Step
Check
5
Check the media eject clutch assembly for proper
operation.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Finisher Tests.
4. Touch Media eject clutch.
Does the above component make an audible clicking
noise?
6
Check the media eject clutch assembly for proper
connection.
Is the above component properly connected?
7
Perform a POR.
Does the error continue when the power is turned off/
on?
987.01 Sensor (media eject shaft HP) lag error
Step
Check
1
Check the sensor (media eject shaft HP) for proper
operation.
1. Enter the Diagnostic Menu.
2. Touch FINISHER TESTS.
3. Touch Sensor Test.
4. Touch Media Path 2.
5. Touch Media eject shaft HP.
Does the display on the operator panel change every
time the sensing area of the above sensor is
interrupted or blocked?
Caution: When performing motor tests,
ensure that all cover and door interlock
switches are overridden.
Yes
No
Go to step 7.
Go to step 6.
Replace the
Replace the
media eject
connection.
clutch assembly.
Go to
"Media
eject clutch
assembly
removal" on
page
4-76.
Replace the
Problem solved.
finisher controller
card assembly.
Go to
"Finisher
controller card
assembly
removal" on
page
4-115.
Yes
No
Go to step 3.
Go to step 2.
Diagnostic information
7510-XXX
2-71