System Checkout / Final Action
Procedure
Enter diagnostic mode and make three (3) prints of internal test pattern from the controller (if
present). If a controller is not present, print [0955-5] from the IOT. Prints are delivered to the
exit tray.
Y
N
Go to the
Initial Actions
to begin your repair.
Evaluate the prints using
Print Defects
in Section 3. The print quality is acceptable.
Y
N
Go to the
Print Defects
in Section 3 and go to the appropriate print quality RAP.
Perform the following:
1.
Clean the exterior of the printer and provide print samples to the customer.
2.
(Figure 1
): Fill out the Service Call Report form including:
Enter the Printer Menu, and scroll to Billing Meters. Enter Billing Meter and record Meter
A and Meter B readings on the Service Call Report form.
3
1
Enter the reading
Access the Control
from the Media
Panel menu and record
Counter here
the Meter A reading
Figure 1 Recording the Print Count Readings
3.
Record all activities in the Service Log.
4.
Record the Print Count Readings on the Service Call Report.
5.
Give appropriate credit to the Customer.
8825/8830 Printer
2
(8830 printer only:) Access
the Control Panel menu and
record the Meter B reading.
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Service Call Procedures
System Checkout / Final Action