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Xerox 8850 Operator's Manual

Xerox 8850: operator manual
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XES Synergix
8850 Printer
Operator Manual
701P36587
July 2001

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Table of Contents
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  Summary of Contents for Xerox 8850

  • Page 1 XES Synergix 8850 Printer Operator Manual 701P36587 July 2001...
  • Page 2 Webster, New York 14580-9791 ©XESystems Inc. 2001. All rights reserved. Printed in the United States of America XEROX®, 8850, XES Synergix 8850 Digital Solution, Synergix Scan System, the digital box icon, AccXES, and acronym, XES, are trademarks of XEROX CORPORATION.
  • Page 3: Table Of Contents

    When the toner cartridge needs replacement ... 27 Replacing the toner cartridge... 28 Replacing the toner waste bottle ... 31 Cleaning the printer surface ... 33 Ordering supplies... 34 Supply order list... 34 Supply order procedure ... 34 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL Table of contents...
  • Page 4 Roll media drawer jams... 39 Status codes ... 42 Error messages ... 43 Problem solving table ... 44 Calling for service ... 45 Technical data... 47 Product specifications... 47 Media specifications ... 49 Space requirements... 50 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 5: Emc Notices

    XES SYNERGIX 8850 PRINTER OPERATOR MANUAL Changes or modifications to this equipment not specifically approved by Fuji Xerox Australia PTA. Limited may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the Radiocommunications Act 1992.
  • Page 6: Japan

    Changes or modifications to this equipment not specifically approved by Fuji Xerox Limited may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the Voluntary Control Council for Interference by Information Technology Equipment regulations.
  • Page 7: Safety Notes

    Please read the following instructions carefully before operating the printer and refer to them as needed to ensure continued safe operations. Follow all warnings and instructions marked on or supplied with the product.
  • Page 8 If you need additional safety information concerning the printer or XES supply materials, you may call: Within the United States: 1-800-828-6571 toll free In other countries: Please call your local Xerox Engineering Systems service office for help. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 9: Introduction

    Xerox Engineering Systems looks forward to supporting you and helping you increase your printing productivity. The XES Synergix 8850 Printer is available as a standalone printer with an embedded AccXES controller or as a multi-function device with a Synergix Scan System and an embedded AccXES controller.
  • Page 10: Terminology Used In This Manual

    This chapter contains product and paper specifications, as well as space requirements for operation of the printer. Printer Whenever the term "printer" appears in this manual, it refers to the XES Synergix 8850 Printer. This manual uses the following conventions:...
  • Page 11: Printer Overview

    Printer orientation XES SYNERGIX 8850 PRINTER OPERATOR MANUAL This chapter shows the orientation of the printer. It also illustrates and describes its main components, as well as the elements of the control panel. The illustration below shows the printer orientation. You must be familiar with this orientation when following the messages in the message display and the instructions in this guide.
  • Page 12: Main Components

    7. Fuser drawer 8. Control panel Prints exit the printer face up onto this tray. This tray holds up to 100 prints of all sizes (including mixed sizes). The tray can be raised for access to the cut sheet feed-in shelf and the media supply drawers.
  • Page 13 4. Circuit breaker switch (black) 5. AccXES controller 6. Toner supply access cover XES SYNERGIX 8850 PRINTER OPERATOR MANUAL Open to clear media jams in the cutter area. WARNING: The cutter blade is very sharp. Do not touch the cutter blade when clearing media jams in the cutter area.
  • Page 14: Control Panel

    5. Next key 6. Enter key 7. Exit key The control panel is located on top of the front side of the printer. It consists of a graphic display, a message display, several function keys, and a numeric keypad. This is an illustration of the printer with indicator lights for the front door, the cutter drawer, the toner supply access cover, the cut sheet feed-in shelf, drawer 1, drawer 2, and drawer 3.
  • Page 15 When in off-line mode, the printer holds print requests in the print queue. The requests remain in the print queue until either the printer returns to on-line mode or power to the controller is lost. From off-line mode, you can access the Setup Menu. The Setup Menu allows you to perform a variety of utilities and diagnostics.
  • Page 16 PRINTER OVERVIEW This page has been intentionally left blank. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 17: Powering On And Off

    NOTE: During the warm-up cycle, the message display provides a "printer is warming up" message and decreasing fuser warm-up codes of L9 to L0. When the warm-up completes, the printer is on-line and ready to print. The message display indicates, "XES SYNERGIX 8850 IDLE."...
  • Page 18: Powering Off

    See the "Off-line Setup Menu" chapter for more information about setting the power saver timer. NOTE: When the printer is in this mode, the fuser is at low power. The printer needs to warm up from an L3 status code before being ready to print.
  • Page 19: Media

    XES SYNERGIX 8850 PRINTER OPERATOR MANUAL This chapter provides the following information: A listing of the ways in which the printer notifies you when a media roll is low or empty The procedure for loading roll media into the media drawers...
  • Page 20: Loading The Roll Media

    NOTE: In some locations, high or low humidity affects the media and causes print quality problems. To resolve the problems, a sealed media drawer can be installed on the printer in place of one of the standard media drawers. 3. Do one of the following: If the drawer is a sealed media drawer, raise the Plexiglas cover until it holds in place.
  • Page 21 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 5. Rotate the media roll to wind the end of the media onto the roll. 6. Lift the media roll out of the drawer. 7. Lay the media roll on a flat, horizontal surface.
  • Page 22 15. If the lead edge of the media roll contains debris from the adhesive or is torn or uneven, trim the lead edge. NOTE: Trimming is not usually necessary for a new roll of media. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 23 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 16. Rotate the media roll to feed the media under the baffle and beyond the registration window. NOTE: Ensure that the lead edge of the media is flat and is not folded over itself.
  • Page 24: Changing The Roll Media Size And Type

    860 MM. 880 MM. 900 MM. 5. When you scroll to the desired media width, press the Enter key. The message display instructs you to select the media type. It indicates the current media type. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 25 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 6. Press the Previous or Next key to scroll through the media type selections. The media type selections are BOND, VELLUM, and FILM. 7. When you scroll to the desired media type, press the Enter key.
  • Page 26: Using The Cut Sheet Feed-In Shelf

    MEDIA Using the cut sheet feed-in shelf When the correct media size or type is not loaded in the printer, you can bypass the media drawers and manually load cut sheets into the printer. To manually feed cut sheets into the printer: 1.
  • Page 27: Automatic Media Roll Switching

    The print job has not specified a particular roll (e.g., roll 1). If both of the remaining media drawers contain the identical media size and type as the roll is in use, the printer will select the lowest numbered drawer first. If, for example, roll 3 empties and both roll 1 and roll 2 contain the same media size and type, the printer will switch to roll 1.
  • Page 28 MEDIA This page has been intentionally left blank. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 29: Off-Line Setup Menu

    Each of the Setup Menu options has a number of sub-options. This chapter documents the Printer Menu option in detail. For information about the remaining Setup Menu options, refer to the XES Synergix 8825/8830/8850 Controller Setup Manual for Firmware 7.0 or the Web Printer Manager Tool User Guide.
  • Page 30: Printer Menu

    AUDIBLE INDICATORS TIMERS PRINTER ADJUSTMENTS FINISHER SETTINGS The Printer Menu allows you to control the operation of the printer. This menu contains six options. The table below describes the Printer Menu options and their sub-options. Table 1. Printer Menu options...
  • Page 31 Option DIAGNOSTICS BILLING METERS XES SYNERGIX 8850 PRINTER OPERATOR MANUAL Table 1. Printer Menu options (continued) Sub-option TEST PLOT Allows you to run a test print in off-line mode from each media source. The selections are ROLL 1, ROLL 2, ROLL 3, and BYPASS.
  • Page 32: Accessing The Printer Menu

    1. Press the On-line/Off-line key to enter off-line mode. The on-line/off-line indicator will go out. The display will indicate "XES SYNERGIX 8850 PAUSED." 2. Press the Enter key to access the XES SYNERGIX 8850 SETUP MENU. 3. Press the Previous or Next key until <PRINTER MENU> is displayed.
  • Page 33: Setting The Timers

    7. Press the On-line/Off-line key to return to on-line mode. The on-line/off-line indicator will light. The display will indicate "XES SYNERGIX 8850 IDLE." To adjust the print density: 1. Access the PRINTER MENU. See "Accessing the Printer Menu"...
  • Page 34: Specifying The Finisher Configuration Type

    6. Press the Enter key to save your selection. 7. Press the On-line/Off-line key to return to on-line mode. The on-line/off-line indicator will light. The display will indicate "XES SYNERGIX 8850 IDLE." The DIAGNOSTICS option has two operator-accessible sub- options – TEST PLOT and RECENT FAULT LOG.
  • Page 35: Viewing The Recent Fault Log

    8. When you are finished viewing the fault listing, press the On- line/Off-line key to return to on-line mode. The on-line/off-line indicator will light. The display will indicate "XES SYNERGIX 8850 IDLE." To display the billing meter counts: 1. Access the PRINTER MENU. See "Accessing the Printer Menu"...
  • Page 36 OFF-LINE SETUP MENU This page has been intentionally left blank. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 37: Care

    When the toner cartridge needs replacement XES SYNERGIX 8850 PRINTER OPERATOR MANUAL The printer requires a minimum of operator maintenance. You will need to replace the toner cartridge and toner waste bottle when the cartridge empties. You also will need to clean the outside surface of the printer when necessary.
  • Page 38: Replacing The Toner Cartridge

    CAUTION: Toner identified for use in the XES Synergix 8850 Printer is a two-component material made specifically for this printer. Use of toner not identified for the XES Synergix 8850 Printer will damage the printer. 1. Open the replacement toner carton.
  • Page 39 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 6. Carefully lift the used toner cartridge out of the printer. Try not to tilt the cartridge too much to avoid toner spillage. 7. Wipe any excess toner off the used toner cartridge. 8. Seal the used toner cartridge dispenser patch with tape.
  • Page 40 Do not remove the seal under the tape. 16. Slide the gold cartridge dispenser patch cover to the right to conceal the cartridge patch. Ensure that the cartridge patch is completely covered. 17. Close the toner supply access cover. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 41: Replacing The Toner Waste Bottle

    Replacing the toner waste bottle XES SYNERGIX 8850 PRINTER OPERATOR MANUAL Each time you replace the toner cartridge, you must replace the toner waste bottle as well. To replace the toner waste bottle: 1. Open the front door. CAUTION: Pull the toner waste bottle out gently to avoid spillage of toner.
  • Page 42 10. Place the used toner waste bottle in the replacement toner carton. Ensure that the carton contains the used toner cartridge as well. Recycle the used cartridge and waste bottle according to the instructions provided with the replacement carton. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 43: Cleaning The Printer Surface

    Cleaning the printer surface XES SYNERGIX 8850 PRINTER OPERATOR MANUAL As needed, clean the outside surfaces of the printer. Use a clean cloth dampened with mild soap and water. Do not pour or spray liquid directly on any part of the printer.
  • Page 44: Ordering Supplies

    Bond paper, vellum/tracing paper, and film Xerox offers the above media in various sizes, weights, and grades to meet your printing needs. To order supplies for the XES Synergix 8850 Printer, call your local Xerox Engineering Systems sales office. Local telephone number: ________________________________...
  • Page 45: Problem Solving

    Clearing media jams XES SYNERGIX 8850 PRINTER OPERATOR MANUAL This chapter provides information for resolving various problems that can occur during the operation of the printer. It contains instructions for clearing media jams. It also includes status code and error message tables, as well as a general problem-solving table.
  • Page 46: Fuser Area Jam

    Turn the green knob at the end of the fuser drawer and, if you can, pull the jammed media out the back of the fuser area. Go to step 7. If you cannot pull the jammed media out of the fuser area, go to step 4. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 47 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 4. Lift the latches on each side of the fuser drawer front and lower the fuser drawer front. 5. Hold the drawer front all the way open and pull the jammed media out of the back of the fuser area.
  • Page 48: Cutter Area Jam

    1. Squeeze the latches on the cut sheet feed-in drawer and open the drawer all the way. 2. Pull the media out of the cutter area. 3. Close the cutter drawer. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 49: Roll Media Drawer Jams

    NOTE: In some locations, high or low humidity affects the media and causes print quality problems. To resolve the problems, a sealed media drawer can be installed on the printer in place of one of the standard media drawers. 3. Do one of the following: If the drawer is a sealed media drawer, raise the Plexiglas cover until it snaps in place.
  • Page 50 7. Rotate the media roll to feed the media under the baffle and beyond the registration window. 8. Squeeze the baffle release and lower the baffle until it locks in place on both sides. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 51 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 9. Slowly rotate the media roll until the lead edge of the media is centered in the registration window. 10. Do one of the following: If the drawer is a sealed media drawer, close the Plexiglas cover.
  • Page 52: Status Codes

    E7.-- This code indicates a communication failure with the AccXES controller. Switch the printer and controller off. Wait a few seconds. Then switch the controller and printer on. E9.-- Switch the printer off. Wait a few seconds. Then switch the printer on.
  • Page 53: Error Messages

    FOLDER COMMUNICATIONS ERROR #17 F2-01 CHECK FOLDER FOLDER COMMUNICATOINS ERROR #01 XES SYNERGIX 8850 PRINTER OPERATOR MANUAL The error messages shown in the table below may appear on the message display. Follow the instructions in the table before calling for service.
  • Page 54: Problem Solving Table

    The tracing paper has wrinkles. The table below lists some conditions that may occur during the operation of the printer. You may be able to resolve the problems by following the suggested solutions in the table. For problems beyond the scope of this table, call for service.
  • Page 55: Calling For Service

    When you experience a problem with the printer, you may be able to resolve it by referring to the procedures and tables in this chapter. If you are unable to resolve the problem, call your local Xerox Engineering Systems office. Local telephone number: ________________________________...
  • Page 56 PROBLEM SOLVING This page has been intentionally left blank. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL...
  • Page 57: Technical Data

    Heat output Finishing XES SYNERGIX 8850 PRINTER OPERATOR MANUAL This chapter provides the product and media specifications for the XES Synergix 8850 Printer. It also provides the space requirements for normal operation after product installation. Table 5. Hardware specifications 4.5 ips 400 dpi Minimum: 60°...
  • Page 58 C = 10 D = 7 E = 5 The XES Synergix 8850 Printer will operate within the specifications indicated in the table below for the respective markets. Current limit will be set as part of the installation procedure. The printer is not sensitive to the AC power service frequency and can operate at either 50hz or 60hz.
  • Page 59: Media Specifications

    Media type Media supply Media size Print size XES SYNERGIX 8850 PRINTER OPERATOR MANUAL Table 8. Media specifications Recommended media types: Bond – 20 to 24 lb (80 to 90 gsm) xerographic roll paper or cut sheets Vellum/tracing – 20 lb (80 gsm)
  • Page 60: Space Requirements

    24" (610 mm) Top view 36" (914 mm) 129" (3277 mm) NOTE: Once installed, this machine is not considered movable. If moved, re-leveling of the machine will be required. XES SYNERGIX 8850 PRINTER OPERATOR MANUAL 83" 36" (914 mm) (2108 mm)