Error
code or
Error contents
message
28x.40
Left tamper does not
leave home position
x = bin
failure
number
Applies to:
StapleSmart finisher
28x.41
Left tamper does not
move to home
x = bin
position failure.
number
Applies to:
StapleSmart finisher
Description/Action
The sensor (left tamper HP)
does not detect that the tamper
has moved from home position.
The sensor (left tamper HP)
does not detect that the tamper
has reached home position.
Possible repair actions
1. Check all the connections on
the output option controller
card.
2. Check the tamper drive belt
for damage and replace if
needed.
3. Replace the left tamper
motor assembly.
Go to "MFP stapler assembly
tamper drive motor
assembly removal" on
page 4-210.
4. Replace the sensor (tamper
HP).
Go to "MFP stapler assembly
sensor (tamper HP left and
right) removal" on
page 4-217.
4. Replace the output option if
problem remains.
1. Check all the connections on
the output option controller
card.
2. Check the tamper drive belt
for damage and replace if
needed.
3. Replace the left tamper
motor assembly.
Go to "MFP stapler assembly
tamper drive motor
assembly removal" on
page 4-210.
4. Replace the sensor (tamper
HP).
Go to "MFP stapler assembly
sensor (tamper HP left and
right) removal" on
page 4-217.
4. Replace the output option if
problem remains.
Diagnostic information
2-67