Dell 5535dn Service Manual page 76

Error
code or
message
242.68
242.69
243.00
243.02
243.03
243.04
2-44
Service Manual
Error contents
Pick motor stop error
Source = Media tray 2
Pick motor control
failure.
Source = Media tray 2
Media tray 3 area jam
Sensor (pass through)
late jam
Source = Tray 3
Sensor (pass through)
late jam
Source = Tray 3
Sensor (pass through)
late jam
Source = Tray 3
Description/Action
Pick motor stop error detected
by options tray x
The pick motor does not reach
the proper operating speed at
the specified time.
The media is jammed in the
media tray 3 area.
The media is late reaching the
sensor (pass through) within
the specified time.
The media is late reaching the
sensor (pass through) within
the specified time.
The media is late reaching the
sensor (pass through) within
the specified time.
Possible repair actions
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check all connections on
the pick arm assembly.
4. Check all connections on
the system card assembly.
5. Replace the pick arm
assembly if problem
remains. Go to "Pick arm
assembly removal" on
page 4-29.
6. Replace system card
assembly if problem
remains. Go to "System
card assembly removal"
on page 4-50.
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check all connections on
the pick arm assembly.
4. Check all connections on
the system card assembly.
5. Replace the pick arm
assembly if problem
remains. Go to "Pick arm
assembly removal" on
page 4-29.
6. Replace system card
assembly if problem
remains. Go to "System
card assembly removal"
on page 4-50.
1. Remove all media present
in media path.
2. Check media for proper
installation.
3. Check for obstructions in
media path.
Go to sensor (pass through)
late jam service check.
See "Sensor (pass through)
late jam service check" on
page 2-141.
Go to sensor (pass through)
late jam service check.
See "Sensor (pass through)
late jam service check" on
page 2-141.
Go to sensor (pass through)
late jam service check.
See "Sensor (pass through)
late jam service check" on
page 2-141.