GRAPHTEC SignJet JS310-25ES Service Manual
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GRAPHTEC SignJet JS310-25ES Service Manual

GRAPHTEC SignJet JS310-25ES Service Manual

Jk310 series
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J K
310 Series
SignJet

Service Manual

MANUAL NO.JS310-UM-251
JS310-UM-251-03-9370

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Summary of Contents for GRAPHTEC SignJet JS310-25ES

  • Page 1: Service Manual

    310 Series SignJet Service Manual MANUAL NO.JS310-UM-251 JS310-UM-251-03-9370...
  • Page 2 HISTORY OF REVISIONS No. Date issued Description of revision Page Edition 06.08.31 First printing 06.12.07 Additional parts added for the parts list. 115 to 132 07.07.18 Part number of the GTC Flange Set was corrected. JS310-UM-251-9370...

  • Page 3: Table Of Contents

    CONTENTS 1. Safety information ..........................1 ..........................1 1.1 Safety precautions .....................2 1.2 Important Safety Information ......................2 1.3 Caution When Using Printer ........................2 1.4 Guide When Using Ink ..................3 1.5 Choosing Printer Installation Place ....................3 1.6 Warning, Caution and Attention ........................5 2. Technical Parameters ........................7 3.
  • Page 4 ..........................25 5.1.2 Installation Space ......................26 5.1.3 Power Supply Specifications ................27 5.2 Removing the Printer from its Packaging ........................31 5.3 Mounting the Ink Tanks ....................32 5.4 Mounting the Waste Ink Tanks ....................33 5.5 Connecting the Power Supplies ........................34 5.6 Setting the Print Speed ..................34 5.6.1 Turning on the printer power supply ..................34...
  • Page 5 ........70 8.2 Installing the Printer Adjustment Utility Software “Try” ......................72 8.3 Connecting the Print Heads ......................73 8.4 Launching the Try Utility ..................74 8.5 Printing the Nozzle Check Pattern ........75 8.6 Adjusting the Positions of Print heads of the Same Color .........79 8.7 Adjusting the Positions of Print heads of a Different Color ..................81...
  • Page 6 14. Ink supply system diagram ....................107 15. Recommended print conditions ..................109 16. Upgrading of firmware ......................111 17. AC cable alteration procedure from CEE to NEMA ....... 113 18. Maintenance parts lists ......................115 ........................ 115 18.1 Recommend Parts List ...........................

  • Page 8: Safety Information

    1. Safety information 1. Safety information Before use your Inkjet Digital Printer, please read following safety information carefully and pay more attention to the cautions on the Printer. 1.1 Safety precautions • Install over-current and over-voltage facility for printer power. Failure to follow this guide could result in electric shock, personnel injury and fire.

  • Page 9: Important Safety Information

    1. Safety information 1.2 Important Safety Information • Do not block the hole on the cover. • Do not insert any object into the Printer groove. Don’t let any kind of liquid splash into Printer. • Only use the power supply according to the label. •...

  • Page 10: Choosing Printer Installation Place

    1. Safety information 1.5 Choosing Printer Installation Place • Put printer at a horizontal and stable place with enough space; otherwise, the Printer may not work properly. • Don’t leave Printer at a place where temperature and humidity change severely. Avoid direct sunlight, strong light or heat.

  • Page 12: Technical Parameters

    2. Technical Parameters 2. Technical Parameters Product JS310-25ES JS310-18ES Printer Technique Xaar 126 300dpi piezo head, 8 head inside Resolution 200dpi, 400dpi Color Quality Photo effect including 2 levels: Basic and High Quality Max. Media Width 2530 mm (thickness less than 1 mm) 1860 mm (thickness less than 1 mm) Man.
  • Page 13 2. Technical Parameters Product JS310-25ES JS310-18ES Print Interface USB2.0 interface (Windows 2000, NT, XP, etc.) Noise Printing status less than 70 db / waiting status less than 40 db (ISO7779) Printer Size (including ink tank) / Net Weight L 3820 mm x H 1190 mm x W 890 mm / 330 Kg L 3103 mm x H 1160 mm x W 890 mm / 270 Kg Package Size / Net Weight L 3920 mm x H 1365 mm x W 960 mm / 470 Kg L 3220 mm x H 1365 mm x W 960 mm / 400 Kg Input Voltage...

  • Page 14: Product Configuration

    3. Product Configuration 3. Product Configuration 3.1 Main Unit (10) (1) LCD Control Panel (2) Press roller control pole (3) Ink tanks & Solution tank (4) DRYER Power Socket (5) Take-up Roller (6) Cleaner (7) Media Feeding Roller (8) Waste Ink Tanks (9) PRINTER Power Socket &...

  • Page 15: Accessories

    3. Product Configuration 3.2 Accessories Item Q’ty Remark Printhead Xaar 126-300 Power cable UL cord/250V/4 m USB interface cable Ink tank Solution tank Screw M4*12 Spare parts File bag Tool box Software CD 10 Software CD Utility, “Try” 11 Non-woven fabric 12 Sealing washer Spare parts 13 Wet keeping frame...
  • Page 16 3. Product Configuration No.1 Printhead No.2 Power cable No.3 USB interface cable No.4 Ink tanks, No.5 Solution tank No.6 Screws, M4*12 No.7 File bag No.8 Tool box No.9, 10 SSoftware CD JS310-UM-251-9370...
  • Page 17 3. Product Configuration No.11 Non-woven fabric No.12 Sealing washers No.13 Wet keeping frame No.14 Brushes No.20 Waste ink tank No.21 Bracket, Waste ink tank No.22, 23 Ø3/5, Ø4/6 Soft tube No.24 Clamp, Printhead JS310-UM-251-9370...
  • Page 18 3. Product Configuration No.25 Inlet tube assembly No.26 Outlet tube assembly No.27 Connection cables, Printhead No. 28 Screws for printhead alignment No.29 Flange, Take-up roller No.30 Light bulb No.31 Empty core No.32 Jig, Head height adjustment JS310-UM-251-9370...

  • Page 19: Consumables

    3. Product Configuration No.34 Tube clamper No.35 AC Plug No.36 Media Flange 3.3 Consumables • Ink Eco-Friendly Solvent Eco-Friendly Solvent Pure Solvent Black IJ-80050Bk IJ-80100K IJ-80200K Cyan IJ-80050C IJ-80100C IJ-80200C Magenta IJ-80050M IJ-80100M IJ-80200M Yellow IJ-80050Y IJ-80100Y IJ-80200Y CAUTION: Do not use non-specified inks. •...

  • Page 20: Basic Panel Operation

    4. Basic Panel Operation 4. Basic Panel Operation 4.1 Menu Structure of Control Panel Direction Keys Function Keys 4.1.1 Function description of the keys Direction keys (1) Operation via control panel: UP and DOWN ARROW key: Scroll the menus for selection; reduce or increase the values on LCD. LEFT and RIGHT ARROW key: Move the cursor position over the number string on LCD.

  • Page 21: Menu Structure

    4. Basic Panel Operation Basic operation After power on the printer, the system executes X and Y motion test and p/h test. Booting >System >Y Motor >X Motor Check ->Print head After self-test, the system moves the p/h carriage back to original position. The LCD displays printer model and version number and then shift to basic operation menu shown as below.

  • Page 22: Description Of Menu Function

    4. Basic Panel Operation 4.2 Description of menu function Main menu Submenu Function description Ink status displays. The LCD display details as below: Ink Status Cha C M Y K cm Rn _ _ _ _ _ _ _ Ink Status Al _ _ _ _ _ _ _ Ch A C M Y K c m Ink Status...
  • Page 23 4. Basic Panel Operation Main menu Submenu Function description Number string “XXXX” flashed on the LCD. Here press and key to move the cursor position over the number string and press LEFT or RIGHT ARROW key to increase or reduce the value of the flashing number. Press ENTER to save the number as print position.
  • Page 24 4. Basic Panel Operation Main menu Submenu Function description The LCD displays details similar to Print speed. “Norm” flashes as the default option. Press UP or DOWN ARROW key to select Feed Speed from the 3 options. The suggestion is “Norm” “XXXX”...
  • Page 25 4. Basic Panel Operation Main menu Submenu Function description This function is used to set Voltage of P/Hs. The LCD displays details as below: Menu -> PH 1 Voltage 2 Voltage 3 Voltage OFFLINE 4 Voltage Here press UP or DOWN ARROW key to scroll the submenu.
  • Page 26 4. Basic Panel Operation Main menu Submenu Function description Press ENTER to execute the operation, the LCD displays OFF means the function is switch off when the printer is waiting. OFF (function switch off) Press UP or DOWN ARROW key to switch on the function.
  • Page 27 4. Basic Panel Operation Main menu Submenu Function description Clean Post No operation. Printer Width No operation. Press ENTER to execute the operation. The LCD displays details as below: Menu ->Moving Test 0000 Moving Test OFFLINE Engineer Set And P/H carriage moves back and forth to simulate printing, but P/H not spray.

  • Page 28: Lcd Display For Normal Usage

    4. Basic Panel Operation 4.3 LCD display for normal usage 4.3.1 LCD display during printing Printing TORAL: XXXX Total lines for printing FINISH: XXXX Lines finished ONLINE RIP READY: XXXX Lines of RIP ready The LCD displays total lines for printing, lines finished and lines of RIP ready during printing. 4.3.2 LCD display when printing is paused P/H nozzles may be clogged during printing, so it needs cleaning.

  • Page 29: System Warning And Error Display

    4. Basic Panel Operation 4.3.3 System warning and error display 1. Warning: Warn1: UV lamp is NOT ready; Warn2: Press pole is NOT pulled down; Warn3: The system is executing ink refilling; 2 Error: When one of the errors listed below occurs during printing, the printer will run normally but give alarm for warning.

  • Page 30: Printing Steps

    9. Read the pattern for printing. 10. Adjust the position, size, property, and resolution of the pattern. 11. Printer setting (1) Select File/Printer setting. Below dialogue box shows: (2) Select the type of printer as “GRAPHTEC Printer” and the model as “JS300-18ES”. JS310-UM-251-9370...
  • Page 31 4. Basic Panel Operation (3) Click the “Printer setting”. Set the relevant value in the following dialogue box. a. Select the printing resolution. b. Select BID or single direction printing. BID has higher efficiency than single direction. Note: The horizontal parameters, BID compensation and feeding compensation should be adjusted already before your printing;...

  • Page 32: Assembling The Printer And The Installation Procedure

    5. Assembling the Printer and the Installation Procedure 5. Assembling the Printer and the Installation Procedure 5.1 Notes on the Installation Environment 5.1.1 Installation Space Sufficient space must be left in front of, behind, and at both sides of the printer not only for normal operating procedures such as the replacement of consumable, the handling of printed materials, and for ventilation, but also for the replacement of parts in the event of a malfunction.

  • Page 33: Power Supply Specifications

    5. Assembling the Printer and the Installation Procedure 5.1.3 Power Supply Specifications The power supply specifications for this printer are as follows. Make sure that the power supply used conforms to the printer specifications. • Printer control power supply: AC200 to 240 V, 50/60Hz •...

  • Page 34: Removing The Printer From Its Packaging

    5. Assembling the Printer and the Installation Procedure 5.2 Removing the Printer from its Packaging Follow the procedure described below to unpack the printer. (1) Remove the top panel and the four side panels. Printer fastenings (8 locations) Waste ink tanks Accessories box (2) Remove the accessories box and the waste ink tanks.
  • Page 35 5. Assembling the Printer and the Installation Procedure (3) Remove the printer fastenings. Printer fastenings (8 locations) (4) Move the printer off the base used to hold it in place. Use a forklift to raise the printer off the base. Insert the forklift prongs here.
  • Page 36 5. Assembling the Printer and the Installation Procedure Align the direction of the wheels with the rectangular holes before raising the printer. CAUTION: The printer weighs approximately 270 kg (JS310-18ES) or 330 kg (JS310-25ES). There is a risk of lower back injury to the person(s) attempting to lift the printer.
  • Page 37 5. Assembling the Printer and the Installation Procedure (7) Remove the plastic sheets and fastening bands. Remove the print head carriage fastening (remove the screws). CAUTION: Store the print head carriage fastening in a safe place so as not to lose it. JS310-UM-251-9370...

  • Page 38: Mounting The Ink Tanks

    5. Assembling the Printer and the Installation Procedure 5.3 Mounting the Ink Tanks Follow the procedure described below to mount the four ink tanks (C, M, Y, K) and the solution tank. (1) Remove the cap from the tip of each of the ink tubes protruding from the printer. (2) Attach an ink tank to each of the tubes, making sure that the color of the sticker affixed to the ink tank matches the color of the ring on the ink tube.

  • Page 39: Mounting The Waste Ink Tanks

    5. Assembling the Printer and the Installation Procedure 5.4 Mounting the Waste Ink Tanks Follow the procedure described below to mount the two waste ink tanks. (1) Attach the waste ink tank mounting brackets to the printer. Using the screws provided, attach one bracket to the left side and one to the right side of the printer. (2) Connect the tubes to the waste ink tanks.

  • Page 40: Connecting The Power Supplies

    5. Assembling the Printer and the Installation Procedure 5.5 Connecting the Power Supplies The printer is provided with three power supplies: a printer power supply, a heater power supply, and a dryer power supply. Connect a cable to each power supples, making sure that the cable conforms to the specifications. (1) Connect the power supply cables to the power supply connectors.

  • Page 41: Setting The Print Speed

    5. Assembling the Printer and the Installation Procedure 5.6 Setting the Print Speed 5.6.1 Turning on the printer power supply When the power is turned on, the printer begins a self-test operation (the print head carriage and the feed rollers move).

  • Page 42: Executing The Moving Test

    Check that there are no abnormalities during the moving test operation. If there are any abnormalities such as an unusual noise or if the printer doesn’t operate, turn off the power supply and contact your sales representative or nearest Graphtec vendor. (4) End the Moving Test.

  • Page 44: Initial Ink Induction Procedure

    6. Initial Ink Induction Procedure 6. Initial Ink Induction Procedure 6.1 Initial Cleaning of the Ink Supply Tubes and the Sub Tanks • If the power is turned off, turn it on. • Since ink has not yet been supplied to the printer, a “No Ink” alarm will sound after several minutes have elapsed. This alarm does not indicate a malfunction, and no action is required.
  • Page 45 6. Initial Ink Induction Procedure Pouring 150 to 200 cc of cleaning solution into each ink tank (7) Pour 150 to 200 cc of cleaning solution into each of the four ink tanks (C, M, Y, K). • 150 to 200 cc guideline amount: The level where the filter in the ink tank is covered. Feeding the cleaning solution to the sub tanks (8) From the main menu, select [Ink Status] and then press the ENTER key.
  • Page 46 6. Initial Ink Induction Procedure Removing the print head carriage cover and the print head protector (11) Open the panel in front of the cleaning position. Cleaning position cover: Open the front panel by raising the top half and lowering the bottom half. (12) Remove the two screws holding the print head carriage cover, and then detach the print head carriage cover.
  • Page 47 6. Initial Ink Induction Procedure Connecting the inlet tubes (14) Open the rear panel, and then remove the two screws holding rear of the main board cover. Open the rear panel. Main board cover Remove the screws. (15) Open the front panel, and then detach the main board cover from the grooved pins. Open the front panel.
  • Page 48 6. Initial Ink Induction Procedure (18) Attach the four inlet tubes provided to the 3-way valves on the print head carriage. Inlet tube Make sure that the tubes are firmly connected to the 3-way valve. (19) Put the inlet tube through bottom of a board, and wire it forward as shown in the below picture. Rear 3-way valves Inlet tubes...
  • Page 49 6. Initial Ink Induction Procedure Feeding the cleaning solution in the sub tanks through the inlet tubes (25) Position the end of each inlet tube so that it faces the waste liquid slot underneath. (26) Press the Ink button at the cleaning position to feed the cleaning solution through the inlet tubes. Continue to feed the cleaning solution through the tubes until they are clean (approximately 20 seconds).
  • Page 50 6. Initial Ink Induction Procedure Empty out the cleaning solution from the sub tanks CAUTION: First of all, remove the waste ink tanks mounted in the printer, and then discard the cleaning solution from the sub tanks into the waste ink tanks. (30) Remove the cap from each sub tank.

  • Page 51: Initial Cleaning Of The Cleaning Solution Supply Tubes

    6. Initial Ink Induction Procedure 6.2 Initial Cleaning of the Cleaning Solution Supply Tubes (1) Turn on the printer power supply. When the power is turned on, the printer begins a self-test operation (the print head carriage and the feed rollers move).
  • Page 52 6. Initial Ink Induction Procedure (6) Feed the cleaning solution through the inlet tubes. (a) Position the end of each inlet tube so that it faces the waste liquid slot underneath. (b) Press the Solution button at the cleaning position to feed the cleaning solution through the inlet tubes. Ink button (c) Hold down the Solution button until the cleaning solution passes through the tubes.

  • Page 53: Print Head Height Adjustment

    6. Initial Ink Induction Procedure 6.3 Print head height Adjustment Adjust the print head height using the print head height adjustment jig. (1) Loosen the screws holding the print head frame. (2) Insert the print head height adjustment jig under the print head frame. Head height adjustment Jig (3) Adjust the print head height to the following position.

  • Page 54: Mounting The Print Heads

    6. Initial Ink Induction Procedure 6.4 Mounting the Print heads • If the print head carriage is not at the cleaning position, move it to the cleaning position. Moving the print head carriage to the cleaning position (a) From the main menu, select [Cleaning Tool] and then press the ENTER key. (b) From the submenu, select [Clean Post] and then press the ENTER key.
  • Page 55 6. Initial Ink Induction Procedure (3) Write down the print head mounting position and the serial number. These will be required for a later procedure. Print head mounting position JS310-UM-251-9370...
  • Page 56 6. Initial Ink Induction Procedure (5) Remove the caps attached to the print head, and then insert the inlet tube and outlet tube into the print head inlet. Inlet tube Outlet tube CAUTION: Do not mistake the color of tubes when connecting the inlet tubes. (6) Attached to the print head clamper to the print head and the inlet tube joints.
  • Page 57 6. Initial Ink Induction Procedure (7) Loosen the top and the left screws, and remove the right screw. Loosen Loosen Remove (8) Mount the print head, and then reattach the right screw. (9) Tighten the top, left and right screws to fasten the print head in place. JS310-UM-251-9370...

  • Page 58: Initial Print Head Cleaning Procedure

    6. Initial Ink Induction Procedure 6.5 Initial Print head Cleaning Procedure A new print head contains a protecting liquid. Before using the print head, follow the procedure described below to clean the print head. (1) Pour cleaning solution into the solution tank. Pour a generous amount of cleaning solution into the solution tank.
  • Page 59 6. Initial Ink Induction Procedure (5) Clean the outlet tubes. Follow the procedure described below to clean the cyan outlet tube. Clean the magenta, yellow and black outlet tubes in the same way. (a) Set the lever of the 3-way valve for the cyan ink tank to the cleaning solution supply position. Set the lever on all the other 3-way valves to the ink supply position.
  • Page 60 6. Initial Ink Induction Procedure (f) Press the Solution button in the same way as described in Step (d) to feed cleaning solution through the outlet tube. Position the open end of the outlet tube so that it is facing the waste liquid slot. Continue to hold down the Solution button until the cleaning solution flows out of the outlet tube.

  • Page 61: Ink Induction

    6. Initial Ink Induction Procedure 6.6 Ink Induction • If the power supply is turned off, turn it on and then move the print head carriage to the cleaning position. • Since ink has not yet been supplied to the printer, a “No Ink” alarm will sound after several minutes have elapsed.
  • Page 62 6. Initial Ink Induction Procedure (4) Set the levers of the 3-way valves for each ink tank to the ink supply position. Turn to the ink supply position (5) Feed ink through the outlet tubes. Perform the following procedure for both outlet tubes on each of the print heads. (a) Remove the outlet tube cap.
  • Page 63 6. Initial Ink Induction Procedure (6) Feed ink through the nozzles. Check that all the outlet tube caps have been firmly inserted. Press the Ink button once again to feed ink through all the nozzles. (7) Use the brushes provided to clean the surface of all the print head nozzles. Printing will not be performed correctly if the nozzle surfaces are wet.

  • Page 64: Media Loading Procedure

    7. Media Loading Procedure 7. Media Loading Procedure 7.1 Loading the Media (1) Mount the media on the media feeding rollers as shown in the figure below. • Inside wound Media Print side: inside Feeding roller • Outside wound Media Print side: outside Feeding roller CAUTION:...
  • Page 65 7. Media Loading Procedure (3) Turn the knob to the red arrow direction to fix the media flange firmly. (4) Insert the media flange to the other side of media roll likewise. Note: Don’t use the media flanges when the media may be bended beneath the burden of its weight. May be wrinkled up the media by the heavy roll media.
  • Page 66 7. Media Loading Procedure (b) Press down the “I” (Manual) side of the selector switch on the media feeding system. Right-hand position (c) When the media has been fed approximately 1 m, return the selector switch to the position between the “II” and “I”...
  • Page 67 7. Media Loading Procedure (c) Insert the leading edge of the media from the rear of the printer towards the front. (d) Align the left edge of the media with the rear guide and front guide scales at the left of the printer, making sure that the media is not loaded at an angle.

  • Page 68: Adjusting The Auto Feed Function

    7. Media Loading Procedure 7.2 Adjusting the auto feed function (1) Feed the media manually. Press down the “I” side (Manual) of the selector switch on the media feeding system. When the media has passed over the media sensor (or just before the media reaches the floor), return the selector switch to the position between the “II”...
  • Page 69 7. Media Loading Procedure (5) Set the rotation direction switch on the media feeding system to the direction opposite to the direction set earlier. Inside wound media: [ ] direction Outside wound media: [ ] direction (6) Rewind the media manually. Set the selector switch on the media feeding system to the “I”...

  • Page 70: Winding The Media Onto The Take-Up Unit

    7. Media Loading Procedure 7.3 Winding the Media onto the Take-up Unit (1) Mount the take-up core flanges and the take-up core. (a) Raise the take-up roller at the left-hand side and remove it. Take-up roller (b) Slide one of the flanges onto the roller and then fasten it in place at the right. Use these two screws to fasten the flange.
  • Page 71 7. Media Loading Procedure (2) Feed the media up to the take-up roller position. (a) Set the take-up roller selector switch to the position between the “II” and “I” markings (the OFF position, “O”). Center position (b) From the main menu, select [Print Para] and then press the ENTER key. (c) From the submenu, select [Print Post] and then press the ENTER key.
  • Page 72 7. Media Loading Procedure (5) Place an empty core on top of the media to provide winding tension. Empty core JS310-UM-251-9370...

  • Page 73: Adjusting The Auto Take-Up Function

    7. Media Loading Procedure 7.4 Adjusting the auto take-up function (1) Manually feed the media until it passes over the sensor (or until just before it reaches the floor). While holding down the FUNC key, press the DOWN ARROW key. (2) Turn the trimmer fully to the left.
  • Page 74 7. Media Loading Procedure (5) Check that the media is not taken up when an object is placed in front of the sensor. Take-up roller Empty core Media Sensor The take-up roller does Place an object here to not take up the media check the sensor.

  • Page 75: Setting The Media Width

    7. Media Loading Procedure 7.5 Setting the Media Width CAUTION: If the power supply has been turned off, remove the wet keeping frame, and then turn on the power supply. (1) Enable the media width detection function. (a) From the main menu, select [Application] and then press the ENTER key. (b) From the submenu, select [Media Detect] and then press the ENTER key.

  • Page 76: Print Head Adjustment Procedures

    8. Print Head Adjustment Procedures 8. Print head Adjustment Procedures 8.1 Setting the Print head Drive Voltage The optimum drive voltage varies with each print head. Follow the procedure given below to register the EF values printed EF data sheet; “Print head Efficiency Factor (EF) Data for XJ126 Print heads” into the print head package to the printer.

  • Page 77: Installing The Printer Adjustment Utility Software "Try

    (1) Insert the “Try” CD in your computer’s CD drive. (2) Double-click the icon of setup.exe in the “Try Setup.Graphtec V*.*” folder to run the Setup. (3) Specify the destination folder on the following display, and then click the “Next >”.
  • Page 78 8. Print Head Adjustment Procedures (5) Confirm installing software at the following display, and then click the “Next >”. The Setup Status appears. (6) When installation has been completed, the following screen appears. Before you use the “Try” utility, you must restart your computer. Select “Yes, I want to restart my computer now.”...

  • Page 79: Connecting The Print Heads

    8. Print Head Adjustment Procedures 8.3 Connecting the Print Heads (1) Turn off the printer power supply. (2) Connect the print head cables provided as shown in picture below. Connect each print head cables to each print Connect each print head cables to the print heads.

  • Page 80: Launching The Try Utility

    8. Print Head Adjustment Procedures 8.4 Launching the Try Utility (1) Turn on the printer power supply. CAUTION: Remove the wet keeping frame, before turn on the power supply. (2) Launch the Try program. Select [Try] from [Programs] in the [Start] menu. (3) The following screens are displayed.

  • Page 81: Printing The Nozzle Check Pattern

    8. Print Head Adjustment Procedures 8.5 Printing the Nozzle Check Pattern Before performing any adjustments, print the nozzle check pattern and check the printing status of the nozzles. If there are several non-firing nozzles, perform a printhead cleaning operation. (1) Print the nozzle check pattern. (a) From the main menu, select [Cleaning Tool] and then press the ENTER key.

  • Page 82: Adjusting The Positions Of Print Heads Of The Same Color

    8. Print Head Adjustment Procedures 8.6 Adjusting the Positions of Print heads of the Same Color Here we will describe the adjustment procedure for the cyan print heads. Perform the same procedure for the magenta, yellow, and black print heads. (1) Select the print mode.
  • Page 83 8. Print Head Adjustment Procedures (d) Only cyan will be printed as shown in picture below. (e) If you want to suspend the printing operation, press the ESC key. To restart printing, select “Continuous” from the menu displayed on the printer’s LCD and then press the ENTER key.
  • Page 84 8. Print Head Adjustment Procedures (5) Align the vertical lines for the front and rear print head. (a) Use the Try utility to make adjustments so that the vertical lines are perfectly aligned in the vertical direction. (b) Click the “More” button from the Print Setup menu to display the Important Setup menu. (c) The “Warning: Change these parameters carefully!”...
  • Page 85 8. Print Head Adjustment Procedures (6) Adjust the spacing between diagonal lines for the front and rear print head. Adjust the spacing so that the diagonal lines are perfectly aligned with each other. The line printed by the print head of rear.

  • Page 86: Adjusting The Positions Of Print Heads Of A Different Color

    8. Print Head Adjustment Procedures 8.7 Adjusting the Positions of Print heads of a Different Color Using the cyan print head as the reference print head, perform adjustments to ensure the most optimal positions for the magenta, yellow and black print heads. Here we will describe the adjustment procedure for the magenta print head, using the cyan print head as the reference print head.
  • Page 87 8. Print Head Adjustment Procedures (4) Use the Try utility to adjust the spacing between print heads of a different color. Follow the procedure described below to align the magenta lines with the cyan lines. (a) Use the Try utility to make adjustments so that align the magenta lines with the cyan lines. (b) Click the “More”...

  • Page 88: Media Feed Amount Compensation

    8. Print Head Adjustment Procedures 8.8 Media Feed Amount Compensation The setting for the media feed amount (Feed Compensate on the Try utility) varies according to the thickness of the media used. Change this setting whenever you change the type of media used. (1) Select the print mode.
  • Page 89 8. Print Head Adjustment Procedures (4) Use the Try utility to adjust the spacing between each printed bands. (a) Use the Try utility to make adjustments so that the vertical lines and the diagonal lines are connected as straight lines. (b) Click the “More”...
  • Page 90 8. Print Head Adjustment Procedures (5) Print the adjustment pattern once again, and check the results of the adjustments made. (6) Repeat the printing and adjustment procedures until satisfactory adjustment results have been achieved. JS310-UM-251-9370...

  • Page 91: Bi-Directional Printing Band Adjustments

    8. Print Head Adjustment Procedures 8.9 Bi-directional Printing Band Adjustments The bi-directional band adjustment settings need to be changed if changes are made to the following two parameters. Whenever these parameters are changed, make the adjustment settings accordingly. • The printhead carriage speed •...
  • Page 92 8. Print Head Adjustment Procedures (3) Select an adjustment pattern and print it. (a) On the menu bar, click File -> Open. (b) Open the file “C: /Try/SmallGrid126.group” (c) Click the button on the tool bar to print the selected pattern. (d) Only cyan will be printed.
  • Page 93 8. Print Head Adjustment Procedures (e) Adjust the position of the vertical lines printed on the return pass. To shift the lines to the left: Increase the setting value. To shift the lines to the right: Decrease the setting value. (f) Adjust the Bidirection Compensation of Important Setup menu to align the printed bands.

  • Page 94: Procedures When Leaving The Printer For A Long Time

    9. Procedures when leaving the printer for a long time 9. Procedures when leaving the printer for a long time If you leave the printer for a long period of time (2 weeks or longer), please dispose all ink from the printer, fill the ink tubes and the print heads by the cleaning solution, cover the print heads by the wet keeping frame and the wet keeping polyethylene films by following procedures.

  • Page 95: Induction Of The Cleaning Solution

    9. Procedures when leaving the printer for a long time 9.2 Induction of the cleaning solution (1) Pour 150 to 200 cc of cleaning solution into each ink tank. Pour 150 to 200 cc of cleaning solution into each of the four ink tanks (C, M, Y, K). •...

  • Page 96: Moisturizing Of Print Head

    9. Procedures when leaving the printer for a long time 9.3 Moisturizing of print head (1) Put a clean unwoven fabric on the sponge of wet keeping frame. Cut an unwoven fabric,and fold Then put the unwoven fabric on the sponge. (2) Drop some cleaning solution on the unwoven fabric.

  • Page 98: Procedures When You Transport The Printer

    10. Procedures when you transport the printer 10. Procedures when you transport the printer If you transport the printer, please dispose the ink from the printer by the procedures that are described at the section 9.1, then fill the ink tube and the printhead by the cleaning solution by the procedures that are described at the section 9.2.

  • Page 99: Discard The Waste Ink

    10. Procedures when you transport the printer 10.3 Discard the waste ink (1) Remove the tubes from the waste ink tanks. (2) Take out the waste ink tanks from the printer. (3) Displace the waste ink to the plastic bottle that you provided CAUTION: Do not mix the waste ink with any other chemicals and solvent when you displace the waste ink.

  • Page 100: Troubleshooting

    11. Troubleshooting 11. Troubleshooting 11.1 Printing is not performed Symptom Cause Solution Power is not being supplied. The power cable is not connected. Check that the power cable is firmly inserted. Power is not being supplied to the power Check that a power voltage conforming outlet.
  • Page 101 11. Troubleshooting Symptom Cause Solution There are contact marks on the The media shifted and touched the print If the heater temperature is too high, printed results. heads. reduce it. Check whether the media has been loaded at an angle. Make sure that the media is loaded so that it is straight.
  • Page 102 Follow the printhead adjustment performed. procedure described in this manual. Incorrect ink selection. Check whether genuine Graphtec ink is being used with the printer (see Section 8.1 Setting the Printhead Drive Voltage). The reverse side of the media is The printing platform is dirty.

  • Page 103: Cleaning Cannot Be Performed

    11. Troubleshooting Symptom Cause Solution The images overlap. The bi-directional band adjustment is Perform the bi-directional band incorrect. adjustment procedure (see Section 8.9 Bi- directional Printing Band Adjustment). If you replace the media with a different type, adjust the height of the print heads or change the printhead carriage speed, this adjustment procedure must be performed.

  • Page 104: Other Problems

    11. Troubleshooting 11.4 Other problems Symptom Cause Solution The media jammed. The edges of the media curled up, and The edges of the media may curl up if the became jammed. media edge guards are not used. Be sure to use the media edge guards. If the media touched the print heads, perform a printhead cleaning operation (see Section 8.5 Printing the Nozzle...

  • Page 105: Additional Troubleshooting

    Symptom Cause Solution Note Printing cannot Graphtec If the ink that is not Graphtec specified (IJ80050 If you use the ink that is not be done/There specified ink series) is used, unexpected printing trouble may Graphtec specified ink (IJ80050 are white (IJ80050 series) happen.
  • Page 106 (increase the value and check the printing condition until “0060”) Print speed is Set the printing speed to “Normal” or “Low”. If the ink other than Graphtec too fast. [Main menu] specified ink (IJ80050 series) Print Para > Print Speed > Norm or Low is used, firing rate may become...
  • Page 107 11. Troubleshooting Symptom Cause Solution Note Take-up & Feed Take-up roller When set to “Auto-take-up” (synchronized Refer to section 7.3 Winding the roller does not SW setting is not with sensor), SW should be set to the direction Media onto the Take-up Unit. work.
  • Page 108 11. Troubleshooting Symptom Cause Solution Note There is shift The band Set the “Feed Compensate” at the Try. Input the Refer to section 8.9 Bi-directional on the printing adjustment of value with checking the feed distance. Printing Band Adjustment. when printing the bi-direction in Bi-direction is not correct.
  • Page 109 11. Troubleshooting Symptom Cause Solution Note The printer Printer receives - Use the power cable that is attached as a hangs up during noise by standard accessory, plug-in correctly. printing. the setting - Grounding correctly. environment. - Please not source the power from the location where any other noisy equipment such as motor.

  • Page 110: Consumables

    12. Consumables 12. Consumables Print head Item Part Number Part Name Remark Print head 677646000 Xaar126-300head 1 piece Supply Item Part Number Part Name Remark Flush solution 677647000 IJ-80050S-12B 1L x 12 bottles Ink (Yellow) 677647010 IJ-80050Y-12B 1L x 12 bottles Eco-Friendly Solvent Ink (Magenta) 677647020 IJ-80050M-12B...

  • Page 112: How To Use The Print Head Position Alignment Jig

    13. How to use the Print head position alignment jig 13. How to use the Print head position alignment jig If the print head position alignment jig is used when mounting the print heads, the print heads are roughly centered and it will make the position alignment work easier at later stage of the adjustment.
  • Page 113 13. How to use the Print head position alignment jig (5) Mount the print heads as shown in the picture below. Rectangle hole for Screws must be tightening mounting the print head with following order. Print head Attach the print head at lower left corner of the rectangle hole.

  • Page 114: Ink Supply System Diagram

    14. Ink supply system diagram 14. Ink supply system diagram JS310-UM-251-9370...

  • Page 116: Recommended Print Conditions

    15. Recommended print conditions 15. Recommended print conditions Print PH Volt. Curve of Flash Firing Print Feed Heater Media Print pass direction Front Mode Speed Speed Test Default 0008 Norm Norm Mode EF-0020 0003 Norm Norm EF-0020 0003 Norm Norm EF-0020 0003 Norm...

  • Page 118: Upgrading Of Firmware

    16. Upgrading of firmware 16. Upgrading of firmware (1) Write down the setting of the following parameters. • When the firmware is upgraded, the parameters return to default condition. Heater temperature (“Front Heater”, “PreHeater”) Print Speed Feed Speed Firing Vol Flash Mode Print head voltage (“PH Volt.Set”) Curve of ink...
  • Page 119 16. Upgrading of firmware (8) Mount the EEPROM on the IC socket of the main board U30 to upgrade the firmware. Carriage board Mount the EEPROM here. (9) Turn on the printer power supply. (10) “Reset please check system” is displayed on the LCD. (11) Turn off the printer power supply.

  • Page 120: Ac Cable Alteration Procedure From Cee To Nema

    17. AC cable alteration procedure from CEE to NEMA 17. AC cable alteration procedure from CEE to NEMA (1) Cut the head of CEE cable. Cut here (2) Peel off the edge of the cut cable with wire stripper as below length. (3) After removing the head of NEMA plug, insert the peeled off cable.
  • Page 121 17. AC cable alteration procedure from CEE to NEMA (5) Insert conductors fully into proper terminals and tighten them. WIRED GND (Green Terminal) INSULATED Terminal Conductor Cable Color Green or (Green/Yellow) WIRE White or Gray INSULATED Brown (Not White, Not Green) CAUTION: If not connect cables into correct positions, it will damage the cable and machine, resulting in a fire hazard or electrical shock.

  • Page 122: Maintenance Parts Lists

    18. Maintenance parts lists 18. Maintenance parts lists 18.1 Recommend Parts List Item No. Rank Part number Part Name Quantity Remark 677646000 Print Head Xaar126-300 head 677642040 Print Head Control Board E100810 677642820 X / Y Combined Board 31 E202407B 677642910 PITTMAN 14207 Motor E206804...

  • Page 123: Electrical Part

    18. Maintenance parts lists 18.2 Electrical part Item No. Part number Part Name Quantity Remark 677642040 Print Head Control Board E100810 677642800 Main Board 31018 JS310-18ES, E100703B 677642810 Main Board 31025 JS310-25ES, E100703C 677642820 X / Y Combined Board 31 E202407B 677642830 Ink Supply Control Board...
  • Page 124 18. Maintenance parts lists The solid relay that is connected to the heater The solid relay that is connected to the cleaner JS310-UM-251-9370...
  • Page 125 18. Maintenance parts lists JS310-UM-251-9370...

  • Page 126: Control Panel

    18. Maintenance parts lists 18.3 Control panel Item No. Part number Part Name Quantity Remark 677642110 LCD Display E100101 677642120 II Pad Board Assy E101601 677642850 Control Panel Cover P6010508 677642860 Control Panel Sheet P4210110 677642870 Function Key P5410010 677642880 Up &...

  • Page 127: Main Frame

    18. Maintenance parts lists 18.4 Main Frame Item No. Part number Part Name Quantity Remark 677642910 X/Y Motor, A-PRINT 14207 E206804 677642270 Motor Gear VM2090614 677642320 Y Motor Belt 320-2GT W400007 677642280 2.5M Y Motor Pulley IM2090203 677642260 Y Motor Bracket VM5090003 677642250 Motor Support Bracket...
  • Page 128 18. Maintenance parts lists JS310-UM-251-9370...

  • Page 129: Sensor Part

    18. Maintenance parts lists 18.5 Sensor part Item No. Part number Part Name Quantity Remark 677643740 X Encoder Sensor E110102 677642950 Encoder Disk VM6080013 677643750 Y Encoder Sensor E110103 677642400 Original Sensor E200301 677642360 2.5M Encoder Strip E202901B 677648100 Media Sensor P5900380 677648110 Media Sensor Bracket...
  • Page 130 18. Maintenance parts lists JS310-UM-251-9370...

  • Page 131: Inkjet Part

    18. Maintenance parts lists 18.6 Inkjet part Item No. Part number Part Name Quantity Remark 677642440 Floating Switch E201106 677642450 Sub Tank IM6220200 677642460 Main Tank IIM6240002 677642500 Main Tank Filter Assy IM6240004 677642470 Waste Bottle IM6160001 677642520 Electric Mag Valve E207001 677642560 Ink Filter...
  • Page 132 18. Maintenance parts lists JS310-UM-251-9370...
  • Page 133 18. Maintenance parts lists 13 14 15 16 17 JS310-UM-251-9370...
  • Page 134 18. Maintenance parts lists JS310-UM-251-9370...
  • Page 135 18. Maintenance parts lists JS310-UM-251-9370...

  • Page 136: Cables

    18. Maintenance parts lists 18.7 Cables Item No. Part number Part Name Quantity Remark 677643370 Press Original Sensor Cable CN360 677643420 Ink Pump Cable CN920 677648200 Data Cable (mainboard to ink supply control board) JS310-18ES, CH07 677643860 Data Cable (mainboard to ink supply control board) JS310-25ES, CH07A 677643410 Y Motor Cable...

  • Page 137: Accessories

    18. Maintenance parts lists 18.8 Accessories Item No. Part number Part Name Quantity Remark 677648000 GTC FLANGE SET 677643720 Media Fixing Stopper IIM0190033 677643730 Plastic Screw for Media Fixing Stopper W4000144 677643220 Cleaning Stick (TEXWIPE Head Swab) W400139 677643230 Cloth for Xaar Print Head F109 (W 200mm x L 2m) 677642050...
  • Page 138 18. Maintenance parts lists JS310-UM-251-9370...
  • Page 140 The specifications, etc., in this manual are subject to change without notice. JS310-UM-251 December 7, 2006 2nd Edition GRAPHTEC CORPORATION JS310-UM-251-02-9370...

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