Dell 5535dn Service Manual page 87

Error
code or Error contents
message
245.34 Empty tray pick
attempted
Source = Tray 5
345.36 Sensor (pass through)
static jam
Source = Tray 5
245.37 Sensor (pass through)
late jam
Source = Tray 5
245.39 Media tray pulled jam
Source = Tray 5
245.40 Sensor (pass through)
lingering jam
Source = Tray 5
245.49 HCIT tray lift motor
stalled failure
Source = Tray 5
245.50 HCIT tray lift motor
underspeed failure
Source = Tray 5
Description/Action
The pick arm attempted to pick
with no media in the tray.
Media remains on the sensor
(input) during the warm up
sequence.
The media is late reaching the
sensor (pass through) within
the specified time.
A media tray above the source
tray was pulled during the
printing process.
Media reached the sensor
(pass through) within the
specified time but did not clear
it within the specified time.
The HCIT tray lift motor has
stalled or has become
obstructed.
The HCIT tray lift motor does
not rotate at the specified
speed.
Possible repair actions
1. Check the media out
actuator for damage.
2. Replace the media out
actuator if problem
remains. Go to "Media out
actuator removal" on
page 4-23.
Go to sensor (pass through)
static jam service check.
See "Sensor (pass through)
static jam service check" on
page 2-143.
Go to sensor (pass through)
late jam service check.
See "Sensor (pass through)
late jam service check" on
page 2-141.
1. Remove all media present
in media path.
2. Close all media trays.
Go to sensor (pass through)
lingering jam service check.
See "Sensor (pass through)
lingering jam service check"
on page 2-142.
1. Ensure the HCIT media tray
assembly is properly inserted
into the machine.
2. Check the HCIT tray lift
motor assembly for binding or
damage.
3. Replace the HCIT tray lift
drive motor assembly if
problem remains.
Go to "High capacity input
tray (HCIT) tray lift drive
motor assembly removal" on
page 4-167.
1. Ensure the HCIT media tray
assembly is properly inserted
into the machine.
2. Check the HCIT tray lift
motor assembly for binding or
damage.
3. Replace the HCIT tray lift
drive motor assembly if
problem remains.
Go to "High capacity input
tray (HCIT) tray lift drive
motor assembly removal" on
page 4-167.
Diagnostic information
2-55