot-plug drive from the system before it has been removed from the system configuration can cause unrecoverable data corruption.
Page 494: Pci Riser Card
PCI Riser Card Attention: To perform this procedure requires a considerable amount of force when removing or installing the riser card from its docking connectors. If you are servicing a Model 6C4, it is strongly recommended that the system drawer be removed from the rack. If you are servicing a Model 6E4, it is strongly recommended that the system be placed on its side, on a flat and stable surface.
Page 495 15. Remove all screws that secure the PCI riser card to the CEC backplane and chassis. 1 PCI Riser Card (The six slotted riser card shown above. The four slotted riser card mounts the same.) 2 Removal Sling 3 CEC Backplane 4 CEC Backplane Connectors to PCI Riser Card Connectors 5 ″Push″...
Page 496 Model 6C4 PCI Riser Card 1 Service Access Cover 6 Media Support Tray 2 PCI Adapters 7 Front Bezel 3 PCI Riser Card 8 IDE CD-ROM 4 Model 6C4 9 Processor Card Assembly #2 5 Media Device 10 Processor Filler Panel Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 497 Model 6E4 PCI Riser Card 1 Outer Side Cover 8 Media Device 2 Service Access Cover 9 IDE CD-ROM 3 PCI Adapters 10 Front Bezel 4 PCI Riser Card 11 Bezel Door 5 Back Cover 12 System Stabilizer Foot 6 Model 6E4 13 Processor Card Assembly #2 7 Media Device Support Tray 14 Processor Filler Panel...
Page 498: Pci Riser Card Replacement
PCI Riser Card Replacement To replace the PCI riser card, do the following: 1. Before handling any card, board, or memory DIMM, be sure to use your electrostatic discharge strap to minimize static-electric discharge. Refer to “Handling Static-Sensitive Devices” on page 423. 2.
Page 499 5. Replace the screws that secure the PCI riser card to the CEC backplane and chassis. Note: For proper alignment, insert all screws before tightening. 6. Reconnect the power, signal, and SCSI cables. 7. Replace all adapters to their proper locations as described in “Adding or Replacing a Non-Hot-Pluggable PCI Adapter”...
Page 500: Disk Drive Backplane
Disk Drive Backplane Attention: To perform these procedures, you are required to remove and install the PCI riser card. Removing or Installing a PCI riser card from its docking connectors requires a considerable amount of force. If you are servicing a Model 6C4, it is strongly recommended that the system drawer be removed from the rack.
Page 501 18. Disconnect all power and signal cables connected to the disk drive backplane. 19. Remove the four retaining screws that secure the disk drive cage to the front of the system chassis. 20. Slide the disk drive cage back until it clears the upper chassis ledge. 21.
Page 502 Model 6E4 Disk Drive Backplane Removal 1 Outer Side Cover 11 Disk Drive (4 Pack) 2 Service Access Cover 12 Media Device Support Shelf 3 PCI Adapters 13 Media Device 4 PCI Cooling Fan 14 Front Bezel 5 Cable-Management Bracket 15 Bezel Door 6 Back Cover 16 IDE CD-ROM Media...
Page 503: Disk Drive Backplane Replacement
Disk Drive Backplane Replacement To replace the disk drive backplane, do the following: 1. Using the six supplied retaining screws, secure the backplane to the disk drive cage. 2. Carefully place the disk drive cage assembly into the system. Slide the disk drive cage assembly toward the front of the system. Ensure the six screw holes located on the cage assembly correctly align with the mating screw holes located on the system chassis.
Page 504: Operator Panel
Operator Panel Before performing the following procedure, read “Safety Notices” on page xi. Operator Panel Removal To remove the operator panel, do the following: 1. On a Model 6C4, open the front and rear rack doors and place the system into the service position as described in “Placing the Model 6C4 into the Service Position”...
Page 505: Model 6E4 Operator Panel
Model 6E4 Operator Panel 1 Top Cap 4 Front Bezel 2 Operator Panel 5 Bezel Door 3 Operator Panel Retaining Screws 6 Model 6E4 Operator Panel Replacement Attention: If you are replacing the operator panel with a new FRU, you must write the system VPD information (machine type, model number, and serial number) into the VPD module.
Page 506: System Vital Product Data (Vpd) Update Procedure
3. At the command prompt, type the code that accesses the hidden menus. If necessary, call your local support center to obtain the code. This menu is for IBM Authorized use only. If you have not been authorized to use this menu, please discontinue use immediately.
Page 507 5. Type the VPD serial number. Note: The serial number must be entered correctly. Enter the last seven digits only. Do not include the dash (-) in the serial number as a digit. If the serial number is not entered correctly, a new operator panel must be ordered and installed.
Page 508: Processor Card
Processor Card Before performing the following procedure, read “Safety Notices” on page xi. Processor Card Removal To remove the processor card, do the following: 1. On a Model 6C4, open the front and rear rack doors and put the system into the service position as described in “Placing the Model 6C4 into the Service Position”...
Page 509 11. From the bottom of the processor assembly, lift the side access cover. Four hinges hold the cover to the top of the processor assembly. Pivot the cover up to reveal the memory DIMMs or DIMM connectors. 12. Remove all memory DIMMs as described in “Memory DIMM Removal” on page 492. Put the DIMMs in a safe place (you will need to install these DIMMs onto the new processor card).
Page 510: Adding Or Replacing A Processor Card
Model 6E4 Processor Card 1 Model 6E4 9 Service Access Cover 2 Media Device Support Shelf 10 Outer Side Cover 3 Media Carrier Trays 11 Processor Access Cover 4 Optional Media Device (for example: 12 Processor Assembly Lifting and Diskette Drive or Tape Drive) Release Handles 5 IDE CD-ROM Drive 13 Processor Card...
Page 511 4. If a second processor is to be added to your system, remove the protective filler panel from the system, and install the new processor assembly into the secondary processor bay location U0.1-P1-C2. Use only processor cards of the same type and speed when adding, replacing or upgrading processor cards in your system.
Page 512: Memory Dimms
Memory DIMMs Before performing the following procedures, read “Safety Notices” on page xi. Memory DIMM Removal To remove the memory DIMMs, do the following: 1. On a Model 6C4, open the front and rear rack doors and put the system into the service position as described in “Placing the Model 6C4 into the Service Position”...
Page 513 11. From the bottom of the processor assembly, lift the side access cover. Four hinges hold the cover to the top of the processor assembly. Pivot the cover up to reveal the memory DIMMs or DIMM connectors. Model 6C4 Memory DIMM 1 Service Access Cover 7 Model 6C4 2 Processor Access Cover...
Page 514 Model 6E4 Memory DIMM 1 Model 6E4 9 Service Access Cover 2 Media Device Support Shelf 10 Outer Side Cover 3 Media Carrier Trays 11 Processor Access Cover 4 Optional Media Device (for example: 12 Processor Assembly Lifting and Diskette Drive or Tape Drive) Release Handles 5 IDE CD-ROM Drive 13 Processor Card...
Page 515 12. Locate the memory DIMMs, and determine which DIMM you want to remove. Note: Memory DIMMs must be installed in quads (groups of 4) and in the correct slot. The only two valid slot combinations that you can use are 1, 3, 6, and 8 OR 2, 4, 5, and 7. See the following illustration.
Page 516: Memory Dimm Replacement
Memory DIMM Replacement To replace a memory DIMM, do the following: 1. Before handling any card, board, or memory DIMM, touch any metal surface of the chassis with one hand to minimize static electricity discharge. Refer to “Handling Static-Sensitive Devices” on page 423.
Page 517: Replacing The Battery
Replacing the Battery Before performing the following procedure, read “Safety Notices” on page xi. CAUTION: A lithium battery can cause fire, explosion, or severe burn. Do not recharge, disassemble, heat above 100°C (212°F), solder directly to the cell, incinerate, or expose cell contents to water. Keep away from children.
Page 518 7. Remove processor assembly 1 as described in “Processor Card Removal” on page 488. Note: Processor assembly 1 is the processor assembly that is closest to the power supplies. See the following illustration. Model 6C4 Battery 1 Service Access Cover 6 Front Bezel 2 Processor Assembly 1 7 Battery (positive (+) side facing up)
Page 519 Model 6E4 Battery 1 Model 6E4 7 Media Device Support Shelf 2 Media Carrier Trays 8 Captive Thumbscrew 3 Media Device (for example: Tape Drive 9 Battery (positive (+) side facing up) or Diskette Drive) 4 IDE CD-ROM Drive 10 Service Access Cover 5 Front Bezel 11 Outer Side Cover 6 Bezel Door...
Page 520 IP (Internet protocol) parameters may also need to be reentered. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation. The AIX Documentation CD contains the base set of publications for the operating system, including system-management and end-user documentation.
Page 521: Power Supplies
Power Supplies DANGER Do not attempt to open the covers of the power supply. Power supplies are not serviceable and are to be replaced as a unit. This system drawer has power supplies that have hot-swap capabilities. To use this feature, you must have two power supplies in place.
Page 522 1a Outer Side Cover (Model 6E4 Only) 4 Power Supply Filler Panel 1 Service Access Cover 5a Model 6C4 2 Power Supply #1 (Primary) 5b Model 6E4 3 Power Supply Release Handle 8. After the power supply is released from its connector, pull the power supply out of the system. Note: During normal operation, each power-supply bay must have either a power supply or filler panel installed for proper cooling.
Page 523: Non-Hot-Swap Power Supply Replacement
Non-Hot-Swap Power Supply Replacement To replace a non-hot-swap power supply, do the following: 1. Grasp the handles located on top of the new power supply. Pivot the handles upward to 90 degrees. This action puts the handle cams into the correct position to help seat the power supply into its connector.
Page 524: Hot-Swap Power Supply Removal
Hot-Swap Power Supply Removal Before performing this procedure, read the following “Safety Notices” on page xi. If you are servicing a system that has two power supplies installed, you can replace each power supply (one at a time) without shutting down the system. To remove a hot-swap power supply, do the following: Note: You do not need to turn off the power to the system to install hot-swap power supplies.
Page 525 1a Outer Side Cover (Model 6E4 Only) 4 Power Supply Filler Panel 1 Service Access Cover 5a Model 6C4 2 Power Supply #1 (Primary) 5b Model 6E4 3 Power Supply Release Handle Chapter 9. Removal and Replacement Procedures...
Page 526: Hot-Swap Power Supply Replacement
-l command to read the crontab file to determine if an entry exists. Use the crontab -e command to edit the file. Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at http://publib16.boulder.ibm.com/pseries/en_US/infocenter/base. Select AIX documentation. The AIX Documentation CD contains the base set of publications for the operating system, including system-management and end-user documentation.
Page 527 1 Spring Latch 4 Power Supply 2 Spring-Activated Handle End 5 Spring-Latch Receiver Hole 3 Power Supply Release Handle 6 Locking Tab 5. Plug the power cable for the added power supply into the power cable connector located on the back of the power supply.
Page 528: Central Electronics Complex (Cec) Backplane
Central Electronics Complex (CEC) Backplane Before performing the following procedure, read the “Safety Notices” on page xi. Attention: To perform this procedure, you must remove and install the PCI riser card. To remove or install the PCI riser card from its docking connectors requires a considerable amount of force. If you are servicing a Model 6C4, it is strongly recommended that the system drawer be removed from the rack.
Page 529 13. Remove all power supplies or the power supply filler panel as described in “Non-Hot-Swap Power Supply Removal” on page 501 or “Hot-Swap Power Supply Removal” on page 504. 14. Remove the PCI riser card as described in “PCI Riser Card Removal” on page 474. 15.
Page 530 24. Slide the CEC backplane toward the front of the system (about 7 mm). A strip of sponge rubber attached to the back (bottom) of the CEC backplane will compress against an aluminum plate that is secured to the system chassis, preventing the CEC backplane from traveling forward any farther. This action allows the connectors located on the back of the CEC backplane to have enough room to clear the rear chassis bulkhead.
Page 531 1 Service Access Cover (drawer) 11 Front Bezel 2 Primary and Redundant PCI Cooling Fans 12 IDE CD-ROM Drive 3 PCI Cooling Fan and Cable Management 13 Operator Panel Bracket 4 Processor Cooling Fans 14 Front Power Supply and Processor Support Bracket 5 Processor Cooling Fan Cage 15 Media Device Support Shelf...
Page 532 1 Outer Side cover 13 Optional Media Device (for example, diskette drive or tape drive) 2 Service Access Cover 14 IDE CD-ROM Drive 3 PCI Cooling Fans 15 Bezel 4 PCI Cooling Fan and Cable Management 16 Bezel Door Bracket 5 Processor Cooling Fans 17 System Front Stabilizer Foot 6 Processor Cooling Fan Cage...
Page 533: Cec Backplane Replacement
CEC Backplane Replacement To replace the CEC backplane (system board), do the following: 1. Before handling any card, board, or memory DIMM, be sure to use your electrostatic discharge strap to minimize static-electric discharge. Refer to “Handling Static-Sensitive Devices” on page 423. 2.
Page 534 23. Replace the front bezel as described in “Front Bezel Replacement (Model 6C4)” on page 442 or “Front Bezel Replacement (Model 6E4)” on page 443. 24. Replace the service access cover, as described in “Service Access Cover Replacement (Model 6C4)” on page 431 or “Service Access Cover Replacement (Model 6E4)”...
Page 535: Chapter 10. Parts Information
Chapter 10. Parts Information This chapter contains parts information for the pSeries 630 Model 6C4 and Model 6E4.
Page 536: System Parts
System Parts Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 537 Index Number FRU Part Units Per Description Number Assembly Service Access Cover (drawer) 09P5865 Up to 2 Processor Cooling Fans 09P5887 (Up to 6) EMC PCI-Slot Shield Processor Cooling Fan Cage and Rear Bulk Head Assembly See Note Up to 6 PCI Adapters 09P5290 Six Slotted PCI Riser Card...
Page 538: System Parts (Continued)
System Parts (continued) Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 539 Index Number FRU Part Units Per Description Number Assembly 21P4312 Cable Management Arm Assembly (Model 6C4 Only) 00P2806 Cable Carrier Support Bracket (Model 6C4 Only) 00P2807 Rack Flange Mounting Bracket (Model 6C4 Only) 00P2974 Processor Assembly, 1.0 GHz, 1-way 00P2977 Up to 2 Processor Assembly, 1.0 GHz, 2-way 00P2728...
Page 540: Model 6E4 Cover Set And Brackets
Model 6E4 Cover Set and Brackets Index Number FRU Part Units Per Description Number Assembly 00P3789 Top Cover Assembly (Model 6E4 Only) 00P3791 Operator Panel Extension Cable (Model 6E4 Only) Model 6E4 00P3695 Top Cover Rear Mounting Bracket (Model 6E4 Only) 00P2810 System Bottom Mounting Plate (Model 6E4 Only) 00P3790...
Page 541 Chapter 10. Parts Information...
Page 542 Index Number FRU Part Units Per Description Number Assembly 00P3787 Operator Panel EMC Bracket (Model 6E4 Only) 00P2811 Operator Panel Bracket (Model 6E4 Only) 00P4637 Operator Panel EMC Filler (Model 6E4 Only) 00P2871 Top Cap (Model 6E4 Only) 00P2867 Disk Drive Access Cover (Model 6E4 Only) 00P2866 Front Door (Model 6E4 Only) 09P5884...
Page 543: System Internal Cables
System Internal Cables The following diagrams show the system cable connections. The following diagram illustrates the routing of the internal power cables. Internal Power Cable Routing Diagram Index Number FRU Part Units Per Description Number Assembly 00P3210 Operator Panel See Note IDE CD-ROM See Note Up to 2...
Page 544 Note: The following illustration shows the signal cabling for either the four or six slotted PCI riser card. The shading has been placed around the four slotted PCI riser card to better separate the cards. Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 545 Index Number FRU Part Units Per Description Number Assembly 00P3210 Operator Panel See Note SCSI Media Device (50-Pin) See Note SCSI Media Device (68-Pin) See Note SCSI Media Device (68-Pin) 09P5870 CEC Backplane to Operator Panel Signal / Power Cable 00P3791 Operator Panel Extension Cable (7028 Model 6E4 Only) 00P3822...
Page 546: Power Cable
Power Cable Index Part Number Country or Region 1838574 Bahamas, Barbados, Bolivia, Brazil, Canada, Costa Rica, Dominican Republic, El Salvador, Ecuador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Netherlands Antilles, Panama, Peru, Philippines, Taiwan, Thailand, Trinidad, Tobago, U.S.A. (except Chicago), Venezuela 86G7648 Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras,...
Page 547: Keyboards And Mouse (White)
Keyboards and Mouse (White) Index Number FRU Part Number Units Per Description Assembly 93H8120 Keyboard, 101 United States English (ID 103P) 93H8123 Keyboard, 102 Spanish (ID 171) 93H8125 Keyboard, 102 Arabic (ID 238) 08L0904 Keyboard, 102 Belgium French (ID 120) 08L0905 Keyboard, 102 Belgium (ID 120) 08L0906...
Page 548: Keyboards And Mouse (Black)
Keyboards and Mouse (Black) Index Number FRU Part Number Units Per Description Assembly 07L9446 Keyboard, 101 United States English (ID 103P) 07L9447 Keyboard, 102 Canada French (ID 058) 07L9448 Keyboard, 102 Canada French (ID 445) 07L9449 Keyboard, 102 Spanish (ID 171) 07L9450 Keyboard, 104 Brazil Portuguese (ID 275) 07L9451...
Page 549: Chapter 11. Srns For Linux
Chapter 11. SRNs for Linux The x in the following group of SRNs is encoded as follows: 8 4 2 1 | | | | | | | Replace all FRUs listed | | Hot swap supported | Software might be the cause Reserved Note: Some SRNs in this chapter may have 4 rather than 3 digits after the dash (-).
Page 550 Service Description and Action Request Number A01-08x Description: System bus protocol/transfer error. Action: Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80. A02-00x Description: Error log analysis indicates an error detected by the memory controller, but the failure could not be isolated. Action: Use “MAP 1230: Linux Platform Error Problem Resolution”...
Page 551 Service Description and Action Request Number A03-06x Description: Mezzanine bus address parity error. A03-07x Description: System bus address parity error. Action: Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80. A03-08x Description: Mezzanine bus data parity error. Action: Use “MAP 1230: Linux Platform Error Problem Resolution”...
Page 552 Service Description and Action Request Number A05-06x Description: System shutdown due to abnormally high internal temperature. Action: Verify that: 1. The room ambient temperature is within the system operating environment. 2. There is unrestricted air flow around the system. 3. All system covers are closed. 4.
Page 553 Service Description and Action Request Number A0D-05x Description: Service Processor error accessing special registers. Action: Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80. A0D-06x Description: Service Processor reports unknown communication error. Action: Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80. A0D-07x Description: Internal service processor firmware error or incorrect version.
Page 554 Service Description and Action Request Number A0D-33x Description: Array of Logic Built in Self Test Error. Action: Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80. A0D-34x Description: Wire Test Error. Action: Use “MAP 1230: Linux Platform Error Problem Resolution”...
Page 555 Service Description and Action Request Number A11-08x Description: A non-critical error has been detected, a system bus protocol/transfer error. Action: Schedule deferred maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80. A11-50x Description: Recoverable errors on resource indicate a trend toward an unrecoverable error. However, the resource could not be deconfigured and is still in use.
Page 556 Service Description and Action Request Number A12-00x Description: A non-critical error has been detected. Error log analysis indicates an error detected by the memory controller, but the failure could not be isolated. Action: Schedule deferred maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80.
Page 557 Service Description and Action Request Number A12-50x Description: Recoverable errors on resource indicate a trend toward an unrecoverable error. However, the resource could not be deconfigured and is still in use. The system is operating with the potential for an unrecoverable error. Action: If repair is not immediately available, reboot and the resource will be deconfigured.
Page 558 Service Description and Action Request Number A13-15x Description: A non-critical error has been detected, an I/O expansion bus connection failure. Action: Schedule deferred maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80. A13-16x Description: A non-critical error has been detected, an I/O expansion unit not in an operating state.
Page 559 Service Description and Action Request Number A15-21x Description: Over temperature condition. Action: Verify the following: v The room ambient temperature is within the system operating environment. v There is unrestricted air flow around the system. v All system covers are closed. If all conditions are met, then use “MAP 1230: Linux Platform Error Problem Resolution”...
Page 560 Service Description and Action Request Number A1D-09x Description: A non-critical error has been detected, a service processor error accessing vital product data EEPROM. Action: Schedule deferred maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80. A1D-10x Description: A non-critical error has been detected, a service processor error accessing operator panel.
Page 561 Service Description and Action Request Number A1D-30x Description: A non-critical error has been detected: Non-supported hardware. Action: Schedule deferred maintenance. Use “MAP 1230: Linux Platform Error Problem Resolution” on page 80. A1D-31x Description: A non-critical error has been detected: Error detected while handling an attention/interrupt from the system hardware.
Page 562 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 563: Chapter 12. Fault And Attention Leds
Chapter 12. Fault and Attention LEDs The system’s fault and attention LEDs can assist you in identifying failing components in your system. Operator Panel Display If a failing component is detected in your system, an amber-colored attention LED is turned on solid (not blinking).
Page 564: Component Leds
Component LEDs Individual LEDs are located on or near the failing components. The LEDs are located either on the component itself or on the carrier of the component (for example, memory card, fan, memory module, or processor). LEDs are either green or amber. Green LEDs indicate either of the following: v Electrical power is present.
Page 565 Unit Location LED Color Blink (FRU) Function Power and Packaging LEDs Drawer Sum Amber (1x) Normal Fault Identify Rack Top of Rack Indicator AC Input Green (1x) No Input AC Good Operator Amber (2x) Normal Fault Identify Attention Panel + Rear No AC System v Standby...
Page 566 Unit Location LED Color Blink (FRU) Function Unit Location LED Color Blink (FRU) Function PCI Riser Identify PCI Riser Amber (1x) Normal Identify Card Card Disk Drive No LED Backplane Port LED Indicators RIO Port Identify Amber (2x) Normal Identify Backplane SCSI Port Activity...
Page 567: Resetting The Leds
See the following illustration for RIO connector LED locations on the rear of the Model 6C4 and Model 6E4. 1 RIO-2 0 Identify LED 2 System Drawer Rear Power LED 3 System Drawer Rear Attention LED 4 RIO-2 1 Identify LED The following table defines the on and off status of the PCI-X adapter LEDs.
Page 568 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 569: Appendix A. Environmental Notices
Before this unit is disposed of, these materials must be removed and recycled or discarded according to applicable regulations. IBM offers product-return programs in several countries. For country specific instructions refer to the following web site: http://www.ibm.com/ibm/environment/products/prp.phtml This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery.
Page 570 Dette produkt kan indeholde et f orseglet batteri, der indeholder b ly, nikkel-kadmium, nikk el-metal-hydrid, litium eller litium-ion. Der er flere oplysninger om batter iet i bruger- eller servicevejledningen. Batteriet må ikke kasseres sammen med det almindelige aff ald. Batteriet skal kasseres i henhold til de lokale bestemmelser . Spørg eventuelt kommunens teknisk e forvaltning (Miljø...
Page 571 Questo prodotto potrebbe contenere una batteria al piombo, al nichel-cadmio, all ’idruro di nichel, al litio o agli ioni di litio. Consultare il manuale utente o il manuale di assistenza per informazioni specifiche sulla batteria. La batteria deve essere appropriatamente riciclata o smaltita. Il servizio per il riciclaggio potrebbero non essere disponibile nella vostra zona.
Page 572 Produkten kan innehålla ett förseglat batteri av någon av typerna blyackumulator , nickel-kadmium, nickel-metallhydrid, litium eller litiumjon. Detaljerad batteriinformation finns I användar - eller servicehandboken. Batteriet måste lämnas till återvinning eller kastas på ett miljösäkert sätt. Det kanske inte finns några återvinningsmöjligheter där du bor . När det gäller omhändertagande av batterier ber vi att få...
Page 573: Environmental Design
In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment. For information on proper disposal of these batteries, please contact IBM at 1-800-426-4333.
Page 574: Acoustical Noise Emissions
Acoustical Noise Emissions The equivalent continuous A-weighted sound pressure level at workstations (emission sound pressure level at the 1-meter bystander positions) does not exceed 70 dB(A). Der Geräuschpegel der Einheit ist kleiner oder gleich 70 db(A). Declared Acoustical Noise Emissions Product Declared A-Weighted Sound Power Level, Declared A-Weighted Sound Pressure...
Page 575: Appendix B. Notices
Appendix B. Notices This information was developed for products and services offered in the U.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services currently available in your area.
Page 576 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 577: Appendix C. Service Processor Setup And Test
Appendix C. Service Processor Setup and Test Attention: This procedure applies to modems attached to the serial ports (S1, S2, and S3) on the pSeries 630 Model 6C4 and Model 6E4 systems. It does not affect the operation of the modem attached to the Hardware Management Console (HMC).
Page 578: Testing The Setup
Testing the Setup This section contains sample testing procedures to help ensure that your setup is working. These tests include communicating with the system operating system. Before you start, ensure that the necessary serial port(s) is configured. If you need assistance, refer to “Serial Port Configuration” on page 559.
Page 579: Serial Port Configuration
Serial Port Configuration To configure the serial port on an AIX system, run the following from an AIX console: 1. Log in as root user. 2. To determine if you have any serial ports already configured, type: lsdev -Cc tty If no serial ports are configured, none are listed.
Page 580 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 581: Appendix D. Setting Up The System Rack
Appendix D. Setting Up the System Rack Before setting up a rack, review the following specifications and clearance information. Then go to “Model 6C4 Rack Installation Inventory” on page 563. Rack Specifications This section contains specifications for the system rack. 7014 Model T00 and T42 Rack The mechanical packaging, cooling, power supply, and environmental specifications for the rack are shown in the following table:...
Page 582: Noise Emission Notes
This table continued from the previous page. Humidity (see specifications for drawers or enclosures) Requirements Noise Emissions (see specifications for drawers or enclosures) Clearances Front Back Left Right Install/Air Flow Maintenance of a proper service clearance should allow proper airflow. Service 915mm(36 in) 915mm(36 in)
Page 583: System Service Clearances
System Service Clearances The following illustration shows the minimum space required. The amount of space needed by the units during service is indicated by the dotted line in the illustration figure. For multiple racks placed side by side, the left and right clearances apply only to the leftmost and rightmost rack.
Page 584 h ASCII Terminal (optional) h Display, Cable (optional), and Cable Toroid (optional) h Mouse (optional) h Keyboard (optional), Wrist/Palm Rest (optional) hModel 6C4 h Rack-Mounting Template h 2 Slide Rail Assemblies h Cable Management Arm Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 585 h Rack-Mounting Kit contains: h RJ-48 to 9-Pin Converter Cable (1) 8 system to rail screws 8 rail to rack screws 2 nut clips 2 latch-mounting brackets 2 system-retaining thumbscrews alignment pin bracket kit 8 assorted alignment pins 1 strip of self-adhesive placement dots Appendix D.
Page 586: Read The Rack Safety Instructions
Read the Rack Safety Instructions Review the following instructions for mounting the system drawer into the rack. Rack Safety Instructions v Do not install this unit in a rack where the ambient temperatures will exceed 35 degrees C. v Do not install this unit in a rack where the airflow is compromised. Any side, front or back of the unit used for air flow through the unit must not be in indirect contact with the rack.
Page 587: Attaching The Mounting Hardware To The Rack Enclosure
Attaching the Mounting Hardware to the Rack Enclosure Before performing this procedure, read through each step and study the illustrations. When installing the Model 6C4, you will need the following items: v Rack-Mounting Template v 2 Slide Rail Assemblies v Cable Management Arm v Rack-Mounting Kit Envelope v Screwdriver or similar tool, if available Attention:...
Page 588 After determining the correct size of the alignment pin to use, mount the alignment pins onto the replacement brackets. Install the replacement brackets onto the rails. Rail bracket assembly procedure is the reverse of the removal procedure. c. Always mount the brackets that contain the short alignment pins onto the front of the rail. Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 589 1 Left and Right Inner Rails 5 Top-Rail Flange Screw (Rear) 2 Left Rail Label 6 Rear-Rail Alignment Pins 3 Left Rail Assembly 7 Rail-Length Adjusting Plate 4 Right Rail Assembly 8 Inner-Rail Safety Release Latch 2. Remove the front rack door, and if necessary, remove the rear rack door. For 7014 Model T00 and T42 racks, refer to 7014 Model T00 and T42 Rack Installation and Service Guide, order number SA38-0577, for information about removing the rack doors.
Page 590 To use the rack-mounting template, do the following: a. Remove the protective coating from each adhesive strip located on the back of the rack-mounting template. Lightly press the template into position on the rack. Ensure that both the left and right sides are at the corresponding EIA locations.
Page 591 The following illustration shows one EIA unit and four EIA units. Depending on the rack manufacturer, the EIA units may be separated either by color or by a line. Note that the holes along the rail are not evenly spaced. If your rack has no color or line separation between EIA units, assume that each EIA unit begins where the hole spacing is closest together.
Page 592 Before installing the system rail assemblies into your rack, you must first determine the type of system rail assembly shipped with your Model 6C4. To determine the system rail assembly type, do the following: a. Unpack the system rail assemblies. b.
Page 593: System Rail Assembly (Type 1)
System Rail Assembly (Type 1) Attention: Mounting the rails is a complex procedure. To install the rack rails correctly, you must read, and then perform each procedure step in the order given. Failure to perform each step in the order given may cause rail failure.
Page 594 1 Front Slide Rail Alignment Pin 2 Retaining Screws 3 Latch Bracket 7. Finger-tighten a second retaining screw through the top screw hole of the latch bracket. After the latch bracket is in place, ensure that both screws are finger-tight. Attention: Do not tighten any of the screws more than finger-tight until instructed to do so.
Page 595 11. Using a screwdriver, tighten the six screws that secure the rail-length adjusting plate. 1 Rail Assembly (Labeled ″Left″ in the Front Lower Corner) 2 Rack to Cable Management Arm Bracket 3 Top Rear Alignment Pin 4 Bottom Screw 5 Top Screw 12.
Page 596: System Rail Assembly (Type 2)
System Rail Assembly (Type 2) Attention: Mounting the rails is a complex procedure. To install the rack rails correctly, you must read, and then perform each procedure step in the order given. Failure to perform each step in the order given may cause rail failure.
Page 597 7. Finger-tighten a second retaining screw through the top screw hole of the latch bracket. After the latch bracket is in place, ensure that both screws are finger-tight. Attention: Do not tighten any of the screws more than finger-tight until instructed to do so. Tightening the screws prevents the rails from self-aligning when the system drawer is attached.
Page 598 15. Attach a second retaining screw through the screw hole located below the top alignment pin. Finger-tighten the screw. 16. Using a screwdriver, tighten the six screws that secure the rail-length adjusting plate. 17. After both rails have been installed, ensure that none of the rail’s front retaining screws are more than finger-tight.
Page 599: Removal And Installation Of The Model 6C4 Into A Rack
Removal and Installation of the Model 6C4 into a Rack Before performing these procedures, read “Safety Notices” on page xi. System Drawer Removal CAUTION: This unit weighs between 32 kg (70.5 pounds) and 55 kg (121.2 pounds). Three persons are required to safely move it.
Page 600: Installing The Model 6C4 Into The Rack Enclosure
Installing the Model 6C4 into the Rack Enclosure Attention: When installing this system drawer into a rack, ensure that a hazardous condition is not created due to uneven mechanical loading. If your rack uses a stabilizer bar, it must be firmly attached before installing or removing this system.
Page 601 1 Rack Enclosure 3 Safety Release Latch 2 System Retaining-Screw Access Hole 4 Model 6C4 9. Tighten all eight M3 screws, securing the inner rail to the system drawer side. 10. Push the system drawer about halfway back into the rack. Use a screwdriver or similar tool to tighten the front four M7 16-mm screws that secure the system rail assemblies to the rack’s front flange.
Page 602 Install the Model 6C4 onto a System Rail Assembly (Type 2) To install the Model 6C4 onto a system rail assembly (type 2), do the following: 1. Using eight M3 rail to system retaining screws, four on each side, mount the inner rails to each side of the system drawer.
Page 603 1 Rack Enclosure 3 Model 6C4 2 Safety Release Latch 5. Slide the system drawer in and out of the rack two or three times. This action aligns the system drawer to the rails. The system drawer should glide on the rails. 6.
Page 604: Installing The Rio-2 Cable Support Bracket
Installing the RIO-2 Cable Support Bracket To connect the RIO-2 cable support bracket to the back of the Model 6C4, do the following: 1. Locate the RIO-2 cable support bracket. 2. Using two M3 x 6 retaining screws, secure the RIO-2 cable support bracket to the rear of the Model 6C4 chassis.
Page 605 5. Lift the RIO-2 cable and cable connector into the bottom of the RIO-2 cable support bracket. 1 Model 6C4 2 RIO-2 Cable Support Bracket 3 Slide Portion of RIO-2 Cable Support Bracket 4 RIO-2 Connector Support Lever 6. Pull the RIO-2 connector back until the connector is seated against the support hook. 7.
Page 606: Installing The Cable-Management Arm
Installing the Cable-Management Arm To install the Model 6C4 cable-management arm, do the following: 1. Attach the cable carrier support bracket to the back of the chassis with two screws. 2. Place the two captive snap buttons, located on the cable-management arm, into the unlocked (pulled out) position.
Page 607: Appendix E. Installing A Hardware Management Console (Hmc)
For more information on arranging your workstation, visit the Healthy Computing Web address at: http://www.pc.ibm.com/us/healthycomputing. v Be sure to maintain at least 51 mm (2 inches) of space on the sides of the system unit and 152 mm (6 inches) at the rear of the system unit to allow the system unit to cool properly.
Page 608: Connect The Cables
Connect the Cables Use the following steps to connect the cables to your HMC. Look for the small icons on the back of your HMC that show where to attach the keyboard, mouse and display cables. 1. Attach the monitor cable to the monitor connector and tighten the screws. 2.
Page 609 5. Connect the HMC serial cable into the HMC1 connector located on the back of your system unit. For two HMCs, connect the redundant HMC serial cable into the HMC2 connector located on the back of your system unit. The following illustration shows the location of the serial ports on the back of the HMC, as well as HMC1 and HMC2 connectors located on back of your system unit.
Page 610: Connect The 8-Port Adapter Cables
Connect the 8-Port Adapter Cables If you are using any optional 8-port adapters, connect the cables to the appropriate connectors in slots 1 through 4. Connect the External Modem The external modem is used in conjunction with the HMC’s Service Agent and Call Home features. To properly service your machine, it is important that you configure the Service Agent feature correctly the first time.
Page 611: Check The Microswitch Setting On The Modem
Check the Microswitch Setting on the Modem Check the microswitch settings on the modem. The settings should be set as follows: Switch Position Function Force DTR Flow Control &E4 Down Result Codes Enabled Modem Emulation Disabled *Down Auto Answer Enabled Maximum Throughput Enabled RTS Normal Functions Down...
Page 612: Connect The Lan Cable (If Applicable)
Type the appropriate network information in the IP Address, Name Services, and Routing tabs on the Network Configuration window. v Select OK. For more information on configuring the network, refer to the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590. Configure Inventory Scout Services Inventory Scout Services is an AIX tool that surveys managed systems for hardware and software information.
Page 613: Collect Vital Product Data Information
DOS-formatted diskette into the HMC diskette drive. 6. Click Finish. This file is then copied to the diskette in the specified drive. To conduct a microcode survey, refer to the IBM Hardware Management Console for pSeries Installation and Operations Guide, order number SA38-0590.
Page 614: Configure The Service Agent
3. Type the information as follows: Customer Contact Name The person that IBM can reach when an error is reported to IBM by the Service Agent. Customer Phone Number The phone number associated with the person whose name is placed in the Customer Contact Name field.
Page 615 14. Select your Gateway machine by clicking it. 15. Select Register. The ″Would you like to IGN now″ window displays. 16. Select Yes. The Service Agent is now attempting to connect to the IBM Service Agent server, using the modem you have selected.
Page 616 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 617: Appendix F. Modem Configurations
If Yes, use modem configuration file modem_m0.cfg and go to step 7 on page 598. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Switch Settings” on page 600 for the correct switch settings.
Page 618 If Yes, use modem configuration file modem_m1.cfg and go to step 7. Note: The IBM 7857-017 modem has two telephone line connections on the back of the unit. One is marked LL (for Leased Line), and the other is marked PTSN (for Public Telephone Switched Network).
Page 619: Examples For Using The Generic Sample Modem Configuration Files
Setup F0 Setup F1 (Rare) AT&T DataPort 2001 (Ring interrupt only on first ring) Bocamodem 1440E Hayes Smart Modem 300 IBM 5841 IBM 5843 IBM 7851 IBM 7852-10 IBM 7855 USRobotics 36.6K Sportster Zoom V.32 Customizing the Modem Configuration Files You can create your own modem configuration files or modify the samples provided.
Page 620: Ring Detection
IBM 7852-400 DIP Switch Settings If you are using a 7852-400 modem to enable service processor communications, for proper operation, the dual inline package (DIP) switches must be set according to the following table: Switch Position Function Force DTR Flow Control &E4...
Page 621: Transfer Of A Modem Session
Terminal Emulators The service processor is compatible with simple ASCII terminals, and therefore compatible with most emulators. When a remote session is handed off from the service processor to the operating system, agreement between terminal emulators becomes important. The server’s operating system will have some built-in terminal emulators. You may also have a commercially available terminal emulation.
Page 622: Recovery Strategy
If No, try another &Dn setting for your server’s modem. See your modem manual for this information. The &Dn command appears in three places each in three of the sample modem configuration files, as follows: 2. Will the server’s modem disconnect when the power drops? You can make this observation at the remote terminal by commanding your server to shut down and power off.
Page 623: Modem Configuration Sample Files
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # The modem has configuration switches. They should be set to the # factory default settings, except switches 11 and 12.
Page 624 "19\r" or "13\r" or "12\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # Separate from previous data. send "+++" # Assure command mode. delay 2 # Allow mode switching delay. send "ATH0T\r" # Set modem switch-hook down # (i.e., hang up).
Page 625 Sample File modem_m1.cfg # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 # FUNCTIONS: Modem configuration file specifically for IBM 7857-017 modem with # Auto-Reliable feature. This feature must be turned off for Catcher calls. # This example uses the AT&F reset command to choose the factory defaults.
Page 626 retry: send "A/" # Repeat the previous command. expect "1\r" busy "7\r" timeout 60 # Expect a connection response. done disconnect: delay 2 # Separate from previous data. send "+++" # Assure command mode. delay 2 # Allow mode switching delay. send "ATH0\r"...
Page 627 # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 628 done connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "A/" # Repeat the previous command.
Page 629 # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 630 condout: send "ATZ0Q0T\r" # Reset modem. Select profile 0 ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "ATE0T\r" # Initialize modem: Echo OFF, expect "0\r" or "OK\r\n" timeout 2 # Enable responses (Numeric), send "ATQ0V0X0T\r" # Limit response codes. expect "0\r"...
Page 631 # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 632 # &C1 Detect CD &D2 Respond to DTR (often the default) # %N Call-Out phone number Paging phone number # %S Modem speed (available to users) # Following are common responses from a wide range of modems: # 16, 15, 12, 10, 5 and 1 are connection responses. Add others as required. # 7=busy;...
Page 633 # (C) COPYRIGHT International Business Machines Corp. 1996 # All Rights Reserved # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Appendix F. Modem Configurations...
Page 634 # If the modem has configuration switches, they should be set to the # factory default settings. ICDelay 1 DefaultTO 10 CallDelay 120 # AT Attention Code Inserts delay in dialing commands # &F0 Reset. Restore profile 0 Q0 Turn on responses # E0 Turn echo off Turn off responses # V0 Use numeric responses...
Page 635 delay 2 # Allow mode switching delay. send "ATH0T\r" # Set modem switch-hook down # (i.e., hang up). ignore "0\r" or "OK\r" timeout 2 # Ignore modem response. send "ATE0Q1\r" # Initialize modem: Echo OFF, # Disable responses. ignore "0\r" timeout 1 done condin: send "AT&F0Q0T\r"...
Page 636 # Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 637 connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "A/" # Repeat the previous command.
Page 638 ripo: send "AT&F1Q0T\r" # Reset modem. Select profile 1 ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "ATE0T\r" # Initialize modem: Echo OFF, expect "0\r" or "OK\r\n" timeout 2 # Enable responses (Numeric), send "ATQ0V0X0T\r" # Limit response codes. expect "0\r"...
Page 639: Index
Index checkpoints 50, 159 boot problems 204 access cover (rack) 431 firmware 168 replacement 431 service processor 161 accessing information xvii clearances, service 563 acoustical code, error 209 noise codes, spcn informational 349 emissions 554 codes, VPD informations 349 adapters 444 color coded indicators 422 removal 446, 450 common firmware error codes 335...
Page 640 disk drives front door deconfiguring 470 removal 441 documentation replacement 441 AIX 357, 360, 444, 450, 453, 456, 464, 470, 471, 500, 506 index 209 dynamic processor sparing 377 memory DIMM present bits 334 updating information 57 FRU isolation 51 FRU LEDs activating 57 electrical safety xi...
Page 641 I/O problem isolation 49 maintenance analysis procedures 49 index, error code to FRU 209 maintenance analysis procedures (MAPs) 61 indicators, color coded 422 minimum configuration MAP 127 indicators, POST 7 problem determination MAP 69 information, accessing xvii managing information, reference 1 extended error data 56 install rack 580 MAP 1520, power 105...
Page 642 modem_f0.cfg, sample file 613 POST indicators 7 modem_f1.cfg, sample file 616 POST keys 8 modem_m0.cfg, sample file 603 1 key 8 modem_m1.cfg, sample file 605 5 key 8 modem_z.cfg, sample file 607 6 key 8 modem_z0.cfg, sample file 609 numeric 1 8 power cables 47 power control network utilities menu 380 power cords 592...
Page 643 removal (continued) removal and replacement procedures (continued) HMC installation 587 media replacement 469 hot-plug disk drives 471 memory DIMM removal 492 hot-swap fan assembly 462 memory DIMM replacement 496 operator panel 484 memory DIMMs 492 power supply 504 operating position, Model 6C4 430 processor card 488 outer side cover removal, Model 6E4 435 service access cover 436...
Page 644 serial port (continued) service processor (continued) speed setup menu 388 reboot/restart policy setup menu 373 serial port configurations 5 reboot/restart recovery 392 service agent ring indicate power-on menu 372 configuring 594 serial port selection menu 387 service agent feature 52 serial port snoop setup menu 369 service clearance 563 serial port speed setup menu 388...
Page 645 system information menu 376 Web sites system logic flow diagram 21 AIX documentation 357, 360, 444, 450, 453, 456, system management services 407 464, 470, 471, 500, 506 boot devices, select 416 boot options, select 414 error log, view 409 exiting SMS 419 IPL, remote setup 410 IPL, setup 410...
Page 646 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide...
Page 647 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
Page 648 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line SA38-0604-03 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
Page 650 Printed in U. S. A. May 2003 SA38-0604-03...

This manual is also suitable for:

Pseries 630 6e4

IBM pSeries 630 6C4 Service Manual

Table of Contents

Chapter 1. Reference Information

Chapter 2. Diagnostic Overview

Chapter 3. Maintenance Analysis Procedures (Maps)

Chapter 4. Checkpoints

Chapter 5. Error Code to FRU Index

Chapter 6. Using the Online and Standalone Diagnostics

Chapter 7. Using the Service Processor

Chapter 8. Using System Management Services

Chapter 9. Removal and Replacement Procedures

Chapter 10. Parts Information

Chapter 11. Srns for Linux

Chapter 12. Fault and Attention Leds

Appendix A. Environmental Notices

Appendix B. Notices

Appendix C. Service Processor Setup and Test

Appendix D. Setting up the System Rack

Appendix E. Installing a Hardware Management Console (HMC)

Appendix F. Modem Configurations

Quick Links

Chapters

Related Manuals for IBM pSeries 630 6C4

Summary of Contents for IBM pSeries 630 6C4