GRAPHTEC SignJet JS310 Series Setup Manual
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GRAPHTEC SignJet JS310 Series Setup Manual

GRAPHTEC SignJet JS310 Series Setup Manual

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SignJet JS310 Series
Set Up Guide
Version 1. 0

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Summary of Contents for GRAPHTEC SignJet JS310 Series

  • Page 1 SignJet JS310 Series Set Up Guide Version 1. 0...

  • Page 2: Table Of Contents

    SignJet JS310 Series Set Up Guide INDEX TO ENSURE SAFE AND CORRECT USE ...........3 Conventions Used in This Manual ....................3 Description of Safety Symbols...................... 3 Safety Precautions ......................... 4 Notes on the Installation Environment ............9 Installation Space ........................... 9 II.1...
  • Page 3 SignJet JS310 Series Set Up Guide Printhead Adjustment Procedures............55 Setting the Printhead Drive Voltage .................... 55 VII.1 Installing the Printer Adjustment Utility Software “Try”............56 VII.2 Connecting the Printer to Your Computer.................. 58 VII.3 Connecting the Printheads ......................58 VII.4 Launching the Try Utility......................

  • Page 4: Ito Ensure Safe And Correct Use

    SignJet JS310 Series Set Up Guide TO ENSURE SAFE AND CORRECT USE To ensure the safe and correct use of your printer, read this manual thoroughly prior to use. After reading this manual, store it in a safe place for reference as necessary.

  • Page 5: Safety Precautions

    Use of a power cable with a damaged plug may result in electric shock or a fire hazard due to current leakage. Contact your sales representative or nearest Graphtec vendor and replace the damaged power cable with a new one.
  • Page 6 If foreign matter or water enters the printer, turn off the power supply. Use of the printer in such a condition may result in electric shock or a fire hazard due to current leakage. Unplug the power cable, and consult your sales representative or nearest Graphtec vendor. - 5 -...
  • Page 7 SignJet JS310 Series Set Up Guide WARNING If you hear thunder, immediately turn off the power supply and remove the power plug from the power outlet. Use of the printer under such circumstances may result in electric shock or a fire hazard due to current leakage.
  • Page 8 SignJet JS310 Series Set Up Guide CAUTION When disconnecting the power cable or interface cable, be sure to hold on to the plug, and not pull on the cable itself. Pulling on the cable will damage it, resulting in a fire hazard or electric shock.
  • Page 9 SignJet JS310 Series Set Up Guide CAUTION When performing an ink filling operation or moving the waste ink tanks, make sure that you do not spill any ink on yourself. There is a danger of ink from the tanks and tubes inserted in the tanks spattering and staining your clothing.

  • Page 10: Notes On The Installation Environment

    SignJet JS310 Series Set Up Guide Notes on the Installation Environment Installation Space II.1 Sufficient space must be left in front of, behind, and at both sides of the printer not only for normal operating procedures such as the replacement of consumables, the handling of printed materials, and for ventilation, but also for the replacement of parts in the event of a malfunction.

  • Page 11: Product Configuration

    SignJet JS310 Series Set Up Guide Product Configuration Main Unit III.1 (10) (1) LCD Control Panel (2) Press roller control pole (3) Ink tanks & Solution tank (4) DRYER Power Socket (5) Take-up Roller (6) Vacuum Cleaner (7) Media Feeding Roller (8) Waste Ink Tanks (9) PRINTER Power Socket &...

  • Page 12: Iii.2 Accessories

    SignJet JS310 Series Set Up Guide Accessories III.2 Item Qty. Remarks Printhead Xaar XJ126-300 Power cable UL cord/250V/4 m USB interface cable Ink tank Solution tank Screw M4*12 Spare parts File bag Tool box Software CD Software CD Utility, ”Try”...
  • Page 13 SignJet JS310 Series Set Up Guide Empty core Inner diameter 3 in Packing list Jig, Head height adjustment Tube clamper AC Plug 250V Media Flange No. 1 Printhead No. 2 Power cable No. 3 USB interface cable No. 4 Ink tanks, No. 5 Solution tank No.
  • Page 14 SignJet JS310 Series Set Up Guide No. 8 Tool box No. 9, 10 Software CD No. 11 Non-woven fabric No. 12 Sealing washers No. 13 Wet keeping frame No. 14 Brushes No. 20 Waste ink tank No. 21 Bracket, Waste ink tank...
  • Page 15 SignJet JS310 Series Set Up Guide No. 22, 23 φ3/5, φ4/6 Soft tube No. 24 Clamp, Printhead No. 25 Inlet tube assembly No. 26 Outlet tube assembly No. 27 Connection cables, Printhead No. 28 Screws for printhead alignment No. 29 Flange, Take-up roller No.
  • Page 16 SignJet JS310 Series Set Up Guide No. 31 Empty core No.33 Jig, Head height adjustment No. 34 Tube clamper No. 35 AC Plug No. 36 Media Flange - 15 -...

  • Page 17: Iii.3 Consumables

    SignJet JS310 Series Set Up Guide Consumables III.3 Black: IJ-8005BK, IJ-80100BK, IJ-80200BK Cyan: IJ-80050C, IJ-80100C, IJ-80200C Magenta: IJ-80050M, IJ-80100M, IJ-80200M Yellow: IJ-80050Y, IJ-80100Y, IJ-80200Y CAUTION: Do not use non-specified inks. Flash solution IJ-80050S, IJ-80100S (IJ-80100 and IJ-80200 are common.) Basic Panel Operation III.4...
  • Page 18 SignJet JS310 Series Set Up Guide III.4.3 Menu Structure The menu structure includes main menus and submenus. Main menus followed by “+”s have submenus inside. Submenus followed by “−“s have no lower level inside. The main menu items are shown below: —>...

  • Page 19: Assembling The Printer

    SignJet JS310 Series Set Up Guide Assembling the Printer Removing the Printer from its Packaging and the Installation Procedure IV.1 Follow the procedure described below to unpack the printer. IV.1.1 Function description of the keys Printer fastenings(8 locations) Waste ink tanks Accessories IV.1.2...
  • Page 20 SignJet JS310 Series Set Up Guide IV.1.3 Remove the printer fastenings. Printer fastenings (8 locations) IV.1.4 Move the printer off the base used to hold it in place. Use a forklift to raise the printer off the base. Insert the forklift prongs here.
  • Page 21 SignJet JS310 Series Set Up Guide Align the direction of the wheels with the rectangular holes before raising the printer. CAUTION: The printer weighs approximately 18ES/270 kg、25ES/330 kg. There is a risk of lower back injury to the person(s) attempting to lift the printer. Use a forklift to move the printer.
  • Page 22 SignJet JS310 Series Set Up Guide IV.1.7 Remove the plastic sheets and fastening bands. Remove the printhead carriage fastening (remove the screws). CAUTION: Store printhead carriage fastening in a safe place so as not to - 21 -...

  • Page 23: Iv.2 Mounting The Ink Tanks

    SignJet JS310 Series Set Up Guide Mounting the Ink Tanks IV.2 Follow the procedure described below to mount the four ink tanks (C, M, Y, K) and the solution tank. IV.2.1 Attach the ink tubes to the ink tanks. (1) Remove the cap from the tip of each of the ink tubes protruding from the printer.

  • Page 24: Iv.4 Connecting The Power Supplies

    SignJet JS310 Series Set Up Guide IV.3.2 Connect the tubes to the waste ink tanks. Mount the waste ink tanks on the brackets. Insert the corresponding waste liquid tubes protruding from the printer into the opening of each waste ink tank.
  • Page 25 SignJet JS310 Series Set Up Guide IV.4.2 Check that all of the power supply switches are off. Lower position Lower position PRINTER power supply switch HEATER power supply switch Middle position Forward position DRYER power supply switch Media Feeding System switch IV.4.3...

  • Page 26: Iv.5 Setting The Print Speed

    Check that there are no abnormalities during the moving test operation. If there are any abnormalities such as an unusual noise or if the printer doesn’t operate, turn off the power supply and contact your sales representative or nearest Graphtec vendor. IV.6.3 End the Moving Test.

  • Page 27: Initial Ink Induction Procedure

    SignJet JS310 Series Set Up Guide Initial Ink Induction Procedure Initial Cleaning of the Ink Supply Tubes and the Sub Tanks If the power is turned off, turn it on. Since ink has not yet been supplied to the printer, a “No Ink” alarm will sound after several minutes have elapsed.
  • Page 28 SignJet JS310 Series Set Up Guide V.1.3 Pour 150 to 200 cc of cleaning solution into each ink tank. Pour 150 to 200 cc of cleaning solution into each of the four ink tanks (C, M, Y, K). 150 to 200 cc guideline amount: The level where the filter in the ink tank is covered.
  • Page 29 SignJet JS310 Series Set Up Guide Printhead carriage cover: Remove the screws at the left and right sides and then remove the cover. Screw Screw V.1.7 Remove the printhead protector. Pull and then turn Pull and then turn about 90 degrees.
  • Page 30 SignJet JS310 Series Set Up Guide Open the front panel. Remove the cover from grooved poles. Slide the cover and remove it. (2) Remove the fixer. Fixer: Remove the screws and then remove the fixer. Remove the screws (3) Attach the four inlet tubes provided to the 3-way valves on the printhead carriage.
  • Page 31 SignJet JS310 Series Set Up Guide (4) Put the inlet tube through the board, and wire it forward. 3-way valves PCB board PCB fixing poles Inlet tubes Fix the tubes by fixer. V.1.9 Set the 3-way valve for each ink tank to the ink supply position.
  • Page 32 SignJet JS310 Series Set Up Guide V.1.12 Feed the cleaning solution in the sub tanks through the inlet tubes. Position the end of each inlet tube so that it faces the waste liquid slot underneath. Press the Ink button at the cleaning position to feed the cleaning solution through the inlet tubes.

  • Page 33: Initial Cleaning Of The Cleaning Solution Supply Tubes

    SignJet JS310 Series Set Up Guide V.1.16 Empty out the cleaning solution from the sub tanks. CAUTION: First of all, remove the waste ink tanks mounted in the printer, and then discard the cleaning solution from the sub tanks into the waste ink tanks.
  • Page 34 SignJet JS310 Series Set Up Guide V.2.2 Move the printhead carriage to the cleaning position. (1) From the main menu, select [Cleaning Tool] and then press the ENTER key. (2) From the submenu, select [Clean Post] and then press the ENTER key.
  • Page 35 SignJet JS310 Series Set Up Guide V.2.6 Feed the cleaning solution through the inlet tubes. Position the end of each inlet tube so that it faces the waste liquid slot underneath. Press the Solution button at the cleaning position to feed the cleaning solution through the inlet tubes.

  • Page 36: Printhead Height Adjustment

    SignJet JS310 Series Set Up Guide Printhead height Adjustment Adjust the printhead height with a jig. ◆The height adjustment position Printhead (Standard) ・When the head protector is not attached. ・When a printhead rubs with the media. Jig, Head height adjustment ・When the head protector is attached.
  • Page 37 SignJet JS310 Series Set Up Guide (1) Write down the printhead mounting position and the serial number. These will be required for a later procedure. CAUTION: Do not touch the surface of the printhead nozzles. Inlet side Outlet side Serial number (2) Attach an outlet tube and tube clamper (provided as accessories) to the printhead.
  • Page 38 SignJet JS310 Series Set Up Guide (4) Attach one of the printhead clamps provided to fasten the tubes. Printhead Printhead clamp Printhead clamp Check the orientation. (The longer dimension is the horizontal direction.) Printhead(Top View) (5) Loosen the top and left screws, and remove the right screw.

  • Page 39: Initial Printhead Cleaning Procedure

    SignJet JS310 Series Set Up Guide Initial Printhead Cleaning Procedure A new printhead contains a protecting liquid. Before using the printhead, follow the procedure described below to clean the printhead. V.5.1 Pour cleaning solution into the solution tank. Pour a generous amount of cleaning solution into the solution tank.
  • Page 40 SignJet JS310 Series Set Up Guide V.5.4 Check that the Solution valve for the solution tank is set to the supply position. If the lever is at a different position, move it to the supply position. Solution valve Turn to the supply position V.5.5...
  • Page 41 SignJet JS310 Series Set Up Guide (2) Remove the cap from one of the outlet tubes. Outlet tube cap Outlet tube (3) Position the open end of the outlet tube so that it is facing the waste liquid slot. Waste ink slot (4) Press the Solution button to feed the cleaning solution through the outlet tube.
  • Page 42 SignJet JS310 Series Set Up Guide V.5.6 Clean the printhead nozzles. (1) Set the levers on the cyan and magenta 3-way valves to the cleaning solution supply position. (2) Set the levers on the yellow and black 3-way valves to the ink supply position.

  • Page 43: Ink Induction

    SignJet JS310 Series Set Up Guide Ink Induction If the power supply is turned off, turn it on and then move the printhead carriage to the cleaning position. Since ink has not yet been supplied to the printer, a “No Ink” alarm will sound after several minutes have elapsed.
  • Page 44 SignJet JS310 Series Set Up Guide V.6.3 Move the levers of the 3-way valves for each ink tank to the ink supply position. V.6.4 Feed ink through the outlet tubes. Perform the following procedure for both outlet tubes on each of the printheads.

  • Page 45: Media Loading Procedure

    SignJet JS310 Series Set Up Guide Media Loading Procedure Loading the Media VI.1 VI.1.1 Load the media on the media feeding rollers. Inside wound Media Print side: inside Feeding roller Outside wound Media Print side: outside Feeding roller CAUTION: As the media is heavy, at least two persons are required for the loading operation.
  • Page 46 SignJet JS310 Series Set Up Guide (2) Turn the knob to the red arrow blow to fix firmly. (3) Set the media flange to the other side of media roll likewise. Note: Please note that you stop using the media flanges when the media may be bended beneath the burden of its weight and then may be wrinkled up after setting media flanges to the heavy media roll.
  • Page 47 SignJet JS310 Series Set Up Guide (2) Press down the “｜” (Manual)side of the selector switch on the media feeding system. Right-hand position (3) When the media has been fed approximately 1 m, return the selector switch to the position between the “║”...
  • Page 48 SignJet JS310 Series Set Up Guide (3) Insert the leading edge of the media from the rear of the printer towards the front. (4) Align the left edge of the media with the rear guide and front guide scales at the left of the printer, making sure that the media is not loaded at an angle.
  • Page 49 SignJet JS310 Series Set Up Guide VI.1.5 Adjust the auto feed function. (1) Feed the media manually. Press down the “｜” side (Manual) of the selector switch on the media feeding system. When the media has passed over the media sensor (or just before the media reaches the floor), return the selector switch to the position between the “║”...
  • Page 50 SignJet JS310 Series Set Up Guide (5) Set the rotation direction switch on the media feeding system to the direction opposite to the direction set earlier. Inside wound media: [ ] direction Outside wound media: [ ] direction (6) Rewind the media manually.

  • Page 51: Vi.2 Winding The Media Onto The Take-Up Unit

    SignJet JS310 Series Set Up Guide Winding the Media onto the Take-up Unit VI.2 VI.2.1 Mount the take-up core flanges and the take-up core. (1) Raise the take-up roller at the left-hand side and remove it. (2) Slide one of the flanges onto the roller and then fasten it in place at the right.
  • Page 52 SignJet JS310 Series Set Up Guide Use these two screws to fasten the flange. (5) Return the take-up roller to its original position. VI.2.2 Feed the media up to the take-up roller position. (1) Set the take-up roller selector switch to the position between the “║” and “｜” markings (the OFF position).
  • Page 53 SignJet JS310 Series Set Up Guide VI.2.3 Align the take-up core with the media width. Loosen the flange screws, and align the take-up core with the width of the media. Loosen these two screws VI.2.4 Use a length of tape to attach the leading edge of the media to the take-up core.
  • Page 54 SignJet JS310 Series Set Up Guide VI.2.6 Adjust the auto take-up function. (1) Manually feed the media until it passes over the sensor (or until just before it reaches the floor). While holding down the FUNC key, press the ▼ key.

  • Page 55: Vi.3 Setting The Media Width

    SignJet JS310 Series Set Up Guide Setting the Media Width VI.3 CAUTION: If the power supply has been turned off, remove the wet keeping frame, and then turn on the power supply. VI.3.1 Enable the media width detection function. (1) From the main menu, select [Application] and then press the ENTER key.

  • Page 56: Printhead Adjustment Procedures

    SignJet JS310 Series Set Up Guide Printhead Adjustment Procedures Setting the Printhead Drive Voltage VII.1 The optimum drive voltage varies with each printhead. Follow the procedure given below to register the EF values printed EF data sheet; “Printhead Efficiency Factor (EF) Data for XJ126 Printheads” into the printhead package to the printer.

  • Page 57: Vii.2 Installing The Printer Adjustment Utility Software "Try

    VII.2 VII.2.1 Insert the “Try” CD in your computer’s CD drive. VII.2.2 Perform Setup.exe. Double-click setup.exe in the “Try Setup.Graphtec V*.*” folder. VII.2.3 Choose the Destination Location. At the following screen, specify the destination folder and then click “Next>”. VII.2.4 Select the Setup Type.
  • Page 58 SignJet JS310 Series Set Up Guide VII.2.5 Review the files for copying, and then start the installation procedure. Review the files you want to install, and then click “Next>”to start the installation procedure. If you selected “Custom” for the Setup Type, insert a check only for the files that you want to install.

  • Page 59: Vii.3 Connecting The Printer To Your Computer

    SignJet JS310 Series Set Up Guide Connecting the Printer to Your Computer VII.3 The USB 2.0 interface is used to connect the printer to your computer. USB 2.0 Connection Use the USB cable provided to connect the printer’s USB port directly to the computer’s USB port.

  • Page 60: Vii.5 Launching The Try Utility

    SignJet JS310 Series Set Up Guide Launching the Try Utility VII.5 VII.5.1 Turn on the printer power supply. CAUTION: Remove the wet keeping frame, before turn on the power supply. VII.5.2 Launch the Try program. Select [Try] from [Programs] in the [Start] menu.

  • Page 61: Vii.6 Printing The Nozzle Check Pattern

    SignJet JS310 Series Set Up Guide Printing the Nozzle Check Pattern VII.6 Before performing any adjustments, print the nozzle check pattern and check the printing status of the nozzles. If there are several non-firing nozzles, perform a printhead cleaning operation.

  • Page 62: Vii.7 Adjusting The Positions Of Printheads Of The Same Color

    SignJet JS310 Series Set Up Guide Adjusting the Positions of Printheads of the Same Color VII.7 Here we will describe the adjustment procedure for the cyan printheads. Perform the same procedure for the magenta, yellow, and black printheads. VII.7.1 Select the print mode.
  • Page 63 SignJet JS310 Series Set Up Guide VII.7.2 Select an adjustment pattern and print it. (1) On the menu bar, click File → Open. (2) Open the file “C: /Try/SmallGrid126.group” (3) Click the button on the toolbar to print the selected pattern.
  • Page 64 SignJet JS310 Series Set Up Guide VII.7.3 Adjust any printhead tilt (1) Adjust the print head tilt for rear and front of the print heads. Adjust the print heads tilt so that the vertical lines are vertical. If the vertical lines are not vertical, adjust the screws used to fasten the print heads.
  • Page 65 SignJet JS310 Series Set Up Guide (2) Aligning the vertical lines Use the Try utility to make adjustments so that the vertical lines are perfectly aligned in the vertical direction. On the menu bar, click File → Print Setup. Click the “More” button.
  • Page 66 SignJet JS310 Series Set Up Guide (3) Adjusting the spacing between diagonal lines Adjust the spacing so that the diagonal lines are perfectly aligned with each other. The line printed by the print head of rear. The line printed by the print head of front.

  • Page 67: Vii.8 Adjusting The Positions Of Printheads Of A Different Color

    SignJet JS310 Series Set Up Guide Adjusting the Positions of Printheads of a Different Color VII.8 Using the cyan printhead as the reference printhead, make adjustments to ensure the most optimal positions for the magenta, yellow and black printheads. Here we will describe the adjustment procedure for the magenta printhead, using the cyan printhead as the reference printhead.
  • Page 68 SignJet JS310 Series Set Up Guide VII.8.3 Use the Try utility to adjust the spacing between printheads of a different color. Follow the procedure described below to align the magenta lines with the cyan lines. (1) On the menu bar, click File → Print Setup.

  • Page 69: Vii.9 Media Feed Amount Compensation

    SignJet JS310 Series Set Up Guide Media Feed Amount Compensation VII.9 The setting for the media feed amount (Feed Compensate on the Try utility) varies according to the thickness of the media used. Change this setting whenever you change the type of media used.

  • Page 70: Vii.10 Bi-Directional Printing Band Adjustments

    SignJet JS310 Series Set Up Guide VII.9.3 Use the Try utility to adjust the media feed amount. Make adjustments so that the vertical lines and the diagonal lines are connected as straight lines. + – Adjust this value to connect each printed bands.
  • Page 71 SignJet JS310 Series Set Up Guide VII.10.1 Select the print mode. (1) Press the ONLINE key on the control panel to put the printer into ONLINE status. (2) On the menu bar, click File → Print Setup. (3) Make the following settings: Insert a check in the box in front of “Color C”...
  • Page 72 SignJet JS310 Series Set Up Guide VII.10.3 Use the Try utility to adjust the bi-directional printing band. Follow the procedure described below to adjust the values until the vertical lines printed on the outward and return passes form straight lines in the vertical direction.

  • Page 73: Vii.11 Attaching The Printhead Carriage Cover

    SignJet JS310 Series Set Up Guide (5) Adjust the position of the vertical lines printed on the return pass. To shift the lines to the left: Increase the setting value. To shift the lines to the right: Decrease the setting value.

  • Page 74: Procedures When Leaving The Printer For A Long Time

    SignJet JS310 Series Set Up Guide VIII Procedures when leaving the printer for a long time If you leave the printer for a long period of time (2 weeks or longer), please dispose all ink from the printer, fill the ink tubes and the print heads by the cleaning solution, cover the print heads by the wet keeping frame and the wet keeping polyethylene films by following procedures.

  • Page 75: Viii.2 Induction Of The Cleaning Solution

    SignJet JS310 Series Set Up Guide Induction of the cleaning solution VIII.2 VIII.2.1 Pour 150 to 200 cc of cleaning solution into each ink tank. Pour 150 to 200 cc of cleaning solution into each of the four ink tanks (C, M, Y, K).

  • Page 76: Procedures When You Transport The Printer

    SignJet JS310 Series Set Up Guide Procedures when you transport the printer If you transport the printer, please dispose the ink from the printer by the procedures that are described at the section VIII.1 Dispose the ink from the printer, then fill the ink tube and the printhead by the cleaning solution by the procedures that are described at the section VIII.2 Induction of the cleaning...

  • Page 77: Ix.2 Fixing The Printhead Carriage

    SignJet JS310 Series Set Up Guide Fixing the printhead carriage IX.2 Covering the printhead by the wet keeping frame and the fresh keeping polyethylene film following the procedures that are described at “VIII.3 Moisturizing of print head”, then fixing with some adhesion tape to resist movement.

  • Page 78: Troubleshooting

    SignJet JS310 Series Set Up Guide Troubleshooting ■Printing is not performed Symptom Cause Corrective measure Power being The power cable is not Check that the power cable is firmly inserted. supplied. connected. Power is not being supplied Check that a power voltage conforming to the to the power outlet.
  • Page 79 SignJet JS310 Series Set Up Guide There contact media shifted If the heater temperature is too high, reduce it. marks on the printed touched the printheads. Check whether the media has been loaded at an results. angle. Make sure that the media is loaded so that it is straight.
  • Page 80 SignJet JS310 Series Set Up Guide If there is a bend in one of the ink tubes, ink will not be supplied to the printhead. Check whether there is a bend in the ink tubes connected to the ink tank, or in the inlet tubes.
  • Page 81 SignJet JS310 Series Set Up Guide The images overlap. bi-directional band Perform bi-directional band adjustment adjustment is incorrect. procedure (See section VII.10 Bi-directional Printing Band Adjustments). If you replace the media with a different type, adjust the height of the printheads or change the...
  • Page 82 SignJet JS310 Series Set Up Guide ■Other problems Symptom Cause Corrective measure The media jammed. The edges of the media The edges of the media may curl up if the media curled became edge guards are not used. Be sure to use the jammed.
  • Page 83 The specifications, etc., in this manual are subject to change without notice. JS310-UM-851 August 24, 2006 1st GRAPHTEC CORPORATION...

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