Dell 5535dn Service Manual page 73

Error
code or Error contents
message
242.52 Tray 2 pick motor
overrun failure
Source = Tray 2
242.33 Tray 2 not ready
Source = Tray 2
242.34 Empty tray pick
attempted
Source = Tray 2
242.36 Sensor (pass through)
static jam
Source = Tray 2
242.37 Sensor (pass through)
late jam
Source = Tray 2
242.39 Media tray pulled jam
242.40 Sensor (pass through)
lingering jam
Source = Tray 2
Description/Action
The Pick motor encoder
continues to detect pulses after
the motor was turned off.
Tray was not properly pushed
into the machine.
The pick arm attempted to pick
with no media in the tray.
Media remains on the sensor
(input) during the warm up
sequence.
The media is late reaching the
sensor (pass through) within
the specified time.
A media tray above the source
tray was pulled during the
printing process.
Media reached the sensor
(pass through) within the
specified time but did not clear
it within the specified time.
Possible repair actions
1. Check all connections on
the pick arm assembly.
2. Check all connections on
the system card assembly.
3. Replace the pick arm
assembly if problem
remains. Go to "Pick arm
assembly removal" on
page 4-29.
1. Check the size sensing
fingers on the media tray
for damage
2. Replace the media tray
assembly if problem
remains.
3. Check the switch (media
size) for proper connection.
4. Replace the switch (media
size) if problem remains.
Go to "Switch (media
size) assembly removal"
on page 4-45.
1. Check the media out
actuator for damage.
2. Replace the media out
actuator if problem
remains. Go to "Media out
actuator removal" on
page 4-23.
Go to sensor (pass through)
static jam service check.
See "Sensor (pass through)
static jam service check" on
page 2-143.
Go to sensor (pass through)
late jam service check.
See "Sensor (pass through)
late jam service check" on
page 2-141.
1. Remove all media present
in media path.
2. Close all media trays.
Go to sensor (pass through)
lingering jam service check.
See "Sensor (pass through)
lingering jam service check"
on page 2-142.
Diagnostic information
2-41